Friendly, very competitive!!! Easy to make a good deal!!!! Honorable and negotiable!!!! read more

Angel and I have been friends for over 35 years. I say friends because he's always been there for me and my family. We have bought a total of 7 cars through the years. He formerly had a dealership that serviced Volvos Only. He was awesome to deal with and was more than fair and generous with his customers! Of course there is the occasional problem with cars but he always took care of the problem and kept us on the road with his loaner cars at the time. I'm sad he no longer has service as an option through his dealership, but he deserves to downsize and just focus on what he's doing now. I recently bought my 7th Volvo from him. He's always there when I call with a question and great advice. I wish nothing but the best for him and his family. Thank You Angel for Everything! Your support means everything! Your friends, Cindy and Curt Jessen read more

Do Not Recommend!! I recently purchased a vehicle here that ended up having various different issues . It was as if the car had never been looked at. At first Angel was very kind and you get the idea that he's a good guy. (BEFORE THE SALE) Yeah, NOT THE CASE. He had initially offered to help with the issues , and even proposed lending me a vehicle as I was going to be out of mine for a few days. When the day arrived for me to drop my vehicle off with the dealer , Angel completely blew me off. He said I had to deal with the warranty, and that was it. He and I had an agreement that he was going to fix this One of MANY issues. He had given me his word. The warranty he sold me , ended up not covering the fees and I came out of pocket for everything . If you want to get Screwed Over , this is the place for you. Angel is not truthful nor genuine. I would NEVER send a friend , loved one or family member here. And I don't recommend you do either. read more

They are friendly and easy to deal with and that's why 2 stars instead of 1. I should have had car inspected by dealer and was told I had that right so bad on me but shown CarFax showing it was inspected. $5,000 post sale I'll have a nice car hopefully. No response back after sending copy of dealer repairs done. read more

I was really lucky to have met Jose Flores, the GM of Sales at Angel Motors, when I was searching for a car. At the time, he was working at another dealership and he took my concerns about a particular vehicle very seriously & helped me to have it inspected. I decided not to purchase the car at that lot & I continued my search.. Luckily Jose had transitioned to working for Angel Motors in the meantime, and he let me know that he had a similar car in the lot, priced within my budget. He takes a thoughtful, considerate, no- pressure approach to sales which is so helpful when considering a big purchase. I appreciate the fact that he was always willing to allow me the time and resources needed to feel confident in my purchase. While I bought my car, he explained to me the goals and vision for Angel Motors and I believe that the organization is a rare gem in the used car business. I'd highly recommend Jose and Angel Motors to anyone who is looking for a new car. ((Note: I waited about 3 months from the purchase of my car to leave this review to ensure that no issues arose with the car's functionality and I am pleased to say that it has been running great!)) read more

Angel Motors - Car Dealers Near Me - Santa Rosa, California

My 18yo daughter bought a 2003 S60. It was made very clear that it was a courtesy car and was purchased "as is" with no warranty. My daughter drove the car to and from work, about 10 miles each day. Before a month had passed, the transmission died and needed to be replaced. I called Angel not asking for my money back but for a quote on replacing the transmission (figuring since he's a Volvo specialist he could beat the $3k price the local repair shop had quoted). He said he would look into it. About a week later, I called asking for an update. He said he would look for the transmission. I know this was a buyer beware situation (which is why I'm not doing 1 star), but not even a month before the car died and no follow up on a quote. read more

Yesterday I traded in my car to Angel for a 2014 Subaru. Extremely happy with my purchase and excellent service. He was warm and welcoming to my children and I and made the whole process go so quickly and smoothly. He is such a kind humble man, definitely somebody you could trust and wasn't there to rip you off and take your money. I would definitely recommend going to Angel Motors first before anywhere else in Santa Rosa. Great deals on lots of used cars. read more

I bought my 2007 Volvo Cross Country about 6 weeks ago. The car drives great. Angel had given me service records for the last 3 years. No issues whatsoever. Car drives like new. It was a pleasure working with Angel. Very professional and was upfront about everything. Price was very fair. I also received my title registration and new plates within 4-5 weeks. I've sold cars before and Angel Motors does it the right way. I live 120 miles away and was well worth the trip. I will not hesitate to recommend Angel Motors to my family and friends. Thanks Angel!! read more

We got the car!! So grateful they still had it. The car is great and when I had a minor issue they were happy to have me come back in, gave us a loaner, and resolved the problem. Great personable service, and great selection. read more

Buyer beware. Had a great experience buying the truck. Thought it was sketchy that they didn't gas it up prior to my pickup, but they were easy to work with on other important details so I gave it a pass. Then a couple days after pickup I noticed the heat blows cold air. In fairness, it was probably an honest oversight during their inspection since the nobs all worked and it did blow air... just didn't actually get hot when in 'heat' mode. I quickly notified them and was told to find a mechanic and report back the results. Sounds like they're going to do the right thing, right? Wrong. Found a great mechanic who quickly solved the problem for $160! Simple broken part that needed replacing. Dream scenario right?! Wrong! Angel was only willing to pay for half the repair and refused to even get on a call with me to discuss it. Had his salesman tell me I should have bought the extended warranty... as if it's something that broke a few months after purchase. Hey, I don't care about the $80 on a $25K purchase. But the principle of the fact that he wasn't willing to do the right thing... ridiculous. How about a "sorry" that I had to waste hours finding/dropping/picking up for a repair on a truck that was supposedly in full working order? Not to mention the Ubers to/from the mechanic (another $50) and losing use of the truck for a day. I fee lucky to have learned a very inexpensive lesson about not shopping at Angel again in the future. If you buy from there and end up with a REAL problem, good luck to you because they don't stand behind their cars! read more

I bought a car from Angel Motors. I had some major issues with said car. Upon realizing how bad the car really was, Angel agreed to a full refund, which satisfied me 100%. If you have an issue with a car you purchase from Angel, please please please be sure to be vocal, be very specific about what is wrong, get it in writing (or keep track yourself) and extremely stubborn that very first month. Make sure they address every single issue. Keep track of dates and work done. He promises to repair any issues that first month - hold him to it. Thank you Angel for making it right and doing the right thing. read more

This is a great place for Volvo service. My dad, who owned so many Volvos that we called him the Admiral of the Swedish Fleet, brought cars here for years. Service has always been thorough and reliable. Despite this, there's a pretty fast turnaround for routine work, with loaner cars always given - even for quick jobs. I started taking my Volvo XC90 here after we moved back to the County and have been consistently pleased w Angel's service. Solid work, straightforward estimates, and the work is durable. read more

My niece bought a Volvo from Angel's. It seemed to have recurrent issues of oil leaking. She was very specific that she only wanted it repaired at Angel's, since this is where she purchased it. Very little time between expensive repairs, made it impossible to keep the car. Angel had previously mentioned that he'd buy the car back from her. But, when the time came to do this, he said no, he wouldn't buy it back. So, now she has replaced the Volvo, yet still owes on it and will have to be making two payments. Not very good customer service. Very disappointing. read more

Our daughter 'needed' a black, 2004 Volvo S40. There was only one in the Bay area and it was sitting on Angel's lot, so we drove up from Pleasanton. Price was fair, my expectations on an eight year old car with 140K miles are not too high. We want safe, clean transportation with great mileage (she goes to SDSU.) A couple of cosmetic things? Those go with the car. We found a major and a minor problem and were worried we'd get the "Sold as is" attitude, but Angel took it back, no problem, gave us a loaner, and fixed both problems in a day. A good used car dealer needs a garage on site so he doesn't worry about paying for fixes, second I'm glad he only specializes in Volvos. We're happy, will seriously consider buying from him again. BTW: I loved Angel's backstory.... he's been there since 1972... must be keeping some customers happy. read more

Unlike the previous review about Angel Motors, we have been doing business with them for eleven years and have had NOTHING but excellent service, loaners every time (with a/c in summer). We have bought 3 cars from Angel and found the response to anything we needed to be fast and efficient. There are cars there that are sold without a guarantee -- we chose ones with and have nothing but the highest regard for Angel and his crew. My first car is still running as if it were new (and it was 10 years old when I bought it). read more

We recently purchased our second Volvo from Angel. Our prior purchase of a Volvo was from craigslist, and buyer beware holds true; we got quite a lemon. Angel is very personable, doesn't fit the mold of the stereotypical used car salesman by any means. Angel is a bit old school with his approach to business... he wants to have a connection with the person he is selling to and wants the client to be comfortable. Communication is everything, ask questions and he will provide honest answers. I have one item that was missed on the pre-purchase form he has and I have no issue with this, I brought it up to him and he wants to correct this as soon as possible, the only delay in the matter is myself. A used car dealership you can trust. If you're looking for a car, certainly give him a chance to help... he is Volvo only... even if you've never considered a Volvo, give one a try, they are good, reliable, strong cars. The first car we bought was for my wife, we wanted to stay with Volvo for her. The second was maybe 6 months later when my transmission was having severe issues (a Saturn) and I opted to replace due to my employer's demands for attendance... I went straight to Angel to see what he had and test drove the ones I narrowed down from the website. After returning from the last test drive, I put a deposit down on a car without hesitation. I would recommend Angel to anyone looking for a Volvo dealer or repair shop. Angel, I am very happy with you and your business. I greatly appreciate and admire the stand-up person you are. read more

I bought my XC90 in Oct 17.just after we lost our home to the Sonoma Fires. I had bought ax XC70 from a hole-in-the-wall dealership that was as dishonest and fraudulent as could be. Although Angel called me on my cell when I was test driving it to tell me I'd been misquoted the price which was actually 3000+more, I took it to my mechanic who verified every thing Angel claimed to gave been done had actually BEEN done. I got the car. And I fell in love with it. When it developed a starting problem and had to be jumped every time I had to drive it, while everyone ELSE in town was trying to sell me a new $1000 alternator job Angel casually said ''it's the battery''; alternators rarely go out in these cars. But that later revealed that my roadside service that had sold me a new battery from THEIR roadside battery sales truck that had a bad cell in it. Angel had it spotted instantly. Sadly I went past the dealership tonight and it is TOTALLY EMPTY. NOT A CAR OR OFFICE IN THE BUILDING. Are they out of business from the pandemic? WHAT will we do without them? They are the PREMIER pre owned cars Volvo business in northern California and the only one that doesn't rip off sales or repair customers. Seems like an Icon in the industry is no more. Does ANYONE know if they moved???? Thank you Angel Ochoa and to your crew for bringing us the best in the business. read more

i have purchased 2 cars from Angel & always had him do all servicing. There is always a loaner car available & flexible payments. I have always felt that Angel is committed to my families safety. Recently we took a 500 mile trip to LA & found an oil leek issue. I called Angel & he advised me to take it to someone local. We did & were seriously ripped off to the tune of $1200 & my vehicle was worse not better, to the point of being completely unsafe. (that mechanic had no integrity) I drove it 500 miles home & took it straight to Angel. He not only completely re did the entire repair job for less than 1/2 the cost, but took my car to the volvo dealer mechanics to make sure no permenant damage had been done to my car at no extra cost. The enitre time I had a loaner car & had full confidence in Angel. I will buy my next car from him too. we are so grateful. read more

Angel provided very bad service when I had a problem with my S60 He seemed to lose interest as soon as the deal was complete. I do not recommend this place. read more

I am quite pleased with Angel Motors. I've done business with them for about ten years, and purchased four cars over the years. When service is required it is handled efficiently, and I am given a loaner car. Angel is professional and a straight shooter, whom I trust. I look forward to a long, continued and mutually beneficial relationship with Angel Motors. Thanks Angel read more

We bought our daughter a 2000 Volvo V70 in 2015 Angel. We explained we were buying a car for our 16 year old. We wanted a car with a sturdy body frame and mechanically safe to drive. About 6 months later she took it to Santa Cruz (from Santa Rosa) and it broke down and had to be towed by CalTrans across the San Rafael Richmond Bridge then towed to a mechanic in San Rafael. Before she left we had our concerns and she took it to Angels and he said it was fine. When it started acting up on her drive home he told her not to worry about it and just to keep driving it. Apparently, it was the throttle body that was bad but the San Rafael mechanic could never get the problem to repeat so he didn't want to commit to fixing it. The car did "ok" on short trips (around town driving accept for the coolant leak). Recently, we took it to the Volvo Doctor in RP and they had the Volvo on record. It had been diagnosed in 2015 with the following needing to be replaced: Throttle body $900.00, Main relay $30, Heater Core (coolant) $540.00, Coolant sensor $30.00 and Oil trap $580.00. None of which were ever fixed by the old owner or Angel. Tell me is this what you would want to send your 16 year old daughter off in? He only cares about make money not the safety of his patrons! Sincerely, One Pissed Off Mom! read more

For the past 20 years, any car I have bought for myself or my daughter came from Angel Motors. Why? Because when you find a good thing that works, it makes sense to stick with it. Angel Motors functions with honesty, friendliness and extraordinary service. Angel sells Volvos only, both new and used. They are well-built, trustworthy cars that keep going and going. The cars I bought from Angel were used and each one has been amazing and served and continues to serve me well. When a car is in for servicing or repair, Angel provides an excellent free loaner to keep customers on the road. I recommend this business for anyone who is looking for a vehicle that is attractive, comfortable, trustworthy and at a great price from a business that has integrity and cares for the customer. read more

Not only does Angel always find me exactly the right car....but his team of mechanics keeps the right car purring!

We bought a Volvo station wagon for our daughter's first car from Angel and when the engine started knocking after three weeks, he put a new engine in it, even though it was more than we had paid for the car. It was one of the most generous, honorable things anyone has ever done for us. Five stars isn't enough! read more

I purchased a used car from Angel motors. Two weeks later the coils went out. Then the hatch door plastic came off of the door making locking the trunk impossible. Then a foul toxic odor came through the vents that he said would die down soon. First he said upholstery than later changed the story to be something about a vent of some sort. The toxic smell is still there. He agreed to fix it the coil the first time but when I called again after the same problem reappeared one week later, he basically told me to get lost. In the 4 months I have had the car I have spent over $1,400.00 in repairs. The small cosmetic problems that have arisen I will deal with. The final word from angel was that I did not spend enough money on a car and I should have expected problems. I was stunned and highly recommend that you DO NOT BUY A CAR from this man. read more

Angel's motors (Volvo's only) is the place I bought my car from and the only place I trust to service my car. Recently my car needed service and a part replaced. About 10 days later, I returned to Angel's for repeat service due to a faulty part. Angel kept my car a bit longer than usual so they could perform tests and drive the car to ensure the problem was resolved. He gave me a super clean nice loaner vehicle, so I could relax and get my child to school and myself to work seamlessly while my car was repaired. Since the original part was faulty, the additional service was no charge. Angel's Motors is a full-service, reputable shop operated with integrity. Plus, his staff is awesome. I highly recommend Volvo owners to call on Angel! read more

I completely disagree with the negative reviews. Angel has serviced my original Volvo and sold me two others. They were exactly what was presented, no surprises. When I did have one complaint on the last car. he took care of it at no charge. I think this man has the highest integrity and I would recommend him in a second. read more

Edit: Angel's crew is great, they are efficient and hard working. However, when I just called about getting my A.C. fixed, he just told me bluntly, "No, it's too old." I don't give a damn about that, the fact of the matter is, I wanted my A.C. fixed, and would pay accordingly to the rarity of the part. All in all, I will take my business elsewhere, until Angel retires and passes off the business handlings to on one of his great mechanics. I cannot speak as to the process of purchasing a car from Angel, but as to getting the car serviced, it was a breeze. I called and was immediately greeted by a happy voice. It's always nice when you are looking for a new mechanic because you're baby is sick for the first time and you're treated with kindness. Anyways, timing belt was done in a day, offered a loaner car, couldn't get it because I was under 25, so they hustled to get the car back to me. Free estimates and friendly service. Can't really beat it. read more

We bought our second Volvo from Angel in 2006 or so and have him do almost all of the servicing on the cars despite moving an hour and a half away. He does what he says he'll do. Doesn't do like a lot of people and tell you there are unnecessary repairs needed. He's honest, trustworthy, and the repairs are always done correctly, on time, and with a loan availalbe. IMO, this is the only place to buy a Volvo! read more

I was very pleased with my service today. Just maintnance stuff for my XC70. Really enjoyed hearing Angels story of how he came from Mexico to the US, and through hard work and a no quitting attitude, he built a successful business, just as his 8 siblings have. I will return :) read more

I bought a used Volvo 850 from Angel two years ago, and it has been a dog from day one. I had to bring it in for several repairs within about a week after buying it, and now I know why. He uses shortcuts, more like bandaids than repairs, just enough so the repairs work while you are sitting in his parking lot. He has charged me over $500, wasted several days of my time, and the original punch list sits there unfinished. DO NOT BUY A CAR HERE OR BRING YOUR CAR IN FOR SERVICE, YOU WILL BE SO SORRY, AND THERE ARE SO MANY OTHER REPUTABLE CHOICES. Look elsewhere first. read more

I've had nothing but great experiences with Angel. The business has a small family feel, and I know that I can trust them to not take advantage. Often times, if the fix was small (like a headlight) they didn't even charge me! For bigger repairs where they had to keep my car, they lent me a car which was incredibly convenient. I have recommended this place to many Volvo lovers. read more

I recommend Angel Motors 100%! When you come in, the place is impeccable, Angel and his team are friendly and eager to help in all your needs. I trade in my car and got a beautiful Volvo that I have been driving with no problems at all and with the confidence that if there is something wrong, I can always have a loaner car while they fix my car. read more

Angel motors has been a great find for me, I have used them for both service and bought 3 cars from them over the last 17 years. There is no way that I will change, no one I guarantee, will stand by their products the way Angel does bar none. He has proven time and time again that Angel motors is a gem in Sonoma County bottom line they are the gold standard in car dealerships. If you are looking for a Volvo and go to anybody else you are making a huge mistake!!! read more

Probably the most honest trustworthy shop we have ever found. Angel took amazing care of our 2006 XC90 but more importantly he took care of our family and ensured I was part of each step of the repair process. We will never see anyone else, but Angel when it comes to our Volvo again. Thank you Angel very much The De La Torre's read more

I rarely give five stars for anything but as a longtime customer of Angel Motors I feel compelled to give Angel and his staff this highest rating. Every single time I have a car problem no matter how small Angel is there quickly getting my car troubles resolved. Prior to finding Angel's Motors taking my car to a shop meant being without a car for several days. At Angels things are often repaired within 24 hrs and all the while I am zipping around in one of their free loaner cars. Angel Motors is a clean, professional shop doing a solid, brisk business- yet never to busy to check out my car when it decides to misbehave. I recommend Angel Motors to my friends because I know they will get top notch service and I can feel proud of my recommendation. Thanks again. Brian read more

First off, I like Volvos. I feel bullet proof the those cars. Since I wrecked the last one and walked off without a scratch, it was a no brainer. Angel was great in helping me with a used 2007 S60. I hunted for this car throughout Sonoma and Marin county. After seeing a dozen. He impressed me the most because he put up with me for over 6-7 weeks, questioning every aspect of the car before I paid a cent. Heard me out on everything. The car had over 100k and subsequently some obvious concerns; yet he was more than reasonable negotiating some key mechanical fixes for a great price, $0. As an independent dealer he has all the connections you'd want, but not the overwhelming hassle of a full authorized dealer. I personally have poured piles of money into dealers and they could care less. He has the experience, the resources, the expertise, and if you're a nice person, the courtesy to help you with whatever you need done, at a reasonable price. The cosmetic issues you inherit, I understand that, but the car is in beautiful shape. Great experience, great Volvo. Thanks Angel read more

Buyer beware!! Bought a car here last year after having my previous Volvo totaled. Made a cash offer and Angels employee accepted. With purchase I was promised a car detailing because the inside had some gross spots in it, an extra fob key, to have all the leather seats redyed BC of spotty dying, and to have the AC unit cleaned out. Well apparently Angel was mad at the price I received on the car, he did in fact dye one seat to fix the discoloration but did not live up to any of the other promises. He verbally assaulted me when I asked where my extra key was stating " you're not getting nothing from me" insulted his employee saying she was just a stupid accountant who didn't know what she was doing (apparently she was smart enough to run the business while he went on a golfing trip, and she was extremely nice and professional) he had me wait over half an hour while the cabin filter was changed out in my car, which I looked at later because my car had a gross urine aroma to it that still lingers 6 months later, and the filter was NEVER changed out, it was black & filthy. They cleaned the AC unit to remove the filthy aroma and it came back 2 days later.... He also kept my car for two days while he was to "detail it" I was provided a loaner car that had holes all over the seats and electrical wiring hanging out all over the car ( I presume that was also to punish me for getting "such a good price") when I returned after 2 days to pick up my car literally nothing had been cleaned or done to it and he said he didn't make any money on the deal so I wasn't getting nothing else from him. Why even take my car for two days?! I will never refer any one to this business, and if I hear it mentioned I will rant and warn the person who is preparing to go. I've never been treated so poorly before, and I didn't do anything wrong. I presume as the customer that the sales people out on the grounds know how to look up a price in the computer before accepting an offer , and if they don't I should not be punished for it!! A bunch of repair lights came on exactly 2 days after my warranty wore out and my car still smells like piss (literally). I think I was the one ripped off here! read more

I took my volvo wagon to Angel for two years between 2009-2011. Now a few years later I'm learning some more about Angel's practices. He does a great job with new customers, keeping charges low. But after you get used to him your bills go up. Angel cuts corners wtih parts, uses cheap engine and tranmission oil I'm paying more now due to Angel cutting corners. I do not recommend this gentleman's scope of doing business. read more

Went in to have my timing belt and serpentine belt and water pump done on my 02 Volvo. I tried to go through everything I wanted done I do allot of research with regards to what I need done. I do a decent amount of work myself. I walked in telling Angel I need my Timing Belt, Serpentine Belt and water pump all my Tensioners and idlers for both belts. I was like this includes everything right my car is coming up on 200k? He was like my price is my price no b.s. I have been in this business since like 1979 before you were born etc. I get the car back he tells me that the car needs a serpentine belt Tensioner because of the Mileage of the car. We had a previous conversation about my car saying I did most of the work myself Belts were more tricky that is why I pay the professionals for this. This is why I said I wanted all the belts and tensioners done for both!!!!! Because for a 200k service you are staring right at the part when you do this work. They sell them in freaking kits serpentine belt and tensioner in most places. He said you should be able to put in yourself. I told him why would I pay an extra $30 for a belt to be replaced I could do myself and not have you replace the Tensioner (the part I felt uncomfortable doing myself) I asked you to do. I brought it back to him he gave me a bunch of crap about using a third party part which he didn't have before and said was fine. I don't think Angel is a bad person but like most people who service cars they talk a big game and try act like you are dumb. I went with him because he played the no B.S. no hassle my price is my price game no nonsense, it ended up being that and costing me quite a bit more. I will give him credit for putting on the third party part but it never should have been that situation to begin with. read more