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    APLUS Tech Labs

    4.7 (279 reviews)
    Closed 8:00 am - 2:30 pm
    Updated 2 months ago

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    Hongyuan J.

    DO NOT waist your time and Money!!! Never ever come here!!!! I were using yelp more than 10 years, but it is my second time to write a negative review. Here is the story. My 7 years old pc was not boosting so I went to a PC repair shop and found out the mother board was broken,but they said the part should come from china and It will take too long time. So I found this shop from yelp and I told the worker the mother board is broken and If he can found one. Few days later, the worker said he found one and cost $320 and I said ok to repair. But a week later he said I have to pay another $120!!! I said why?? He said the graphic card is broken too,but he did not knew when he did diagnostic last week,So total $440!!! Oh man!!! I can almost buy a new one with that money. So I said no thanks and I went to pick it up today. And guess what?! He(employee) said I have to pay $80 for diagnostic. I said I told your boss at the beginning, the mother board is broken and I just need the mother board to reboot the PC. Also, he never told me to pay the $80 at the beginning.(By the way, the other shop cost $25 for diagnostic).I show him the receipt(attached in the bottom) and tell him to check the CCTV if you do not believe me. but he said he is not gonna check the CCTV ?!!.( I still do not get it.****why he and the owner(he came later) are refused to show me the evidence--CCTV.***********There will be no argument if we checked the CCTV!!!!***********). Since I knew the argument will never ends and I am waisting time there, I told him I can pay $40 but no more. But He(employee) repeated again and again " you pay $80, cash or card??!!".he said he will send me to the court and even lock the door later!!!My wife and 9 months old Baby was waiting out side in the hot weather. I did not want to waist any more second there and do not want to put my family in danger, So I just paid $80 and left the shop with my PC. It was such a horrible experience for me ever!!! I just want to tell whoever is want to come to here. Never ever come here!!! Do not even think about it!!!!

    It breaks my heart to write this review. THEY BROKE MY LCD DURING REPAIR. PICTURE BELOW.   I
    Kabir S.

    It breaks my heart to write this review. THEY BROKE MY LCD DURING REPAIR. PICTURE BELOW. I believe in doing honest business with professionals. Unfortunately, my experience with this company was very unprofessional. I took my company's iMac in for repair and diagnostic testing. I was told it is either a Motherboard issue OR a Power Supply issue. Nothing else was wrong with this iMac. 5 days later- I got 2 quotes. One for power supply, one for power supply and a motherboard. 7+ days later- I got a call that the worker BROKE MY LCD SCREEN during repair. Stop and think about this- this supposedly professional company- BROKE MY LCD. PICTURE ATTACHED. My iMac was delayed 2 weeks+, with a new broken LCD, a inaccurate diagnosis testing and a bill for $400+. They replaced my LCD for free, replaced my power supply and the computer still doesn't work. Then had the audacity to quote me $600+ for a motherboard repair. They show a lack of empathy and remorse. I will be filing a complaint with small claims court Los Angeles. PLEASE BEWARE. GET SERVICED AT YOUR OWN RISK. THE DAMAGE THEY DID TO MY BUSINESS IS UNFORGIVABLE.

    Adrian C.

    These guys are amazing. This is the second computer I've bought from them and I must say that they really outdid themselves this time. From the PC case, to the RAM, to the Motherboard, they built my PC to my specifications and the end result is amazing. Eddie has the best cable management in the game, his work is amazing. My PC looks clean and I can tell he took his time. Jose is very knowledgeable as well, he likes to inform his clients as much as possible so that in turn they could make informed decisions about their builds. This was of tremendous help during the consultation process as I was unsure about one brand over another for specific parts. I couldn't be happier with the end result. I cannot recommend these guys enough. Their work is Incredible. Build your PC here! Intel I9-9900K 32GB CORSAIR DDR4 3600MHZ RGB RAM 1TB Samsung M.2 drive 2TB Seagate Barracuda Hard Drive EVGA XC ULTRA RTX 2060 super Asus STRIX Z390-E Motherboard 850w EVGA 80+ GOLD power supply NZXT H510 elite

    J.r. B.

    We needed a computer for our son and I wanted a custom built gaming desktop. I had a budget to work with and I'm very pleased with the build I spoke with Jose but I met up Eddie who built the computer. Very clean build and I got the computer the next day. Eddie was very helpful, maintained great communication, and photo documented the build so I could see his work. I'm very pleased with final result and would definitely recommend them to my friends and family. Thank you. i7-9700K / 32GB RGB RAM / RTX 2060 6GB GDDR6 / ASUS Z390 PRO/ 240gb SSD 1TB HDD 700w power supply NZXT H510 case NZXT Kraken Z63 Windows 10 pro 64 bit

    Chad S.

    Took all of the parts in to Jose and Eddie (who are super cool guys) and hooked it up with fast turn around, great service and communication, plus top of the line cable management. The video should explain it all. Thanks again guys! -Chad

    My computer after being cleaned and built

    I took my computer to get diagnosed because of an issue I was having but they were quick to contact me back and let me know my problem I needed a new mother board and a new cpu They then gave me options on a mother board and cpu that they were able to swap out for me but not only did they do that they had taken the initiative to cleaning my computer that was in storage for nearly 5 years I'm very pleased with how they took care of my computer when I arrived to pick it up I wanted more testing to be done and they were fully willing to pleas my needs even found out I needed a new ssd so they also took care of me on that I definitely will recommend them to my buddies who will be having their builds soon I'm now running Motherboard: msi mpg z490 gaming carbon with WiFi CPU: Intel i7-10700k

    One of the scratches.
    Tomas P.

    I finally came around to writing this review. About a year ago, I spilled coffee on my laptop. I immediately turned it off and brought it to APlus for a cleaning over the weekend. It took longer than expected to get it checked because they wanted to make sure it's dry, which I thought was good. Anyway, I came to pick near their closing time so I didn't want to spend too much time examining their work. The laptop turned on and it was good enough. I did notice some ugly scratches in various areas of the keyboard where I'm guessing they poked around to open it. I asked about it and I was told they were gonna order one and they were going to call me when they had the part to replace it. The next day when I started using it again, the trackpad would get stuck and I noticed a few coffee stains were visible which made me question their work "under the keyboard". I use a mouse so the trackpad wasn't too much trouble and thought I should just wait until the top cover was replaced. Well, it's been over a year. I was charged $100. My keyboard cover is lose around two corners and trackpad still gets stuck. I'm positive the overall body was compromised as it sometimes glitches. I don't even want to bring it back to "get their work fixed".

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    6 years ago

    The service was incredible and friendly very informative. I would recommend if your looking for a great place for pc assistance.

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    6 years ago

    Very good customer support! They helped me fix my cooling issue in no time! Highly recommend their work!

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    6 years ago

    Needed to get my laptop as well as my desktop fixed these guys are the guys for the job! Plus rlly cool dudes def recommend

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    Page 3 of 7

    APLUS Tech Labs Reviews in Other Languages

    Ask the Community - APLUS Tech Labs

    Do you work on Mac laptops?

    We are certified to work on Mac Laptops

    Hello, i am planning to buy a new case and just wondering if you guys offer any service regarding about that? like moving my current pc parts to the new one?

    Hello! We can help with this service feel free to direct message us for more questions.

    Dose this place help assembly pc if I have all my parts and just need help on assembly it?

    Hi We actually do offer that service If you’d like to stop by our shop we can have it ready within the same day of the drop off

    Do you offer monthly payments for custom pcs?

    Hi we offer a 30 day lay away program for now but not monthly payments

    How does their layaway work?

    I'm not sure if they have that type of payment option you can directly contact them and someone their would be glad to help you out

    Hi, my name I mama Ana. I had messaged you a week and a half ago about bringing in my last top. I couldn't make it but I wanted to bring it in soon. Are you available?

    Hi Ana no worries . yes we are available. Would you like to stop by ?

    No need for the datar back up. Would the price be different? All I would like is to reinstall windows, office, and anti virus would nice

    Yes it does . Im here now if you'd like to stop by the store ?

    View All 12 Questions

    Review Highlights - APLUS Tech Labs

    Jose came out and solved the problem, also gave us advice on a way to prevent the problem in the future.

    Mentioned in 143 reviews

    Read more highlights

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    I just had my security system upgraded with new equipment and new technology by San Marino Security…read moreSystems. This company is top notch, both in service and quality of work. Phil (owner) is super knowledgeable and patient, explaining all the functions and different details of the system to my wife and me. The technicians, Dave & Ulysses, were very professional and respectful during the whole installation. They arrived on time, wore shoe covers inside the house, and cleaned up after themselves at the conclusion of the install. They answered all of our questions and finished in a timely manner. Everything with this process was seamless working with SMSS. From administrator Jenny, technicians Dave and Ulysses, to owner Phil, everyone showed why this company has been around for decades and will be around for decades more!

    ENS Security

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    Worst Experience Ever. The owner has no professional ppl…read moreskills. His employee doesnt have the brain capacity to give me the correct items (consoles with right cords and controllers that dont work) and i had to waiste my gas 3 times thinking he had it right the second time. How does a console they sell me dont read disks and cant even find their inventory? I asked them multiple times if it works and correct and said yes like it bothered them. Sorry i asked. I even brought him chips and water and said thank you then turned his back to tell the owner i wasnt patient with him but has me waiting near 1 hour in the store helping other ppl that are just looking and not asking for anything (his friends) like get with the program. I was more than patient but the third time? Your waisting my gas for lack of attention. Either you dont know or dont care and it seems like he dont care. Then he almost didnt want to refund me or guve me recent repaedly trying to kick me out aggressively unprofessional. The the owner (white guy blonde hair) was jealous i had better yugioh cards than him and i was sharing my music to his friend. Then down talked me about the music his friend was enjoying clearly and us laughing at jokes. The owner said i was annoying his friend yet when i asked his friend he said that wasnt true. This is not the first time he acted this way with me and other ppl and very rude. He gotta taste of his own medicine. Im sure the word of mouth will spread fast for the customers that witnessed it acting disrespectful and FAILURE PERFORMING PROPER CUSTOMER SERVICE. Rat nest was the correct store approach. Especially if you take the word "nest" out. P.s never speak of my family ever again, your the lowest.

    I am pleased to write a positive review to Jo B. a sales representative who consistently delivers…read moreexceptional service. This company member is supportive and assertive in the best possible way, ensuring a seamless experience from start to finish. Jo Demonstrates a wide understanding of a broad range of items and brands, providing insightful recommendations and answering questions with confidence. the equipment is provided with no discrepancies, aligning with my requirements and expectations. The pickup experience is efficient and hassle-free, contributing to an stress-free transaction, which have been smooth and timely, reflecting professionalism and attention to detail. This sales representative consistently goes above and beyond to meet my needs. Jo's supportive approach, combined with assertive guidance and thorough product knowledge, makes me confident in every purchase. I highly recommend his services to anyone seeking a knowledgeable, dependable, and customer-focused sales experience.

    APLUS Tech Labs - itservices - Updated August 2026

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