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    Apple - Oakridge

    2.7 (546 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 months ago

    Apple - Oakridge Photos

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    Apple Store Oakridge entry.
    Gilbert G.

    When the Apple Store first opened, the stores were very inviting and staff seemed super helpful. Now, it feels like they are gatekeeping access. I came in for a warranty issue on my AirPods Pro. I arrived about 30 minutes after opening. As soon as I come in, I am immediately met at the door by a pleasant enough young lady. She registers me with the Genius Bar. After registration, it feels like they shoo you out of the store instead of inviting you in. My appointment at the bar was about 30 minutes out. I decided to go for a walk and was invited back by text message by the time I got 3 stores away. So in other words, there was no reason to leave. I turned around and returned and was directed to the bar. While sitting and waiting for someone to become available, I was approached in a somewhat unfriendly way asking if I had an appointment. It just feels uncomfortable, and it feels like they don't really want you there. The 2 stars are for the gentleman at the Genius Bar. He was friendly and helpful.

    This is what was returned to me! Horrible

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    22 days ago

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    7 days ago

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    4 months ago

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    8 months ago

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    7 months ago

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    13 days ago

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    17 days ago

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    1 month ago

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    10 months ago

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    1 month ago

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    2 years ago

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    10 months ago

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    7 months ago

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    1 year ago

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    1 year ago

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    8 months ago

    Great and fast service. Friendly staff. I was in and out in no time. Keep up the good work. Thank you!

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    8 months ago

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    7 months ago

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    6 months ago

    Friendly and very helpful never rude helpful on so many things. Very clean store and nice

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    1 year ago

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    7 months ago

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    1 year ago

    Shoutout to Dan at the Genius Bar! was very friendly and constantly checked in on me. My MacBook is working fine now :-))

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    2 years ago

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    1 year ago

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    4 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

    Fred, helped my mom with her phone and he was so nice and helpful. Took his time and so 5 stars!! Thank you!

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    3 years ago

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    6 years ago

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    1 year ago

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    5 years ago

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    3 years ago

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    Photo of Yvonne S.
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    2 years ago

    Super friendly staff and a wide selection of products. Went to exchange a watch band and they were very helpful w sizing.

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    3 years ago

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    3 years ago

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    Page 1 of 14

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    T-Mobile

    T-Mobile

    2.5
    (48 reviews)
    $$

    Sorry to break your heart about Leo, he SCAMMED us. He…read morepretends to be nice and be giving you the best deals and gifts. After we purchased a new phone for my husband and upgraded our plan he came back with bunch of sunglasses and three trackers who he gave us for "free". He asked me for my phone to activate them and never disclosed we would be paying for the service. I figured it out later on my bill and by that time T-Mobile told me it was too late to return them since the 14 days had passed. So if I cancel the service I have to pay for the devices about $140 dollars . Honestly why would I even want three trackers? I haven't even used them. It was dishonest, and we would never trust T-Mobile again after this incident. Ive been a customer of them for about 15 years. Trust is broken

    Leo put me on a family plan when all I needed was a phone upgrade. Horrible sales rep with no…read morevaluable skills or willingness to help customers, and ones like myself that have been with T Mobile for 4 years now. He put me on a family plan telling me it would be the same price as my previous monthly bill. Though I looked at my account and saw I'd be paying $100 more a month for the next two years. He's a really great salesman, super manipulative, and always asking "know what I mean?" when you wouldn't know what he means. He added 4 random lines to my plan! He told me my upgrade came with free AirTags but I ended up paying for them. I don't want to activate them because I feel like he's going to secretly charge me for some kind of subscription. People like Leo are the ones you need to watch out for. They will rob you. This is the first time I've been to this location and it was the worst experience I've ever had. The entire staff was blasting crap tunes, and screaming profanity while I was trying to understand the contract Leo was selling me on. They all need training. Every other location has put me on a great plan for an awesome rate and I was extremely happy with every experience. Please save yourself time, money, and trust by not going here.

    Apple - Oakridge - computers - Updated June 2026

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