amazing customer service by Pablo. made my car look like new. Quick fast and courteous service

Ariana Auto Body is hands down the best in class when it comes to service and craftsmanship! Right when you walk in the lobby you feel the quality and care these folks place on their customers. Bilal was very patient and thorough in explaining the repairs needed as well as responding to and dealing with my insurance company. Their communication and follow through surpassed my expectations. They completed the work flawlessly and on time without any unexpected delays or surprises. Take my word you can't go wrong working with Bilal and his team! read more

The absolute best auto body repair company I have ever worked with. I was referred to them by my Audi dealer. Met with Bill to go over the damage and scheduling. Bill kept me apprised of the progress, worked with my dealer to make sure the car had a health check after the auto body work was completed, and then worked with the tech at my dealer to have it completed early. Ariana is a very efficient, organized and professional operation. You can watch the craftsman at work through the large window in the lobby. These guys are real pros. read more

Great service great communication really good work my cars. This is the third time using Ariana body shop for my cars. Very satisfied Customer.. Love the staff great communication and follow up. I would definitely recommend ARIANA AUTO BODY shop if you're looking for professional work. read more

Ariana's was recommended by a close friend. I will definitely be referring my friends and family for their auto body repair needs. Omar and Bill kept me informed on that status of my car. My Honda civic needed the bumper repaired, they quickly got the bumper repaired and matched my paint perfectly. read more

I commend Ariana Auto Body to being one of the most professional and well communicated businesses I have ever worked with when it came to my vehicle. They are extremely reliable. I highly recommend them for any repairs and they really show how much they value their customers with great communication/updates and everyone was very kind. read more

Excellent customer service , reliable and responsive on the repair of my 7 series got hit and run. Thanks so much Omar!

My car looks great. Looks like new. Took a little longer but it's worth the wait. They also reimburse some of my car rental.

[Updated] Omar reached out and very quickly addressed the remaining issue with my missing vehicle labels. He also explained the unusually difficult staffing challenges he had at the time, that were at root cause of the miscommunication and resulting issues. While it doesn't erase my earlier experience, I appreciate his professionalism and commitment to stand behind his work. And with his staffing issues resolved, I'd definitely consider Ariana for future repairs. [Original] They did an excellent paint job and everyone there was very courteous to speak with. Unfortunately there were several communication issues between them, the claims adjuster and rental company that caused inconvenience and delayed the repair to take 3 months. read more

This review is for my experience with Ariana Auto Body shop. My new Porsche taycan got hit from side. I was looking for a Porsche certified because I did not want to take my Porsche just anywhere. I'm pleased when the result come out. It was exceptional and expectations. Also, the customer service and communication is super nice too. It will be a great care and won't be disappointed. I highly recommend Ariana Auto body shop. read more

Was in an accident a few weeks ago and really needed repairs made quickly and reliably to return my lease on time. Found Ariana on yelp because they are a certified VW shop and was so pleasantly surprised by their level of care and service. Honestly, they provided more care and support than either of the insurance companies. Omar was very patient and thorough to explain everything and answer all the questions I had throughout the process (this was my first time getting hit). He listened to our concerns about insurance covering the entire bill and kept our concerns in mind for both budget and schedule. He also made sure we got rides to home and work even when there were last minute changes, so we wouldn't need to deal with asking insurance to cover a short Uber/Lyft ride. Even after the work was done and the bill paid, he called to check in to make sure everything went ok with our lease return. (Everything was perfect!) Would definitely recommend Ariana Auto Body to any others who made need their car fixed and want to be in good hands! read more

I had got my car repaired at Ariana Auto Body and I was extremely satisified with their service. The staff was extremely knowlegeable and my car was fixed in no time. Highly recommend! read more

Well... it's a special place,if you really care about finishes and details on your vehicle,most definitely that's your body shop!!! HIGH quality,TOP notch!!! Super nice and friendly staff,well knowledgeable crew. Highly recommended!!! 5 stars read more

Great service and excellent quality of work. Got my Mercedes done here recently and the service was above than expectation. It's the best Mercedes certified body shop in the bay. Omar, Mustafa and Bill are amazing/kind/responsive. I will be recommending to everyone. read more

Look no Further if you need quality work and the job done right the first time.Ariana Auto Body is the best Auto Body Repair shop in Norther California hands down. I brought my GTR to Bill and would not trust anyone else with my car. Bill /Omar and staff did an amazing job on my car and it looked Better than new. Thank you again Bill and Omar for all that you do,can't express how grateful I am for your guys going above and beyond to make sure everything went smooth and my car was restored to better than new. read more

Ariana Auto Body - After repair - Body Shops Near Me - Newark, California

I had NEVER met with an accident in the last 13 years until I got jacked in 2 car accidents in a year !! I found Ariana then & they are the best guys to take your car to and OMAR makes sure that your car is fully taken care of ! I got rear ended recently by someone without any insurance & OMAR made sure I got my car back in a week's time with all VW OEM parts added and made sure I didn't have to pay for the crazy rental fees to rent a car as the druggie who hit my accident turned up uninsured... THEY make sure your car is not only in a IMMACULATE condition but also detail your car very neatly & OMAR is a great guy & very professional in what he does & definitely keeps up his word ! read more

This company is very unprofessional, doesn't follow up after saying they will. My hood stripes were never installed and thay made no attempt to make it right. Don't rec this place. Thay suck read more

Hands down the best auto body shop in Northern California! I have been bringing my cars here for years now and every time I am amazed by their quality of work. They truly set the standard for customer service and professionalism. Top-tier company with an amazing crew. I recommend anyone to come here for their vehicle needs and ask for Omar - he's the real deal! Trust me you, won't be disappointed! read more

My 964 had some driver side fender damage and Omar and his team work with my insurance company and ultimately I elected to do a full respray. After getting all the replacement parts from Porsche including OEM fender from Stuttgart, his techs meticulously disassembled, painted the entire exterior and flawlessly assembled it to a high standard. There were a few nits I picked after taking delivery of the 911, but Omar took care of me like I was family! It took a while but not something I wanted rushed. Highly recommend Ariana for your Porsche (aircooled or the lesser kind) body repair and paint. read more

Ariana Auto Body took the time to have the insurance company understand the repair cost, and time frame in order to total my Mercedes GT. At a time when supply chains, and parts availability is at its lowest it's definitely hard repairing vehicles such as mine. So I insisted for the team at Ariana's to help me total my vehicle in order to get me out of a nightmare. Thank you guys for staying true to your word, and providing exceptional knowledge/service. read more

This shop is a 5 Star plus! they repainted my M5 and it looks better than it did when I bought it new.

I just picked up my baby and it's like I fell in love all over again! Definitely the best work EVER done to my car. I brought my BMW here after a hit and run. My bumper was about to fall off. They worked their magic! And now, my car looks at its best it's ever been! (Even my dad was surprised of how well my car looked, and pops is not easy to please!) I've gotten screwed over by other shops before, but Omar promised I'd be in good hands this time. Man of his word! Everything is flawless! And everything was done in a timely manner! Oh! And, my service came with a detail! I finally found a shop I can trust and will definitely only be referring people to Ariana Auto Body. read more

Ariana Auto Body - Thank you Ariana Auto Body! - Body Shops Near Me - Newark, California

The reviews here don't lie, they have earned each and every one of their five star postings. We have a beautiful car that I LOVE! We meticulously take care of it, and even that is an understatement. My family and I only drive it on the weekends on occasion, and while driving through San Francisco, in.....well....San Francisco traffic ('nuf said) we were rear ended. I'm not talking about a little tap of the bumper, I'm talking, husbands hat flies into the back seat and my drink ended up sprayed all over the dash board-rear ended. Witnesses said that the person in a large truck "didn't even attempt to stop and just slammed into your car". (Insert multiple swear words.) Our trunk was completely damaged with scratches and dents along the back side of the car. Hands off to Maserati (#1) for making a SOLID built car, I am certain if I had been driving any of my other cars the bumper would have caved into the rear seat. We knew we needed a repair shop that specializes in high end vehicles, if you work hard for your money, and have a beautiful car that you maintain, you cannot take it to just anyone! TRUST ME! They will not give two-'ishs about finding and fixing it with TOP QUALITY materials. After a ton of research I found Ariana Auto Body. I called them to ask some questions and schedule an appointment. From my first phone call, Omar was INCREDIBLE, he was passionate and caring about what we went through, he thoroughly understood and ensured that we came to the right place and would stop at NOTHING to make sure that our car would be back in the same condition it was before the accident. He handled all of the insurance paperwork and claims and met repeatedly with AAA. He even called the rental company to have them pick me up. Omar managed to secure the last Maserati trunk replacement direct from Italy, he even INSISTED with the insurance company how critical it was that they wanted the color match on the new trunk to match 100000% They even painted it three different times and had to custom fade the color so it would match, he pleaded with insurance to cover the cost of the re-paints, and when they didn't pay for it, HE COMPED IT OUT FOR US FOR FREE! Who does that?! Seriously! This company and Omar are top notch. He took care of our car as if it was his own. I recommend this company to everyone, they are seriously amazing, friendly, caring, kind, honest, professional and top quality. I cannot say enough nice things about them. read more

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My vehicle was in a heavy accident, Omar and the whole team at Ariana Auto Body was very helpful and through with the whole repair process. Very quick turn around time and the work speaks for itself; truly outstanding. Vehicle drives straight and feels like it did brand new. Thank you guys! read more

Hands down the best shop experience ever. Omar is the man! He took in my M3 that needed front end work and made it look brand new. It's a 2009 E90 M3. It's not easy to make a nearly 10 year old car look new again. I appreciate him and the team for treating me like family. I now have a shop that won't rip me off or do shady work. This is an AMAZING shop once again. read more

Ariana Auto Body - Body Shops Near Me - Newark, California

Omar and Bill were extremely helpful Had a little fender bender and because of the awesome reviews, decided to take the car to Ariana Auto Body. Talk about an awesome experience... from the moment I walked in the door to when we picked the car up. Received text messages throughout the process to fill me in on the process. They handled everything through my insurance company. Big thumbs up for these guys. Awesome, friendly and very professional business with a welcoming charm from the employees. All the tech auto body guys are exceptionally focused. The color match, detailing, and quality of repair is the best I've ever seen. read more

Brought in my BMW M2 for some damaged caused by road debris. The damage was to the front bumper, underside front body, and differential brace. Paint color match was incredible, spot on! Service was incredible! This place is a hidden gem! Great work guys! read more

Just got my car repaired by Ariana body shop and I have to say they are the best body shop in the bay. Fast replies, great paint job, and very knowledgeable about cars. They went above and beyond and even threw in an alignment. Great guys and even better work! Only place I will take my cars to from now on. Thank you Omar! read more

Ariana Auto Body - Body Shops Near Me - Newark, California

Integrity= If I had to sum up all my experience and interactions while working with Ariana Auto Body (Omar especially) in one word. My car was badly damaged last month (Mazda Cx5) in a collision and Omar did an amazing job from the beginning to help me get this taken care of. He was so responsive, thorough, and helpful. I hope I never get in another accident again, but if I did I'd trust his body shop to help me. There's a reason this place has so many five star reviews. Thank you! read more

These guys are amazing, nothing short of perfect service communication. I took my Tesla to Ariana for repair and I got the car back looking better then when I originally got the car from Tesla. Paint work is flawless, all panels line up and best of all the car was done when it was promised. Well worth my drive from San Ramon for their professional and quality work. Customer for life read more

I had my entire car resprayed at Ariana and the communication through the process was incredible. We are talking about a full on, panels off, full prep paint job with trimming and refitting of certain body parts and even rust removal and welding. I just delivered the car as is and trusted them to do the rest, working directly with Omar, one of the owners. He was very communicative and always easy to reach by either phone or text. Omar is a true professional and very passionate about getting the job done right. When my hood was slightly chipped during reinstallation, he caught it before and mentioned that they would be respraying and polishing the hood without any extra labor charge. These are incredibly time consuming jobs to do, probably looking at a minimum of 100 labor hours. Yet the pricing was very fair. My detailer (who regularly works with concourse level exotics, Bay Area car guys will know his work) took a look at the car afterwards and mentioned that it was an amazing deal. From a quality perspective they do top notch work. I couldn't have asked for more, and if you're supplying additional parts, they will make sure they're installed correctly as per oem. When I walked into their shop and noticed all of the crazy exotic cars there, I was confident that they would do a great job. Full respray took around 2.5-3 months. Other places I talked to quoted a lower price, but mentioned a 1-2 week turnaround time. Again, remember we're looking at 100+ man hours and working with california paint. 1-2 weeks is not enough time to get the job done correctly. If you want paint/collision done right with great service and communication, I would highly recommend Ariana. For all you enthusiasts out there...know that Omar, Bill and the rest of their team are true car guys...really dedicated to their craft. I'm a worrier. I worry about things all the time. For me, clear and consistent communication around the process is key. You will absolutely get that here...just an awesome experience. read more

Big thank you to the team at Ariana's! For helping me receive all original replacement parts on my vehicle. My insurance company was trying to repair my vehicle with used/aftermarket parts.. and these guys took the extra step to make sure everything was brand new again! The work looks great, and my vehicle is a matte finish! read more

Ariana Auto Body - Body Shops Near Me - Newark, California

You know how Michelangelo painted all that detail on a blank fresco, or how you can see every hair on a canvas by Renoir ? Try taking your car to Omar at Ariana Auto Body, then pick up your jaw off the ground when you see the art he makes out of it. Omar's skill, whether paint, body repair, cosmetic enhancement, you name it, is off the wall impeccable. Top in his field.... choose no other. That's all. read more

Excellent service with great commitment and timely delivery. Exceptional response, highly experienced and dedicated staff with quality. Mustafa and Omar did a great job and would recommend Ariana to everyone in my network. They have done my car bumper and other parts in 4 days which is rare per my previous experiences. Ariana is certified with most of the car manufacturers and using original and quality parts. read more

I'm a car guy. My Z06 had a minor scrape. I had an estimate from Chevrolet dealer for 4000 dollars to dissemble my car and fix it. I thought it was ridiculous and I would not allow anyone to disassemble the car for these minor scratches. Omar at Ariana could see that I'm meticulous owner. He said it could be buffed out and that I shouldn't risk painting it. It's the first time in my life having owned 16 cars 5 semis 26 motorcycles 2 motor homes 3 racing boats 3 fishing boats and two ski boats that I have ever encountered an honest shop. When I do need something done you can bet I'm coming here. And I know I will need something done. read more

Mike at Ariana Collision did a fantastic job fixing my Porsche. Now as good as the day it came off the production line. He kept me up to date on progress and did a fantastic job. Mike is the guy to see. read more

Where do I even start.... Great customer service and very reliable. Omar is very helpful and so easy to work with. He kept me updated every step of the way and I'm so happy with the work that has been done on my 2022 Mercedes. Thank you again for all your help Ariana Auto and Omar. read more

Best body shop in the Bay Area. My New Porsche Macan got hit from the back and this shop was one of the few certified by Porsche themselves. Now I know why. Their customer service is the type that make you feel safe and confident. Not only that, they refuse to use generic or 3rd party parts. They only use original manufacturer parts. Not only did they fix it but they took it to the Porsche service center to have inspected front to back including a system check. Best body shop in the Bay Area! read more

Ariana is one of the most honest businesses I've dealt with. Bill was exceptional. I had some Porsche body parts that I needed to get painted out of pocket. Worked with Bill who gave an honest quote and didn't charge me the proverbial "Porsche tax" other Porsche certified shops were quoting me. After picking up the parts from the dealer, I dropped them off and we inspected them. After the inspection, they went off to the paint booth. Bill kept me up to date on the status which I appreciated. A week later, I picked them up. The parts were packaged correctly with great attention to detail. Paint quality IMO was better than factory. Paint color matching was spot on as well. It's been over a year now and the paint is still good as new. Ariana has top notch customer service and quality of work. read more

Thank you Ariana Auto Body for always being there for my vehicle repairs! Truly a one of a kind family owned shop! Not only did the paint match my bumper precisely, but they also took care of a dent complimentary! read more