Needed a quick lunch. Store is neat and clean, restroom is clean. The young men at the counter are super friendly. Food was ready quickly and is delicious. Yum! We appreciate that the sandwiches are neatly assembled without the beef and cheddar all sliding off the side of the bun. Sometimes it's the small details. We were loud and proud bellringers and so was the couple ahead of us! read more

Arby's - Beef and cheddar and curly fries - Fast Food Near Me - Harrisburg, Pennsylvania

Have never had and issues at this location . Food is like any other Arby's , made to order and always fresh . Taste like every Arby's I have been to in the last 25 years . read more

I have never had a wrong order at Arby's! The drive thru looks cool, and the food is always good! ALL of the Arby's taste the same, which is good! The Ambiance is a cute little place! The only reason why I rated Arby's three stars is because I would rather NOT eat fast-food. read more

You get 4 stars for this location. The food and service are consistently efficient and high quality. The restaurant, restrooms, and parking lot are well maintained. It's in a convenient location up a hill from a Turkey Hill. Military and first responder discounts are available per request. The drive-thru window is easily accessible with helpful employees at the window. Here's where you lost a star that is worth noting for improvements. I frequently use the drive-thru, especially when I'm not feeling so steady on my feet (I am a veteran with a few challenges). Feeling physically able, I visited Arby's to pick up my carryout order. A female employee stood at the counter. She avoided eye contact. I didn't know if I needed to show my phone or identification to show I was the legitimate recipient of the order in a bag at the counter on a carryout shelf. A customer was placing her order at the counter and she was very pleasant. Meanwhile, the employee walked away from the counter, keeping her back turned. I waited and she didn't return to the counter. I took my carryout bag then went over to the sauce dispensers. I looked around for Arby's sauce packets and found none. I returned to the encounter to inquire. The employee still didn't notice or acknowledge me. The friendly customer tried to get the employee's attention, and so did I with a few hello's, heys, and excuse me's. I finally got her attention and asked if she was ignoring me or if she couldn't hear me. She stood there, perhaps shocked. I felt that I had to speak up. A male manager on duty at the counter looked up at me and pointed to his own ear, indicating a hearing impairment. I acknowledged him and pointed out that either way, the employee had not bothered to look at or say anything when I got my order or when I returned to the counter after failing to find sauce packets on my own. No "thank you." No "can I help you." No "we appreciate your business." No smile. Shame, too, on the other employees for not getting their co-worker's attention about a customer needing assistance. Customer service is important to me and surely to many others visiting Arby's. I do not like to provide feedback without recommendations. If you are sensory impaired, do not hide it. For example, if you can't hear, let customers know in a friendly way. Maybe wear a nice lapel pin or just let customers know along with a friendly greeting. Or it may just be a matter of awareness. I had a number of hearing-impaired co-workers at a large FedEx Ground hub, and communications was eased through awareness and mutual understanding. Even during drills/evacuations, the team of employees worked together to communicate and ensure everyone was included/aware. Also, a friendly welcome goes a long way toward opening communications channels between customers and employees. I love this location, and thank the team for paying attention to customer needs. You can be five star with some improvements. read more

Worst Arby's in Harrisburg, fries were cold. I would not feed my sandwich to my dog! I will never come to an Arby's again!

I have to travel very far for Arby's delicious meats, and this was an absolute powerhouse location. Great service. Flawless Arby's ambiance.

This is one of the only Arby's locations in our area, and we are never disappointed. We have had many a "date" in here when they had inside dining, but I believe it is still drive thru only. They are usually busy but we don't tend to have issues. I like to customize my order like a picky "karen" much to my husbands chagrin, but being you pay a little more $$ than like a McDonalds, I don't think I am unreasonable. I like the double roast beef with the swiss cheese and the fresh chopped jalepeno, basically it is the slider version but bigger and beefier. I tell you these tips so you can try them yourself! And get the Gyro with beef, extra Tzaiki sauce and I get no seasonings on mine, because I don't like the strong oregeno and sometimes the sharp herbs lodge in the teeth and gums. The bronco berry sauce with the cheese jalepeno poppers is also a must try! read more

Regular fast foods and a few different choices. Meat Craft Sandwich is what I had and really enjoyed. People are always friendly. It's clean and they are fast. read more

My sandwich had visibly rotten lettuce on it. What more do I have to say.. The curly fries were cold as well. read more

Arby's - Roast Turkey & Swiss Sandwich - Fast Food Near Me - Harrisburg, Pennsylvania

If I could give this 0 stars I would. Staff is absolutely pathetic. Only person in line and ordered a beef n cheddar and took 10 mins. Staff was too busy dicking around and not working. Coughing with their mouth wide open, no hats or hair nets, by the time I got my sandwich it was cold. Terrible read more

I am an Arby's fan but how hard is it to enter two number 16 half pound large, one with curly and one with potato cakes. Plus a cup of cheese. I get do you want sweet potato fries? No I want potato cakes. So I repeat the order. I read the receipt the receipt and everything looks ok except the price, seems high but I said to myself that maybe it is higher on this side of town. Make along story short when he get home we got regular beef and cheddars and I got a medium potato cakes. They got me for about six bucks extra. A truly incompetent idiot at the register. I am upset tonight. read more

Went here to eat an My sandwich was raw inside literally raw like who does not take the temperature at a restaurant of an actual piece of meat absolutely terrible and horrific experience will never and I mean never be back place is filthy staff was just standing around I informed them about my food and the staff member replied that the guy in the back was about to get off like what does that even mean read more

Ordered Turkey gyro - lettuce and sauce only. Receipt says Turkey gyro - no tomato. no onion. no seasoning. (WHICH WAS CORRECT) HOWEVER - received Turkey gyro - no sauce, seasoning, onions, and lettuce. ‍‍ Cook needs better training. Called to speak with the manager (same day) and manager answer the phone - began to explain what happened and magically the phone disconnected. Thought it was a mistake, UNTIL I kept calling all night with no answer. Turned the ringer off. Worst experience - won't be returning when you can't trust a cook to make your food right and a manager who disregards customer concerns. read more

Holy cow! When did Arby's expand its menu?! I was pleasantly surprised at the options, and even had a small salad to go with my pizza slider and jalapeño bites. I wanted to order so much more, but had to restrain. That's pretty much where the good times ended. The staff was "meh" and couldn't have cared less about us. (Honestly, that's pretty much what I expect from fast food service at this point.) the place was clean, but we still had to wipe our own table because no one had been through in a while. (And patrons can't seem to clean up after themselves - what's up with that?) The food was mediocre at best, although the salad was good. (A bowl of lettuce with ranch dressing - hard to screw up.) Instead of jalapeño bites, they gave me hash browns (?!) and couldn't replace them or refund my money fast enough to make either worthwhile. (We were in a rush, hence the fast food.) Exciting new menu, but a clear reminder why we don't go there unless options are few... read more

This Arby's is great! The staff is always super friendly and then never skimp on your good. Today there was a load of kids from a bus getting food. You would think that would make my sandwich bad because they were in a rush to feed all the kids. Nope! My sandwich was great as normal. Also like to add the the gyros are amazing! Please keep them. The meat craft sandwiches are good aswell. read more

Went here today (passing through Harrisburg). Staff was super friendly! The food was good too, typical Arby's. The place was definitely clean. read more

Have gotten sick from this restaurant twice now. Will never go back. It must be unsanitary because I can eat at other Arby's no problem.

beef and cheddar, mozzarella sticks and crinkle fries were served hot. orange shake cold. drive through guy was polite and thorough. only complaint, no marinara in the bag for the mozzarella sticks.... no napkins either... no napkins is just lazy... read more

This place is the worst. I am an Arby's fan. But this was the second mistake by visiting this One establishment. I can't even call it a restaurant. So I know that you don't put your Super on the menu but can be ordered. And I will be a t fault for using the drive in window. I received a sandwich I never even could eat because of the extra sauce and extra cheese. Did I get someone else's maybe by pitch my 6.89 out the window and the sandwich in the trash. Lesson learned. read more

This is on OK Arby's, sometimes it's been good, other times a little off. I do think that the management tries. The place always seems clean and the staff is friendly. Can't rate it higher because the food is hit or miss. read more

Hit or miss. My mom and I went there for Lunch before a movie. Both of our roast beef sandwiches were cold but we didn't want to say anything because we would have been late for the movie. Love Arby's but this sucked. read more

Great customer service. We were there in the middle of the afternoon on a Saturday and still got great customer service from the manager himself. They were promoting their new peppermint milkshakes and offered us a very generous sample. Nice. Happy Holidays Hardees! read more