UNHYGIENIC I rated this star 2 because the employees were nice enough but claimed their hands were tied because they said the manager approved it. A man and woman had a Chihuahua ON THE SEAT in a booth. They were feeding it and had a bowl of water on the seat. The dog walked around on the seat when the owner went to get something. Service dogs are allowed in a restaurant, but they are supposed to be on the floor under or near the seats. When I went to the counter to say something the employee said his hand were tied because the manager approved it. Also my sandwich was wrong but I didn't feel like making them correct it. read more

Disappointed with the crispy fish tonight. It was as if the fish had been fried at noon and just sitting there until I arrived at 6:00 pm at the drive up window . McDonald's fish sandwich is always hot... so come on Arby ~ you can do better! Window servers are always friendly. read more

I had some coupons and was just up the road at the sheriff's office dropping off a cellphone and driver's license I found, so I was thinking Arby's. I had read many requests to bring the potato wedges back, so I got them for my side now that they're back. They were delish. I also had a turkey sandwich that was delicious. I did lemonade, some sweet tea, and ice water for my beverages. It's getting hot out here!!! The restaurant is very new and clean in 2025. Service was friendly and super efficient. To top it all off I had a jamocha shake and when she offered it topped with whipped cream you best believe I was on board. Ring the bell. This was fabulous. Not cheap but was is after the Bidenflation era. Live well y'all! Thanks Arby's. read more

Not about to rate the food I'm here to rate the service. If you want to go to a place in order food and be confident it'll be in the bag when you get home. This is the place it's still Arby's so the food still taste like Arby's. read more

An unexpected find I stopped in for lunch today, planning on getting a couple Beef n Cheddar sandwiches and some curly fries. In the center of their overhead menu was a photo of a burger called a Wagyu Steakhouse Burger. That definitely got my attention. I ordered the one listed as Bacon Ranch. My burger was really very good, the beef patty itself brought flavor to the sandwich, as well as a good American cheese, good bacon, etc. I had a single patty, based on something my order taker said I think you can also get a double patty burger. That, plus a small order of Curly Fries, was an excellent lunch, be it different than a stack of sliced roast beef with cheese and Arby sauce squirting out the sides that I initially intended. Wagyu beef? Really? Once home I did a few searches, and learned yes, it was a blend of American Wagyu and ground beef with Wagyu being just over half. I also learned this is Arby's first burger and it was just made available for a limited time yesterday. It was an unexpected find, and a very good one. The place was fine, a little busy inside, a long line using their drive thru. The place appeared clean. read more

Food is good. However never call them because they will leave you ringing forever then pick up the phone and hang up, then leave you ringing again after calling back. It's Arby's though what can you say read more

Please support this Arby's they are struggling. Closing early and closing the lobby! Working with limited staff but we're still prompt and friendly! read more

When it's 9pm and there aren't a lot a options, choose Arbys! My visit tonight was nothing short of perfection. Not only was our food piping fresh, but it was super fast, too. Both lady's at the window were wonderfully cheerful despite some electronic system errors they were having. Delicious! read more

Arby's - Greek gyro, Mozzarella Sticks (4 ea.), Jalapeo Bites (5 ea.) - Fast Food Near Me - Sarasota, Florida

You know the drill, quick hot lunch with a thousand errands to run, don't want a burger, this is where you go. Beef and cheddar roast beef continues to be my favorite. The cheese is always generous and the Arby sauce has the balance to enrich the sandwich. The curly fries might be popular but my favorite continues to be the onion rings. Simply because you could get fries everywhere, but quick good onion rings at lunch, only here. Service is always friendly and I appreciate the coupons too. read more

Arby's - Exterior - Fast Food Near Me - Sarasota, Florida

Just skip it! I'm serious. There are so many other better places to eat in Sarasota. Tonight, we tried to order the 2 for $7 fish sandwiches with the girl with fake eye lashes and nice nails, and were told they could NOT be made without the processed cheese. Are you kidding me?? After questioning the logic of it two times, someone who was acting as a junior manager was listening in and said and I quote, "if they're going to be like that, just give it to them." Again, I'm asking "are you kidding me?" If you think the customer is also right, just visit this Arby's location, and you will change your mind, since they've never heard of it. Overall, it's Arby's and the food is marginal on a good day so we shouldn't be surprised. Earlier, I tried to call to see if they still had the 4 for $10 roast beef sandwich special and nobody answered the phone after I let it ring at least 50 times. Apparently, they can't be bothered, so neither can we. Honestly, I don't know how this location stays in business, since this is not our first bad experience at this location. In the future, we've decided to go to Culver's and pay a little higher price for much better food (e.g. chicken and fish sandwiches) and certainly better customer service! Please trust me on this one... read more

I'll just let the picture do the talking. Just gross and a sloppy mess. Seriously dissatisfied read more

Arby's - a sandwich with melted cheese - Fast Food Near Me - Sarasota, Florida

I so badly want to love this Arby's. The food is okay, but often not hot or fresh. Fries are hit and miss, so are the mozzarella sticks. The service is so slow. The person inside at the cash register seems to never know what they're doing. Their drink machine is perpetually nasty, sometimes little gnats flying about it. Their drive thru gets very backed up and it's impossible to get into the parking lot even. I work directly across the street from this place and almost never go because every time I break down and get food here I am disappointed. read more

This place time and time again sucks!! There service is some of the worst I've seen. The today we go to walk in and doors are locked. They have 3 people working and a line at the drive thru out to the road. NO SIGNAGE POSTED ANYWHERE. WHEN SUGGESTED THEY OUT SOME SIGNS UP THE RESPONSE WAS WE ARE TOO BUSY TIGHT NOW AND WE only have 3 people. Well, you have time to answer the damn phone but don't have time to let your customers know the doors are locked. If you don't have the people to operate then close the doors till you so! read more

Best fish sandwich I've ever had from them, keep it up people's. The fish was perfectly done. Love the bun. Will definitely be back for more. read more

The food was lukewarm. The service was good. The entrance door hasn't been cleaned in a long long time. The bathrooms were absolutely disgusting. read more

Due to staffing shortages, indoor dining was not allowed when we recently stopped here for lunch. Neither would the staff allow customers inside to use the rest room. Our meals were high priced, skimpy and mediocre, regardless. We certainly won't bother stopping here again. read more

Awful service!!! It says online it's open, and on door it says lobby open until 8. Showed up at 7:15 and doors were locked and girl said I couldn't come in. What happen to customer service and sticking to your hours? read more

Outstanding fresh fish and perfectly fried crinkle fries. The place is ultra clean. The workers are pleasant. We will definitely come here again and again. read more

Horrible service. Extremely slow and they always only use one register no matter crowd size.

horrible service!! when complained at the drive through the girl thought it was funny and laughed and shut the window! should be fired immediately!!!!! 1230 pm!!! read more

I wanted one of the new cheesesteak sandwiches. Opened it up and I could see more top and bottom bun than meat. Definitely not worth the money they're charging. I won't be back for another cheesesteak, that's for sure. read more

No you don't have the meats they put a 8x11 sheet of paper and expect u to read it prior to entering the drive thru when it's blowing like a flag in the wind OUT OF ROAST BEEF then close and stop wasting peoples time complete idiotic move! read more

This is my favorite Arby's. Its always clean and the staff is very friendly. The food is always good. As far as fast food goes, this is the best in my opinion. Overall a great lunch. read more

Arby's - lunch at Arbys :) - Fast Food Near Me - Sarasota, Florida

I waited 10 minutes for my food because they were short staffed. The workers remained professional and calm which was impressive since there were 11 people ahead of me waiting for food. The beef and cheddar was very good. They were so busy, they didn't have time to replenish paper towels in Ladies' room or wipe down the tables. But I understand, it happens. read more

Very nice staff here. I went at 10pm and it took a little longer than i would have liked to order (waited 5 minutes for the person to take my order). I did really appreciate that when i pulled up to the window the guy checked my order and made sure everything was in there and he asked me what sauces at the window so that i for sure got the sauces because most places don't care and will forget. Half of my order i could tell was fresh but the tenders and fries were luke warm and crunchy so they were a little older. The taste was great tho and nothing was missing from my order! read more

Ordered a meal tonight & bottled water as chosen was not included. Driver was great - Arby's, don't charge me for items not received. Feel free to compensate, but I truly really wanted was a bottle of water!!! read more

I know it's everywhere but this is ridiculous. Same old excuse. They don't have enough staff. They close at five. So people that leave work at five cannot take home dinner from Arby's because they close early or lack of staff. I just don't understand how other fast food places are still open late and they don't. It would be nice that they can stay open at least till seven or 8 o'clock at night. read more

Very poor service I went to the drive through and was acknowledged at the speaker. I placed my order. After waiting several minutes I drove to the pick up window, I asked the status of my order. No response. The manager replaced the clerk and took another order. The manager acted as if I was not there. read more

I have lived in Sarasota for 13 years and never went to Arby's. I assumed it was just burgers! I was told by a friend they make a good salad so we tried it. Wow! The turkey salad is awesome, always fresh sliced Turkey breast, fresh salad and great dressing, the Honey Mustard is addictive. They have a young friendly staff, the location is easy to get to, its clean and welcoming. I eat a salad 2 times a week from here, the ham sliders are nice, great value, they come out warm. Love this place. read more

I legitimately eat here almost every day on my lunch breaks (Im faithful to my obsession with their Ruben) and they have the best employees ever. Always an amazing experience. read more

The service was great and the kids working at this location make sure you leave happy, I came at lunch time and found the place to be overcrowded, but with patience and good attitude the time went by fast, I have to say, that, there were a few upset patrons and the ones upset stepped in way after I was on the line waiting for my order, my take is: that this are good polite and well educated young kids that take their job very serious and provide a great customers service, kudos to you Arby's team. read more

Chicken sandwich, curly fries and a drink were 9.65. They were fine, but way overpriced. read more

Arby's - Fast Food Near Me - Sarasota, Florida

Great place if you have 45 minutes to kill while you wait for your food. Short staffed, so you also have the pleasure of cleaning your own table. Love the food, but we just don't have the time to eat here again. read more

Everything people say about it being short staffed is true. I waited in a line that was out the door a little after 1:00pm and there was only one poor kid at the register trying to deal with the stress. He also was on condimints duty had to stop taking orders while he tried to hurry to fill the napkins and straws. Dont support this place until the managers figure out how to manage. I also am not sure if this is related but the day after I ate here i came down with a 101 fever. read more

The Company has remodeled and looks great. So busy now and are understaffed. Feel bad for the people working here. They are doing the best they can without enough help. Sandwiches very good read more

Most inconsistent Arby's ever! RB sandwich was cut extra thick and was layered onto the bread. Always a hit or miss. People need to be trained - and when you ask for Arby sauce and Horsey sauce and only receive extra Arby sauce - not great to discover the missing Horsey sauce when you already get home from the drive thru. read more

We placed an order on 10/24 for a brisket sandwich and deep fried Turkey sandwich with the sauce on the side. We got home and looked at our order and the Turkey sandwich had the sauce on it we requested on the side. We called back to explain our order was incorrect once we got home. The team member we spoke to apologized and advised us to come back and get our order corrected. We were already back home so we said we would stop by tomorrow. We came back yesterday and talked to Anthony who was very professional, helpful, and amazing. He called the manager, Crystal Napier, up to explain the matter and her attitude was very rude, condescending, and simply mean. She made us feel as if it was our fault and as if we had made the order wrong. She made an already bad experience worse and have us never wanting to eat at another Arbys. We were shocked that management was so cut and not willing to assist with our issue. Plz feel free to reach out to me for more detail if needed. read more

Had a great experience last night at this Arby's. Ordered a big order via drive thru, food came out quick and service was outstanding. Will be back when I'm in the area. read more

The food was great! My husband had the turkey gobble . Very very good.. The most enjoyable part was the pleasant attitude of the cashier! She greeted everyone with a smile & a friendly hello!!! So rare today!! No matter how busy it got she maintained her welcoming attitude! We were there Sunday 12/16 about 1pm!! Give yourself a pat on the shoulder , you deserve it!! Whoever the mgr is of that Arbys , you should be very thankful to have such a valuable employee. Especially in a time when work ethics are at their lowest!! read more

DELICIOUS REUBENS AND CURLY FRIES. Excellent restaurant for quick and casual dining at any time of the day. I have loved Arby's since I was a kid and will always come back because of the great service and great food. read more

Arby's - Exterior view of Restaurant - Fast Food Near Me - Sarasota, Florida

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