I had the best time at this location this afternoon I don't think I've ever felt more fulfilled in my service there. I actually got up and rang the bell. I was so overjoyed with how well they treated me and . Adam, Adam is literally the best worker there at the Arby's like no one compares to him. He served us like so politely. I don't think that anyone could've served us because all the other workers were afraid of me and my he came and he stepped up to the plate and he served us and I don't think I've ever been more grateful. The meal was like so amazing and it was warm and the mozzarella sticks were top-tier the marinara sauce was amazing I dont thinknive gotten this good of service at any other fast food restaurant 10 out of 10 and I would come again every single time I actually did come in my pants. read more

Always friendly service And the double meat sandwich is remarkably delicious! Juicy, succulent slivers of meat piled high on a warm Bun--and the curly fries have a great flavor with their special Seasoning! Wonderful value priced meal --very filling and enjoyable when you are craving Meat! read more

We hardly ever go to Arby's, but the commercials got us here to try the burger, it wasn't the best I've ever had, but it was a 5 out of 10, only because I forgot to ask for the sauce on the side, and it was slightly undercooked, the place was super clean and the staff was very friendly, the fries were perfect read more

Arby's - Cheeseburger and fries - Sandwiches Near Me - Helotes, Texas

All right Arby's, you've finally impressed me. I've been to more than a few substandard locations, but this one's a gem. Consistently clean, reasonably fast and friendly, with perfectly fresh fries...yeah, you have my wallet at attention. Excellent location with plenty of parking, food has consistently been fresh and hot. Of particular note are the specials like the brisket-roast beef sandwich and the French Dip. Basic, no-nonsense food but well done. This place scores a 5 out of 5 on the 'CTJ Scale', as noted below. 5 out of 5 stars: Come-to-Jesus good. Would be OK passing away after finishing a plate here. 4 out of 5 stars: Come-to-Mary good. Would be OK having a nosh here with Mother Mary. 3 out of 5 stars: Come-to-Joseph good. Would be OK having a beer here with Jesus' Dad. 2 out of 5 stars: Come-to-the-Apostles good. Meh. Wouldn't have my last supper here. 1 out of 5 stars: Come-to-Nobody good. I wouldn't have my penultimate supper here, either. read more

Arby's - Clean counter area. - Sandwiches Near Me - Helotes, Texas

See all

Ugh, this Arby's location is so disappointing compared to others with food & customer service. They never have burgers. The curly fries are cold, lots of little crumbs. The cheddar beef sandwich dry. Their mozzarella sticks are gross to include the marinara sauce. Plus they were super hard! I have to travel outside from where I live to get a good Arby's sandwich...smh read more

Arby's - Sandwiches Near Me - Helotes, Texas

See all

Haven't been to this Arby's in a while. Meeting some friends in the area and thought to grab a quick bite here beforehand. I had seen the sign for the Orange cream shake outside and was curious on how it was. Also saw the $5 meal deal when I got inside. I had asked the guy behind the cashier if I could get the $5 roast beef meal deal but upgrade the drink to the orange cream milkshake with extra charge. The guy said that I couldn't do that and had to get the regular meal which left me confused. He gave me the regular roast beef meal and substituted the drink for the shake which came out to be a little over $7. I think it was the same as what I asked for originally. Anyway, I ate most of it and enjoyed the milkshake which was like an orange creamsicle. I would usually get the Jamocha shake and glad I tried the orange cream one instead. read more

See all

We didn't realize they were almost closed when we walked in. They were very friendly and took our order, served us fresh hot food and politely let us know when we picked up our food from the counter that they were closing soon but that we were ok to finish our food. A little bit of kindness and good customer service goes a long way! Thanks guys. Restaurant was clean, it just smelled like an old mop head but nothing awful. At least they mopped!! read more

Clean, fast, always good, plenty of menu choices, friendly staff, good management, never had a bad experience. Subtract a star because they have closed the dining room. It's 2022 and it's now been closed for 2 years; wondering if it will ever reopen. I realize a vast majority of people use drive thru or pick up, but for fast food it needs to be fresh. I don't want fries when I get home 15 minutes after they were cooked. read more

I have eaten at Arby's many times, and have always love the food. Yesterday, since my husband had to go into town (25 miles one way), we decided Arby's was a good dinner option. I'm gluten free (wheat makes me hurt), so we asked for a Grand Turkey Club (great sandwich) without a bun. We said two times and the drive thru person said she got it. Well, when we got home, my Grand Turkey Club was actually two small sandwiches - one had bacon on it, with mayo, lettuce and tomato and a BUN, and the other was mayo, tomato, lettuce and turkey, on A BUN. Couldn't eat them. We called the store, spoke to Jordan, who said come on back and we'll "make it right." Because we live so far out, we said we would come back today (Friday). The store manager, Noah, was the most rude little runt we've ever met. It's their policy, the said, to replace what was wrong. Never mind that I didn't have dinner last night, and tonight, with the correction, I would have dinner, but my husband would not. Normally when you screw up, especially when you screw up as badly as this store did, you replace the whole meal. Nope, this Arby's did NOT MAKE IT RIGHT. read more

Value of meal deal is impressive. Service is immediate. Friendly personal attention. Quality food. Clean everywhere. Not crowded. No wait. Condiments available. Senior discount. Manager made rounds to check on all tables 2x. 100 on last inspection. read more

#HANDSDOWNBESTARBYSEXPERIENCEVER My wife has never ate at Arby's so I told her she should try it. She definitely loves it but wat made the experience better was JOSH (not sure if there's more than one). He started cracking jokes and making everybody laugh as he walked around handing out mints. Thanks josh for making us laugh you definitely deserve a raise, but you definitely need to find new material cuz I will be back. read more

BOYCOTT Arby's. 1604 & Bander, SATX The pandemic is over and this place still has its doors closed? Drive through only. I want my food hot and fresh. Not soggy! And do t ask me to call or write to you. It just makes you look stupid. Open the dining area. Otherwise, BOYCOTT Arby's. read more

Helotes Location Manager on Duty: Mike Clean Courteous and caring Fast Accurate Hot and Fresh Delicious and well Prepared Well Managed Location I would recommend this Arby's to everyone. Thanks Arby's read more

Arby's milkshakes are so good that I'd prolly drink one out the bottom of week old Chinese To-go boxes. When I tell you these Ghirardelli shakes are amazing I'm not overselling it. Two things though: 1) don't order if you're shy about calories 2) I like my shakes how I like my ladies...Thicc read more

Food is a bit above McDonalds's but the service isn't a lot higher. I was first told they didn't have any side salads, but then later a manager came out to my table and told me they did. Then when I went to order again, the cashier was confused. This was a couple of months ago, so maybe it was just a bad day. All the other stuff seems ok though and comes out quick. Everyone I work with has been happy with the quality and freshness of the food. Not very much space if you have more than four people though. read more

Went to the front & ordered. Anthony was very friendly & helpful. Grabbed my order in about 5 mins. Will be back soon. Keep up the good work! read more

Arby's - Great place! Great food! Good staff! - Sandwiches Near Me - Helotes, Texas

See all

Ordered a beef n cheddar sandwich.... that ended up having no cheddar on it like cmon... how can you mess that up

I never leave reviews for fast food but I had the best service I have ever gotten at a fast food place here!! I am so very impressed,fast service, super friendly, brought my food out to me and checked on me mid meal. Even remembered my name and gave me a mint before I left! Food was great too! read more

The great thing about arbys is that it isn't over franchised. So when you get to eat it you are very satisfied. I love the commercials which helped me pick my melt. They have a promotion where you get 5 melts for $8 and that is a great deal. I love curly fries so having those makes the meal that much h better. They are not super busy which makes for short wait times and even longer lunch hours. :) read more

The restaurant was clean and what you would expect from a fast food restaurant,but the wait was ridiculously long. We ordered 2 sanwches and an order of curly fries. It took over 20 to get our "fast food". We had the Chicken,bacon,and swiss sandwich which was good. What you would expect at a fast food restaurant. We also tried the Cuban sandwich. It was not at all even close. Had fake tasting flavor, plain, not good very little meat and overkill on mustard. Nowhere near a "real" Cuban sandwich. Most disappointing especially after waiting so long and paying nearly $16. Definitely not worth it. read more

Customer service was excellent. Cashier was so nice , i had $100 bill and forgot that they dont except anything higher then $50 so cashier exchanged money for me from his own wallet. Kids and i loved the food. I think This is one of my favorite fast food place and trust me i dont like fast food at all! read more

Ordered a Reuben sandwich and got home to find out they didn't put the sauerkraut on it! It's usually good, but this time it wasn't really a Reuben without the sauerkraut. I tried calling multiple times but only got a busy signal. read more

The staff was nice. I just went in to use the bathroom. And it was disgusting. I'm sure the food is great but just come one guys. Cleans the toilets please for goodness sake. read more

This Arby's always seems clean and friendly. I like the food as far as fast food goes. read more

Arby's - Sandwiches Near Me - Helotes, Texas

Simply one of the best Arby's around always a friendly staff and the food is always fresh and prepared quickly. Nice work all around. read more

Arby's - Plenty of seating - Sandwiches Near Me - Helotes, Texas

I've visited this location several times, usually for lunch or dinner, and every time the staff is cordial, orders are prepared correctly and the wait time between ordering and getting food is minimal. Favorite items include the Triple Thick Brown Sugar Bacon BLT and Triple Thick Brown Sugar Bacon Turkey -- thank you Arby's for realizing that bacon obsession is a real thing and not giving us the flimsy grocery store microwave bacon a lot of restaurants do. The Apple Cinnamon Crisp is equally amazing (pro tip: ask for it al a mode, and you will surely end up in a food coma!). My only request is to make the Triple Thick Brown Sugar Bacon entrees year-round instead of seasonal. read more

Absolutely the worst drive thru service. Asked for a medium drink, was told they only sold small or large drinks-menu clearly said "drinks: small, medium large". I asked for a lemonade - guy had to ask others if they had lemonade. Told yes then no then maybe. Ask for unsweetened tea. Again had to ask if they had this kind of tea. I ordered small lemonade and large tea. Guy repeated we don't have medium and I repeated that way I ordered a small! He replied no you didn't! Ask for manager - he said he was the manager. Sad that the person in charge was the jerk. Will not go back. read more

This is by far one of the best arbys. I have been to a lot as my husband luvs meat! They have a great staff and even better food. Its very very clean. Will be our go to for a hot sandwich. read more

This location is the cleanest, nicest Arby's I've ever been in. The lady at the front counter was probably the friendliest fast food worker in Texas, she asked our kids what they wanted to drink instead of just ignoring them, love when that happens! Good food too! read more

After watching several Arby's commercials about their short rib sandwich and brisket sandwich, I decided to try one of these sandwiches. On the commercial these sandwiches are filled with meat, so I decided to take a chance on the short rib sandwich. It was very pricey. Almost the price of a steak dinner. The sandwich came with one onion ring and a very small portion of some type of meat. It didn't look or taste like short ribs. It was the worst tasting sandwich I've ever had. Don't fall for their false advertising. I have not been to Arby's in years. I promise to never eat there again. read more

Just left this Arby's location and ordered a chicken club. They told me they were waiting on chicken and to pull up and it would be a few minutes. Not even a minute goes by and a guy brings my food..I drive all the way home and when i open my sandwich I see they just put roast beef on my sandwich instead of the chicken smh. read more