I can't review this cleaning job because it didn't happen. These "professionals" forgot about my appointment for house cleaning. They never showed. I texted. They called. They forgot. I won't be using them. Neither should you. read more

Araceli (sometimes Martine, her husband) have been cleaning my house for about 6 years now. One of her references said to me she has employed her for years and that she trusted her with her children. So I hired her (her sister had worked for me before, but she left suddently to go back home). i cannot tell you how great Araceli is. My house is spotless when I come home. She even does laundry for a bit extra, if you are interested. Some people feel weird about a stranger coming in their house. But I trust her with everything completely. Here are some examples: In the 6 years she worked for me, my cat didn't get out once. she has never forgotten to lock my door, unlike my husband. About 5 years ago, she broke a old plate. She showed it to me; she was almost in tears. Nothing personal is ever out of place or even touched. Sometimes she straightens my closet or fridge if she has time. When Frankie was a puppy, he pooped on our deck a lot, ans she would clean it up even after i told her please don't bother. And if that doesn't convince you: My husband has a habit of putting money in his jeans pocket and forgetting about it. She always leaves the pile of super-clean bills on his dresser with his clean jeans. Her English was decent before, but now she's confident enough to text with you, so you can text her. sometimes she makes her husband do the talking if it's the phone. read more

5-star reviews?! Are people slobs, or are their expectations low? Aracelli had allegedly been cleaning my boyfriend's house (I say allegedly because it's never clean) for years. I even saw her allegedly performing this task. She always did the SAME thing: Strip the bed and wash the sheets, "clean" surfaces, like stoves and floors, and...that's it. Meanwhile, the same dust on the curtains just kept accumulating more, the same dust trails hung from ceilings, and the baseboards and door/window casings were covered in dust and dog hair. WTF? That is NOT a clean house! Why would a professional cleaner come into someone's house and clean what's already clean (say, a stove that's been untouched since the previous cleaning) but NEVER vacuum dust trails or wipe nasty baseboards, etc.? And do LAUNDRY? People can wash their own sheets, right? As if the unprofessional "cleaning" job wasn't bad enough, she just up and quit with no notice one day. After YEARS my honey paid her good money to come and do nothing. She never explained anything and never sent anyone else. So I went to work, wiping down baseboards, walls, cabinets, etc. I filled a washing machine full of filthy rags and didn't even finish. The cabinets changed colors because I wiped off years of the same grime that had been on them. Aracelli (and "crew"?) never touched this. I removed everything from the kitchen counters and bathroom floor and scrubbed the tiles. Guess what? They needed three scrubbings, because so much grout dirt came off! Turns out, the bathroom grout is light grey, not dark grey! I would have expected a paid professional to tackle this, but it was literally NEVER done in all those YEARS that Aracelli came every two weeks. I also discovered that both household vacuum cleaners, which she had been "using," were broken and had no suction--but she never said anything!! The house is now cleaner after my one full day of deep cleaning than it ever was in the YEARS of Aracelli's services. True lack of professionalism. read more

Two ladies came, spent as much time as needed on the house (it was pretty dirty), and did a great job at a great price! The place looks awesome. They were very attentive to most details, and although they did overlook a few minor things I was there to catch them and they were happy to go over these things again to make sure they gave us the best service they could. I would recommend them to any one and hire them back in a heartbeat. read more

I reached out to Aracely after she was recommended by a friend and I'm SO glad I did!! I moved into an apartment that probably hadn't been professionally cleaned in years. We needed a lot of work done and was able to secure Aracely quickly. She showed up promptly and brought her own equipment (mop, vacuum cleaner, rags, etc.) We did a quick walkthrough of the apartment and I let her do her thing. When I returned from work the place was incredible. I have never seen the floors as clean as they are. I'm so so happy with her work and I'm already looking forward to having her back. Also, she texts messages which is super convenient!! 100% recommend! read more

Victor and his team have been cleaning my home for over a year and I couldn't be happier. No matter how messy my house is before they come, it's always sparkling clean after they leave. They've even been as nice as to put a brand new bottle of hand soap in my bathroom when I've run out from their own supplies. I completely trust them to come into my home even when I'm not there. We moved recently and hired Victor to come help us pack and load the trucks. They were on time, courteous and nothing got broken! Victor also does odd jobs around the house for us from hanging curtain rods to Christmas lights, cause I hate to admit it my hubby is not Handy Manny! I have recommend Araceli's House Cleaning to all my friends and family and I highly recommend them to anyone looking for a cleaning service! read more

I had a very good experience with Aracely and her sister in law. I had odds and ends to clean post construction work and they helped me with various tasks. It was smooth and easy, and they were efficient! Thank you! read more

I've been very happy with Aracely for years now, so much so that when I moved into my new place, I talked my roommate into bringing her on over the people he had before. He's happy too! She's very thorough, all the way to organizing our fridge and cupboards and cleaning them out, if she has time. The few times there was something I needed special or something she missed, she's was on it, no problem. One time she even took care of our calamity (I'm talking CALAMITY) of a kitchen the day after a raucous 4th of July BBQ. The transformation was magical. Most of all, I love coming home after she's straightened my room. So nice to come home to a snug, cozy, clean bed! Oh, and her husband paints at a very reasonable price. He did a fantastic job and I recommend him to all my friends. Yay, Aracely! read more

I don't agree with Gina at all. Mr. Victor and his crew do a GREAT job cleaning your house. I have had Mr. Victor clean my house for the past 3 years and he has always left our home spotless and never let me down. They are very professional, very fast and very thorough. I encourage you to try them out!!!!! read more

Victor and his associate were extremely flexible in accommodating my schedule at late notice, and when I made a mistake with scheduling were flexible in then accommodating that. I am so sorry that I only learned about Araceli's House Cleaning after I'm already moving away from SF - this service would have been extremely helpful earlier in my time here! In addition to being flexible, they were fast, thorough, inexpensive (comparatively, they worked a long time and there were two of them!), and pleasant to deal with. read more

Victor and his team have house-cleaned for us for over a year now and they are great! Reliable, professional, and thorough, and they are always on time. Victor even changed some overhead lightbulbs that he noticed had gone out on his own initiative. Highly recommend. read more

Hi,i do not recommend this cleaning service because i hired them on july 27,2012 . they cleaned my bathroom but they left a lot of hair in my tub,they mop my wood floor with to much water and they did not dry it well and my floor sucked it in now i have to replace my floor because it got ruined i also saw that they use the same rags to clean my bathroom and my kitchen,this shows that they are not professionals with their jobs. read more

I do not agree with Gina's review either, and I also filed a complaint against it. Victor has been cleaning my house for the last 1.5 years both with his former company and his new company. I have never had anything to complain about, nor have I ever worried about leaving my keys and house in his hands when I was not around. I do not know why Gina would give a 5 star review to Theresa's house cleaning service on 6/9 only to hire another company on 7/29 and give them a bad review. Something does not sound right here. I have recommended Victor to my family and friends and continue to have him clean my house. As a matter of fact, he is here right now and I could not be happier. read more

Araceli and Victor have been cleaning our house for close to a year now. They are friendly and professional, and clean everything thoroughly. They are very sweet with our toddler too, and make a point not to make noise if she's still asleep when they arrive. I highly recommend them! read more

aracely know, she is a woman dedicated to her work, clean, responsible, punctual very good, kind makes their job well have nothing bad to say about her eyes closed recommend is the best in their work read more