I've been going to Arlettes for years and absolutely love the service there, whether for getting clothes cleaned or altered, they always do a great job, highly recommend this place! read more

I want to thank Arlettes Cleaners for fixing my daughters prom dress. Friendly, prompt service and willing to listen to what I needed. We had an issue with the zipper and asked for a small clasp be placed above it and she agreed that's all it needed. I had just came from another not so friendly cleaners, who didn't even look at the zipper and just wanted to replace it. Thank you for your kind service! read more

I had my wedding dress altered here, and it was amazing! My wedding is two months out. They were so fast, and it came out beautifully. Mona and Arlette were so great! My dress had to be taken in and hemmed. They also added a bustle! My dress was long with a train and had several layers. The pricing was really reasonable. My friend also had her dress altered here and really loved it. 10/10 would come back! read more

This is a very late post, but Arlette single handedly saved my wedding dress after a previous alteration had burned it, and claimed they had not. Arlette knew right away the stain was from a burn. She was honest and told me she would try her best, but there was a chance it might not come out. It was smack dab in the middle of the dress and yellow. I was a mess. She was able to almost completely remove it. The color after Arlette worked her magic was so faint, it was impossible to see if you did not know it was there previously. She is a straight to the point lady. It can come off blunt, but it is not. She is a very kind woman, who continues to be my go-to alterations/dry cleaning spot. read more

I came across Arlette's Cleaners vía Yelp. I was looking forward to giving them my business since I was sure they would offer me good customer service. ( Based on Yelp reviews) I was quoted 400.00 for alterations on wedding dress which I thought it wasn't bad. So I asked Ms. Arlette if she could provide me with a written quote of what we discussed so I can go back and speak it over with my soon to be husband. Mrs. Arlette response was " NO, it's for alterations, hem, and alter sides of dress, you understand what alterations are ?!" Wow!! Really.. I believe Mrs. Arlette could've approached her reasoning in a much more professional/ POLITE manner. As a buisness owner like my self I know how imperative it is to keep clear GOOD communication at ALL times with all customers, avoid having. condescending attitude Note; Please try treating your customers with kindness- Arlette's Cleaners. read more

Stopped by Arlette's to get a quote on alterations for my wedding dress since her shop was right by where my husband worked. I'm glad I did. They made the alterations quickly and were very reasonably priced. I ended up getting bustles, hemming, and had the bust brought in. It looked incredible, so I asked her to also do my daughters' bridesmaid dresses to the same wonderful effect. Arlette's gained a lifelong customer with her amazing work. read more

Arlette's Cleaners - Sewing & Alterations Near Me - Upland, California

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I met Arlette in 2014 when I needed my suit altered for my wedding, and I've been coming back ever since. They consistently do a great job and are always friendly and quick to help. For the price, you'll be hard pressed to find better service, which is why I drive out of my way to take my business to Arlette. read more

Arlette's Cleaners - Sewing & Alterations Near Me - Upland, California

Arlettes is a great place to take your clothes. The prices are very affordable and the service is amazing. Everytime I go I always feel like I'm more than a customer. There is always great conversation and never a rush to get you out the door. read more

We didn't find my daughter's prom dress until the Monday before the dance and it was way too long for her. Took it directly to Arlette's Tuesday morning. They had her try it on, pinned it, and gave us a price quote right then. She had it back to us by Thursday, hemmed, steamed, and ready to go. They did a beautiful job with impeccable service. We would certainly return for any of our alteration needs! read more

Such a great experience both times I went. Not only are they such nice people they give great service. I went based on others reviews and I'm glad I did. I will continue doing business with them for all my alterations and dry cleaning needs. read more

Best service, truly kind and professional dry cleaner. Arlette is a wonderful business owner, always helpful, reliable, funny and trustworthy. I highly recommend to use her service, I come here from Claremont, 20 mins drive, but it's worth it! read more

Great service, whether you need alterations or dry cleaning they are fast and affordable! Had my wedding dress altered in 2019 after a terrible experience at another alteration place and have been a return customer ever since! read more

Arlette provided amazing service and quality of care! Went to get my medical scrubs hemmed and my holiday dress done as well. Everything came out perfect! The owner is quick with her work and has such a sweet personality that'll just bring a smile to your face when you walk in. Go to Arlene's cleaners for all your clothing needs! read more

Arlette and Vera are life savers! I had my wedding dress altered by ANOTHER ALTERATIONs and needless to say, my all satin elegant wedding dress looked subpar. The cut, the stitch, the fit was not what I imagined. I brought my wedding dress to ARLETTE'S CLEANERS because she had wonderful reviews on Yelp, and Arlette and Vera SURPASSED ALL MY EXPECTATIONS. They made my wedding dress look SPECTACULAR. I felt like ROYALTY on my wedding day because of their work on my dress. The MOST IMPRESSIVE thing was the time frame they had to work on my dress. I brought my dress in right before Thanksgiving and my wedding was the first week of December. Arelette and Vera had my wedding dress completed and pressed (as well as my CATHEDRAL LENGTH VEIL) with extra time to spare. We didn't even need multiple fittings. They GOT IT RIGHT the FIRST TIME. Arlette and Vera are the SWEETEST WOMEN ever. And they are both EXPERTS at what they do! read more

Arlette's Cleaners - Sewing & Alterations Near Me - Upland, California

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I been coming here for years now and for the last couple years I've been very happy with the service up until today ! I took a pair of sweatpants to dry clean. I decided to wear them today and to my surprise !! The stains didn't come off and also notice that it still had dried up food on the sweatpants . It was my fault for leaving with out checking them . I took her word that the ranch stain came off but it didn't ! read more

Arlette's Cleaners - " dry cleaned " - Sewing & Alterations Near Me - Upland, California

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I'm sending love and gratitude to the wonderful tailors at Arlette's Cleaners. As a tiny (short) woman aged 90, I purchased a knit duster cardigan via internet, and received a beautiful garment too long to wear safely. My in-home caregiver took it to Arlette's for me and requested it be shortened nine inches. Because the fabric was knit the tailor warned it might not look perfect. With a "go-ahead" assurance the job was done swiftly and perfectly. I am now safe from tripping and falling on the long garment. THANK YOU, sweet kind tailor. I will recommend Arlette's always! read more

I was recently in a wedding in December, and I took my dress to get altered here. Just a heads up. The seamstress is only there on Wednesdays. So plan early. When I went to pick it up, it was still a little wrinkled. They happily steamed it again for me. it was $80 to do the alterations, even though my bridesmaid dress was only $130. I appreciated the service - however the price seemed a little steep in comparison to what I paid for the dress. And if I wouldn't of had another day to wait for them to re steam that may have been bad. BUT the service was amazing. read more

PSA: Arlette is a Saint! You guys, this is the only place to bring your laundry for cleaning in the IE. I searched so long before finding the perfect spot and now I search no more. I really hope you will give her a try because if you're like me, your probably so frustrated trying to get someone to do things right. Arlette cares about you and she cares about your clothes and she cares about making sure you are happy her work. It's so obvious. My shirts are always clean, she gets the stains out, she gets the finished quick and something that I just think is so nice and endearing is that she will separate the orders if they are going to be a large sum of money. For instance, I bring in 70-80 shirts so She will split the orders up so I don't have to break the bank. Now, to be clear - she is very competitive with all other cleaners (even though you can't put a price tag on quality given to your wardrobe). I just wanted to say that she is willing to help anyone. It's amazing. Search no more, conveniently located and ever so wonderful service, this will be your last shop for a quality cleaners. Stay clean my friends. MLA read more

Arlette's Cleaners - Sewing & Alterations Near Me - Upland, California

I really like Arlette she is very kind, but I was not happy with the hem job her assistant did or the price I paid. I brought a bridesmaid dress in on a Friday and said the woman who does the alterations is only in on Thursday. When I asked for a quote on how much it would cost, I was told that she could not quote me, that it was up to the seamstress. So I came back the following week and asked the seamstress to shorten the dress and hem the dress above my shoes. My mistake here was that I didn't ask for a quote, and felt pressed for time as the wedding I was in was the following week. However, I think there is a responsibility for the business to notify me of the cost. When I picked up the dress I was charged $80 (almost the cost of the actual dress) and again was heading to rehearsal so I couldn't try it on in the shop. On wedding day I put it on, and it was too long! It was definitely not hemmed above my shoes and I kept tripping on it and finally had to tie it to enjoy the rest of the night. Unfortunately, I will not be using this business again. read more

My daughters dress came in on a Thursday, and it was huge! She was literally drowning in it! I was desperate to find someone who could fix her baptism dress in time for her ceremony on that same Saturday! I came across quite a number of dry cleaners that did alterations, but none of them were able to fix the dress in time. My last trip was to Arlette's. They made it soooo easy for me to come in with the dress, took a look at it, and reassured me it would be ready by the NEXT DAY! The women who helped me at the front were so so friendly and so accommodating! I absolutely trusted them with my daughters dress. I came in the next day, and the dress was PERRRFECT. It was actually ready before the time that was given to me! 2 hours early to be exact! They called to lmk. The dress was the perfect length for my daughter and it looked so cute on her special day! THANK YOU!!! read more

Arlette's Cleaners - Before. Length was way to long. And neckline was drowning. - Sewing & Alterations Near Me - Upland, California

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Arlette is the best!! She such a sweet woman, I don't see how anyone gave this business a bad review. She is all smiles since the day I walked in. I brought two newly purchased jeans to her on a Friday and asked if they could be hemmed by the following day. Normally it takes a few days but Arlette was kind enough to have it done by Saturday. That was surprising to me since Dry Cleaners usually don't make exceptions like that unless you're a regular customer. This was my first time coming here too! I've had a little difficulty finding a good dry cleaner in the area to hem my pants since I'm so short I can't just wear them straight after buying. Good price too! $10 per pant. I've paid $15 at other places just to have it come back too short or the thread doesn't match the rest of the pants. But not here. Everything looks perfect and was hemmed correctly! I will continue to come here in the future as I received such quick, quality service! Thank you Arlette! read more

I came in with my wedding dress two weeks before my wedding. I had the best experience working with Arlette's cleaners. My dress Waac done on time and it's perfect. I was so happy that I sent my groom and bridesmaids there. They feel like family to me and I am so so so thankful! read more

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Always kind and very friendly. Clothes are always complete when she promises. We have come for multiple alterations (mostly pant lengths) and have never been disappointed read more

The owner is super friendly and extremely accommodating. It's like a small torn place but with super professional results. Not a fan of only being able to see the tailor one day a week but otherwise not really any complaints. read more

Tailoring experience was terrible Pricey: it was going to cost $590 to get two dresses, one shirt, and one skirt "altered" Rude: one of Vera's first comment is "don't get dressed, I will you get you an estimate because we have a lot of customers" (even if an appointment was made two weeks prior) Arlette and Vera frequently whisper in the back, making the customer feel that they are speaking about them. They ask you to get dressed on your own and never offer help. I requested assistance with buttoning my shirt since the buttons were in the back and her reply "why can't you do it? Buttoning is easy" Apathetic: I bought my dress a long time ago and initially thought all it needed was shortening, but when I tried it on, it was also big all around. I asked if they can make the dress look better by taking in the dress on the sides and she said "well that is going to cost more money, everything we do will cost extra money" I replied that I understood that. She again goes in the back, whispers some things with Arlette in their native language. When she does attempt to take the dress in you have to tell her where it needs to be done, when I asked for her opinion since she is the expert in this she says "well you don't know what you want?" So I replied "no, the tailors I go to usually make recommendations because they are the experts" I finally left with all my belongings when she poked me with the needles she was using to pin the dress read more

When your service is not only the best you've experienced but when the people who provide the service are special too, you have to speak up. I'm not a big yelper, but I had to write this one. This place has been very good to me because the owner's care. So much so that this pretty lady needed some flowers today. Not because of her outstanding service, but because of her heart that matches her efforts. If you appreciate people going the extra mile to make sure you're treated well, this is where you need to be. Many business owners can learn from how this business takes care of their customers. read more

Arlette's Cleaners - A true servant! You deserve to be acknowledged for not only your customer service, but your caring heart the fuels your efforts day to day. - Sewing & Alterations Near Me - Upland, California

My sister has just moved nearby and since she also needed to get her friends' formal dresses dry cleaned that she'd borrowed, we wanted to make sure we went to a great place so as not to take the chance of ruining them. Arlette's Cleaners was a no brainer based on the reviews. And I found all the positive ones to be exactly what I experienced: AMAZING customer service - the owner is so lovely, friendly, and knowledgeable. And all of the dresses came back looking absolutely pristine. They even fixed the broken zipper on a pair of my pants. All of this at a very reasonable cost. We will definitely be returning to this location as regulars! read more

We're so pleased with the service and quality of the work that is put into our weekly cleanings with this shop. She also has helped us out with sewing on our girls martial arts patches. Parking lot is tight, but we are happy to use this efficient cleaners. read more

Amazing service, friendly staff. In need of a Taylor they do an amazing job. Recommend 100%

I completely forgot to write a review. The only reason I yelp her today was because I wanted to know what time she closes. I've been going to Arlette's for a few years now and I don't think you will find anyone better. She is most sweet and kind human being you will ever meet! She take pride in her business and you can see that right away. Her prices are reasonable and she is always on time with retiring your clothing. I mainly have my clothes launder and pressed, but I'll occasionally have thing altered here. I highly recommend using her service as you will not be disappointed. read more

My daughter and I went to Arlette's wanting to alter her $100 wedding dress she bought on Amazon. They did an amazing job adding a corset back and changing the entire look of the dress. We gave them a timeline and they exceeded it way beyond our expectations. The ladies are very professional and I wouldn't have changed a thing about our experience. read more

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Wow! Arlette's did it again!! The last time I was in was several years ago for my own wedding dress and it fit perfectly after Arlette and her team worked their magic. Now it's my sis-in-law's turn to get married and my matron of honor dress needed some MAJOR alterations (two sizes too big between being in-between measurements and losing 15 pounds). The dress originally could fall to the ground if I didn't hold it up when I first brought it in. One week turnaround and the dress looks like it was MADE for me ! Will update with pictures in a few weeks after the wedding! Thank you Arlette and her magician of a seamstress! You both are complete angels!! read more

HOLIDAY HOLD-UP Three days before Thanksgiving 11-19-18 I dropped off my Beautiful $350.00 White Leather 3/4 Length Coat. Arlette told me it would not be ready for 2 weeks. I said fine. I called on December 5th (two extra days for Thanksgiving) to see if it was ready. She told me if would be another week & she would call me. Something in her tone made me feel as if I was annoying her. I double check my receipt & notice a disclaimer that said "Not responsible for any items left over 30days" so upon realizing time was ticking & I had no documentation to prove that I'd been checking in to see if it was ready I showed up with my iPhone camera ON. She seemed upset saying she told me to let her call me & the coat would be ready in 2 more days that would be the 12-13-18. Sure enough she called me in two days & said come get your coat we will be unable to clean it. I went in picked up the coat and asked why?She said in a very dismissive manner that it was "Impossible to clean." I Said well it sure took you long enough to figure that out. I guess I should be grateful my coat wasn't stolen but the Holidays & the Stress of feeling played by the owner who could have told me that the day I brought it in (if it was true) or not presumed that I would not be back within 30 days & the outcome would have been more to her liking. I had only wore the coat once on a trip out of state so it wasn't that dirty. I can't imagine what a professional Leather cleaner found so "Impossible to clean." Why was she so angry? Why did it take almost 30 days for her to figure that out? read more

Done as promised and she did a great job in hemming my pair of pants. I will definitely go back!

Great service and also very reliable promised me a time and date last minute and they had all my alterations done and ready for our event!

Arlette's is the only place I will ever go. For one the service is absolutely perfect and she is just the sweetest!!! I have had numerous last minute stops for dry cleaning or alterations and she has always been the best! The alterations are perfect and my clothes always come out spotless and perfectly steamed or starched. I highly recommend her for all your dry cleaning and alteration needs. read more

Arlette's Cleaners - Perfectly altered dress done last minute in less then 24hours! - Sewing & Alterations Near Me - Upland, California

Arlette and Mona are phenomenal! I brought in a gown that was several inches long and needed to be altered for an event the very next day. I called Arlette and she said that I would not be disappointed. She was right! Mona the tailor was magical and she gave it to me the same day. It fit perfectly, extremely professional. I couldn't be happier and they made my night! read more

I had my wedding dressed cleaned twice here. Once was after my wedding, it was filthy!!! But i needed to get it cleaned for it day after photos. After the photos I brought it back and had her cleaned and preserve it for me. Arlette knows what she doing! My dress looked like it was new! I borrowed a petticoat and there was a pen mark that wouldn't wash off from the bride I borrowed it from, but I took it to Arlette and she was able to get it off! She's the best! read more

Thank you Arlette for your expertise on my boyfriends jeans! They came out perfect. I will recommend this business to everyone.

I can't thank Arlette's cleaners enough for making my wedding dress fit so perfectly. The alterations were done so beautifully. They were so inviting and made my experience amazing. I was nervous at first because they had to do so many alterations but they made me feel comfortable and you can't tell the dress was altered. They also added a bustle and straps to the dress. It was gorgeous. They were honest and on time. They were very sweet ladies and really do their best to make you look your best. read more

Arlette's Cleaners - Sewing & Alterations Near Me - Upland, California

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