I got in the shower one day before work and notice some small black mold and flies above my shower…read more I work graves/weekends so I was scared I wasn't going to be able to get any help any time soon, but shortly after I called I got a response back. Daniel came over the next morning and gave me peace of mind and tips on how to fix what he noticed and the concerns I brought up to him. Everything has been better since! Thank you!!!

Let me start by just saying, I would have lost my mind about 100x during this process if it was not…read morefor Daniel at IRS. I'd like to think my dad taught me to be a pretty handy and independent woman, but let's be real, some stuff I will never understand. So, when my water heater decided to Spring a leak & unravel into a larger issue needing restoration services, I started off with a company referred by my home warranty plumber, and when I looked them up on YELP, I was like "No thank you". I found the amazing reviews for IRS and Daniel (My superhero w/o a cape) and his team came to the rescue. He became my new best friend during this process. His extensive knowledge, support, constant communication (always a phone call or text away), for which I will never be able to say enough about Daniel or the team for their help & guidance. That unravel part, mainly on the shoulders of plumber, home warranty, home insurance, a whole dang sh*t show...but with Daniels help and guidance, I managed to get through it without going crazy and breaking down. I am and will be forever thankful for IRS, Daniel & their team! If I could leave 10 Stars, I would!

While trying to sell our house, we noticed some water stains on the garage ceiling. It was unclear…read morewhether the damage happened before we moved in, during our time there, or after we left. To be safe, we looped in all the appropriate parties, including Travelers and American Home Shield. Travelers connected us with Steven and Edgar from PuroClean, and we couldn't be happier with their service. Edgar was on-site within a few hours of the initial call. He quickly assessed the situation by cutting into the ceiling and inspecting for moisture or damage. He let us know the ceiling was dry, despite the stains, and confirmed there were no active leaks; something the plumbers sent by American Home Shield also verified the next day. Overall, I was really impressed with their prompt, professional service. Highly recommend!

outstanding job! Steven and the team did an amazing job annd also guided us through the whole…read moreprocess even beyond their part. Steve continued to check in and provide support long after PuroClean finished. I couldn't give a higher recommendation!

They responded immediately to assess the water damage to my home. They did a great job in…read morecompleting the dry out and tearing out the wet drywall and insulation. Mr. Lai was courteous, prompt, and extremely knowledgeable. He made many trips to my home to make sure the drying was progressing properly. I was charged a reasonable price for the work. I am so very impressed with this company and I recommend them highly!

From the owner: 5% off your total remediation. FREE estimates and NO CHARGE for inspections…read more Customer satisfaction is our number one goal!

I had a tub overflow substantial water damage. I had three…read moreestimates, and Rigo was the most organized and professional of the three. He started the claim process right away with my insurance. He provided me with his contact info so I could be updated. They also have better reviews on Google if interested in looking. He drew pictures of the area and documentation is very important in insurance claims. (One company - Life savers- claimed I would need almost double the work and money needed for repair) The job isn't finished but so far amazing

I am so grateful for WFM Restoration. I have been using them for all my water damage restoration/…read moremold remediation projects since I've been living here in Vegas (over 10 years). When I call them they make sure someone can come out to my house within 24 hours, they always communicate the step by step process, text me when they're on the way, and they clean up when they leave. I trust the quality, value, and service provided. I feel like my children and I are good hands and WFM has everything under control. I want to give a special thanks to Moises for guiding me through my last project. He was thorough, knowledgeable, available, quick but concise, and professional but personable. I couldn't have asked for more. The absolute best!!!

I recently had water damage to my townhouse. I greatly appreciate Imperial Restoration providing me…read morewith an estimate and gave me valuable information with the next steps. They were very thorough investigating what caused the damage, cleaning, and stripping the damaged area. Imperial Restoration will be the first and last company I would need for any similar event.

I would strongly caution anyone considering using Imperial Restoration for water remediation…read moreservices, specifically my experience dealing with Scott Gamble. After discovering a leak in my kitchen that caused plywood damage and warping, I asked my plumber for a recommendation for water cleanup/remediation. I was referred to Imperial Restoration, and from the beginning Scott Gamble was extremely persistent and pressured me into acting immediately. He repeatedly emphasized the urgency, warned me about mold, placed a blower in the home, and strongly pushed me to open an insurance claim, assuring me the damage should be covered. Because of his persistence, I contacted my insurance company and asked whether they could begin mitigation work while the claim was being reviewed. Based on the information and photos Scott already submitted to insurance, I was told they could proceed. Work started on May 6 and was finished by May 8. Here are my concerns: * No written estimate was provided before work began. * I did not receive clear pricing upfront before authorizing work. * I felt pressured into making quick decisions out of fear of mold and further damage. * Scott repeatedly pushed me to pressure my insurance adjuster for approvals and communication. * The company left my kitchen in disarray, including tarps and debris. * I specifically asked whether they would also restore/replace the damaged cabinets and kitchen components, and was told they had "a contractor" for that instead of handling it directly. Ultimately, my homeowners insurance denied the claim, stating the damage appeared to be long-term and not a sudden covered loss. Now I am personally stuck with an invoice for $3,377.91 due June 1, 2026, for work that I felt rushed and pressured into approving under the belief it would likely be covered by insurance. I was also later informed that concerns had arisen regarding some of the documentation/photos that had been submitted to insurance, which made me even more uncomfortable with the entire situation. Now my elderly father is left without a functioning kitchen sink, garbage disposal, or dishwasher, and this entire experience has created tremendous stress for our family. My advice to anyone dealing with water damage: Please get multiple opinions and multiple estimates before authorizing work. Do not let fear tactics or pressure rush you into making decisions. Ask for everything in writing before any work starts, including estimates, scope of work, billing expectations, and insurance responsibilities. I regret not slowing down and getting second and third opinions first.

Sweet ppl but that does not make up for the final touches bored walls that was damaged things they…read morebroke (bike/electric socket)while here and leaving glue in my kitchen sink and left cock in my downstairs bathroom washed paint brushes in bathroom sink. dust everywhere thing half did damage walls from Them taking bored off the wall not placing flooring close enough where they had to cock space closed,paint on new floor and border. Just over all bad. Them leaving my outside with trash and mention it to I'm thinking it's there management (last day they left trash outside)total disrespect)Had to keep calling management about the ppl that was doing the job made it like they were done but wasn't done. Now I have to hire ppl to correct what these ppl messed up. Definitely would never suggest or recommend!!! I will be posting more pictures and videos of final work. (FYI) my hoa picked these ppl because of flood from outside

From the owner: Raptor Restoration is a family owned and operated water and mold damage remediation company here in…read moreLas Vegas with over 10 years of construction experience. Our vision is to be the leading water and mold damage restoration company, recognized for our unwavering commitment to quality, integrity, and customer satisfaction. We Are IICRC Certified which is the governing body for everything in the restoration industry. We envision a future where every individual affected by water damage feels supported, understood, and confident in our ability to transform crises into opportunities for renewal. Through continuous innovation and a dedicated team, we aim to set the gold standard in water and mold damage remediation, making communities safer, healthier, and more resilient.

I noticed this company was given a one star review, but they must not have understood the full…read morescope of what they do. If you ask them, they will gladly explain to you anything you don't understand about their process. Between Quick Dry and my insurance adjuster, I have learned a lot about the entire process. It is definitely in your best interest to have Quick Dry in your corner. Maybe not physically, but they have definitely "held my hand" and took care of all the communication that was needed on my behalf with the adjuster. They are a 24 hour service that handles many home emergencies at a time. So you will see different technicians coming out to check the machines and monitor the moisture, but they all eventually become familiar faces.

From A to Z they helped me with water damage to my rental property. It was a disaster ruining 3…read morerooms below as well as the floor in that bathroom all from one faulty pipe. They came literally within an hour of calling and gave instructions to mitigate over the phone. Throughout the process i knew i was taken care of, they showed me (when asked) the water behind walls damaged that i wouldn't have known because it wasn't visible ! So they proactively make sure to get everything so you don't have mold in the future. Insurance had questions and they took care of everything, made it a lot less stressful. They understood that it being a rental we wanted it back up asap so they did their part quickly and efficiently. Thanks guys ! We recommend you to anyone !

David is a skilled and professional licensed plumber contractor. He recently installed a PRV valve…read moreand a new shutoff valve to my house. David also repaired the bathroom faucet angle shutoff valves that were incorrectly installed by an unlicensed handyman that has caused over $20K of water damage due to failure to check for water leaks after they turned the main water back on; and the faucets leaked in the 2nd floor master and guest bathrooms causing major damage. (Before and after pictures of new main shutoff valve and PRV valve.)

Very disappointed and upset with this company. We had our…read morewater heater replaced and within a month it stopped workin. we called to see if they could help with this issu. They said because it was a month old they couldn't help, but could come out for a service call and it would be a charge. We just spent over $3500 on a new water heater and labor. The office said his manager would get back to us , and never did. We have had nothing but issues with this water heater and it's not been working correctly since installed. We have been totally ripped off and no communication as of yet. We have had no hot water for over a month. We simply can not afford to keep paying for the negligence of a company that promises Customer Service. Very disappointing!!

Don, Eddy and his team did an amazing job. They were here nearly all day and got the job done…read moreright. Would highly recommend them for mold remediation. We found some mold from a previous leak that was in our house before moving in. Luckily it was not extremely serious and contained to small area. They cut it out and cleaned / disinfected the whole area. COVID compliant as well.