We had a great experience from the sales rep to the installers. True professionals no hard selling…read moreto get rid of our hard water. Thank you for for everything.

From the owner: Since 1989, H2O Care has combined water filtration and water softener technology expertise with…read moreon-staff licensed Master and Journeyman Plumbers. We DO NOT contract out our plumbing work. This ensures a safe, controlled, professional installation to improve your overall water quality. Our full-service staff will optimize the life and proper functioning of your water softener and other water filtration systems. We are not a franchise and can choose the best available equipment and technology to address your specific water quality issues. We are often contacted about trying new technologies, which we may test internally and in the field to determine actual potential value to our customers. If they pass out testing, they become available for future water quality improvement installations where appropriate. If we can't prove effectiveness, we reject them.

We ran into some issues after our annual maintenance and Christopher responded to our…read moreafter-office-hours call right away. He was able to troubleshoot over the phone and walk us through a quick resolution of the issue. I spoke with Christopher a couple of times with follow-up questions and he immediately answered the phone and was incredibly helpful. Talk about great customer service and quick responses, we were so lucky he was the technician on-call. We are exceptionally grateful for his help on a Saturday afternoon. Many many thanks from a long-time customer.

Shout out to Eric for the detail and care he took with doing my first service of my water…read morefiltration system! It's obvious that he loves his work and the company! So nice to deal with this company! if you are considering a water filtration system and want to change your service provider .. this is the company! One very satisfied customer!

I called several water treatment companies, had to wait two weeks for install and ridiculous…read morepricing, Friots pricing was less and I had my install the following day after calling, thank you!

If we could give Friots 6 starts we would! We woke up Saturday morning before an oncoming…read moresnowstorm with our water running orange. The individual who installed our water treatment system had retired years ago and on the recommendation of a neighbor we called Friots. Within minutes we received a callback and while on vacation, they walked us through steps we could do to troubleshoot and ultimately fix the problem! With some cell phone pictures and a brief FaceTime (all on Saturday morning no less!) we had our water problem fixed. The customer service, attention to detail and kindness was immensely appreciated. They went above and beyond and we cannot thank Friots enough!

I used Reliable a few years ago to replace my Jet pump with very good results. This year I was…read morehaving trouble with my well not continuing to hold it's prime. I called reliable for assistance and Tom responded within hours. He arranged for his technician to be on site the next day. The problem was fixed. His staff are the best you'll find at diagnosing and fixing any trouble you have with wells and pumping systems. They are quick to respond and very reasonable when quoting the effort. I will definitely continue to use Reliable. Thanks guys. Bill Smith

Professional, knowledgeable, efficient, timely service. I don't know much about well water system…read moreuntil we moved to this big house in Acton. Very fortunately Tom from Reliable Well helped us whenever we have questions. HIGHLY RECOMMEND

Have a large system put in by Culligan: purifier, radon bubbler, the whole works. Unfortunately,…read morethey do not service the system reliably, and obviously are either overwhelmed, incompetent, or severely understaffed. Tried several times for service; met with multi rescheduling and run-around. Would strongly recommend not using.

I have used Cassidy Culligan for servicing my Acidity and UV light on my well for about 3 years in…read moreGroton. They have always been very helpful and prompt with the service!

Years ago, I purchased a water softener treatment system from Secondwind Water Systems Inc. I chose…read morethem because they were a customer of mine and had excellent reviews. During the quoting and installation process, they were everything you hope for--consultative, educational, and professional. Since then, their ongoing service has remained top-notch--prompt, proactive, friendly, and helpful. About a year and a half ago, I started noticing a sulfur odor in my water. I called in, and my sales rep personally guided me through how to shock the well and troubleshoot the issue. He also said, "If this doesn't solve it, I'll help you upgrade the system." He followed up a few times after that to check in--no pressure, just care. Fast forward to today: I decided it was time for the upgrade. I sent an email. Within 20 minutes, the same rep was on the phone. He remembered me. Within an hour, he was at my house. He explained what was happening, walked me through the solution, provided a quote, explained next steps, and even scheduled a follow-up to ensure satisfaction. That's what earns repeat business. I won't shop around. That's what earns trust. That's what earns referrals shouted from rooftops. This is the kind of experience we should all strive to deliver--and it's a reminder that great sales aren't flashy. They're grounded in reliability, responsiveness, and relationships.

Amazing company! Have been using Secondwind for all our water and filter needs since 2010…read more Christine is awesome and goes above and beyond to help the customer. A+

I found this company on the web because I was looking for a reverse osmosis water filter for my…read morehome. I found a good model by doing research but I needed to find a distributor for it. I thought I would just buy the model I wanted and install it myself but this company offered to install and service the exact unit I wanted at an excellent price. In fact, I am paying much less than having spring water delivered and no plastic bottles. Also, they come and check on your filter and the unit every 6 months to make sure it's functioning and doesn't need a filter change. I am super impressed at how helpful and friendly they were when I called. They came and installed the unit fast and were so nice! Best part is, the water tastes so much better and no chemicals anymore! I totally recommend this company!

From the owner: Bottleless Water Systems and Office Coffee Service. Bottleless Water Systems take the place of a…read moreBottled Water Cooler and Will Save companies money.

NH Water Care replaced an old water treatment system in our house a few years ago. They were…read morereasonably priced then and the quality of work was excellent. Have had some recent issues due to a lightning strike and their customer service has been just as excellent as it was when they did the install. It's one thing to do a good job initially but the consistency and excellence in their follow up and customer service is even more impressive. Matt definitely knows his stuff and you can tell they are a company that really cares about their customers. Would highly recommend them to anyone that is looking with water treatment for their home or business. Thanks Matt and NHWC!!!

After the last service of the water filter NH Water Care installed I had a flood in my basement…read morefrom the filter overflowing. Since I wasn't sure as to the reason at that time and the overflow had stopped, I cleaned it up and moved on. Shortly after that my wife noticed the iron stains returning. I called NH Water Care to notify them of an issue. A few days later they came out to check it out. The service tech came out, reviewed the settings and advised us that either a board was bad or the prior tech reversed the flush cycle and the rinse cycle. As well as replacing some other parts that had just been put in by them. They billed us full charge. After watching the filter for 30 days, the issues no longer appeared. I requested to speak with the owner about the billing for what appeared to be an error by the original tech and/or the parts. After 2 weeks no response was received. Still no response after another call and week. I paid the bill today. I do not recommend doing business with this company. I thought I'd made the right choice buying the filter. I still do, in the product. We've had no issues with the board so you do the math.... Either way the "no response customer service speaks volumes.

I employed this company to install a water softening system. They shut the water down, completely…read moreinstalled the system and turned it on. The pressure was so great that they had set and it burst a pipe. It was a slow drip, which occurred over two days filling my ceiling full of water. We came to an agreement that I would fix it and not claim it on their insurance they did not charge me for the softening system years later when I called to have it repaired spoke to the see you next Tuesday receptionist she says there's a note on your account. I'll have to call you back and never did so. I called Southern New Hampshire, plumbing and heating as I suggest you do..

I called these folks with a leaky water softener controller last month. Mark set a next day…read moreappointment to assess my needs. Alex the technician was excellent and very knowledgeable. Alex calked the office and had his next appointment covered by a colleague to allow replacement of the defective head unit while he was on site. Alex even cleaned up some suspect plumbing with a clean and neat renovation. Two follow up appointments for fine tuning the system have been at no charge, This business absolutely delivers extraordinary customer service at a very fair price. Highly recommended!