I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

I called SFP on Friday 26 June 2026 with a non emergency to address a toilet tank that sometimes…read moredid not fill with water. Kamron came the same day and fixed the toilet tank. He had all the parts needed on the truck. He also showed me the two outdoor water shut off valves and when he left, water was flowing from the spigots. I can now water my newly planted bushes.

I called about a clogged kitchen drain last night. They were very responsive and came out this…read moremorning. However, the technician quoted me $475 for unclogging the drain, which is really excessive. Another place i called will come out for $90 for the same work. I will never call them again!

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Great communication, accurate quote, quick scheduling, on time, and cleaned up! Great experience…read morefrom start to finish. Very patient answered all questions especially from wife. Courteous and respectful to property. Able to replace water heater next day. Professional and will use again. Price very reasonable.

Courteous and helpful, with competitive, fair, and transparent pricing for quality work on my…read moretankless hot water heater. They guided me in the equipment selection and considered my needs without upselling. They were registered with my utility, allowing me to benefit from several incentives for home improvement.

Absolute lifesavers! Incredible customer service from start to finish…read more I cannot recommend FH Furr highly enough! Their customer service, positive attitude, and overall process are incredibly tight and professional. They went completely above and beyond for my family during a stressful week. Here is exactly why they earn a 5-star review: --Lightning-Fast Emergency Response: On the Friday evening leading into a holiday weekend, our HVAC went down. FH Furr dispatched a technician to our house in under two hours. The tech was fantastic and walked us through a couple of great solutions. --Proactive & Compassionate Communication: By Tuesday morning, they called to let me know the required part was in and ready for installation. During the call, I mentioned that our power had just gone out. Without hesitation, they offered to send an electrician to look at it and offered to bump up our HVAC repair time just to ensure my family was taken care of. It turned out to be a utility company issue, so we scheduled the HVAC fix for the end of the week when the power was expected to return. --Going the Extra Mile: Our power actually came back on Thursday, a day early. I called FH Furr to see if there was any flexibility to get the tech out sooner. Instead of giving me a generic script, the customer service representative went to their leadership team to make it happen for us. --Flawless Execution: The technician arrived even earlier than the adjusted time on Thursday and took care of the entire project seamlessly. From the front office to the technicians in the field, the communication was amazing and the execution was flawless. If you want a company that genuinely cares about its customers, look no further than FH Furr!

I scheduled a free in-home estimate with F.H. Furr to look at improving the temperature balance in…read moremy house. The technician needed to access the roof, and instead of properly removing a wooden board covering the roof hatch, he used a ladder to shove it aside. The board jammed between the ladder and the ceiling, and while he was yanking on it, he tore off the trim around the roof hatch and damaged the drywall. This occurred three weeks after we had done a renovation, and we've had numerous contractors on the roof without damaging our newly redone ceiling. This damage happened purely because of how the F.H. Furr tech chose to do the job. What turned a bad visit into a genuinely infuriating one is what came after. I have now called F.H. Furr **five separate times** to get this fixed. Every single time I'm told a manager will call me back. A manager has never once called, emailed, or followed up. The front-line reps say they can't help and can't connect me to a manager -- so I'm stuck in a loop with no way to reach anyone who can actually resolve it. I came in for a free estimate and instead got damage to my home and a company that won't even return a phone call. If you value your home, think hard before letting F.H. Furr onto your property.

Great experience! After dealing with our heat going out and the heartache from the contractor sent…read moreby our home warranty, Donmar came in to save the day! They quickly diagnosed and resolved the issue. He was so thorough he even stayed a little while to monitor to be certain there were no other issues. Will definitely use them again if needed!

Do not call these people. This husband and wife team are rude, and unprofessional and not even…read moresure if this guy is licensed! Go find a professional.

Incredibly disappointed…read more We made an appointment on Monday to get a toilet installed that Friday ahead of having guests stay with us that weekend. We received an email late Thursday saying they needed to cancel and couldn't reschedule until the following week. They offered no explanation and because the notice was so late we couldn't find an alternative option. They also didn't pick up the phone when we called after receiving the email. Terrible customer service.

I used Ben's Plumbing to replace the lead running from my house to the public line as part of DC's…read morelead pipe replacement program. Ben's team responded promptly to my inquiry and Ben came by my house within a day or two to inspect the property and walk me through the process. They completed the job in a few hours, returned the front yard to its original condition after inspection and the job was complete. Overall, the crew did a thorough and professional job.