Having a broken oven can really throw a wrench in your typical routine. I had a very old oven…read more(60-70's model) that begin to not heat consistently and had a faint odor of gas during the heating phase and while operating. So, after researching companies I chose Redline and I'm very glad I did. Scheduling was a breeze and the technician (Bogdan) that arrived was prompt and very thorough in explaining every step of the diagnosis as well as the repair. In and out in nearly under an hour and I now have a fully operational oven! If you're looking for a straightforward process and service that is quick and efficient, this is your sign to choose Redline.

Prompt dependable service for your appliances…read more I've had these guys fix my fridge and dishwasher. They arrive on time and are very transparent about what they can and cannot do. For my fridge, I've had them replace heat coils and fans when a power out fried that component. This extended the life of my fridge. For my dishwasher, they replaced the motherboard and refunded it and the labor after determining there was an electrical issue that would have cost more to address than purchasing a new machine. Provided education around machines to consider none of which I bought through them. They've got a great team and I wouldn't hesitate to call them again. Lana, Alex and Andrew - thanks for jobs well done.

Considerate, professional, on-time, and kept us informed of the status of the project. All you can…read moreask from a service.

I used this company because they offered services through Yelp. I let them know exactly what the…read moreissue was that we were dealing with and what the signs we were seeing were. The technician arrived early, which irritated me as we can't handle early anymore than late but it was fine. He spent ages taking the dryer apart and then gave a huge estimate replacing the heating elements (which were never a part of our issue...) And many other things stating that the dryer was full of dust and a fire hazard. Well he left the a MESS. My ex husband disputed the charge due to unprofessionalism and plain misinformation. Trying to charge us almost $600 to repair the dryer that's nearly 8 years old. What my ex said is: After the technician came, I tried using the dryer, and couldn't. Initially, I discovered that it was because it had been left unplugged, so I plugged it back in. While plugging it back in, I found that the exhaust duct had not been reconnected, so I fixed that. THEN, I went to use it, and it wouldn't start - I was getting an error "dE", which is a fault for when the door is open. Except I was certain that the door was closed. In the end, I had to call out another company who resolved the issue by disassembling the machine again, and reconnecting the door sensor, which had been left disconnected by your technician. And that wasn't even the end of it! The belt had not been reconnected around the idler pulley, so the drum wouldn't have moved, even if none of the other issues weren't a problem! We had to hire a different company to fix all of your mistakes. I did speak to the office and I was told that the drier was a fire hazard but why was no one told that at our house? If it was SO unsafe?? They called me to find out if I had received their quote. And I said yes it was very high and there wasn't anything wrong with the heating elements. My ex may not be who I choose as a partner but I definitely trust his judgement and he said he didn't trust this company. In MY opinion they tried to overcharge us and convince us that there was something wrong that wasn't. I don't like deception or someone trying to take advantage. I cannot recommend them not just based on the attempt to overcharge but also in their response to my ex. Find a company that's honest. That's what we did. And they came behind these guys and cleaned up their mess. And left our dryer working great.

I put in a request for a door seal replacement on a front loading washer…read more Communication was fast and clear - they asked many clarifying questions so that they could confidently give me a quote. The work was done in a timely fashion, and the work was done correctly and with care. The technician was kind and knowledgeable, and I could not possibly be more pleased with this company. Highly highly recommend!

I called Fuse for a dishwasher error, which I decided to replace versus fix. While Dmitrii was…read morehere, I asked if he would at my Dacor oven that has had 2 repair companies look at and attempt to fix. It took two visits, but he fixed it! Dacor was bought by another company who then discontinued this particular line of ovens. The idea of spending the money to replace a 48" oven because parts were no longer available wasn't sitting well. Call Fuse first! Dmitrii is the best!

We have been VERY happy with the rapid response and professionalism of OMG. When our clothes washer…read morefailed, we were able to get their tech Anton to our house the same day. He worked very efficiently and gave me a detailed breakdown of what parts had failed, what would be involved in replacing it, how long it would take to get the needed parts, and exactly what the cost would be. When he returned with the needed parts a few days later, I asked if he could look at some issues we had with our kitchen stove, and he very kindly went over all the burners and the oven parts with me, going into the "innards" of the oven to diagnose in detail what was going on. He clearly explained what was going on with our clogged burners, clearing them on the spot, and showing me exactly what was going on with the main oven and broiler igniters (both of which clearly needed replacement; he took photos that showed exactly what was going on inside my oven). When it became clear that the broiler igniter was backordered, he went out on E-Bay to find one that could be delivered within a week. The full repair estimate was VERY reasonable and clearly conveyed to me - and it was less than half of what another appliance repair person had told us (without supporting details) when we tried to fix our stove before. I would heartily recommend OMG and their excellent tech Anton for any home appliance repairs - they're rock stars!!

Super fast work! They can on a Saturday, diagnosed the issue and had it fixed ahead of…read moreexpectations. Super happy about the speed and effort.

100% recommend this small business for your home appliance repair. They are straight forward and…read morethe price is absolutely fair for the quality of work that they perform. If something breaks? This is my first call.

I've used this service over the years few times. They are fast and reliable and quite honest and…read moredirect. I'll always call them for any issue I have.

I had a very disappointing experience with Rox Services. Their technician misdiagnosed my Pitco…read morefryer and presented a repair estimate of $1,993.60 for replacing a gas valve and thermopile that were not actually faulty. I declined the repair due to the excessive cost. Afterward, I personally investigated the issue and found that the real problem was a failed high-limit safety thermostat, which I replaced myself. The fryer worked perfectly after that. What made this experience worse is that my credit card was charged $240 for a visit that lasted less than 5 minutes, even though no repair was performed and the diagnosis was incorrect. I contacted the company to resolve this matter and received no response. Taking advantage of customers' lack of technical knowledge through misdiagnosis and excessive charges is deceptive and should not be acceptable in any professional service business. As a business owner, this experience was frustrating enough that it made me seriously consider starting my own service company simply to protect other business owners from unnecessary repairs, inflated quotes, and careless diagnostics. I have retained all documentation related to this visit, including the written estimate, billing records, and evidence of the actual repair. I strongly recommend that anyone considering Rox Services obtain a second opinion before approving any repairs or charges.

I've worked with Rox on several occasions to repair specialty equipment. One was a MerryChef Oven,…read moreanother was an unusual specialty grilling iron that needed a new heating element, and I will be taking a slushy machine in for a new motor soon. The crew is professional, and all fixes have been successful, and my equipment is functioning perfectly all day, 5 days a week. So far, all my equipment that has needed repair was big enough to fit in my car and as such I am able to bring it to their shop and avoid any travel fees they may charge.

Easy scheduling, highly responsive, and fair pricing. Davyd was very professional and came out for…read morea diagnostic appointment the same week. The parts arrived quickly, he was able to come the following day, and fixed our dishwasher in less than an hour.

I hired Davyd to fix an unusual buzzing noise coming from my dishwasher's motor. He quoted a $79…read morediagnostic fee. He came to my house, a young guy, friendly enough. I asked if he wanted to hear the sound. He did not. I left him to it. 35 or so minutes later, he said that he cleaned debris from the pumps, showed me a shard of glass, and when I listened to it running for a few seconds, the sound seemed to be gone. Great. Then he said it would be $245, his minimum labor charge. That sounded rather steep to me. He lowered it to $220 (after pretending to text a boss, which I don't think he has), but that was still more than I felt was fair for the work he did. The next time I ran a load of dishes the sound was there again. I emailed him, attaching a short video of the noise happening, and he wrote that he would come by to check it out. I asked for times that would work for him, and at that point he stopped replying. After that, I asked for a partial refund. Again, no response. I feel a bit ripped off, paying $220 when the problem wasn't even resolved. So, no, I cannot recommend Davyd/PDX Repair. I suggest looking for a more honorable, experienced appliance repair person, as I will the next time I need one.

The heating element in our Whirlpool dryer went out (after only five years) and Quinn responded to…read moreour voice message right away. We couldn't get a service call for a week but it was OK. He noted the serial number of our machine and showed up with the replacement part, along with his son Dylan, who is in training to take over the business one day. Repair was done in about 20 minutes. Even got a few free fridge magnets too. Quinn suggested we get our dryer vents inspected and cleaned. Gave us a local recommendation that we will most likely use. Communication and customer service was excellent. Always best to go with local and family-owned and operated businesses. Top notch from start to finish. Will use again when needed.

Got a replacement ice dispenser for my LG fridge here and it saved me from having to replace the…read morewhole unit. I was staring down the cost of a brand new fridge, and instead I got the exact part I needed for a fraction of that. Fit perfectly and the ice maker's been working great ever since. If your LG is acting up, check here for the part before you assume you need a whole new appliance -- glad I did.