I love Arby's classic roast beef sandwich with Arby's sauce, potato cakes. I love Jamocha shake too but they didn't have a shake machine. Ordered online and the app allowed a shake order when the store didn't have a shake machine. Ordered potato cakes with a BOGO offer and ended up paying for both. Asked for Arby's sauce and got none. I made a mistake on the order but there was no way to fix it. I'm glad they were able to refund the shake order. But the order came with no napkins, no sauces. I would not discourage people from coming but be sure to double check your order before you drive off. Food is good if you get it! read more

We ordered the Double Roast Beef because the menu clearly says it's "two times the amount of signature roast beef." What we got wasn't double the meat it was just stacked cut to be double maybe triple the actual cut . Instead of a better sandwich, it made the roast beef tough and harder to chew. For $9.89, I was honestly shocked. I don't mind paying for quality, but when something is advertised as double the meat, I expect more meat throughout the sandwich, not roast beef which when cut correctly is tender to be thick cut. The flavor was still good, but the value definitely didn't match the promise this time. I am all for door dash but I am starting to feel like when door dash or uber is involved the customer service is bad . And when you stick so much sauce on a bun to the point it makes the sandwich wet you missed the mark completely. read more

I know it's a chain but my food today was very good. Counter service was spectacular. The woman handling the order taking was friendly and professional. As people left she'd say thanks for coming in. Just like a small business owner would do. Nothing wrong with that. My double roast beef and potato cakes were both fresh and tasted great. They have many more options in recent years and many are tasty. The tables and floors were clean as they should be. Someone here cares and it shows. I'll see you again! read more

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The manager chewed out an employee at the drive through window, during an order from a customer. Very unprofessional. It's no wonder the service sucks here because the employees are treated like shit. If you plan to work here or currently work here, I'm so sorry . read more

Love Arby's but this location sucks! Really awful service and food is mid at best. Ordered Uber, who wayyyy over charged me, Arby's forgot half our food order and didn't get the sandwich's we did order correct. When I called to inquire about the order at Arby's the lady who answered told me they can't help me, even though they messed up the order?!? I even said I'd drive down to get it right and she didn't care, I'd have to pay again," go through uber " can't help you! What does it take to make good on a wrong done by your staff, everything cost sooo much money why not just be a nice person, and give me wait I paid for? ! ..also uber only gave us a 5$ credit for over $20 worth of food missing and everything else wrong we paid extra for.. delivery is a great convenience which a single mom like me really appreciates. But this is just rude and ugly behavior don't order here they do not give a F* if your money is wasted read more

Arby's - This is $52 dollars worth of food! Booo I'm booing Arby's - Fast Food Near Me - Reno, Nevada

Arby's gets too much hate. it's not some incredible restaurant but what's will all the harsh words. It's a cheap burger, stop expecting a Michelin star experience. read more

Food was good but the service is terrible. Restaurant was filthy no lids for the drinks.

I hadn't been to this Arby's in many years, or any Arby's for that matter, so I decided to stop by for lunch while I was out and about. The cashier was very friendly and patient as I looked over the menu and placed my order! I ordered the Chicken Sandwich and I was very disappointed before I even took a bite. There was barely any lettuce, the cheese wasn't even put on well, not to mention that I had to spend more to get cheese, and it just looked terrible. And, to compliment its looks, it didn't taste very good either. The curly fries were fine, very average, but not really bad either. Than finally the Mac and cheese bites. They were bad, really bad. The Mac and cheese tasted undercooked while the surrounding breading tasted burnt. Talk about a terrible combination! Not only that but you only get 4 of them, what a rip off! Overall this was a very poor experience with bad food all around! It's very disappointing to taste such bad food from such a big brand. Hard pass here and I'll probably never eat at an Arby's ever again. read more

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You guys! I am a long time lover of Arby's but have noticed over the years that the quality appears to have been going downhill. Admittedly, I doordash a lot and chalked it up as one of those restaurants best enjoyed in their dining room, so we decided to do just that tonight for dinner. We spent $49, because we love the sides. -Potato pancakes were delicious -Jalapeño poppers pretty good - Mozzarella sticks of everything was surprised how much better these were than they have been in the past - 2 Large brisket sandwich meals with curly fries - The curly fries were decent, nothing to write home about The saddest part of the whole meal was the COLD "brisket" abominations we received, they don't even get the merit of being referred to as a sandwich. We were nice about it, let them know they were cold and Im not sure what they did different to try to satisfy us but the abominations were brought back out, still cold. Other than the temperature, which is already unforgivable, here's what else was wrong with it: - cheese wasn't melted -cold grease destroyed the bun -the texture of the "brisket" was that of greasy, floppy, bacon, coated in a jelly fat substance. COMPLETELY INEDIBLE. I wouldn't even feed this to a dog starving on the street. It was that foul. The meat was also different colors and just tasted gross. Photos included for your reference. Ambiance was great though, service and quality in food lacking. Won't be back. R.I.P. Arby's. read more

Arby's - Fast Food Near Me - Reno, Nevada

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Very typical fast food. Never a long wait, foods always fast food quality nothing more nothing else. Quick meal before or after shopping! Recently went and got the Buffalo chicken wrap. It was pretty good, vegetables were fresh. My husband got a tender combo. Chicken was very.... Bread. Not sure if there is much chicken in there. Mostly just deep fried breadcrumbs or whatever they use. Asked for ranch, got bbq instead. Overall it's exactly what you expect! read more

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I have not been to an Arbys in 25 years. I went through the drive thru. The cashier, her name was Jay is AWESOME!!!! She was Charming. Professional. Welcoming. Amazing. I am the Queen of Customer Service. She is the Epitome of Who You Want, Need to Represent Your Business. The Sandwich was bigger than years past. Super Delicious. Ice cold Delicious Sprite. My crinkle fries were chewy, not crispy or this would be 5 Stars hands down. Thanks again Jay. Because of You I am Bringing My Whole Family. The Arby's sauces are Still the Best. read more

Arby's - Classic and crinkle cut fries - Fast Food Near Me - Reno, Nevada

I have watched employees put potatoes back in the fryer after they have been sitting out. This is not acceptable AT ALL.

Spent 30 minutes in the parking lot, trying to get the app to to work. Get tired of trying so I go through the drive-through and show the manager I even give her the code instead. Still will not work. She clearly does not care whatsoever and says there's nothing that she can do horrible attitude horrible service. That's not how you do customer service. read more

Always reliable, always good!! The kids that work there are so nice and so helpful!! Love how they keep with the signature styles to totally new concepts!! Great selection!!! read more

Hubby had a half day, so when I picked him up, we were hungry for lunch! Came across town, and didn't realize there was an Arby's right here! We were planning on trying the sushi, but decided on Arby's. Drive they was long and busy. They were actually fast on putting our order together. Downside: No straws or or napkins! We checked the bag and I had to run inside. But the dining area was closed?,.. no I wasn't going through the drive thru! I called, and they came outside and apologized. Just check before you leave the window! read more

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Rats are cute in movies. Not where I eat. I'm guessing the staff doesn't get paid enough to care. read more

Again we tried Arby's and again we got lukewarm food. God only knows how long the potato cakes were sitting there! But the weren't fresh and they were barely war. The cashier was busy listening to his airpods while waiting on us. Whoever the manager/managers are needs a refresher course on how to train employees. And all the employees need a training course. Quality control is still lacking. Everyone should be ashamed and the owner obviously couldn't care less. It's shameful, my next email will be going to Arby's HQ. read more

Haven't been to Arby's in a while. Huge shoutout to Russell for being a shining star of joy and politeness when we walked into the establishment. His kindness, patience, and attentiveness while we were at the restaurant was representative of amazing customer service. Food was good and that strawberry shake is a must try! read more

Great fish sandwich. Large portion of fish Soft, tasty buns, generous with tartar sauce, and lettuce. Quick delivery.

Service was quick and the girls were super sweet at the window and made sure we were taken care of!

Manager lied to my face about size of shake! Gave me a small when I ordered a medium, sure charged me 5.08 ! These places need to learn the screwing over their customers will have bad consequences!!! read more

Arby's - Tiny $5 shake! - Fast Food Near Me - Reno, Nevada

First timer having Arbys. Customer service was good. I ordered online and food was done when I arrived. The dining area and bathroom were clean. Only the mens bathroom open for all. womens bathroom seemed to be out of order. I ended up getting 5 sliders ,and some curly fries with a drink. The sliders were good the buns reminded me of those Hawaiian rolls, cheese melted well. Only thing the curly fries were fried to long or frost burnt. If the fries were better would have gotten higher review from me. Overall was good spot. read more

Arby's - Curly Fries (Large) - Fast Food Near Me - Reno, Nevada

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I really wish everyone had the energy of Myisha. The only reason why I am giving a four-star and not five star it's because the two head managers, not sure their names , were very rude and trying to get me out of there without any customer service. I hope someone reads this and knows that some people are nice at a restaurant that can make someone's day. Thank you Arby's read more

Arby's - Milkshake - Fast Food Near Me - Reno, Nevada

sat in the drive few for way longer than i should've just to get to drive around to the front to get it. but not parked and able to stay in my car i actually had to go inside and then proceeded to wait another 10 minutes. I just wanna know what's the point of their drive thru then but i do love their curly fries so i will be back still read more

Bought a roast beef double the beef was all dried out, and the bun was stale. When you're spending 8 to $9 for sandwich, give us something good. read more

This Arby's is gross! The sandwiches were put together like someone threw the ingredients from across the room and caught them with the rolls that were slathered with too much mayonnaise and they tasted worse! The roast beef was dry and just gross. Gross is the whole experience. Almost $40 worth of gross. read more

My experience was 100% drive through. And the first Arby's I've ever bought food from. Start to finish was excellent. Ordered beef sandwiches and gyros. They were super tasty. I'll do this again. read more

Seems like this location is always backed up with orders and they take forever, maybe it's because of the snot nosed kids fiddle f*ck@ssing around in the back of the counter not working or moving with a sense of urgency? Idk i just see what i see, wouldn't set foot in this dump ever again read more

Arby's - Garbage - Fast Food Near Me - Reno, Nevada

Tonight as diarrhea filled my toilet, I wished I could go back in time and stop myself from eating Arby's. I ordered my roast beef sandwich and the tender meat glistened and looked delicious. I had high hopes for this dish, but when I took a bite.... I almost projectile vomited on my steering wheel. This sandwich tasted like wet dog carcass. Not only was the taste awful, it was cold in the middle and had a mushy texture. Never dining at an Arby's again. I am having chronic diarrhea. read more

It's been about 4 years since I last ate at an Arby's. Nothing wrong with them but because of living in the downtown and now midtown area. It just wasn't a convenient location to stop by and grab a bite to eat. Well, today I was hanging out with a buddy and it just was something I was craving to have for lunch. Needless to say, it was well worth the wait. The selections on the menu has diversified for the better since my last visit. The Beef-n-cheddar classic with curly fries didn't disappoint. Also, the manager, if the name on the receipt is correct, Ben O. ? You definitely reflect great customer service in your actions to check on your customers and even bring the food to us. Thank you. I'll definitely be back!! read more

I go here about once a week. I've never had anything bad‍. The new manager is awesome. He is always back behind the counter working with the employees. After they DELIVER the food he comes by and asks how it was. If there is something that you didn't like he try's to fix it. Store is always clean. Again ( like A&W ) WHY is there only one of these left?? I don't get it. read more

These guys fuck up our order every damn time. We ordered 4 sandwiches and ONE curly fry, we got two sandwiches and FOUR curly fries. We also did not get any of the other fucking items on our order. I tried to get the wife to pick somewhere simpler so I could trust the druggies in town to be capable of basic math. Look, I get prices are going up. Seriously, Reno/Sparks, want to save money, MAKE FOOD AT HOME! It cost us $43 and we did not even receive our complete order. Apparently in a line with 3 cars they were too damn busy to complete ONE order without putting every car in a special spot. About the only damn place in this fucking town worth a shit is Raising Caines and that's because their menu is simple enough that the local druggie kindergarten dropouts can actually count what goes into someone's order! Shit the only place that fucked us worse was Popeye's 4 years ago - one and done. This place it was always minor, and I always let it slide - until now. read more

Had a roast beef sandwich that was cold &the bun was hard. Husbands fish sandwich was fine because they had to cook it right then. Both curly and crinkle cut fries were old and cold. Won't be going back. read more

Yesterday my Father and I went through the drive thru and a man at the window was helping us. He asked if we had any plans for Mother's Day and my Dad explained we were on the way to the hospital to visit my mom. He was super nice and gave us a pie to give to my mom it's the little things. Thank you sir for helping us smile through this hard time read more

New Gyro... Lately I've been craving Gyros for some reason. If you have read any of my reviews, I definitely have a couple of places review just for the Gyro. I have been watching the ads on TV for the special two euros for six dollars. So I decided to go get some for me and the kids. The flavor was actually fairly decent. We went through the drive-through and there was a long line, but they got the order right and I didn't take too long. So this is mostly about the sandwich itself. As you can see in the picture, it looks fairly authentic. It is not quite as big as the ones you get from Nick the Greek or Spiros, but you get two of them for six dollars. I really enjoy the flavor, until I put on the tsatziki sauce. At first it had a light cucumber flavor, that was pleasant. But then by the second or third bite it had a very chemical taste. The same type of taste you get from packaged and ranch dressing. So I decided to look at the ingredients for the sauce. The first ingredient is soy bean oil. I did not expect miracles, but I did get about four hours of cucumber tasting burps :-( The sandwich is self is actually quite good, and two for six dollars is great compared to others. So the next time I go, I will buy a bunch of these for my family but make my own sauce. I do believe these are worth a try , if you can get your own sauce. read more

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I ordered the new Steakhouse Garlic sandwich. It was not what I expected but forced myself to eat half because of the cost. The Manager walked by and asked how it was. I told him it was not good. The meat was too thick (hence "Steakhouse") but it was cold. He asked if I would like a regular beef sandwich. I said yes. I ate it all. Great customer service and staff was also nice as they brought the food out to me and other customers. Highly recommend read more

Today is my birthday and I went there with some friends for the first time in years and I had a wonderful experience the service was wonderful. Hope to come back soon read more

alright i finally decided to give arby's a try because we all know how popular it ISNT. here's my verdict: mozzarella sticks were mid, they were super cheesy which is good but also felt super buttery and i didn't like that, but that's just me i like them crispy but my husband liked them/said they were good. the chicken nuggets are more like chicken tender bites which were actually REALLY good bc it's real chicken but just nottt your typical nuggets if you were expecting that lol the straight and curly fries were good, my husband loveddd the philly cheese steak- it looked super wet and soggy to me but he said that's the best thing except it was very messy to eat but he ate it all. then i ordered a chicken wrap and that was not wrapped well at allll and the tortilla was like wheat like ? and super floury and powdery. also they cut it in half but only like half way through? so it was really messy to eat and i wouldn't say enjoyable to have to aggressively rip off the tortilla every bite lol. i like that they put red onions in it tho. but i probably wouldn't order it again. their service was pretty fast and friendly, and their restaurant was neatly kept. they even had their sauce area clean! oh and we tried the Arby's sauce, it was pretty good. it pairs best with the chicken nuggets rather than the fries. all in all, i would go there again to try some other stuff on their menu like the mac n cheese bites and sliders. 3.5 stars or 7/10! read more

Best fast food fish sandwich I've found so far. Busy, but everyone still super friendly. More than just a roast beef sandwich place, although those are killer too! read more

Excellent sandwiches and some of the best cherry Turnovers I've ever had, the restaurant was clean And staff was very friendly, we will continue to eat at arbys restaurant read more