I have some advice for visitors to this, or any, location:…read more1. Make an appointment 2. Make an appointment 3. If you don't make an appointment, expect to wait, sometimes 2 hours or more, since you don't have an appointment 4. Don't expect to be seen sooner if you have a medical issue. Everyone is there because of a medical issue. 5. Be kind to the people there. They are working hard to help you. We saw two ladies when we visited 3 times this morning (the orders didn't come in). I didn't catch the first lady's name, but the second one was Rayne. They were both amazing! They both treated my daughter with the utmost respect and kindness. I will definitely go back, but next time I'll remember to make an appointment.

What's the point of an appointment if you gotta wait 40 min........ how do u have ppl that work…read morehere that don't know how to do drug screen...

I had an appointment for later in the day but finished with my doctor early. So, I showed up as a…read morewalk in and they would not see me until my appointment time. There was no one to talk to. It is all sign-in at a kiosk, which is okay, but I walked to change from appt to walk in. I waited about an hour, which I did expect some wait time. They were already an hour behind. There were supposed to be 5 technicians, but only 2 were working - I guess the other 3 called in sick. I am glad I am not paying for this service; my employer is. I will suggest they change servcies.

Worst experience with a lab. If you need to draw for your child or even yourself, go to Texas…read moreChildren's west campus, stay away from this place at all cost. I took my 2 year old to do a blood draw. After a whole 1+ hours of struggle, they drew half of what's required of the sample and told us to go the Texas Childrens. Don't let a child suffer if you don't have the skills/equipment! 1. Check in - all automated, there's no information about anything, how long the wait will be, any direction from the kiosk. I only learned after a kind gentlemen told me that we can check the queue on the TV in the waiting room; 2. Charge the maximum upfront - my insurance covers lab 100%, the technician draw up a bill $36+ and told me that this is the maximum they'd charge, they won't draw unless I pay, and that they won't do a bill to be mailed, and it's my responsibility to talk with my insurance - there's no customer service attitude at all; I don't think any other industry allows them to charge the maximum and for customer to argue to insurance to get refund; 3. Poor skill - the technician draw one of the two required tubes and there's no more blood coming, she repeatedly said my daughter is dehydrated, don't put blame on the patient when you don't have the skill to draw blood fully, my daughter was poked on both arms and she maneuvered the needle so harshly I can't stand to look. Just upfront refuse to take the order if you don't have the skill, you are just making a two year old suffer by going through a whole exercise and then discard the 1 tube that you already drew!

Easy to check in. Large screen shows you're checked in. Very friendly and professional staff.read more

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Great service! The phlambotimist was quick and kind with my mother. She was communicative and…read moreunderstood our request for a butterfly needle so the blood drawn was less painful. Appreciate her conversation. The checkin was easy and the wait was short- about 10 mins. Would return!

This is the first time coming to this location for my lab work!…read more Since it was a walk in appt. I checked in and had to wait for 1+hr but as soon as my name was called, I walked in and the kind gentleman took my blood with single needle. I can tell that he has good amount of experiences as he inserted it in my vein without pain. Next time when I come in, I'll definitely make an appointment so you can save time. Will do full mark on review next time if all things go great! Keep up the good skills and works! Cheers

Clean facility, appointment time was spot on, Lab technician was polite and getting blood drawn…read morewas pain free and easy. Five stars!

I am frustrated by Quest's attempt to verify my identity. I already have an account with Quest,…read morethen they want to verify my identity by opening a new account? The system sucks!

I came with and order that was sent to me by the doctor since they are not registered with Labcorp…read moreand Ashley help me with such a great customer service and she input all my labs and help me so cordial. God bless her. They have a great team.

Everyone is so nice. They are quick, in and out..done !! They never miss my vein and that is…read moreeverything to me !!