Don't believe the reviews. I don't know how this company pulled 700 -4.8 reviews on Groupon but they did a terrible job on my carpets. Have in house video of the guy working here. He sprayed the pre-soak willy nilly and missed entire spots while actually buffering the carpets. Left my carpet full of stains and never once offered to clean them even for an additional charge. Told me my carpets would take 3 hours to dry they were dry in 15 minutes. Never changed the buffer pad and out my door in 30 minutes. I made my complaints to his face but told me to complain to the office maybe I could get a refund. Ok I am a home improvement contractor 40 years in the business and I could tell the guy was a con by the look on the guys face when he approached my door. Ten minutes after he left I ended up going to Giant and renting a carpet Devil shampooer. Never again! read more

The best in the business. Outstanding work He discounted me for no particular reason, then discounted the discount. I couldn't ask for more.

Definitely 5 stars. Punctual, great customer service and good pricing. We have 3 big rooms that needed cleaning. We cleared most of the furniture for them. They were able to remove 98% of our stains. The stains they couldn't remove were from the previous store bought solutions we tried ourselves that discolored the carpet stains. They were out of our place in less than an hour. No chemical smell and the solution dried fairly quick. Our dog was sick and well bile doesn't come out so easily. They were able to remove the majority of it plus older stains we didn't realize we had. We will definitely use them again! read more

Michaelangelo Enterprises cleaned my townhouse's carpets a couple weekends back. They were efficient and effective. We appreciated their service and especially their responsiveness before and during the treatment. Great value! read more

Extremely happy with the results of our carpet/rug cleaning. After they finished, the carpets looked brand new. Their pricing is very fair and they're fast/efficient. Look no farther if you want to get a lot of bang for your buck. Will use again! read more

Alex was honest, professional and friendly. I'll definitely call them if I need another project completed

Maximilian, my cleaning technician, did a great job. He was on time, friendly and very professional. He wore a mask and shoe covers the entire time and I noticed he was switching them out when he went and and out of the house. I forgot to take before/after pictures but the carpet is in much better shape than it was prior to the cleaning. I purchased the 5-room deal plus stairs. The owner of the company, John, was very communicative and helpful. He was also flexible with the scheduling. I will definitely be using them for cleaning services again. read more

The carpet cleaning was mediocre. My carpet is one year old and we are pretty cautious so it didn't require a lot of work. We just needed it to be cleaned to maintain it. We only had 3 small stain that were caused by furniture removal but they failed to remove them. They didn't pay attention to problem areas like high traffic areas. I am sure I could have achieved better results by renting a carpet cleaning machine. They burnt by recliner. There are multiple burnt spots. I am regretting my decision to get it cleaned.If you need a quick clean then they are good but don't expect professional results. I am giving 2 stars because they were on time and the cleaner was very polite. read more

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Alex did a fantastic job cleaning our carpets. They have a great "whole house" deal of $209. He was on time, professional and detail oriented. I highly recommend Michelangelo Enterprises. read more

Juan did an amazing job!! He worked so hard and did wonders on our carpets. He did three levels of the house with carpeted areas and 3 flights of stairs! The only reason I am reserving 1 star is because they do not vacuum the carpets prior to cleaning them, which is a 1st for me when it comes to my carpet cleaner experiences. Other than that, great job! I even bought their proprietary stain treatment for follow-up spot treatments:) read more

Wow, what excellent services! We are moving into a townhome where the previous owners had children, a dog, a cat and four adults living in it, so naturally the carpets were beat up. We weren't sure if we should replace the carpets or just get them cleaned. I searched on Groupon and found a few options, but the fact that Michaelangelo didn't use any chemicals and used all biodegradable and nontoxic cleaners stood out to me, as well as the fact that many customers raved that their carpets looked like new. I email the company with some questions and John responded immediately. He first tells me that they will honor the Groupon price without the actual Groupon which was $99 for 4 rooms--cool. Then he tells me how much each stair would cost ($2 per stair, and we have four levels, so this was important to know), how much the landings were between the stairs (each one counts as between 2-5 stairs), that it costs between $30-50 for area rugs depending on the size, that it's $30 to add Teflon to each room and if you want a deeper sanitation/odorizer for the room it's an extra $20 for each room. It all sounds great so I call to book and spoke to Anna who is awesome--great customer service. She explained the difference between steam cleaning and deep cleaning using non-toxic chemicals and I was really impressed. Most companies charged a lot more for the deep clean. Also, I had called around and many were completely booked during the Thanksgiving holiday week. However, Anna gave me a day and time that I wanted. A day before the actual cleaning, I realize I had a conflict and called Anna to see if she could squeeze me in in the morning instead of the afternoon. I expected her to be a bit grumpy about it, but she was still cheerful and easily switched another commitment around just for us and made it happen! I was really grateful. The tech did a great job--was very friendly, professional and thorough. When we realized that we wanted to treat one of the rooms for fleas (where the dog was the most) he had the solution in his truck and was able to do it for us the same day. The carpets were so clean, fluffed up, and gleaming. They looked brand new, dried in a few hours and didn't smell at all. Also they were really flexible and courteous when we wanted to pay with cash instead of credit card. They made it easy every step of the way with great customer service (sadly such a rarity these days). All around excellent company and we will definitely call Michaelangelo's again for future carpet cleaning. read more

Alex cleaned my apartment and I am super happy. I never feel my carpet is super clean until the carpet gets deep cleaned. He was very thorough and moved cords/furniture to get underneath. He was also very nice and punctual. The business itself was very responsive and organized. I was recommended here by my friend Lusy and am super happy with it. read more

They did a great job on our carpets, had excellent customer service, and scheduling was a breeze! We would definitely use their services again in the future. read more

I had a very negative experience with Michelangelo enterprises, especially with their very rude owner. It started pretty standard. My wife and I wanted our carpets cleaned, and they offered a good deal. When the employee arrived for the appointment, he asked to fill his water tank from my kitchen faucet. Of course. From the other room I could hear him tugging on the gooseneck very hard. Bang bang bang. I didn't think anything of it. He finished the carpet cleaning, I paid, it was a good job. That is until the next morning when I walked into my basement and found it flooded. The source of the water was my kitchen faucet. I had to call an emergency plumber. I tried calling Michelangelo's right away, to let them know what had happened, but couldn't get a hold of anyone. I left a message, but no one called me back for days. I ended up having to replace the kitchen faucet (very expensive). Okay, accidents happen. Michelanglo's claim they have $2 million in liability insurance, this is exactly what this is for. When their business accidentally damage their customer's home. Eventually after calling again and again(they never called me back with my messages about this problem), I got a hold of the owner. He was immediately hostile, never even offering so much as an apology that this had happened. "No, the insurance wouldn't cover that. We have to go to arbitration. They won't side with you. No, I won't offer you any free service to make-good on the damages. What proof do you have that it was my employee." What proof do I have? I have a busted faucet the day after I heard your employee tugging on it. Sorry I wasn't video recording him as he broke my sink? I told him I'd have to call him back. A day or so passed, and that's when he just started screening my calls completely. He never answered, or responded to the multiple messages I left them. I never take the time to write negative reviews on Yelp, but this and reporting them to the BBB are the last recourse I have. Please be wary if you decide to use Michelangelo Enterprises. Edit - The owner has responded to this review. Here's my message back. This is the fastest you've responded to any of my messages. And even here you don't offer an apology. I know you have $2 million in liability insurance because you post it on the front page of your website. Many of the comments here are false, most notably the timeline between your service and the broken faucet being two days. It was the next morning. 12hrs. I couldn't get a hold of you for two days, because no one on your staff would answer my calls or messages. Had you gotten back to me in that time, I would have been more than happy to have you inspect the faucet. But the plumber I had to call to immediately to fix it had taken it away by then. If you want to discuss this further, feel free to call me. You have my number. read more

We have used Michelangelo for 2 years now and they are the best. We have an elderly pug who has started to go potty where he shouldn't and had several urine marks on our beige carpet. They were able to get it all out and our carpet looks beautiful. Not to mention every cleaner has been professional and friendly. Highly recommend. read more

This review took me so long to write but I just have to say this carpet cleaning service was the best I've ever had! The owner taught me the difference between steam cleaning and carpet cleaning and I could certainly see a difference compared to Stanley steamer who I used last time. They fit me in last minute and even gave me a bottle of his signature stain remover. Which btw is the bomb! ((My cat threw up on carpet promptly after having it cleaned. Much to my amazement the magic carpet cleaner they gave me worked wonders and no stains)) I will definitely be using them again! Oh and ps.... he didn't use too much soap. My makeup stains even came out and my house didn't stink like detergent either! Score read more

These guys were fairly priced and the work was good but communication was a bit lacking. I was told it dries very quickly because of the way they clean but my carpets are still soaked after the allotted time. Also I wasn't told I needed to vacuum in advance - isn't that the whole point of carpet cleaning - that they clean your carpets? The guy who did the work said some companies vacuum as part of their cleaning but they don't - pretty darn important detail to leave out. So now, my carpets are "clean" but they don't look clean and I have to vacuum everything but have to wait until it's completely dry, including 25 stairs. Pretty disappointing all things considered. read more

We were told our carpet was beyond cleaning by others. It looks like we now have a new carpet! Takes a little while longer than stated to dry, and can smell faint cleaning solution downstairs, but small price to pay for the work they did. My husband saw them on Groupon, but I would pay full price to have them back (if I had to). read more

The owner - Angelo - was very courteous and professional. The technician - Juan - is extremely attentive to detail. He did an amazing job. Our carpet and sofa look brand new, probably better than on day one. Thank you! read more

I always clean my own carpets but my boyfriend and I just moved into a condo that wasn't well kept up. There were black dust stains and spots all over the carpet. I called about an appointment with Michelangelo on Sunday; received a call back on Monday morning and had an appointment set for Tuesday afternoon! The tech was arrived between the quoted time, explained how he was going to treat the carpets and offered recommendations if my fur babies were to have accidents on the carpet! He called me when the carpets were finished, offered to lock the door behind him, and said to give 30 minutes for them to dry! The carpets look fantastic! Happy client and fur baby fans! read more

Michelangelo Enterprises - Carpet Cleaning Near Me - Fairfax, Virginia

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I was able to schedule Michangelo within a week to clean my upstairs carpets. Max was punctual, professional, and efficient. I had removed most of the light furnishings, and he willingly moved around some heavier items (not beds and dressers). Carpet stains have not reappeared like some did after others cleaners, and there was no wet carpet odor when Max left. Michangelo is returning to stretch my hallway carpet - looking forward to another excellent job. read more

John just left & I couldn't be happier! I've used other carpet cleaners before but this was the best experience I've ever had! He showed up on time. Very professional. Advised me on how to best take care of my carpet & what not to do (don't use foamy carpet cleaners). All the spots are gone! It just looks fabulous! My carpet is probably 15 years old, but looks brand new! I was even starting to think about buying new, but now I can wait a while longer! He is definitely my new go-to person. Highly recommend! read more

Michelangelo Enterprises - This photo is right outside my kitchen. Had many stains that I used foamy cleaner on prior which just attracts dirt. Looks brand new! - Carpet Cleaning Near Me - Fairfax, Virginia

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Always ask questions first! I saw this service on Groupon, and it got great reviews. The Groupon is $70 for 3 rooms up to 1000 sq. ft. and the fine print says stairs are extra. Sounds very reasonable (and if you actually have 1000 sq. ft it's awesome). I have a small one bedroom condo, total of 770 sq. ft., with my bedroom (less than 300 sq. ft.) being the only carpeted room. I also have an 8x10 carpet in my dining room that I asked if they would clean in lieu of the other 700 sq.ft. (or 2 rooms) that come with the Groupon. I was told it's an additional $30-? depending on size. I asked for the price for just my bedroom and was told that is still $79. I don't know, maybe it's standard in this business but seems crazy to me to pay the same price for one room or three. Is cleaning the rug that much more work? I would have been sad if I bought the Groupon, scheduled the cleaning, and then found out it was more money. This review isn't meant to deter anyone, like I said this company has wonderful reviews and I am sorry that I don't have more carpet so that I could use them. It's too bad for them too because I live in a garden style condo community and once one unit has a good experience with a company many others are sure to book services! Oh, and the employee who answered the phone was very friendly, even if she couldn't give me a better price. read more

I found them on Groupon. I called to see what it consist of and was told a deep cleaning and stain treatment for three rooms for $79. I also asked if the person would be trying to sell me on any upgrades and the customer service lady laughed and said no. The morning of the cleaning I received a call from Juan who was on his way. When entering my condo, he put on booties over his shoes and walked me through my place explaining how their cleaning is different from steam cleaning and what areas I had may be a problem. Juan was great and professional and did not once try to sell me anything. It took him a total of 2hrs to complete and my carpet looked brand new, with maybe 10% showing the wear on the high traffic areas. I was surprised at how my carpets looked and it only took 2hrs to dry. It didnt dry hard either. They used a buffer which was very quiet. Im shocked at how they look for the price I paid. I am recommending them to whoever I see. read more

This is the 2nd carpet cleaning that I have scheduled with this company, & have been very happy with the results. Both times the cleaning was done on 3 bedrooms, and a high traffic hallway & stairs. The scheduling was easily done and I was able to get an appointment in less than a week. I was not home either time, but they arrived within the arranged time frame, and when I returned home, the carpets were clean & fresh. The stairs in particular had been very dirty, including pet stains, so the results were very impressive. I have used Groupon deals both times, but next time I will go directly through the company, because their prices are so reasonable! read more

They did an excellent job! I was able to quickly schedule carpet cleaning for my house. They were very thorough and got out an awful pet stain from a previous tenant. I recommend them to my friends and will absolutely use them again! read more

Amazing job! My carpets literally look brand new. They only took about 2 hours to dry...I'm getting ready to schedule him to do my mom's carpets. read more

Polite and punctual. Cleaned what I couldn't do with my vacuum. No smell. Would use again.

I can't say enough great things about this company. Stains that have been in our carpets for YEARS were removed and our whole house was cleaned in two short hours. There was NO chemical smell, and the carpets were dry way faster than I expected. Their price was also hundreds of dollars less than what some other companies quoted. They have a great Groupon deal. The staff member who completed the cleaning arrived on time, was incredibly professional, and offered some great tips for maintaining carpet cleanliness in the future. If you need your carpets cleaned, look no further. read more

Juan performed our service. He was prompt and professional. He took extra time to explain the process and extra care to needed areas. This was our first time using this company and the interaction from beginning to end from booking with Beatrice was excellent. They use a better technique for deep cleaning and it does not leave your carpet wet for hours. Give them a try! read more

I inquired online about a quick turnaround date for carpet cleaning and heard back within an hour. They were able to accommodate my request. Juan called an hour before he was scheduled to arrive to give me a heads up. He was courteous, thorough and explained everything to me. The cleaning room about an hour and the price was great. The drying time is nice and short, which is great when you need to live in the house after ;) Will definitely use again! read more

They left brown spots and discoloration in the carpet that were not there before they cleaned. I now have to hire another company to correct their mistakes! read more

Michelangelo Enterprises - Brown spots from the solution they used. - Carpet Cleaning Near Me - Fairfax, Virginia

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My roommates and I had the BEST experience with this carpet cleaning service. We are moving out and wanted to get rid of the spots and foot traffic marks in the basement. We were so impressed with the outcome! The cleaning technician was very nice and professional, and made our basement look like NEW! No joke. We had spots from coffee, feet etc. and all of that was COMPLETELY gone when Michaelangelo carpet cleaning was done. They even cleaned my roommates rug for $50, a rug she was going to sell. But she saw what an amazing job they did and ended up keeping it! I could not say enough about this carpet cleaning service. If you need a good quality clean that leaves your carpet looking better than new, use Michaelangelo carpet cleaners!! read more

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So I got the Groupon for this place, great deal for our townhome, but the only thing they did not say in the Groupon is that you get charged per stair. Which means that for a townhome, it's a lot more money. But they were reasonable and after seeing their work I was certainly impressed. I would highly recommend their services if your looking for a great way to get your carpet looking new. We also have dog odor and fur which they were to able to get out as well. read more

Highly recommend. 100% professional. They made my 10 year old carpet look like i just purchased them and had them installed. Will definetly use them again. read more

Highly recommend. Juan cleaned three rooms of carpet and stairs and did an outstanding job. Will call these guys again next year.

They have done 3 of my rental properties and they always do an amazing job! My carpets always look as good as new! I highly recommend using them for your carpet steaming needs! read more

The guys at Michelangelo have been cleaning my carpets for years and always do a great job. They were able to get rid of pet stains in carpets from both cats and a dog, including some stains that seemed permanent. They've also done a great job with the carpeting in my father-in-law's apartment, which had some bad stains, and with upholstery in my home. Both the owner and his employees are reliable, polite, and careful. I recommended them to my friends and will definitely be using them again. read more

GREAT VALUE. PROFFESIONAL. EXCELLENT PERFORMANCE. Dealt with Angelo on the phone 4-5 times. He scheduled me right away, was always patient, professional and gave me a good value deal. He called me when they ran late. Juan, who did the actual job also called me to let me know he was running late because of another job. Juan was excellent! Personable, polite and great worker. He is one of those kind of people that goes above and beyond...strives to do the best job possible. After he cleaned with the carpet cleaner machine he got down on his knees and spot treated every single room! He left when it was dark...Great job done. CARPETS LOOK TERRIFIC. Thank you! read more

I couldn't ask for better service. I used the company to clean my carpets after a very messy puppy destroyed 3 rooms (so I thought) in my home. After they came, my carpets looked brand new. I was so impressed, I hired them again to get my furniture cleaned. And it came out flawless. Shortly after, I made the mistake of using laundry soap on one of my sofas after it was cleaned (my son spilled something on it). But that was a terrible mistake on my part, it left a huge ring on my off white love seat. So without hesitation, they came to my new residence (I recently moved about 20 minutes south of where I lived when they originally came & cleaned everything), they came all the way to my new home and corrected my mistake free of charge & even graciously refused a tip. I am beyond impressed and would highly recommend them to everybody!!! So grateful!!! read more