I called them twice and left a voicemail describing the plumbing problem at our house. I left my…read morename and phone number and asked them to call me back, but no one ever reached out, even after several days. They completely ignored my request. If I can't even get them to return my call when I'm trying to give them business, I can't imagine how they would respond if I were calling about a problem after they had completed the work. I'm working with another professional plumber now, and I would never recommend this company to anyone.

I used him before and it was great. This time I had a root in my exterior plumbing. Bobby T didn't…read morehave the right tools. He has no camera and only poked a hole in the root. My back up came back a month later and then he told me to call a plumber with a hydro thing. Bobby had charged e $1k to poke a small hole in the tree root. I let him know that I was disappointed that he accepted the job and the $1k and he really didn't own the right tools. He was extremely defensive and told me off . No refunds of course. The other plumber took care of the problem for a second $1k. This plumber should t be taking exterior plumbing jobs.

Excellent service! Shane (owner/operator) was on the job within 45 min of my call asking for help…read morewith a stopped kitchen drain. He explained the likely causes and options for clearing. Another 45 min and the drain was clear and the kitchen was clean. He answered my questions and gave suggestions for drain and pipe maintenance. Recommended highly!

I recently had Hudy Plumbing come out to replace my water heater. Isaac was able to come out the…read moresame day I called and they were able to schedule my replacement in for the next day. Edgar and Clayton did a great job with the replacement. They explained everything to me, and made sure everything was working well before leaving. Everyone was professional, personable, and respectful. They are very fairly priced, especially for the quality of service. Isaad helped me out 9 years ago as well, and I am happy to go with them again. I will also have them out to do more work soon! Isaac proposed a good plan for the remaining things I want to have done. Great service. Great crew. Great price. That's hard to beat.

I am beyond impressed with this company. 10:30 pm 4/5/21 a boom happen in our upstairs bathroom and…read morewater started spraying out the wall and down the walls and out of a light switch and canned lights on the first floor. We jumped and the water was shut off in maybe max 1 minute. I sent a Yelp request at 11pm to Hudy and received a phone call at 7:15 am, which was before they were even open. They sent Clayton out first thing this am and he was here around 8:30. He was so knowledgeable, informed us every step of the way, and checked all our walls for water damage. He fixed our pipe and it even improved our water fill rate in the toilet. I was excepting to pay a large bill due to it being an emergency, but again I was pleasantly surprised with the bill. It was very reasonable for the urgency, labor and supplies involved. And look at that hole in the wall, small, and clean! We now are going to hire them to replace our hot water tanks. You will be in such good hands with this company. They will be my go to plumber and heating company moving forward. Thank you all so much!!

I had a very difficult issue with a Kohler/Kallista shower valve--it was leaking, not easily…read moreaccessible due to tile, and the valve extension was the wrong length. Several plumbers tried and couldn't solve the problem. Kaizen Plumbing was different. Kajik, the technician, was able to properly diagnose the issue and come up with a solution that avoided tearing apart my bathroom. His attention to detail and problem-solving ability were impressive. This is the kind of company you want for complicated valve issues, especially in older or custom bathrooms. I now recommend them to family and friends without hesitation.

Kaizen put a water heater in our HOA clubhouse. When a repair needed to be made we contacted them…read moreto get the warranty parts for us. They sent it to the wrong place and it took almost 3 months to get the repair done, the whole time we had no hot water. I called over and over and kept being told the manager was working on it. Then it went to an AI voicemail service. I went to their office and found it is a vacant office. I had someone else call and they answered for a while but still no part. Then she was sent to the AI voicemail- clearly dodging our calls. I finally had to call from a 3rd phone and they said they would overnight the part. Didn't happen. Two weeks and 3 calls later, they got the part, but charged us $532 where the part should have been under warranty. He said it was because he had to pay for the part that should have been free. If they had ordered the part to them in the first place that wouldn't have happened. I would have just gone with someone else, but the part had to be ordered by the company that ordered it apparently. They are having me send the payment to someone's home instead of an office. Clearly that's because they don't have one and why they didn't have the parts sent to them. Be wary!

Danny is the best! He did a fantastic job on my heat pump, and my backup furnace. His rates were…read moregreat...but the service....the service was STELLAR!! I couldn't be happier with them. These guys know their stuff, and they won't find a bunch of 'extras' to tag on. I EXPECTED extras. He KNEW I expected more to be wrong...and he could have easily hit me with more charges. I wouldn't have known. But, he didn't. The job came in at less than expected. That NEVER happens anymore (well, apparently, it does). And, they were just the NICEST guys! I don't think you can go wrong in hiring DUS. They're who I'll use...and the ONLY company I'll use in the future. I don't see them changing. Good people is simply who they are.

Danny has worked with us for years and we have referred him to friends and neighbors. He is…read morehonest, does excellent work and his prices are very competitive. With Danny you are paying for the product and the work done as he does not advertise or have a fancy office. Most recently he installed a hvac system. He suggested we put in a ceiling mounted unit to free up wall a d floor space. It is efficient, takes up no wall or floor space and is the envy of my neighbors who have the bulky traditional units. I would recommend him with no reservations.

For Pacific Trenchless aka Budget Sewer Inc. - Another plumbing company came out to address a…read morebackup in our basement sink but ran into trouble getting the snake through due to roots and debris. After running a camera, they identified a serious blockage. To clear it, they said it would require cutting a hole in the deck, digging down 9 feet over an 8-foot stretch, and quoted $12,500 just to clear the blockage. If the pipe was in bad condition, they recommended installing a sleeve--if salvageable--or potentially replacing the pipe entirely, which would cost significantly more. I decided to get four bids, and they varied widely, ranging from a few thousand to over $22,000. These estimates included clearing the blockage and, in some cases, adding a sleeve. Budget Sewer gave a fair initial quote that didn't include the sleeve, but once they opened things up, it was clear the sleeve was necessary. I ended up paying just over $14,600, and I believe it was a fair price for the work done. They started at 7:45 a.m. on a Tuesday and finished by 10 a.m. Thursday. They did an excellent job removing and reinstalling the deck--something none of the other bids included--and left the area clean and looking just as it did before they started. I would absolutely recommend Aiden and his team. They were punctual, hardworking, and very professional throughout the entire process.

Aiden and his crew did a fantastic job for a far more reasonable price than I've heard from other…read morewho have had a side sewer replaced. Was it because I got ahead of the game and had it replaced proactively? Possibly, but I have a feeling pacfic trenchless/budget sewer is just a good outfit. Multiple friends and neighbors have had to have their side sewers repaired and time and time I've been regaled with horror stories; bills well into five figures, escalating prices once the job is underway, broken concrete walkways, yards destroyed. I see further evidence of that walking around the neighborhood. However-- These guys obviously know what they are doing. The sod was neatly removed--and stacked--from where they dug the hole in my front lawn now the job has been completed you can barely tell the lawn was disturbed because they knew how to put it back in order. To access the cast iron exiting the house everyone (including Aiden when we walked the job) wanted to break through the walkway and patch. However once the crew started work they were able to excavate next to and then under the walkway, prop it up from underneath and did their work so you can't tell anything happened. At the end of each day they left the job site nicely organized--and as clean as holes in the ground can be. No shiny new trucks, no advertising, and not a plumbing company. These guys aren't flashy but are experts in their field.

Called Pacific Northwest Plumbing for help with two sinks that had totally different problems…read more Clear communication by text and on-time arrival. Joe came out and quickly diagnosed each issue. He clearly explained what the problem was with each sink, fixed one instantly and showed me how to look for the problem to recur and what to do. For the other, he showed me the problem, gave me a temporary fix, and clear recommendations for next steps. Also answered a few questions about some plumbing issues while he wrapped up. I feel like I got expert advice and a great value for the service charge. Will definitely use them again!

Just fixed water leakage from the ground outside of my house. The experience of the service of PNWP…read moreis fantastic. Ricky was very responsive and professional. He came to my house on time and fix it inspecting other possible leakage. The water line toward to the house and right by water meter got a pinhole. I got to know that it was my responsibility to fix it after inspection by city water department. I called a couple of plumbing services based on the reviews in Yelp and got Ricky. He told me that he has been in this job for 18 years and started his own company 2 years ago. The job he's done looks perfect. He even got all dirt back and cleaned the area.

Joe is outstanding. I called him in an emergency with a leaking hot water tank and even though he…read morewas unavailable to come out for a service call, he took the time to FaceTime with me to help me find the water shut off to avoid a larger problem. Highly recommend.

We've used Joe and Sallie, Simple Plumber, on several occasions, and we always marvel at the…read morequality work they do. Joe is extremely knowledgeable and helpful, suggesting different ways of repair or installation, and the work is top-notch. They leave the work area clean and tidy, something rare these days. Recently we had need for a new laundry sink, and of course we called Joe. He and his assistant, Gary, were at our place on-time, and did a gorgeous job with our new sink install. We highly recommend Simple Plumber and they are always our first call when we need quality plumbing work done.