Over 40 minute for two subs. Absolutely no excuse for it to take that long. Put my order in online. 15 minutes to drive there. Still had to wait 25 minutes for my subs. I will definitely not be coming back here during my lunch break again. Maybe on the weekend if I have 40 minutes to burn. AND somehow, the hero sub had roast beef on one half only and turkey only on the other half? Ham on both sides. Make it make sense! read more

This place reminds me of the old lady on the Arby's commercial asking "Where's the Beef". That's how I feel about this steak and cheese sub. Absolutely the worst I've had here (and I've been here before) so you get a fork full of meat and bread slopped with sauce along with peppers and onions. Definitely been shortcut on the protein and this is not the first time here this has occurred but for sure the worst. If it's a practice they do at this store for profit taking, then it sure leaves a bad reflection on Corporate and the brand name. read more

Firehouse Subs - Steak and cheese sub - Sandwiches Near Me - San Antonio, Texas

Service was horrible stood waiting for like 5 minutes before they took my order..To busy talking and getting behind on orders. Placed an online order @1pm 20 mins in and they're still "working" on it. Last time coming to this location. That's what happens when you give a restaurant a second chance. Shame on me read more

Just Terrible waited 30+ minutes for a mobile order and it wasn't busy I ask them when will my order will be ready after waiting 30 minutes and they just started on it unbelievable read more

absolutely disappointed with this location. friends and I went, waited over 30 minutes for our sandwiches. when asked about our order all we got as a response was 'there's a lot of orders.' people who ordered after us ordered and got their food before us, with larger orders. the place was dirty and not cleaned well at all. read more

I'm a Jersey mikes girl, I've been loyal to them for years but my husband finally convinced me to try firehouse and I'm so glad he did. All of our sandwiches were hot, soft bread, gooey cheese. The meats were definitely at a higher quality than what you would get cheap at the grocery store. Only complaint: I do not like their roast beef, especially compared to Jersey mikes, but that doesn't even really matter because everything else was delicious. That honey ham on the hero... bless. It MADE the sandwich and whatever you get, always add the caramelized onions. I could eat a bucket of those myself. read more

Firehouse Subs - Turkey Bacon Ranch - Sandwiches Near Me - San Antonio, Texas

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Yes! Yes! And Yes! I love love love this location. Excellent, friendly service. Amazing food with beautiful veggies. The bread at Firehouse is addicting. The decor is cool and they have cute little fire hats for the kiddos. How sweet is that?! After leaving the gym I come here often and I've never had an issue. Restrooms are kept super clean as well as the dining area. read more

I had a club on the sub at Fire House sub. It is always hot and fresh. I highly recommended. If you are tire of Subway, this is a very good alternative. read more

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I love Firehouse Subs. However, I had a very unpleasant experience at this location. I went in to redeem my birthday sub and the supposed GM, Gabriel asked me for my ID to see my birthday as he said my phone number wasn't working to look up my rewards. Even though I had the email. I explained to him that I didn't have my ID as it was in my car but I had a photo of it on my phone . He then stated that he needs the physical ID. Who lies about a birthday sub? Very embarrassing in front of the other customers. Then he asked me to get off the counter. Rude! Then when he was done making my sandwich he tossed it on the counter. Extremely unprofessional. I felt very uncomfortable and discriminated against, on my birthday no less. I definitely Will NOT be returning. read more

The employees were helpful, and seemed happy to work with each other. One gave me with a menu. Another wrapped my sandwich when my taxi driver called to say he was nearby. The third helped me out to the car with my food since I had a cane in one hand, and a leash in the other. The place looked clean, but doggy found any nearby, tiny crumbs as I got situated. Dogs are good for that, though. Napkin dispensers at the tables needed refilling. It smelled lovely in there, like baking bread. ESPN was on the tv. A child in a firemans hat always adds to the ambience. The engineer sandwich comes with Swiss cheese, turkey, mushrooms, tomato, white onion, and lettuce. I ordered it on wheat bread, which was decent enough. It's dressed with mayonnaise, and mustard. There was far too much of the former, and I only tasted the latter on the very end of one side of the grinder. The turkey was quite delicious. The veggies were very fresh. I just think mayo should be a layer of condiment glue that holds a sandwich together, if used at all, not a featured member of the handheld meal. I tasted more mayo than Swiss. Down two stars for the sammich. Up one for the beyond expectations customer service. read more

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I love firehouse subs,I went to this location today.At the counter I asked to redeem a free large sandwich with my points, none of the workers knew what i was talking about, almost like it was their first day on the job.I gave them time and all the did was mess up the order even more, they tried to help but it didn't work my meal was more expensive then if I ordered online. This location also did not speak fluent English and it was hard to understand because they didn't speak it. On top of all of this when we started to eat each sandwich had at least 1 or more white hairs in it. read more

Clean restaurant, convenient location and basic customer service. Took 10 minutes to make my Philly sub with two customers ahead of me. I was very disappointed with the amount of meat on my Philly cheesesteak, there was half a handful of meat on my medium size sub. I'm still hungry.... read more

Firehouse Subs - Firehouse Steak & Cheese - Sandwiches Near Me - San Antonio, Texas

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Literally would give this place no stars if I could, I'm not exactly sure how you can put together a to go order and NOT see a roach on the food you're packing. If it was seen and still packed then that's absolutely disgusting, I'm not even sure how this place has a 100 from their health inspection if this is how food is being prepared and sent out. The roach probably didn't only touch the pickle it was on, probably a few others but only stuck on the one I was sent with. Absolutely gross. read more

Firehouse Subs - a hot dog with a pickle - Sandwiches Near Me - San Antonio, Texas

Nasty.. roach comes running out from the wall as my friends and I were eating.. Told I guess the owner names Ty and said what business doesn't have bugs!! read more

This is probably my favorite of the Firehouse locations. It is always well stocked, clean, and very fast. Many times I go to other locations I'm disappointed by things not being clean or the sauces filled. You can't go wrong with any of the sandwiches. Probably my favorite sub place out of all the chain ones. read more

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Great attend able service. The sub was pretty great too. I tried the meatball subs although the bread was lacking flavor the meatballs tasted better than what subway offers. They usually have promotions at the front door as well like free gym memberships at la fitness for 15 days or other promotions. Also a bunch of sauces to try at the salsa bar. Overall I think I would go back again n eat another meatball sub after the gym. La fitness is next to this location. read more

Firehouse Subs - Meatball sub! - Sandwiches Near Me - San Antonio, Texas

Been a "hot" minute (ha, get it?) Since I've been to FHS but I wanted to try the Smokin' Triple Stack and it was DEELISH!! Looked a little messy when I opened the box but that wasn't an issue for very long, just had to re-stack it myself. Will definitely be going back again soon since it's only available for a limited time. Xtra pts for using recyclable boxes! read more

Daaaaaaammnn Daniel ! ! Thank you for the (2) 2.00 off coupons you came by our table with for no apparent reason. Brandon was so friendly and polite when taking our order - he made sure to ask if we wanted everything on our sandwiches or if we wanted to make any changes, i always forget so that was very helpful. Our food came quickly and was correct - Brandon brought it to our table and was once again, very friendly. They had ESPN on too, so that's a definite win. The spotted table tops are too cute - especially being a dog lover. I will be coming back to this location. :) read more

Firehouse Subs - ESPN on. Yaaasss ! ! - Sandwiches Near Me - San Antonio, Texas

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Delicious!!! My boyfriend and I went here for lunch today for the first time and we were very pleased with our experience. The restaurant is clean and well organized. My boyfriend liked the variety of hot sauce offerings in particular. The staff were very helpful and our food was prepared quickly. I ordered the 8 inch Italian sub and my boyfriend ordered the 12 inch steak and cheese sub. We both enjoyed our food! My sandwich had a lot of flavor and I definitely like it more than Jimmy Johns and Subway. The portion size was very generous! I could only eat half my sandwich and had to take the rest to-go. This may be my new favorite sandwich place!! Our bill was $15 for the two of us which I think is a great deal for the amount of food you get. Try this place if you're looking for an affordable quick bite. read more

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I remember trying these subs for the first time and being blown away. I stopped by recently to grab a sandwich for dinner and it wasn't the greatest. I asked for no mustard and they still put mustard. My sandwich tasted like something was off....I've gotten the same sandwich before and it had tasted amazing. My bf got a salad which didn't look appetizing at all, the lettuce was browned and just looked old. I'll be trying a different location next time. read more

Firehouse Subs - Sandwiches Near Me - San Antonio, Texas

I haven't been to this location before but I'm glad I stopped by! It's so nice, clean and the service is great! If you're in the area and are looking for a good sub, I definitely recommend this place and location! :) read more

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Very fast and friendly service, affordable and yummy food. Moderately busy on a Saturday for a late lunch but our food was out quick and was very yummy. I am currently obsessed with their turkey bacon ranch. While a simple sandwich, I crave it often! Easy to get to location, and was very clean. read more

We frequent this location, and have never had an issue, but tonight, our Rapid Rescue order was missing the pickles, kids meal was missing the Rice Krispie treat, and our quick stop in to grab dinner turned into a ten minute ordeal. The sandwiches weren't even steamed all the way. You guys can do better! read more

Terrible service, showed up and wanted to order for 15minutes without a word being said to me with 3 guys behind the counter making sandwiches. No idea who the sandwiches were for either because the store was packed with people who have been waiting 20-30minutes for their food. Go to a different location. read more

Between the customer and the cashier fighting And for $7 for a 3 inch sub I won't be back

Went back to Firehouse Subs for the first time in years. Don't know why it took me so long to get back. I had the Italian (fully loaded) and it was great! With warm meats, melted cheese and tasty condiments it made the perfect "stop in and order" meal after work. Go . . . and you will enjoy. read more

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I was attended by a employee by the name of Jonathan, he's a great guy! Gave me the glizziest sub

First time and really wanted to try this place and get there 30 minutes before they close and the door is locked and no sign that says closing early for holiday, not a good first impression read more

10pm closing on the door get here at 9:30, the door is locked nobody inside with nobody answering the phone, and nothing says they close early on veterans day way to go. read more

Tried Firehouse Subs for the first time and I was really impressed! Clean, nicely decorated dining room and service line with the firehouse feel complete with Dalmatian spotted table tops. I ordered the Hero (basically a club) - the meats were delicious and the sandwich was served warm and not pressed. I think what really stuck out was the deli mustard and mayo, while the lettuce and tomatoes were fresh and crisp. The 8" combo was just under $10 and the drink cup was just as big as Whataburger's. The staff was very friendly, and even though they messed up my order the first time, they brought a brand new sub within minutes. The Apple Pay option gets them a lot of points too. I'd really like to go back and try their meatball because that's usually my standard-bearing sub. Jersey Mike's better watch out! read more

I'm never going back to Subway again! First time I've eaten at Firehouse and I'm definitely coming back. Kim, the young lady who took my orders, she was very friendly and has great customer service. The gentleman who made my sandwiches did a superb job! Everything was great about this place. I'm pleased with my sandwiches and the place is clean. I can't wait for my next visit! read more

bought three subs just to try them out. every one of them was delicious. A+... they also have all kinds of hot sauces if your into that. like a pretty good collection of bout 20 diffrent types. I will be back for sure. really good subs read more

I love sub sandwiches and these guys make great ones, I love the cool coke machine that allows you to make new flavors and try out new things. Cool place and delicious! read more

Got the meatball sub it was very good. Service quick the place was clean. The first time I came I got the large tea but the cup doesn't fit under the tea carafes so it is hard to fill up the cup. Same situation with the second and third visit. I figured management would get somekind of risers or something so their large cups would fit. Otherwise I would have given 4 stars. read more

Was really wanting to try Firehouse Subs, bc I admire and respect our Firemen/women. Will have to try another one besides this one. We ordered the sweet and spicy meatball subs with chips / tea. We were wanting to make an order to go for 4 more subs. But there was this guy that worked there, Chris, that was a real jerk, not only to customers, but to the staff. Ruined our experience. Will try another Firehouse. read more

I liked this place until the day they posted a 30.06 sign, never again will I come here or to any other firehouse.

Subs are tasty. The bread was nice and soft offer white and wheat only. I had the hook and ladder, which is the signature sub. It has turkey and ham Restaurant was clean and the staff friendly. read more

Great choices of subs, very professional, most importantly taste very good. I personally love the firehouse steak and cheese with extra sauce. read more

first time here with such GREAT service. the sandwich i got had one thing wrong with it, they fixed it, no problem, and also gave me a free sub car for my next visit! super happy. thank you! read more