Had trouble finding an appliance repair company that would take a look at my dryer, which…read moreapparently is a high-end waste of space. Magic agreed to send technicians out. The two guys who showed up were friendly and polite. They didn't waste my time or try to sell me on an expensive repair job. They just told me it would be cheaper to replace the dryer than fix it and oh, by the way, to stay away from that brand that the home's previous occupant loved so much. Would trust this company for future repair jobs.

Mike from this company entered our home displaying rudeness and aggression, adamantly refusing to…read moreengage with me and insisting on speaking only to my husband when I sought clarification about the prescribed repair. Without even inspecting our dryer, he asserted that I required over $300.00 worth of repairs. When I questioned his basis for this diagnosis, he simply cited his 25 years of experience. Furthermore, the service call fee initially quoted over the phone differed from the amount Mike demanded upon completing the repair. Were it not for our urgent need for repairs, we would have promptly requested their departure.I reached out to the company afterward, and they indicated they had never received such feedback previously. Clearly, as evident from other reviews, this is not an isolated incident.

It was a process, but they got the job done…read more After coming back from a mini vacation, we discovered our fridge was waaaaay too quiet and things just didn't seem right. Thankfully I did a deep fridge/freezer clean before we left, because when I noticed our not-so-modern Modern Maid fridge was suddenly quiet, that meant it was time to call for service. Since our fridge just will...not...officially...die, we called our warranty company and they connected us with Advanced Appliance Repair. We received two rounds of service. During round one, a guy came out to assess the issue and determined we needed to have a cooler coil, or something like that, replaced. Turns out he needed to order the part (not surprised), and because it was the end of the day, he planned a round two visit to finish the job. Since the fridge is so old, he had to literally tip the fridge over to reach and replace the old part. When it came time for him to do that, I left the room and let my hubby watch. I planned for it to be a nightmare, but my hubby said it wasn't that bad ;-) All in all, we were happy with the service we received, because we now have a great working very old fridge. I will say there was a communication breakdown in the beginning and their round two visit got delayed by a day. The technician was really nice and gave us some tips to keep it running better. This company did what they set out to do. They diagnosed the problem, ordered the part, and replaced that old sucker.

I had a dishwasher that was leaking water from the bottom and I called advanced appliance repair. I…read morewas told that the service fee was $70 and that they could be out there the next morning. Sergii arrived in the morning and after spending time evaluating the situation I got my dishwasher repaired! They are a great resource that I highly recommend!

Cesar came out to inspect our range hood to determine which blower unit/version would need to be…read morereplaced. Said he would need to do some research back at the office to see which part would work best. We paid for him to come out (took 5 min?), never heard from him so I called several times, left voicemails...never heard from him again. We are incredibly disapointed.

Last week, my Bosch refrigerator stopped working. I was in a crunch for time, so I decided to try…read moreto call an expert for help. Finding a firm to work on Bosch equipment wasn't very easy. Those that claimed to work on Bosch branded appliances either wanted ridiculous service call or labor rates, and/or didn't have availability for a visit for week and a half. I was lucky to find Elite. Elite offered same day service, and an affordable service call charge that they wrap into their labor charges if you choose to follow through with the repair. Cesar was my service contact, and was very easy to work with. He quickly diagnosed the fridge's problem, and had the refrigerator working the next day after getting the part. Can't ask for better than that. I would highly recommend Elite, and would use them again if I found myself in a similar situation.

My dryer was not heating. I called Area Appliance at 7:30 am and had a service call at 1:30 pm the…read moresame day. The tech Lou was knowledgeable and efficient. He not only fixed the heat, he found a few small other items he repaired. Their price was reasonable and service excellent. I highly recommend Area Appliance.

I have had Lou from Area Appliance repair and service…read more numerous appliances over the years and I can't say enough about him. His professionalism,knowledge and fair prices he will always be I gotta guy that I recommend to family and friends.

We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

Jacob diagnosed the problem over the phone and saved me from paying for a service call and,…read moreprobably an expensive repair on a 10 year old appliance. He will me my next call if the next time I need help.

Novak & Parker has been our go to provider since 1980. Always excellent service and pricing…read more Alex is a wonderful employee who answered all our questions and concerns. The big stores treat customers like a commodity and their prices are always higher. Alex shared all the advantages and warranty information for the GE Oven/Range we purchase, and it was installed in less than 1 hour. Can't say enough good things about the buying experience at Novak & Parker which is rare nowadays at most appliance locations. Alex is a valuable asset to your company ! 40 later we still get all our home appliances from a company that cares about its customers. Thank you, Lawrence McDermott

Not a great experience at all. Spent thousands on appliances, yet installers left an appliance with…read morean error code. Now I'm told I'll get a phone call in two days with an eta in the morning for that day. Who can operate on such short notice? Maybe people who don't work? How about giving me a reasonable eta to plan things (like maybe work?). Am I supposed to sit around all day twiddling my thumbs waiting for a phone call and then waiting for their arrival? Aside from leaving an appliance with an error code (laziness? Apathy? Incompetence?), this is what I'm left with? Aside from that, it takes multiple days to get any responses to my questions. I absolutely would not recommend this company to anyone, nor will I ever use them again.

Our dryer heater stopped working I found this company on line. He was able to diagnose the problem…read morequickly. Ordered part fixed the problem . Now working awesome l highly recommend if you have a problem call 847-721-4939.

Matt is a really strange guy. I needed appliance repair, but all he kept going on about was how I…read morehad to accept Jesus as my lord and savior. I asked him several times to please stop pushing his religion on me, but he wouldn't. I ended up using another service because he made me feel so uncomfortable.

Fantastic service and work. My dryer stopped drying and was making some incredibly loud noise when…read moreit turned on. With a toddler I am washing just *her* clothes usually at least a couple times per week, so I needed this fixed fast so that the laundry didn't start to pile up too much. I had called another company a day or two before but never heard back and then I saw Lou's business suggested on a local neighborhood Facebook group. Thanks neighbors for making the recommendation!! I'm sure Lou's a busy guy so I had to leave a message but he called me back within an hour or two, and then said he'd be able to come out the very next day. He was able to come and diagnose the issue immediately, and had it fixed within maybe an hour or hour and a half. I don't like doing laundry but I like being able to do it when I need to! Responsive, efficient, knowledgeable; will definitely use him again (though hopefully I won't need to) and would definitely pass on the recommendation to others.

I had a belt on my dryer that needed replacing. I called Lou and he came out in less than an hour…read moreand fixed the issue right away. His pricing is fair and he is an all around nice guy. Highly recommend!