Our GE washing machine stopped in the middle of a cycle. I did my own research, watched YouTube…read morevideos and even called GE Help Line directly (no help there). Called Four Needs and started planning to visit Lowe's to buy a new washing machine. Made the call on Thursday evening and on Homero arrived Friday morning. Within 15 minutes he determined there was a clogged drain pipe (I had checked the drain yesterday, per YouTube). A small sock had gotten sucked in. He was able to suck the water out of the machine, unclog the drain and I was washing the next load. $150 - and didn't need a new machine! Homero is the best! Thank you!

Started off great with the technician he sent to inspect the problem. I have sent a few messages…read moreresponding to his initial bid that he sent, but he hasn't responded to them with a yes, no, or anything. This review is fairly earned based on the lack of response, so I'm purely writing based on that. If they can show where they responded, happy to take it down.

I bought a used electric smooth-top range from them 11 years. They delivered it, gave me a good…read moreprice, and a warranty. Eleven years later it's still going strong.

Horrible experience!! They sell defunct / non-functioning appliances and have zero intention of…read moretaking care of their customers! Stay away from these fraudsters!

Very helpful the team has gone above and beyond! I will be using EEJ for all my repair needs.read more

Mickey was professional, thorough, and knowledgeable. He worked hard to get my refrigerator back…read moreup and running and was clear about the costs and tradeoffs. He found reliable parts at good prices and took the time to see if the new part really fixed the problem. Totally trustworthy. Would recommend for all your appliance repair needs.

Store manager doesn't communicate when a problem arises. Ongoing problem since January and the…read moremanager still hasn't communicated with messages left to HIM. Even his delivery drivers saw the problem and said it was their fault.

I feel they owe me some refund money and I needed a remote control with the recliner due to my…read moredisability. wasn't offered another chair exchange was told I needed to pay for the one month that was supposed to be free. I returned the chair with paid weeks I could have kept it

Turns out I was outside his service area, but he took the time to the time to advise me regarding…read morewhether it was worth repairing or just to replace my dishwasher.

Tony did an outstanding job repairing our Maytag gas dryer. He arrived right on time, quickly…read morediagnosed the problem, and clearly explained what had broken and why the dryer had stopped working. What really impressed me was that he already had the replacement part on his truck, so there was no waiting for parts or a return visit. He completed the repair in about 40 minutes, and our dryer has been working perfectly ever since. It's refreshing to find someone who is knowledgeable, efficient, honest, and well prepared. I would definitely call Tony again for any appliance repair and highly recommend him to anyone in the Austin area.

This business is OMG good! They communicated with me as to what time they would arrive, and Oleg…read morewas very knowledgeable about what to do about my stovetop. He gave me some great advice and the charge was reasonable. I would highly reommend Oleg.

I would not recommend. I made this appointment with them last week. We all confirmed…read moreavailability. The day of I have been sitting here waiting on a phone call, a text, a email, a signal from God about when the technician is on his/her way, what time, did the time get moved. No response. I make the phone call and get forwarded to voicemail. i Google this company and call another phone number, and the lady tells me she has to call the technician, she will call me back. She calls me back to tell me that the technician said his car doesn't work. It would have been nice to know that 2 hours ago instead of me sitting here waiting. Would not recommend.

When I was looking for a refrigerator I stumbled upon EverNew Appliance on Facebook. I had some…read morequestions and they were answered promptly! The owner spent time with me on the phone to make sure I had all of the information before I made my purchase. They delivered the same day that I ordered and provided a live update tracking info so I knew exactly when they'd be arriving. The delivery driver wore a mask and was very pleasant to deal with. We received a great deal with a 90 day warranty, so I felt a lot more confident than buying a used fridge from someone on facebook marketplace. I would highly recommend EverNew Appliance!

From the owner: We provide high-quality used appliances in the Austin area. When a customer chooses us, they can be…read moreassured that they will receive fair pricing and timely service provided by an honest, dedicated, and reliable crew, because our reputation depends on it. Contact us today to discuss home appliances, stainless steel fridges, and washing machines.