I am not satisfied, I paid a down payment for my fireplace, it took them weeks to get it. I waited…read morefor like 3 weeks without a call, and when I called they said they was waiting on another part. Unexpected events happened and I had too ask for my money back. Instead of giving me back the full amount, they kept 25% of my down-payment. I can understand a restock fee but it ended up being 400 dollars they kept. I was really not happy

They simplified my search, and we purchased a great fire pit. Thank you very much. The selection on…read morethere website is robust.

Called Ron to service, clean and upgrade my fireplace. He was able to stop by, give me a quote and…read moreperform the repairs very quickly. He was very professional and accommodating as I work from home. Very grateful to Ron and I would use him again in a heartbeat.

Called Ron to service a grill that we couldn't get lit. He was prompt in answering the phone and…read moremaking a service appointment. He arrived on time, cleaned the lines, and replaced the parts. He was efficient and reasonably priced. Would definitely recommend.

Thank you to the owner King David for coming out and making my house safe once again…read more The money spent was well worth it from preventing a house fire by my dryer that has never been serviced before for the blockage with lint. And there was a tremendous amount of lint everywhere, now it clear and the dryer is running more efficiently.

This company is awesome and certainly worth every penny they charge! David is great and his wife…read moreis as equally amazing. His work is incredible with a high quality level of workmanship. He throughly cleans dryer junk from the vent, cleans fireplaces getting them operational/beautifying, and flushes out Hot Water Heaters keeping them gunk free. He is honest, trustworthy and always on time. Kudos bro and thank you for all that you do!

WOWZA such a PLEASANT experience from the day I walked in to look around and do some fact finding…read moreto the day of installation ~ Chris was sooooo accommodating bringing by samples for color comparisons, staying in contact via text (which I preferred) and not pressuring us as we had to work around pre planned vacations & painting. Our beams look INFLIPPIN INCREDIBLE!!!!' As I knew they would, my husband wasn't so sure~ ALAS he has finally agreed that add a very nice decorator touch to our great room. I had heard that ROD was the most expensive place in town..... not based on the research I did. Their showroom is quite impressive, EXCELLENT CUSTOMER SERVICE & follow through ~ and the installation company QPI? (I think) the owner Richard & his assistant, Jose were also a JOY to work with! Not sure I need any other of their services , however wouldn't hesitate to use ROD again or refer them to anyone for similar work!

best architectural accents place in Las Vegas…read more Head designer is very talented & can help you create your own unique look. From modern to ancient Roman architecture. All different type of avers, Ballesteros, moldings & finishes.

I really appreciate the team at Hearth and Home! My fireplace needed a repair because it stopped…read moreworking (probably since I have it on 24/7 for several years lol), so I contacted the office and spoke with Adela ext 113. She was friendly and made me feel like a valued customer. We discussed the costs, my warranty, and how everything would work with the repair. Matthew (Matt) was the tech who was sent to diagnose the issue and he called when he was on the way, arrived on time, and was responsive via text as well. He always respected my home and put down covers and cleaned up afterwards. He is a very friendly, neat, organized, polite, and efficient guy! Matt knew exactly what the issue was after trouble shooting (I had the breaker off and turned on to hear and show what was happening with the clicking sound. He ordered the part and I paid for the service call, which was reasonable. Plus, it's one fee and includes even when he comes back to install the part. Once the part was shipped and arrived at the office, Adela called to schedule and made sure the time was convenient for me, and Matt arrived this morning during the 8am-12pm window. He had the part, opened up my fireplace, and installed the new PCB board!! He was done within 30 minutes. I'm so excited to see my fireplace working again! For the payment, I paid online and got the receipt emailed. Super easy and convenient. Thanks so much!

It's uncommon these days to find a company that is both so helpful and consistently demonstrates…read morehonesty and integrity.

I don't like leaving bad reviews, especially on a small business, but this one is earned and I am…read moreP**$ed. I picked this company based on yelp reviews (!!!) and they responded almost immediately to my request for service on a gas fireplace I said I haven't used since moving in 4+ years ago. The house is about 25 years old, and I said I wanted to make sure it was a) safe to use, b) functioning, and c). I'd be shown how to operate it. The next day the owner and wife came over, pleasant to deal with. Aside from that positive thing, when they were here I noticed that they didn't do much or seem to have any kind of process. There was no "inspection," or anything taken apart or looked other than the pilot cover (or grate or whatever it's called). The fireplace would not turn on with the wall switch and they did change the switch (which was quick) and then it turned on. I asked if the unit should be cleaned and he said "eh, probably not." I mentioned I'd lost family in a fatal fire and was concerned about safety, so I'm not sure how they determined the chimney was safe because nothing was looked at. They did show me how to push the pilot light button and that's it. Whole thing was maybe 20 minutes, then they left, and I zelled them the money. I also messaged that I might refer a friend and right away got a "thanks!" A few hours later, I flipped the fireplace on (fine), looked over 10 minutes later and the flame was out. I messaged them right away - nothing. Three days later sent another message (maybe something extraordinary happened)? - nothing. Two days after that (today) I messaged again - zero rsponse. So .... out a fee, no working fireplace, and would not feel confident that it's safe anyway. IDK the qualifications of this person (I will ASK next time) but their service and communication get an F. My advice is don't use this company and be very careful who services something that could cause a fire (and god knows what else) in your house. This town has flakes and I was just stuck with another one.

We bought a new to us home and wanted to get the flu inspected before using the fireplace. They…read morequickly replied with a quote, and it was easy to get an appointment (they even work weekends). They were on time and very good at explaining the current state of the flu, and what to look for in the future. Highly recommended!

love this kitchen remodel done by Vegas Pro Remodeling! From start to finish they were…read moreprofessional, knowledgeable and detail oriented. They took my ideas and turned them into a work of art. The design process was smooth and they had great suggestions that enhanced the overall look and functionality of my kitchen. David and his team was on time, clean and respectful throughout the whole project. They worked efficiently and finished on schedule which was a big plus. The quality of their work is in every detail from the beautiful cabinets to the perfect countertops and modern fixtures. My kitchen feels like the heart of my home and I'm so proud to show it off to friends and family. Great value for the price. If you're getting a kitchen remodel I highly recommend Vegas Pro Remodeling. They go above and beyond to make sure their customers are happy with the end result. Five stars!!!

Bad start. If you respond to a Yelp request, set up a time to come out for an estimate, and I stay…read morehome to meet you, YOU NEED TO KEEP THAT APPOINTMENT. Can't hire a contractor who doesn't make scheduled events.

This business could get SIX stars if that was allowed by Yelp. I love it when the person who shows…read moreup to do the work, is the same guy who owns the company, and also who you have been communicating with from the start. Well done Christian. They showed up on time, were very efficient with putting up two new ceilings fans, and they definitely cleaned up after themselves. I already booked another project with them. They do almost anything, and are licensed and bonded for 2 million. You gotta love that !! Highly recommended

I was a bit hesitant to leave a review, not because the work they completed was wrong or anything,…read moreI just don't want this company to get so popular and busy that I have a hard time booking them in the future--yes, they are that good. Christian came out with his partner and handled the job without any issues, replacing several GFCI outlets quickly and professionally. They arrived on time, charged a fair price, and the quality of their workmanship was outstanding. What impressed me most was how knowledgeable and efficient they were while still taking the time to make sure everything was done correctly and safely. I will definitely be using them from now on and would highly recommend them to anyone looking for a reliable handyman service.