Quick and accessible walk-up ordering as well as drive-thru. There are several benches available for seating on location as well. Staff are prompt and friendly with service, and the menu offers plenty of variety for interests of all sorts. read more

Wow I was surprised by how many speciality drinks they made. Couldn't make up my mind so I got a couple different to mix things up. It wasn't cold out when I went by but I would go back even if it were. Very nice staff that was helpful and patient while I couldn't make up my mind. Quick service and would come by again read more

Loved that there's an Andy's in this part of town! Service was quick and the ice cream is oh so delicious and creamy

I truly would be remiss if I did not update this. I'm so happy to say I ordered an Andy's root beer float and the employee mentioned (before giving it to me) she needed to top it off, which was my one and only recommended improvement. Nice job Andy's!! read more

It was good except there was this absolute monsters waiting for me in the toilet. I was so foul smelling I couldn't pee

Good custard! And I liked that I could get the vanilla and it was gluten free. I don't know if I would have trusted toppings from cross contamination. But that is ok. The custard was good. People with me got the concrete mixer. read more

Clean store and spacious parking for you to bring lots of people. I cant wait to go back! read more

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First off, I ordered a Diet Coke and an Andy's Turtle Split Sundae. My total was $10 and some change. When I ordered the girl at the window asked if I wanted the split or the turtle sundae. I said the split sundae, because that's what the menu states. She said "so you want the one with the banana"? I said yes the turtle sundae split. She seemed annoyed. She brings my Diet Coke.. hands me this little can... I asked " this is $ 2.59? " she said " yes, that's what we charge". I'm sure my jaw dropped to the floor. This review was warranted just due to the fact the menu is confusing.. and the small can of soda price is outrageous.. the menu states bottled or tap... nothing about canned soda. read more

Andy's Frozen Custard - Soda listed as bottle or tap. - Ice Cream & Frozen Yogurt Near Me - Burlington, North Carolina

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First time visiting Andy's and I was pretty impressed with it! Ambiance: 4/5 - has some seating but it's not meant to be a sit down spot Price: 4/5 - solid pricing for the portion size as well. I think this cone pictured was around $5 which is great! Food: 4/5 - The custard was rich and creamy. I really liked the vanilla flavor, but the chocolate one could've been a bit better (and I'm a chocolate lover!). They also don't have a ton of options so in that sense it can be limited but their concretes are also delicious. Service: 5/5 - super quick and friendly staff! read more

Andy's Frozen Custard - a hand holding a cone of ice cream - Ice Cream & Frozen Yogurt Near Me - Burlington, North Carolina

The ice cream banana split sundae is awesome!!!! The staff is nice and friendly as well. The service is fast and quick also.

This was our first time going to Andy's for a late night treat, but it will certainly not be our last. The service was kind and so efficient. You can drive through or walk up. They have a wide variety of options for all things frozen custard. I personally love any vanilla concrete with fruit in it. I did end up getting a yummy hot fudge latte which was good. But I loved my husbands strawberry Oreo much better. This is a great stop after dinner or a movie. It has a very welcoming retro aesthetic. read more

Andy's Frozen Custard - (Left) Regular strawberry Oreo milkshake (Right) yummy latte hot fudge - Ice Cream & Frozen Yogurt Near Me - Burlington, North Carolina

A family friend recommended Andy's after I asked about ice cream. They advised that Andy's was custard - not ice cream - and it came in different flavors. Being from the west coast, I had never heard of Andy's. I was excited about giving it a try. This place is pretty popular judging by the drive-thru line and the number of people at the walk up window. Although it was busy, the lines were moving pretty quickly, including the drive thru. I tried the Key Lime Pie concrete. It was definitely delicious and I recommend it. This spot is pretty busy but they prepare the orders in a reasonable amount of time. The area outside of the location was clean and there were seats for you to sit down. Inside also looked very clean, and they had a big window so that you could see the them make the yummy waffle cones. Overall this is a great place to come for custard. You can't go wrong! read more

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My DH, son & I went by on a Friday night for a little dessert. Husband ordered a "Concrete" with peanutbutter, chocolate and fudge. Son ordered a Rico Suave with cookie dough subbed for peanuts, which is his "usual" order. Both were delicious and the staff on duty was very nice & helpful. Andy's is a favorite in this area and it is clear why! read more

Was highly disappointed by the cost of the ice cream I got for the little boy I was with! This cost $2.50 and it's literally 3 bites worth! I do think they have good ice cream but think it's extremely overpriced for what you get! read more

Andy's Frozen Custard - Smallest ice cream I have ever seen - Ice Cream & Frozen Yogurt Near Me - Burlington, North Carolina

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Quick Service via Drive-Thru. Due to the Covid-19 we couldn't eat inside or the patio. We opted to eating in the parking lot. Great Family Time!! Everyone enjoyed their creations of ice-cream and the James Brownie. The servers were walking vehicle to vehicle taking orders which definitely sped up the process. Thank You Andy's. read more

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I really can't count how many times I've been here. They will make you anything they have the ingredients for in custard form :) yummy just go read more

This place is clean and neat but the price for a 12oz cup of ice cream is $7 and it's just not worth it for the price. I rather just go to the supermarket and get a better deal. read more

I specifically told them I have a nut allergy, and they proceeded to give me a jackhammer with peanut butter and Reese's. I'm not sure if they got confused, but they could've killed me with this mishap. They were unfriendly, unkind, and it felt like a personal attack. read more

I was craving ice cream and gave this cute place a try! They had a drive through and it took no time to place my order. I got the variety pack to try 6 different flavors. The frozen custard was delicious!! My favorite was Carmel heath! read more

We stopped by here for my daughter's 13th birthday with my sister. They were pretty busy today I am not sure if it's just because it's that good or if everyone just had the same idea. They had someone outside like at Chic-Fil-A taking the orders. We started eating before I even thought about taking pictures. My sister got a medium brownie custard, I got a small vanilla, my 13 yr old got a small birthday cake shake (even though I thought it was just going to be a regular cup of ice cream) and my youngest got a small mint chocolate chip. All together it was about $25 which to me is not that bad. The small birthday cake and mint chocolate chip looked like medium size cups to me because they were way bigger cups than mine. I definitely can't wait to go back to try something else. read more

Ordered the Rico Suave concrete. Delicious. Full of chunks oreos and tons of pecans. Will definitely be back for more.

We got the double double chocolate malt and make your jackhammer (with peanut butter and brownie bits). So good and it was fast service too!

i love andy's and come very often. tonight, saturday october 4th there was a very strange young man staring at me and my friends, one of which is a minor. he came up to the window multiple times and just stared. he would also go to the back and talk about us after each time. andy's, please do something about this. we had to leave because we were so uncomfortable! read more

I've visited this new Andy's location a couple of times and it has been great, when the High Point location opened a couple years or so ago, that's when I discovered I like the frozen custard better than ice cream. The custard is made in fresh batches every hour or so, I usually get a concrete of some sort on my visits, they have numerous options and always have some type of seasonal concoction available. Today it was the Santa Brownie Jackhammer they had available through the Christmas season, it was vanilla custard with crushed candy cane and chocolate brownies mixed in along with hot fudge piped down the middle. It was pretty awesome. Andy's is definitely worth checking out for a frozen treat. read more

Amazing!!! I had to stop here even though it's freezing outside and try the place out. I love the look of the outside. It reminds me of the 80s-90s because of the set up. There's no inside seating/service/or bathroom. There's a drive thru and walk up window. It look me less than 5 mins to order and get my order. I got the large James brownie and it was the best money ever spent on custard!!! I will definitely be returning. read more

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Very fast and they give a military discount! Ice cream is very delicious and very friendly atmosphere.

Not a huge soft serve fan... so I opted for a shake. It was the strawberry Oreo combo. Actually pretty good. And kind of fun. My only complaint is the cost, and not sure if it was really that expensive, or its just inflations smacking me in the face. It was good, no complaints... just more that I was expecting... but Im getting used to it.. read more

Very delish icecream..... By far the best place in town. They have walk up and drive thru.

Great custard! I had a strawberry sundae with vanilla custard., I got the regular size and it was plenty! Very delicious!

Went today for the grand opening. The sundaes were great! My husband and I got the turtle sundaes and enjoyed them very much! Based off this experience we'll definitely return. read more

Just opened and we decided to give Andy's a try! It's soooo good! The staff was so friendly and tebbutter pecan concrete was amazing! Our boys loved the sundaes! read more

We have been going here since they opened, they always has the best ice cream!!! Love this place!!

Polite and professional staff members. Always enjoy going there and have really good frozen custard.

Lovely place. Great customer. Amazing custard. Thought they wouldn't last long here in Burlington but they've made this area a better place to live. read more

About two weeks ago as I driving home from work , I had a strong craving for ice cream. Andy's was the only drive thru nearby. We had tried Andys when it first opened and did not like the taste and had not been back. However I am glad I decided to try them again for my custard was heavenly! Words don't describe. So last night we loaded the car with family to visit Andy's again. Family members agreed their treat (custard, root beer float, milk shakes) were the best tasting, most creamy frozen custard treat ever! We love the employee who greeted us in in parking lot drive thru line (with mask) to answer any questions we had. Her sweet personality was a five star. And then the employee at the drive through window rendered white glove service. She happened to be the general manager. The place looked spotless and employees cautious with gloves and masks. Now I earned a free treat and the cravings are back! Going back tomorrow with my daughter! PS Their custard rated yellow on NOOM, not red like ice cream -- healthier option! read more