James and Alberto were here working everyday. Great guys, they are very knowledgeable personable and efficient. I can't recommend them enough. James went over the scope no hidden fees or agendas. We discussed a few other upgrades and he sold me a tankless water heater. I am very happy with all the improvements and the quality of workmanship. James was very communicative let me know every step of the process what was happening. The value for the work couldn't be beat, I trusted all the recommended information. All said and done the price point was better than competition and I feel I can ring James anytime with questions and he will take the time to answer. Great customer service is not a thing of the past. Highly recommended!! read more

Responsive Plumbing - Tankless water heater - Plumbing Near Me - Huntington Beach, California

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Excellent, quality, timely, professional and value. I highly recommend this company. My friend recommended this company. I will be having another project done soon. If you need work done, don't hesitate to contact this company, you won't regret it. read more

As I said in my last review "I would use them again" and I did last week. They were on time, very professional, and did an outstanding job. I would highly recommend them to my family and friends. They make an unpleasant experience pleasant and take pride in their workmanship. I'd give this company 10 stars if I could they earned them... read more

Follow up review. Talked with James and he apologized and came out. Figured out where the issue is and will be fixing asap. This is more like what prior experiences have been. He had issues getting messages during that time. They do great work. Continue Repaired two different pipes. Cleaned up. My water heater pressure value was leaking and he got that fixed too read more

We called Responsive plumbing as they were approved plumber by our HOA. I made an appointment for them to come out and explain everything I need it done. Confirmed on the day prior to the appointment. Day of the appointment I got a call that one of their employees had been exposed to Covid. This meant they had to come out the next day which we said was OK. They arrived on time and explained everything and did everything we needed them to do. They were in and out in less than an hour. Pricing was reasonable and James the owner was great. read more

Easiest 5-star rating I've given this year. Had a pretty significant clog out of nowhere that was causing grey/black water to back up in our kitchen and bathroom sink simultaneously. I called James at 1:30 PM on a Saturday and they were booked solid, but he assured me that he could have someone come out at 10 AM the next morning. He clearly stated the price up front, which was more than fair and I really appreciated the transparency. He even gave some general plumbing recommendations that were helpful. William showed up at 9:30 the next morning, face mask on and ready to get to work. Very friendly, totally professional and he stated the agreed upon price. Little things like that build a lot of trust and will definitely ensure repeat business from us. He was done in less than 30 minutes and even went to go grab some cleaning supplies from his truck so he could clean up under the sink. How cool is that? We really appreciated his thoughtfulness and warm personality. Really grateful that we could do business with Responsive, but I hope we don't have to call them again anytime soon! read more

Responsive Plumbing - From clogged to clean as a whistle in less than 30 minutes! - Plumbing Near Me - Huntington Beach, California

James came out on Thursday. I requested flushing of my tankless water heater. He said that one of the two valves was the wrong part. Initially, I thought he was lying, but he explained why he couldn't do it. James did not have his soldering tools. So, he returned on Saturday, he did lot of re-piping and soldering. I stood and watched what he did the whole time. It took nearly two hours. He knew exactly what to do and I saw no mistakes. He checked and double-checked his work. He didn't charge for the flush, which I initially asked for, but he did it. He charged only for re-piping-Very reasonable pricing. It is so hard to find a decent plumber. He is the go-to plumber from now on, for me. read more

Responsive Plumbing - Plumbing Near Me - Huntington Beach, California

Had yet another great experience with Responsive Plumbing. My wife woke me up to alert me to our water heater's supply valve leaking in our garage. Since the supply valve was broken and fixed into the open position, I wasn't able to shut it off. I wasn't able to shut off the water main, either (user error). I called James and told him about the leak and he was able to come out within an hour and take care of the leak. Since my water heater was nearing end of life, I decided to have James replace it, which he and Alberto were able to do the next day in less time than originally projected. My wife and are very happy to have gotten this taken care of, and are happy with the work done. Thanks, James and Alberto! read more

Although we didn't get any actual work done by Responsive Plumbing, we contacted them thru Yelp on Sunday and William came over on Tuesday to check the problem at our house. Turns out, it wasn't our water heater as he mentioned it was a slab leak and it was more work than we anticipated. So we are currently in our decision phase, even with talks from our Insurance. From our chat with William, we totally appreciate how honest our options are for a fix. Hence, a five star service just for coming out. *Just an update* just received quote and it was a little higher than previously promised. Though most of these services quote blindly without having to seeing the actual damage underground read more

I called James to come out and take care of a clogged bathroom sink. He said he would be there between 1-3 pm. the next day. We waited until after 2:30, then called a total of 3 times, throughout the afternoon to see if they were still coming, with no answer. As of this review, they have not called back to reschedule, or a courtesy call to apologize for having us wait around all afternoon. Wasted day. I won't be (trying) to use this company again. RUDE! read more

Had a plumbing emergency today and basically went down the Yelp list in panic trying to get someone out asap. James from Responsive Plumbing was fully booked but still made the time to come out and help us. On top of that, I expected to pay a high fee due to the emergency/short notice but his prices were extremely reasonable. We will use this plumbing service when we need help again! read more

I'm thrilled that they've implemented this fantastic new system for invoicing--it's making the process so much smoother! James can sometimes come across as a bit passive-aggressive over the phone, but hey, what can you do, right? Some people just don't have good manners. read more

This business is so great. The owner returns phone calls, shows up when he says he will or communicates delays promptly, his prices are fair, and he does excellent work. I've had other plumbers price gouge me for projects that Responsive Plumbing has come and fixed for a third the price. Definitely recommend this company! read more

Responded first to my request for estimates. Gave me straight numbers instantly, no games. Hired them again this time to do 2 new toilet install/haul aways on the 3rd floor. Billy & Jimmy showed up at 9am sharp, friendly and ready to go. During install they discovered the need for longer supply lines and they hustled out to grab the needed parts. Later they found a gasket clogging one of the toilets and saved me a chunk of money by simply getting it out. I appreciated that they didn't make up something random to charge me for extra work. Business honest and integrity counts for a lot today. read more

Responsive Plumbing - Plumbing Near Me - Huntington Beach, California

I was very impressed with the speed that responsive plumbing gave me. I had an appointment at 11 AM and their men were here at 10:45!! Pretty good for a contractor in Southern California! Make a long story short, I needed a new fitting under the sink which rusted out and they fixed that in about 20 minutes, and they also repaired a bad valve that a previous contractor had installed less than two years ago which had failed. They were clean, they were friendly, and they were on time! That's five stars in my book! read more

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EXCELLENT experience with James at Responsive Plumbing! We have a 13 year old Water Heater that stopped producing hot water and some we called only wanted to replace with new. We thought a small repair was needed. We were unexperienced since we haven't touched it in 9 years. However, after gas was shutoff to the house we thought we couldn't get the pilot light turned on which was why it wasn't producing hot water. James thought it could have been a bad thermocouple so he brought one along to replace it. However, it was our inexperience in putting the knob in the correct position after lighting it; which we didn't even think was lit! James came and within 1 minute got it lit. Palm to face on us! He stuck around for 10 minutes to make sure there was hot water. It did of course fix our problem. I went to pay but he kindly declined because of operator error! I mean good honest people not looking to make a quick buck but establish a working relationship. He now has our business for any future plumbing project upcoming and I wholeheartedly endorse him for your project. Hopefully, we can get another 5 years out of this water heater and we will call Responsive to do the work on a new one. read more

First time uses yelp service. It was very helpful to find the right home service based on the review and get a qoute by message. Resposive pluming was prompt and professional. He was also kind and he knows what he is doing. Price was also reasonable. Will use for any future pluming work Hope my review can help other yelper as it did to me. read more

Responsive Plumbing - Plumbing Near Me - Huntington Beach, California

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We've set two appointments to have a filter installed and nobody showed up for either appointment. We didn't receive a courtesy call to let us know that they're running late, or even that they we're canceling our appointment. They just didn't show up and didn't call afterward to apologize or reschedule. We gave them the benefit of the doubt after the first no show, but after the second time, it's pretty safe to say that we won't be begging them to take our money. read more

This review is short and efficient, just like James' visit: 1. Arrived right on time as scheduled. Not a minute late. 2. Diagnosed the problem, and quoted a fair rate 3. Got the job done and guaranteed his work for 30 days. That's everything that I could ask for in a plumber. I would definitely use him again read more

They were on time and i didnt even have to call i just message them on yelp had good reponse time the cost (qoute) was reasonable for me ...although i must admit they can have others which would cost less. I like them bieng responsive on yelp even on a saturday. High five and thanks alot i did get the plumbers name however he looked like he knows what his doing!. read more

Responsive Plumbing - They got forks from our toiilet - Plumbing Near Me - Huntington Beach, California

I've used this company about 5-6 times now. William T. came out today to snake my storm drain. unfortunately he told me that i have a broken pipe in the ground. William is super polite and reliable. very skilled plumbers at this company. I'm just awaiting the estimate. Very solid company and great straight forwardness. difficult to find conscientious plumbers like responsive. read more

Noticed a leak coming from our main waterline and since we're new to the area checked Yelp for a local plumber. After several inquiries we received a fair quote from James at Responsive Plumbing to replace our waterline to the street meter and proceeded to schedule the repair for the next day. Alberto arrived on time and gave us a schedule for the expected water outage. About an hour into the the job he says good news you have PVC to the street and only need to replace the small section going into the house saving us a couple thousand dollars off the original estimate! Wrapped up the job in a couple of hours and we had water back online with no further issues. A local business with honest people will always get another call from me. Thanks again! read more

Responsive Plumbing - Leaking main waterline? - Plumbing Near Me - Huntington Beach, California

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William showed up early enough to start right on time, 9:30am. He was done in literally MINUTES. Probably a super easy plumbing repair that I could have done, but I'm far from a plumber and did not want to deal with the potential issues. Now I know exactly who to call if I ever have a plumbing issue again. James was also very nice and polite when I called the day before to make my appointment. Good local company! I'll definitely be using them again. read more

Responsive plumbing my a$%, excuse my language but honestly if your going to confirm a date and time and even text us the day before and your a no show you guys deserve a 0 star rating. We even called and left a message and still havent heard back, we were waiting at home and they never showed. Seriously bad service, I would not recommend. read more

We had a hard clog in kitchen sink that would drain very slowly after backing up. I personally snaked it and it just got worse! would drain at all! Booked Responsive Plumbing to help. Our service technician, William, was running ahead and called to see if he could come early. Of course! He was courteous and within 30 minutes had the sink draining like new. He left the sink area very clean. I would recommend Responsive Plumbing to anyone. read more

Responsive Plumbing is true to its name. I sent them an inquiry/message on Yelp regarding a leak issue at our business and they replied back immediately. We were able to set an appointment the next day. James, the owner got at the site early and was already able to diagnose the problem and gave me a reasonable quote. He came back the next day, earlier than expected again, and was able to complete the job at the estimated time. I then contracted him to hydrajet my sewer line at home. Again he came by on time, inspected my sewer line with a camera, then suggested there is no need to do a hydrajet. But instead, he explained to me other options to fix whatever issues I was having with my sewer line and offered to send me a quote. I only paid him a small amount for that home inspection. Responsive plumbing is very professional, prompt, efficient, and offers fair pricing. Highly recommend them. read more

Good company that was responsive in email and was on time Right price and very professional read more

Personally, I can attest to great contact and prompt service. My brother in law was actually present during the work, and he said only spoke positively towards the unclogging work done on a 4" main. Thanks guys read more

I haven't hired them for any plumbing issues so I can't speak to the quality of their work, but I can speak to the quality of the character of the people who work at this company. On my morning commute today I witnessed two men in a Responsive Plumbing truck help another motorist whose car had broken down in an intersection. They pushed the car out of traffic and into a residential area. Not only are they up and at 'em early on an overcast Saturday morning, but they are kindhearted people who care enough to help another person who needs a hand. We need more folks like this in the world. If you have a plumbing issue, these are definitely the people who you want to show up at your home or business to fix what needs fixing. read more

This was my first time working with Responsive Plumbing. From the communication and responsiveness, everything was on point. William came over to clean a heavily clogged shower drain and was out in less than 30 minutes. The whole experience was very easy and straightforward. I wouldn't hesitate to work with Responsive plumbing again if I have any further plumbing issues, they were great! read more

Great customer service from William and his reliable team. Found a great plumbing company that I will be using for years to come! Thank you for your hard work. read more

Responsive Plumbing - Huge project done quickly, reliably, and the quality of work was not compromised! Thank you William! - Plumbing Near Me - Huntington Beach, California

I have to give Yelp credit for finding this great Plumber. Major main-line back-up and flooding on a Sunday morning and James was out in a flash. He was very friendly and professional. No crazy over-the-top charge for the Sunday service call. I highly recommend Responsive Plumbing. I would definitely call them again. read more

I should have written this long ago. I have used Responsive Plumbing several times and each time the service is better than 5 stars! James and William are personable, straightforward, and don't charge an arm and a leg. The work is always top notch quality. They have even come out on short notice. Highly, highly, highly recommend this company! read more

James replaced my mixet valve in my shower fast and efficiently. I would definitely recommend this company to anyone who is looking for honest and efficient and courteous service! Reasonable prices a big plus! read more

Got a quote from them, and although the work was a bit more than they anticipated they stuck with their original quote. Very few companies stand by their original quote, especially if the labor hours turn out to be a little more than they projected. I was very satisfied with their work and the professional manner of all the staff. read more

Fantastic service! And like their name, they are prompt and very responsive to requests, I appreciate and would recommend responsive plumbing. read more

Extremely fast response time from inquiry to completion of work. The guys that showed up were professional and had a great attitude. I will absolutely call them whenever I need a plumber. A+++ service! read more

Toilets clogged and found him on yelp. Requested service yesterday and the guy (Billy) showed up on time He is professtional and knows what he is doing. Finished the job and cleaned up afterward. Now i love to find the service as well as resturant On yelp. Highly recommend to anyone who need plumbing service. Hope we do not need in our house read more

Great customer service from William and his reliable team.

Great job. We had a mysterious leak from the tub at our rental unit. Responsive Plumbing was exactly that and was able to respond to my inquiry within 20 minutes and schedule a visit for the same day. Of course my tenant was out of town that day but Responsive Plumbing was able to reschedule for the next day. And William arrived early, communicated throughout the process and once they determined the issue they were able to suggest a couple of different options. Good stuff. read more