Ambience: good Service: good Food: questionable... the edamame was good, the ginger was good, but the sushi rice was old and undercooked, the rolls didn't even hold together... we got the sf 49er roll and the baked salmon roll and they were both soggy from (eel sauce?) all over the bottom, and crunchy from undercooked rice. read more

The rolls were really fat and the rolls weren't properly rolled and most the rice and the filling were falling off because it wasn't rolled completely with the see weed wrapper. The tonkotsu ramen was very salty, it didn't have any egg, and just quality and the taste wasn't good at all. Our server's response to the question I was asking her about the ramen and the chili was "I don't know." I had to ask for a spoon and she didn't bring it so I had to get up and ask another server for a spoon. I asked the server if they the restaurant has any type of chili sauce and she said I don't know. So I ended up asking the other server who gave the spoon for a chili sauce. The restaurant definitely needs to train the service properly and be mindful of their customer service skills. The volcano with the spicy tuna sushi I ordered, did not taste like spicy tuna. I tasted ground turkey. The food wasn't good at all. I wouldn't recommend your restaurant to anyone. Please re-evaluate the food quality and customer service which is a must at any restaurant. read more

I can't give enough praises for this restaurant. The food is absolutely amazing and I'm extremely picky when it comes to sushi so that says a lot. Plus, the service is very good and these days, it's something that's very hard to come by. All the servers here are great but my favorite server is Christine. She provides fantastic service and is a joy without question. With that being said, I'll be coming back again without a doubt. Many restaurants have lowered their standards on fine dining and customer service since Covid hit. This place not only sets the bar but goes beyond. I greatly look forward to my next outing for sushi. read more

what customer service ? the staff is incompetent and lack communication skills. When covid i started ordering take out my order was constantly wrong after many incorrect orders i finally asked for what i paid for i spoke with the manager ..... wow he suggest i reorder and pay again for what i had i initially had paid for. All i got to say im not going their again! read more

Great place! It is not often I am this happy with a Salinas restaurant. The food is super tasty and the portions are fantastic. I loved that the menu has pictures ;) As others people have mentioned, the service is soso. Our server wasn't friendly and even a bit difficult to understand. No one came over to refill our drinks. read more

This place used to be good a couple years ago but they must have changed ownership because everything about the restaurant been in a slow decline since. The worst thing about our experience was the service. We were not greeted when walking in by the person sitting at the host stand. As we were showed to our table we walked by a table that hadn't been cleared. Mind you we came in on a Saturday afternoon (around 4pm) so it wasn't busy at all. We sat down and about 10 minutes went by before anyone even acknowledged us (the table nearby still hadn't been cleaned by that point). We noticed the servers had enough time to be standing in the kitchen putting antlers on each other's heads, but not enough time to clean the table next to ours. The food was sub par as well. We ordered a spicy California roll and it had no cucumber, and barely any avocado. It should have been called an imitation crab roll. Please don't waste your money here, you'll surely regret it. This place needs to be managed because it seems like it definitely isn't. read more

Good food. Good sushi. So many options. Good service too. Nice ambiance. One of the best places to get sushi in Salinas.

Sushi is great perfect authentic Customer service is great It's one of my favorite sushi restaurants to dine in and dine out read more

Food wasn't the best. Menu said spicy, it was sweet. Food was salty. Food was over cooked. Our servers response to every question was simply "I don't know" & didn't even offer to check. We weren't given utensils or soy sauce bowls. We had to get up & get hot sauce on our own because she said she didn't know if they had any. Sushi rolls were also not rolled properly. They didn't completely close so they fell apart as soon as you grabbed them. Staff needs to be trained properly & food needs to be reevaluated. Not worth visiting again. read more

I use to love coming here. The sushi was always so yummy. I don't know if it's under new ownership, but the place is really dirty. I was very disappointed and lost my appetite. I wasn't happy with the service either. You can tell the girls and guys that worked there didn't even want to be there. Not good vibes at all. read more

Very bad experience waited 15 min to just order then food took forever to come over an hour for two rolls also ordered appetizer and that took over an hour to come out and came with our food an appetizer supposed to come before the food not at the same time i dont know if she is new but on the recipe it said her name was nadia it took us 1 hour and 20 minutes just to eat that is outrageous read more

Sunday night , I arrive with my partner and clearly it's busy. We enlist on the wait list and are told the wait times are upwards of an hour. Okay no problem are willing to wait . After an hour we finally get called in , my wife was so hungry as soon as we sat down she ordered 2 rolls of sushi and I order a Tonkosu ramen and a miso(time stamp 7:35pm) In between 7:35 and 8 we get the miso soup and the rolls. 8:15 comes around no ramen to be seen , waitress comes up to ask if we needed anything else (only time she has came over) I ask for my ramen she states she will follow up on the order. 8:25 pm still no waitress or ramen. At this point I'm over it and ask to pay and for the manager. As I look around the restaurant I see waitress slowly moving around , I see alot of to go orders being almost prioritize over dine-in restaurant orders. Manager explains he had some sick staff members and is sorry about the ordeal. For the owners please staff better 2 hours of my time waisted. I wouldn't return not worth all that wait. read more

I'm not a expert on sushi, but this place is good. Plus you get a lot for you money. The sushi rolls are big. Prices are excellent. The servers are nice and quick. I'm already thinking about going again. I also had a pork Katsu. Meh. read more

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My boyfriend and I came here for the first time last night, and we loved it! I'm not much of a sushi enthusiast (this was only probably the third time I'd ever had sushi to be honest) but I'm coming around to appreciate sushi more. We ordered the Salinas Roll and Spicy Crunch Roll - delicious! The Salinas Roll is deep fried sushi which was new to us but full of flavor...and the Spicy Crunch Roll has a nice crunch that gives it a full texture. It also has a light sweetness to it. We will definitely be going again! Service was fast and friendly. The decor and lighting make it look a little more upscale but still relaxed. The prices are pretty good depending on what you order. read more

Arigato Sushi - Sushi Bars Near Me - Salinas, California

Seated immediately, sat at bar. Food made fast and it was delicious! Prices are very reasonable and quality of fish was very good. We ordered seaweed salad (6), tsukemono (6), crispy bomb (8), red & sweet roll (14), orange blossom roll (16), salmon skin handroll (4) and a salmon collar (5). Everything was AMAZING! Id give the place 5 stars except our server disappeared. She took our orders and never came back. I even inquired about sake and she said she'd check with the manager... (i wonder if she's still checking with the manager???) No napkins, no chopsticks, no plates - we grabbed them ourselves. Even ordered directly from sushi chef and then he later yelled the order at her when she finally passed by. We're happy. We'll be back again, despite that server. Pictures below (sorry im not a photographer). The chefs, the salmon collar, the tsukemono (pickled veggies), the seaweed salad (huge portion) and the crispy bomb (bomb, lol) read more

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Great food and service, but all mobile orders take 1 hour or more to complete. Incredible dine-in place, but getting something to-go is always a huge time investment. I only rate this low because the wait time listed on the website claims it takes 25-30 minutes when, on any day I've tried ordering ahead, it takes double that amount plus an extra 15 minutes at the least. I get behind the scenes it might be messy, but if the wait times were accurately reflected on the website this would be a glowing review from me. read more

Surprised they don't have higher ratings. Very nice decor and lighting. I found the food to be above average and good quality. The salmon nigiri and philly roll had very good cuts of fresh fish. The waitress seemed a little sour but she was efficient...hmm perhaps that why it's not rated higher. read more

I don't think they should be preparing the eel. Other than that, it's a good spot. Order online, this place gets packed. read more

Arigato Sushi - This is their eel. This has happened three times like this. - Sushi Bars Near Me - Salinas, California

I place an online order at 330 took 2 damn hours to get my food. The eta for it was only 30 mins. They kept telling a few more minutes. The people who they say order and finished their meals while I waited. Never going back to that fucken place read more

Very big rolls and plenty of choices. We love this place and I will come back again.

A great modern sushi place in salinas. My go to order used to be the spicy crunch roll but it changed to the baked salmon roll. You guys have to trust me with that one!! its one of the best rolls i've ever tried in any other restaurant too. If you're not dining it i recommend ordering your sushi online because it does take time. I also don't recommend the lemonade it tasted weird, i thought it would b that one time but once i got it again i knew not to get it ever again. A better option to drink is the ramune sodas, the melon and strawberry ones are my top favorites. read more

I give one star. Please tell the chef to cook carefully. I got very sick after I ate some sushi. Found out some were undercooked or rushed to cook. So disappointing. read more

Service was so-so. Music was too loud. Very expensive for the calibre of sushi. Wouldn't go again. read more

This was my first visit and the food was great. A little pricy, but super good. Worth going. The sushi chefs are friendly and the place is very clean. I'm definitely going back... When I can afford it again. 3 good (huge) tools, ice tea, and ice cream mochies were $58, plus tip. enjoy y'all! read more

We went in for Happy Hour and ordered two rolls and waited a whole hour for it. We asked the waitress about our order and she said she'll check on it and it looked like the chefs didn't even make it at all. No apology from the waitress nor any customer service. Don't waste your time here like we did. read more

First time coming to this restaurant. Place was packed on a Sunday afternoon, there are very little seats to wait at while they call you for your table. People are standing around just waiting... Food is good. Service is so-so. Waiter didn't come around to give refills and took a long time to give me the check. read more

Update: I gave this place several genuine tries. My conclusion is that the chefs do not consistently produce quality items. I've had burnt chicken teriyaki and a freaking rock in my veggie tempura & still had to pay for it. Review before My broccoli/rock experience: I made an order to go. Beef teriyaki- a little fatty but tasty. Shrimp tempura-good Tempura veggies-good Surprise gyoza-ok but I liked that I got one! Salad- great lettuce, weak dressing. Sashimi- I'm always terrified of bad sashimi but the salmon was good. read more

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I have been here twice for lunch, great seating area. Prefect for the business lunch or solo. The waitress are very attentive and will check with you while they are on the floor. Food was delicious and fresh! Ordering was smooth and came out perfect. You have to try the Jalapeno bombs! One addition to the menu I would add would be "BROWN RICE" I'm so happy that they opened this great Sushi bar in this shopping center. Love the decor/ music and just the great Vibe it gives off. Makes you want to go back plus the food of course!! ;) read more

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What a nice place. The setting has that warm feel to it. Very inviting. A clean up beat sushi resteraunt. The staff is on point. Friendly, attentaive, polite. Quick on service... I mean wow! Got our beers and not even a second later got our appetizer (potstickers) they have pork inside! Yum! Soon after the rolls came out; we got the Sizzling White, Red & Sweet, & Titanic Fire Roll. All delicious! But my fave of the 3 was the Red & Sweet. Our waitress was very helpful not pushy at all; she would let us be while still checking on us from time to time. The rolls are delicious and accurate on size compared to other places. The price is a bit on the high side but it's sushi... when is sushi ever inexpensive. Overall a great add on to the resteraunt scene here in Salinas. Will definetly be back. read more

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I've had gastric bypass surgery so I cannot eat rice. I ordered a riceless sushi roll and they did an amazing job! They went above and beyond with assisting me! The flavor of the roll was great! Above that they had amazing staff that was very attentive and nice. I'd definitely recommend this place to anyone! read more

Arigato Sushi - Riceless roll! Yum! - Sushi Bars Near Me - Salinas, California

I was literally just passing by to see when this place was open for business, and noticed it was finally open! It was their second day. I was about to leave when the hostess started talking to me about the food, and I knew I just had to stay. My server, Alli, was really friendly, assisting me in whatever I needed. I had ordered the chicken karage and the In N Out roll. Both were mighty fine. Seriously. Afterwards I ordered some mochi ice cream with fried banana and that! my friends, was just, bananas. In the end, I left pretty darn satisfied. read more

Arigato Sushi - This stuff was pretty darn bananas! - Sushi Bars Near Me - Salinas, California

This place is not an authentic sushi place in my book (maybe most aren't in California, but anyhow this place seems to be less authentic). I tried ordering a spicy salmon hand roll which is a standard sushi bar order and they said they couldn't make it because it wasn't on the menu. They're rolls seem to cater to "crunch" and spicy tuna, or other crowd pleasing/cheaper toppings and that's about it. It's also very pricy. I wouldn't recommend. Definitely prefer Kokoro or Ikebana or Daruma. Or even samurai but they really raised their prices. read more

I go to eat often and the add ons price changes EVERYTIME when I ask why I don't get a clear answer

This was my first time! First Impression: Visually appealing. I'm impressed by the decor here, it's definitely a big transformation from a coffee joint to a Japanese restaurant. Environment: The layout of the restaurant is rectangular length-wise, kind of narrow, but spacious enough to walk around. The lighting around the restaurant is a bit dim. I'm going to assume it's apart of the ambience for dinner time. It's clean, smells fresh, and seems like a lot of customers love coming here. Staff & Service: My friends and I arrived on a Wednesday night and upon walking in we were greeted and seated immediately, a plus. Our waitress (can't recall her name) was very attentive, courteous, and did well to get us familiarized with the menu, another plus. I always look for attentiveness from restaurants and Arigato Sushi employees were consistent in providing my friends and I this aspect (+++). Food: I ordered the Medium Sashimi plate ($23.50 w/o tax) and I will admit I was expecting there to be more sashimi when I received it. However, to my surprise it was actually filling with the side rice I had. Quality? From (bad)1-5(good)? I'll give it a 5. With sashimi being one of my favorite Japanese dishes, Arigato sushi serves it fresh, presentable and melts right in the mouth. Alcohol: I can see why Mio Sparkling Sake is one of the popular alcoholic beverages. It's very simple, sweet, and low in alch content. If you have a small to moderate appetite, this would be a good place. If you have a large appetite, be prepared to spend a little more than $15 per person. It's just an estimate, but the overall price will depend on you and your choice of dishes. I would come back here again, but only occasionally since this place can get pricey. read more

Arigato Sushi - Medium Sashimi Plate ($23.50) slices are big! - Sushi Bars Near Me - Salinas, California

Vegan here. Avo roll and yam roll are my go to. Don't order too late cause the food never turns out how you had it last time over all it's fire read more

Service is too slow. Servers DO NOT greet you. Person who makes your sushi in the bar is long hair and don't use a hair net! Wth! read more

By far the absolute worst service I've encountered in my 25 years of living. God bless that waitress. I've never been made to feel so uncomfortable in a restaurant setting. Took 20 minutes to order. Our waitress was questionably unaware of social cues and made a mistake with our order request. She the then decided to tell us that we got her in trouble with the chef. She continued to talk about us to her coworkers 5 feet from our table... i said "we are right here and can hear you". She then broke down into tears about how the chef is always on her case." Rightfully so in my opinion. I work in the service industry and have never experienced anything quite like this. However- the Spiderman roll was good. read more

The staff was so awesome and accommodating walked in kind of late and they still allowed us to have dinner a bit past last call. The Ramen was delicious and I highly recommend the Dominic Roll.I enjoyed the vibe and food. read more

The three stars go directly to the Sushi chefs and the man with the hipster hat. We had the SF Giants Roll (our favorite) and the Red Mountain (also tasty). The rolls were really tasty and had a good portion of fish! We also ordered the tofu ramen which was, for lack of better words, not good. It tasted like nothing. And it had corn in it which was even weirder. Maybe it's because I started eating Ramen in Little Tokyo in LA, but this was the first bowl of ramen that I didn't finish. It had absolutely no taste. It tasted like nothing. The man in the hat recommended the pork (it's apparently more full of flavor) but we don't eat meat. I hope they find a way to add more flavor to the tofu ramen. Maybe add veggies besides corn. Or skip the tofu and add vegetables... Our waitress seemed like it was her first time inside a Japanese restaurant. I asked her the difference between the two ramens and her response was, "Ramen is like a soup with noodles." After we ordered she ran away (didn't even take our menus away) and we never saw her again. The man in the hat finally took our menus away, refilled our drinks, served us food, etc. Our waitress eventually brought us our check so we could finally leave. I would probably come back for the sushi...and I hope they get the service kinks taken care of. They all seemed a bit overwhelmed, lacked communication, and the guy with the hat was the only person to ask if we needed anything. read more

Arigato Sushi - Very sad ramen. The place down the street has bomb.com veggie ramen! - Sushi Bars Near Me - Salinas, California

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I travel a lot, and I try sushi everywhere I go! What I look for is options, variety, quality, freshness annnnnd presentation! The inside was clean, modern and nicely decorated, bathrooms super clean! The menu had tons of options, for the raw sushi lovers and the scared sushi lovers, cooked and uncooked! Took us a while to select, so we ordered appetizers, edamame and jalapeño Cheese it was sooooo good! Appetizers came out quick and so did our rolls! Service was exceptional, quality of food was on point, warm appetizers, our rolls tasted fresh our saki bombs were delish! I was definitely satisfied! I will def be returning and referring!there are way to choices to select from! The only thing that kind of sucks is I didn't see any happy hour options or half off sushi roll specials and that would def be a plus! read more