Quick replies. Great communication. They were able to accommodate time agreed to over text and…read morefollowed up with a phone call. Dispatched the technicians promptly and I didn't have to wait long. Trent called me and gave me exact time they were showing up. he was accompanied by Robert. Gave me a free quote and reasonable price. Advised their thoughts and Ideas but gave me the final choice. Removed old faucet and replaced kitchen faucet and angle stops. They stick with their rate quote and no pushy sales. They were professional and friendly. After getting the job done in an hour they asked if I'd like to get a quote for other work and ideas around the house. Gave me free consultation and suggested other work priorities. Quoted me prices and was polite and professional. Will def use them again.

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

Rene was very helpful and patient. He was communicative, arrived on time, and was careful not to…read morelet the cats out. He shared a few options for the problems I'm experiencing, instead of pushing the most expensive fix.

Yet another fantastic service! Diverter was clogged and of such poor quality that it couldn't be…read moresalvaged. Robert and Richard (twins!) came out and fixed it quickly (4 hours), were done exactly when they said they would be, showed their work (the wall is still open, but they're going to close it tomorrow) and were really nice people. Can't ask for more than that!

Called them to look at a toilet that wasn't flushing well after my toddler flushed her toothbrush…read more Also installed a new garbage disposal to replace the one that was wreaking havoc in my kitchen. Josh gave the quote and Alvaro the tech did a great job. But Dane was definitely the rockstar. I had a unique issue with replacing the ancient toilet. With his help we were able to get it done quickly and efficiently. They were all communicative and courteous. Arrived on time or early. Definitely going to save their number for any future projects

The Family Plumber in Los Alamitos has been our go-to plumber for years. We actually found them by…read moreaccident shortly after moving to the area, and after several disappointing experiences with other plumbing companies, finding them was a huge relief. What sets them apart is their honesty and professionalism. They take the time to explain the problem, discuss the available options, and never make us feel pressured. Their team is knowledgeable, reliable, and easy to work with. One of my favorite memories was when they patiently helped educate my kids about why flushing too much toilet paper can lead to clogs--what they jokingly called the "oatmeal effect." It turned a plumbing lesson into something memorable for the whole family! Now that we've moved, I realize even more how valuable it is to have an honest plumber you can trust. If you're looking for a reliable plumbing company, I highly recommend The Family Plumber.

Yesterday, while taking a shower, the water did not drain and I figured it would eventually...it…read moredid not. To make matters worse, the toilet got stopped up almost immediately. My heart dropped at this point because I had no one to call and refused to call those many flyers that get dropped off once a week in the mailbox. I called a neighbor who recommend Primo Plumbing immediately and I will be forever grateful he did. I spoke to Jordan who calmly listened and more or less held my hand through the phone as I explained what my issues were. It did not help that I was in excruciating pain as I just had surgery a few days prior. He understood I made this phone call with a sense of trepidation and that I felt at their mercy (it was late afternoon). He calmed my apprehension, told me about the family business, his father, and his own work ethic and what he could do to help. I felt so much better! Fast forward the next day, Steven showed up with the most friendliest of personalities and I wholeheartedly put my trust in his hands. He worked tirelessly(I could hear him grunting), kept me informed every step of the way, showed me what he had found (see below), respected my home, promised AND delivered he'd have me up and running soon. Calling Primo Plumbing has been one of the best decisions ever and will recommend them each chance I get and will soon use them on another project! There are definitely still some GREAT family owned businesses we can trust out there! *Great Customer Service *Genuine People *Full Transparency *Full Explanations *Professional and Kind

We've had such a great experience with Primo Plumbing! They replaced our water heater last year--on…read morethe same day we called--even working in the pouring rain. They were prompt, professional, and got the job done quickly. When we recently noticed a leak, they came out right away and fixed it at no charge. Jordan the owner, and Steven , who came out today, were both incredibly helpful, professional, and trustworthy. It's hard to find a company you can truly rely on, and Primo Plumbing is definitely one of them. Highly recommend!

Hired SJ Plumbing for a water Repipe, filtration installation, water heater location move, and…read morewater heater change from tank to tankless. They worked with our schedule to get started and kept in contact with us. All work was finished in a day. The patch work was not part of the contract but set us up with one to get the patch work complete. My only recommendation for future would be to remind customers it is not included so that the patch work can be scheduled ahead to happen shortly after work is complete. Although, the patchwork was only a few days after. We just covered up the outside holes until someone came. Noted a couple of issues that popped up shortly after work was done, but they came back and fixed it right up. Overall, a pleasant experience, good value, and would recommend them.

After a previous plumbing company accidentally cracked one of our drain pipes while snaking the…read moreline, we called SJ Plumbing to come out and assess the situation and I'm really glad we did. From the very beginning, the experience was great. They came out quickly, assessed the issue thoroughly, and provided a quote that was fair, transparent, and honest. After dealing with a stressful situation caused by another company, it was refreshing to work with a team that clearly cared more about doing the job right than just selling additional work. I especially want to recognize Darryl, the technician who handled the repair. Darryl was fantastic. He was extremely knowledgeable, professional, and took the time to walk us through exactly what had happened with the pipe and what needed to be done to fix it properly. He explained everything in a way that made sense, answered all of our questions patiently, and you could tell he takes real pride in his work. What stood out most was Darryl's honesty and attention to detail. As the repair progressed, he made sure everything was addressed correctly and never tried to push unnecessary work. It really felt like he was looking out for us as homeowners rather than just trying to get the job done quickly. Plumbing problems are never fun, but Darryl and the SJ Plumbing team made the entire process smooth and stress-free. If you're looking for a company that is fair, professional, and truly stands behind their work, I would absolutely recommend SJ Plumbing.

Chris was on time and he and his assistant put shoe covers on which I appreciated. I thought all…read morethe parts in one of my toilets needed replacing but he told me only one part needed replacing. He stopped the slow leak in my bathroom faucet but had to go to Home Depot to buy a part. Meanwhile his assistant kept working. He also replaced 2 drain plugs with more updated ones on two bathroom sinks. Chris was professional and worked diligently to repair everything in a timely manner.He also replaced some pipes under the sink and did not charge me extra! I will definitely call him for future repairs.

My washing machine drain kept overflowing. I got a quick reply from them. They came and cleared the…read moredrain within 30 minutes. They were also respectful of my home and had shoe covers on. Highly recommend!

I highly recommend Brian and Rooter Champion for general plumbing work/repair needs for your home…read more And most importantly for complex work. He and his team did a full main line replacement that could not be replaced by traditional digging due to hard to cut pine roots. They instead did a trenchless replacement of the main. All of the team was very professional and worked as fast as possible to have it all done in just a few days. They did not have to break any concrete and there was zero damage to any landscaping etc. Brian and his team truly value clients as they've done several trips at no costs or obligation at a different home of of mine. I highly recommend their services and advice! Lastly, Rooter champion was the most competitive among 2 other bids and they still worked with me on final costs. There was no price creep or any other kind of hiding costs. Thanks Brian and team!

3 phone calls: #1: Hi…read moredo you cover Irvine? Yes I have 2 toilets that aren't flushing. Sounds like the main sweat line is going to need to be snaked! How much? $225 Ok... my downstairs seems fine. Oh... these are upstairs? In that case it's not as serious. We can probably just snake the toilets. #2 (with technician) All done sir What did you do? We took the toilet off and snaked the drain and then put it back. Ok both of them? No the other one seems fine. You are already there, how much extra to snake that and two bathtubs? $125 for each drain How much is today's total? $225. Ok I'll pass on the other drains Ok #3 (after going back to the Yelp profile and confirming that they charge $55 to scope and snake a drain) Hi how much to scope and snake a drain? $55 Are there any hidden fees? No sir Well you guys did the work already and charged me $225? Where do you live? Irvine Oh that's why I'm confused you just said there no hidden fees? It's $55 if you are within 5 miles of our office. We cover up to Anaheim. Further than that we have a minimum of $225. Ok thank you ......someone needs to tell them what hidden fees means. Also if I've already paid the minimum of $225, why aren't the additional drains $55 each? By the way the other toilet upstairs is not flushing now so I still have to call another plumber to come out now.

Sara's Plumbing was the first to respond to my project request. They provided two time frames via…read moreYelp and called me back immediately after I left them a message. Casey was a great help, and they texted me on the progress and when the plumber would arrive. Nick was great! Very thorough and transparent, which we appreciated. He assessed the situation, fixed a clog, and showed me on the camera where the problem was/is. He helped with the drainage problem and gave us two options to explore to resolve it. He also provided suggestions on how to reduce the issue moving forward. I will spare you the before-and-after photos. Suffice it to say, he was a great help, and we will use Sara's from here on out.

I highly recommend Sara's Best Plumbing! The entire team was very pleasant to work with. I…read moreappreciated their transparency, honesty, flexibility communication and fair pricing. Most importantly, the quality of the work is exceptional! There's a sense of relief knowing the job was done correctly. It started out with a main water valve replacement that turned into 2 full bathroom remodels and one kitchen sink/faucet /garbage disposal replacement. Our lead plumber was Marty and we can't thank him enough! The owner, Sara, was a pleasure to meet and it's not very often the owner of a business would personally come out to review a project. I'm very happy with this company and their team and they will be my go-to for any future plumbing needs. Thanks again!