I bring my Audi here for regular maintenance and have had consistently good experiences. Oil…read morechanges are reasonably priced and appointments are usually easy to schedule sometimes even the same day. The owner is knowledgeable and helpful, offering recommendations for preventative maintenance and providing clear, upfront quotes for any work needed. Car: Audi A4 2019

Really great service, very efficient and they don't try to upsell you on anything. I take my Toyota…read morethere for regular maintenance and recommend it highly.

Why get ripped off at the dealer? Get your routine maintenance or repair done here for a reasonable…read moreprice! Stress-Free Auto Care provided efficient service at an honest and reasonable price. They also did not try to sell me something I didn't need. I will definitely come here again.

Best auto care shop I've ever been to! The technology they use is very efficient and modern (text…read moremessages, emails of all notes and invoices, real time updates, etc). Nick was very professional and kept me updated on my car! The whole process was so easy and truly stress free. Would highly recommend!

I originally encountered these guys when looking for a shop that could fix the convertible top on…read moremy BMW Z4. They told me what would be involved and that they would not be able to work on it without it costing a fortune. A less than honest shop might've tried to soak me for a repair job that ends up costing more than expected. I know, because others have tried that. These guys gave me an honest appraisal, and I remembered that when choosing a shop to work on my wife's car. We had just bought a 2006 BMW 330 ci, and like clockwork, just after the 30-day warranty expired, we had problems. It had just rained torrentially for three straight days and unbeknownst to us, the drainage ports in the trunk were completely clogged, allowing water to build up and penetrate to the electrical system. We noticed the dash lights, indicators, and steering wheel controls did not work. We brought it to Toole's with the hope that it was something easily diagnosed and fixed. It wasn't. To keep an already long story from getting much longer, I will just say that it was a 4-day-long diagnosis as the problem component(s) were not easily found, even with advanced diagnostic equipment. They sought out expert advice from other professionals who specialize in BMWs. The problem component was found and replaced. I originally agreed to three hours of labor, but since it went as long as it did, I happily agreed to an extra hour. So essentially, they stuck to the agreement plus a reasonable additional amount. I tried to add on a tip but they wouldn't accept it. We bought them pizzas instead. I recommend this shop because they're honest, friendly professionals who seem to really want to help out their customers while running a respectable business.

I *really* wanted to like these guys. Really. They were highly recommended by a long time customer…read moreof theirs when I needed a reliable shop after my mainstay shop closed. The first time they did what they were supposed to but also added all sorts of nonessential, foolish, 'let's see if the old lady falls for this' service recommendations. It immediately reminded me of back in the day when car salesmen pushed undercoating. Also not necessary. I politely declined the extra +/- $1,000 (!) services. I tried again about two weeks ago when I went in for a problem with the driver's side window. Give them a second chance. The young man told me, to my face, that it would cost $260 **just to look at the problem**. In deference to his youth I did not say what I was really thinking, asked him to repeat the quote, said thank you and left. Here's the thing - women are actually not stupid and this kind of thing happens to us all the time. It is infuriating and highly insulting. Ask any woman you know to tell you her version of these experiences. Finally, the core issue is being disrespected. No one wants that. Oh, the end of the story is that I went to another shop nearby and the guys looked at the problem immediately, fixed a minor adjustment and did not charge me. BTW, they had three or four bays: BMW, Lexus, Mercedes so clearly they were trusted. Just saying. Bye.

I am so glad I found these guys! Genuinely a great shop and they know what they're doing. I had a…read moreterrible experience with a local dealer trying to repair my C7, and after constant unresolved problems, I decided to take it to someone else.. I found Clarity, which luckily is a very short drive from my house. They were extremely communicative and transparent throughout the entire process. Did a full inspection on top of the issues that I brought it in for and they made recommendations, but I did not feel pressured to make any decisions. Ultimately I got everything done anyway and they were so quick. They sent photos of the car and photos confirming the issues they found as well. Not a shady shop at all in my opinion. I also brought it in on a Monday morning, the car was ready by I think Thursday or Friday that week. After dealing with my car sitting at the dealer for months with little to no communication, this was a HUGE relief for me. So I decided to bring it in again to get my new rims installed. Literally within a couple hours the car was ready to be picked up, the process was super easy overall. These guys will be my go to for any future repairs or general maintenance that I need from now on. I highly recommend them. Thank you to the entire team at Clarity for coming through and getting everything done in such a timely manner.

Unprofessional communication and questionable billing practices…read more Based on my recent experience regarding an AC repair, I recommend avoiding Clarity at all costs. I brought my vehicle in for a diagnosis and received a four-item quote (compressor, condenser, lines, and recharge). I originally accepted this quote with an agreed-upon completion of the end of the next business day. The issues began with communication: Late-stage changes: At 5:20 PM the day before the work was set to commence, I received a text stating the parts supplier had changed, the price had increased, and the timeline was being extended. They also requested a deposit despite not doing so earlier. Lack of transparency: When I asked for a breakdown of the price increase, I was simply sent a link to a long PDF rather than a clear explanation or a phone call to discuss the new terms. The most concerning part of the experience: Because I had not yet approved the new, higher quote or the extended timeline, I messaged them the following morning to decline the job. I was told they had already removed my compressor. Management's stance was that because I had originally approved the "items" on the first quote, they were entitled to start work on those specific parts--even though the total project cost and timeline had changed and I had not signed off on the revised estimate. The shop manager told me I needed to "take accountability" and that this was a "me problem." I was ultimately charged an hour labor just to get my car back. If you value clear communication and a pleasant customer service experience, avid Clarity Auto at all costs. It's genuinely the worst customer experience I've had.

Can't edit my original review so just updating to clarify some typos (FRICKING SIRI!!!):…read more I've taken my Porsche as well as my Mazda to their shop and BEEN happier with the quality and pricing of their work compared to the dealerships. They communicate efficiently and provide no more service than what is needed. In fact, I had the MAZDA dealership suggest thousands of dollars of work that was completely unnecessary.

I found these guys a couple months ago when I was in need of an oil change. I was looking for…read moreplaces that had reviews from women. Personally, I hate taking my car places because, unfortunately, females get taken advantage of. All their reviews were so great! I called and they were able to get me in the next day. I was able to drop my car off in the morning and pick it up after work. I asked what kind of oil and immediately was told not the cheap stuff for your BMW- I said good, you passed the test and we laughed. They were awesome. I have since taken my car back to replace my battery and get my engine bay cleaned. Battery is easy I know, but my car is special and I didn't want to deal with it. I was met again with exceptional service- going above and beyond! They respond quickly, provide great service and even throw in some jokes! These guys are seriously so kind (and funny). If you need to have work done in your car, take it to them! They gave me a great deal and took such good care of my car! Thank you!

Great service, top notch repairs, efficient and all around good people. Every business should be…read morerun like Spiteri's. Bring your cars here, these guys know their trade!

We took our Jeep to Spiteri's and we're glad we did!…read more The staff was impressively professional and polite, we got better service here than most 5 star restaurants and hotels. Cris Ramirez who is our main point of contact is a true professional. He accomplished what was promised at the beginning of the service. Their prices are competitive, the shop is spotless and they offer shuttle service. This was our first experience here and we'd highly recommend taking your car to Spiteri's. These guys are pros at what they do! Thank you: Cris, Tim and Liz!

KC and the team are very knowledgeable on Bimmers and great service. Nothing you don't need…read more Open Saturdays too.

I needed to replace a broken exhaust bracket which was located under the car ( old BMW 328)…read more Jonathan responded quickly. Asked me to come over for a free inspection. Gave me a quick and very fair estimate for labor and the part. He ordered the part and messaged me 2 hrs later. I went back and they completed the job. The shop is very clean.

Quick take: Hassel free repairs…read more I have two cars and both have been serviced by the wonderful team at A+. This shop is conveniently located in San Carlos. Everyone I've worked with provided 5 star service. Great customer service and high level of care for my cars. I'm fairly new to the area and very glad I found a reliable auto repair shop. Thank you A+!

Came in to have Check Engine Light issue fixed so I could register the car…read more They did their diagnosis, got the error code identified, they replaced parts, I paid $1600 and picked up the car...only to have the check engine light come back on as soon as I started the engine. I was a little frustrated because they told me the problem was fixed. I immediately brought the back, had it re-diagnosed, and was later told there is another issue which would cost $700 (after a bit of a discount), and there could be more after that. It's an older car, but with relatively low mileage for its age (20 year old Lexus sedan with 105k miles). At least this time I was told there are potentially other underlying issues, which could be cost prohibitive. After this second round of repairs, I was told they'd have to partially take apart the engine because "it could be..." I didn't want to continue this process if they weren't even sure what the problem is and I would have to pay them more so they could "maybe find" what is causing the check engine light. They seemed to be more diligent this second time, and took a little more care to see if the check engine light issue was fully resolved. Good on them for their second effort. I wish they could have done a more thorough check the first time instead of it seeming so exploratory. Maybe that's how the problem had to be discovered, but it felt like it was more process of elimination than a targeted solution. I can disconnect and reconnect my battery and get the same results of the check engine light off for a few days. I took the car back now $2400 lighter in the pocket, unclear if the two parts they replaced may have still been functioning, and with my check engine light still on. I feel it was a misdiagnosis of the problem initially. If they properly diagnosed the problem, my decision making would have been different. Instead, I feel as if I got strung along for two payments if I wanted to have my car back that I still can't register.

I was searching high and low on the Peninsula for a shop I could trust to install lowering links…read moreand spacers on my 2026 Range Rover Sport. I checked out various shops and Armen at Artec said he could do it and had experience with installing Airmatic lowering links on all types of Euro cars. It's hard to find shops that will work on Rovers around here. Armen and Lev took excellent care of the truck while it was in the shop and really dialed in the stance perfectly for daily driving and Access Mode. I am extremely pleased with their work and customer service very friendly guys and I plan to have them lower my other cars soon. If you are looking for top notch service and expertise for any mods, hit them up!

Artec Automotive redefined for me what excellent customer service means…read more To give you an idea of just how honest these wonderful individuals are, I will share a short story. I used to drive a 2012 Mercedes Benz C250, which had more than 169,000 miles on it at the time. After I got a check engine light, Artec Automotive determined that the issue would cost at least $2,500 to repair. Instead of encouraging me to do the repair, I was advised to avoid the repair, given the car was getting up there in miles and may have required much more repairs shortly after. I ended up selling the car shortly after. I have never had a company advise me NOT to do a repair that would have generated plenty of revenue for the company just for the labor fee alone. This act of honesty was so incredible because I am used to mechanics ripping people off. Artec is the best Automotive company I have ever worked with, for their honesty & transparency, for their overall value, and for their knowledge of vehicles which they freely give to customers like me. If in doubt where to go for your car needs, look no further than Artec. This company does much more than car repair - they handle tinting as well as performance upgrades and car audio, in addition to diagnostics and repair.

I highly recommend 5-Star Auto Service--they are truly outstanding and trustworthy!…read more When my "check engine" light wouldn't go off, I was frustrated after another mechanic hooked up their Chevy scanner and charged me $200 to replace an O2 sensor, only for the light to stay on. But 5-Star Auto Service hooked up their Chevy scanner, accurately diagnosed the real issue with code P0400 (EGR Performance), and called me right away for approval. For just $125, they skillfully removed the EGR valve, discovered the passages were completely clogged with carbon, thoroughly cleaned everything, and rechecked the system. The "check engine" light has stayed off ever since--their honesty and precision saved me a lot of money and hassle! On top of that, upon my request, the team at 5-Star meticulously inspected my car for all necessary mechanical repairs and coordinated with a trusted body shop to prepare a comprehensive, detailed estimate of $14,296.29. This professional report is exactly what I need to confidently recover costs from the DUI driver's insurance company. 5-Star Auto Service delivers exceptional skill, integrity, and genuine care for their customers. I completely trust them and can't recommend them highly enough--if you want reliable, honest auto service done right the first time, this is the place to go!

I came to 5 Star Auto Service for help diagnosing and repairing the cause of a check engine light…read morein my car. They were able to diagnose and repair the issue in half a day, and the price to repair the issue was very reasonable compared to the going rate. I also used them for a smog test which they got me in for a next day appointment . Pros: Honest, skilled and reasonably priced repair shop Cons: Not finding them sooner