Bought a tool bag here yesterday younger guy help me out nice guy. . I went to return the item…read moretoday and an older gentleman told me there was no returns on "TOOLS" Never was that mentioned to me , and secondly a tool bag isn't a "TOOL". lastly some middle aged lady gave me attitude swearing she sold me the bag not sure if she was racial profiling or what but the employee that sold me the item was a guy. I'll be sure to take my companies business elsewhere

Went to go pick up A tool for a job luckily they had one…read moreleft saved the day..floor guy lead me right to it..Great Customer Service

I recently visited this hardware store and had an outstanding experience. The staff were incredibly…read morefriendly, knowledgeable, and always willing to help me find exactly what I needed. They took the time to answer my questions and offered great advice without making me feel rushed. The store is well-stocked with high-quality supplies, and it's clear they take pride in carrying reliable products. Whether you're a professional or tackling a DIY project, this is the place to shop. Excellent customer service, great prices, and top-notch products--I highly recommend this hardware store and will definitely be back!

They really know their stuff! they give valuable advice! If they don't have what you need they…read morewill order it!

Been coming here all my life, whether it's for my garden or picking up plumbing supplies for my…read morefish tanks. MW never fails to impress me! The workers here are always approachable, friendly, and genuinely helpful. They'll give you good advice, offer their honest opinions, and even help you figure out ways to save money depending on the project you're tackling. Always a great experience and definitely one of those places I can rely on!

Ever since moving to San Gabriel over 30 years ago, this has been my hardware store for home…read moremaintenance. They always have what I need and now it's plumbing. The shower is leaking and the lawn needs watering, so I jumped into the car to get what I need. Although this is an Ace store, coupons are site specific and are not shared among the hardware stores. Oh well, I'll need to be more careful reading that fine print, but got what I needed and not wasting time looking for the right hardware. Although not the cheapest, it is the most convenient to my home, so I'll be shopping here for a little longer...

Beware of the store Manager here is why ! I visited…read moreMerritt's Ace Hardware on Hacienda Blvd with my e-bike because there is no secure bicycle parking outside. Before bringing it in, I asked the cashier if it was okay since I was only going to be inside for a few minutes to purchase a few items. The cashier said it was fine. A few minutes later, the store manager, who I believe is named Evan, came through the store yelling, "Whose e-bike is that?" in front of other customers. Instead of speaking to me professionally, she immediately became confrontational. I calmly explained that I only needed a few minutes to finish my purchase, but she responded by insulting me and using profanity. I'm an adult, a paying customer, and a regular shopper at this location. There was no reason for the situation to be handled with shouting and disrespect. If there was a store policy, it could have been explained politely instead of creating a scene. I reported the incident to corporate, but because this location is independently franchised, they were unable to resolve the issue. Based on my experience, I cannot recommend this store while this manager is in charge. Customers deserve professionalism and respect, not public embarrassment over a situation that could have been handled with a simple conversation. Ty

Customer service is horrible I tried to return two new products unfortunately I had lost the…read morereceipt but did have the credit card I'd used and they refuse to credit my account I believe this is bunch of BS and owner being greedy I recommend going to home Depot or Lowe's their customer service is great they just ask for your ID give you start credit or return to your credit card easy peasy I'm a landlord of four properties and purchase a lot at hardware stores and I could assure you I will NOT be shopping at this Ace store any longer

Got van keys copied and house keys copied here. And yes it works perfectly. Very affordable…read moreprices. Will come back again.

Love this little store. Every square inch is covered with stuff. A lovely woman own the place…read more She's open every day. You need it? She'll have it. Hardware, lawn care, plumbing, keys, electrical, hardware, she has it all. She's a one-person operation. Be patient.

Sometimes it's nice to skip the big box stores and support a true neighborhood hardware store…read more I stopped in to grab a few items and, as always, found myself spending extra time checking out their incredible BBQ selection. If you're into grilling or smoking, this place is a hidden gem. They have an impressive assortment of BBQ rubs, sauces, accessories, and a great selection of Traeger pellets. It's easy to get lost browsing all the options. Of course, it's still a fully stocked hardware store, so you'll find everything you'd expect for your home improvement and repair projects too. What really keeps me coming back is the atmosphere. It reminds me of the neighborhood hardware stores I grew up with. The staff genuinely welcomes you when you walk in, they're knowledgeable, happy to answer questions, and offer advice you can actually trust. On top of that, their prices are very competitive. Shopping here just feels more personal, and it feels good supporting a local business that truly values its customers. Great people, great prices, and great vibes. Highly recommended!

The workers there were super friendly and helpful. They went above and beyond to help us even…read morethough they didn't have what we needed.

Boom! Just like that, our home was able to get a minor upgrade. I wanted to extend our gutters and…read morewas able to get them matched. Everything was ordered within a few days. The staff was super helpful with the order. The installation was a 'snap' with matching gutters. If you're in the area, be sure to pay them a visit.

Great service and have items you need to get the job done. Not as big as Home Depot of course but…read morefor a quick in and out trip for a job this is your place. The staff is very nice and was helpful.

I recently purchased some vinyl windows and a sliding door from Oromill Lumber. The staff was…read moreknowledgeable and had an answer for all of my questions.They are professional. I didn't have an issue from them at all. I more than recommended Oromill lumber for your next home projects. Thank you!!! You guys where great!!!

What I really come here for is to get keys made. It is very convenient and unlike Home Depot you…read morecan usually get service right away.

Andres from plumbing gave me excellent customer service. He went above and Beyond in helping me. I…read moream leaving satisfied and with a great shopping experience.

Solid Home Depot with lots of parking, at least when I visited on a weekday mid morning. Came here…read moreto get some packaging boxes for work and the best bet for the cost was to get 2 smaller medium sized boxes to Frankenstein to make a bigger box since a bigger box would have easily been around $40. This Home Depot seems newer than the ones closer to me which is neat. The layout is completely different too with more fancier sheds on the outside and the entrance being sort of in a corner than the standard rectangular ones I'm used to. Many more self check outs too which is nice. Workers were helpful and seemed like they were having a good time at work since they were sing song chanting the calls for when they're driving a fork lift and such.

Speed of service at McMaster is unmatched. It's so refreshing to see how everything moves quickly…read morefor them. Even the website is speedy.

I actually really don't like this place and I'll tell you why.... I cannot just come in and buy…read moresomething or hand an item over that I got there before and tell them "i need this". Customer service is amazing including the people over the phone but it sucks when I'm right there and I have to call in a phone order and wait 20 to 60 Minutes to receive it when they have it right in the back...anyway they got a lot of stuff to choose from.