While trying to sell our house, we noticed some water stains on the garage ceiling. It was unclear…read morewhether the damage happened before we moved in, during our time there, or after we left. To be safe, we looped in all the appropriate parties, including Travelers and American Home Shield. Travelers connected us with Steven and Edgar from PuroClean, and we couldn't be happier with their service. Edgar was on-site within a few hours of the initial call. He quickly assessed the situation by cutting into the ceiling and inspecting for moisture or damage. He let us know the ceiling was dry, despite the stains, and confirmed there were no active leaks; something the plumbers sent by American Home Shield also verified the next day. Overall, I was really impressed with their prompt, professional service. Highly recommend!

outstanding job! Steven and the team did an amazing job annd also guided us through the whole…read moreprocess even beyond their part. Steve continued to check in and provide support long after PuroClean finished. I couldn't give a higher recommendation!

They responded immediately to assess the water damage to my home. They did a great job in…read morecompleting the dry out and tearing out the wet drywall and insulation. Mr. Lai was courteous, prompt, and extremely knowledgeable. He made many trips to my home to make sure the drying was progressing properly. I was charged a reasonable price for the work. I am so very impressed with this company and I recommend them highly!

From the owner: 5% off your total remediation. FREE estimates and NO CHARGE for inspections…read more Customer satisfaction is our number one goal!

Technician Carl arrived as soon as he was called 10pm at night. He was very polite, respectful,…read morepatient, and professional throughout the entire visit. He thoroughly explained every step of the process and made sure I understood everything before moving forward. I was very stressed when he arrived, but as Carl took the time to explain things clearly and answer my questions, I felt much calmer and more at ease. His knowledge, patience, and willingness to help made a huge difference. Carl is an excellent technician who is highly knowledgeable and truly cares about his clients. He is a valuable asset to your team, and I would gladly give him a 10+ star rating. From Nelly/Mirta.

Rigo came to my residence & he made me feel at ease with his patience & knowledge. He explained…read moreeverything very clearly & was honest about the issue & what needed to be resolved & how. I will definitely be calling WFM Restoration LLC back to work in my house.

We had a pipe leak in one of our bathrooms that caused serious damage. The whole process to fix…read moreeverything seemed overwhelming but Scott over at Imperial Restoration really took the reins and made an otherwise horrible situation seamless. He conducted himself with so much professionalism and excellent communication. We are forever grateful for Scott and Sonny. If you ever find yourself in this situation, use them!! Thank you guys.

I recently had water damage to my townhouse. I greatly appreciate Imperial Restoration providing me…read morewith an estimate and gave me valuable information with the next steps. They were very thorough investigating what caused the damage, cleaning, and stripping the damaged area. Imperial Restoration will be the first and last company I would need for any similar event.

Sweet ppl but that does not make up for the final touches bored walls that was damaged things they…read morebroke (bike/electric socket)while here and leaving glue in my kitchen sink and left cock in my downstairs bathroom washed paint brushes in bathroom sink. dust everywhere thing half did damage walls from Them taking bored off the wall not placing flooring close enough where they had to cock space closed,paint on new floor and border. Just over all bad. Them leaving my outside with trash and mention it to I'm thinking it's there management (last day they left trash outside)total disrespect)Had to keep calling management about the ppl that was doing the job made it like they were done but wasn't done. Now I have to hire ppl to correct what these ppl messed up. Definitely would never suggest or recommend!!! I will be posting more pictures and videos of final work. (FYI) my hoa picked these ppl because of flood from outside

From the owner: Raptor Restoration is a family owned and operated water and mold damage remediation company here in…read moreLas Vegas with over 10 years of construction experience. Our vision is to be the leading water and mold damage restoration company, recognized for our unwavering commitment to quality, integrity, and customer satisfaction. We Are IICRC Certified which is the governing body for everything in the restoration industry. We envision a future where every individual affected by water damage feels supported, understood, and confident in our ability to transform crises into opportunities for renewal. Through continuous innovation and a dedicated team, we aim to set the gold standard in water and mold damage remediation, making communities safer, healthier, and more resilient.

I noticed this company was given a one star review, but they must not have understood the full…read morescope of what they do. If you ask them, they will gladly explain to you anything you don't understand about their process. Between Quick Dry and my insurance adjuster, I have learned a lot about the entire process. It is definitely in your best interest to have Quick Dry in your corner. Maybe not physically, but they have definitely "held my hand" and took care of all the communication that was needed on my behalf with the adjuster. They are a 24 hour service that handles many home emergencies at a time. So you will see different technicians coming out to check the machines and monitor the moisture, but they all eventually become familiar faces.

From A to Z they helped me with water damage to my rental property. It was a disaster ruining 3…read morerooms below as well as the floor in that bathroom all from one faulty pipe. They came literally within an hour of calling and gave instructions to mitigate over the phone. Throughout the process i knew i was taken care of, they showed me (when asked) the water behind walls damaged that i wouldn't have known because it wasn't visible ! So they proactively make sure to get everything so you don't have mold in the future. Insurance had questions and they took care of everything, made it a lot less stressful. They understood that it being a rental we wanted it back up asap so they did their part quickly and efficiently. Thanks guys ! We recommend you to anyone !

David is a skilled and professional licensed plumber contractor. He recently installed a PRV valve…read moreand a new shutoff valve to my house. David also repaired the bathroom faucet angle shutoff valves that were incorrectly installed by an unlicensed handyman that has caused over $20K of water damage due to failure to check for water leaks after they turned the main water back on; and the faucets leaked in the 2nd floor master and guest bathrooms causing major damage. (Before and after pictures of new main shutoff valve and PRV valve.)

Very disappointed and upset with this company. We had our…read morewater heater replaced and within a month it stopped workin. we called to see if they could help with this issu. They said because it was a month old they couldn't help, but could come out for a service call and it would be a charge. We just spent over $3500 on a new water heater and labor. The office said his manager would get back to us , and never did. We have had nothing but issues with this water heater and it's not been working correctly since installed. We have been totally ripped off and no communication as of yet. We have had no hot water for over a month. We simply can not afford to keep paying for the negligence of a company that promises Customer Service. Very disappointing!!