Response time quick. Quote very competitive no additional fees. Service requested provided detail…read moreof materials accepted.

These guys are great. Came in a large truck and shredded several boxes for $135 out the door. They…read morehave different rates for different quantities. I will call them again. Make sure you have a reasonable place for them to park or at least double park if it's a quick transaction. Thank you!

Jim, from inSITE Shredding, responded to my request for a quote very quickly via a text message. He…read morehad an opening a couple of days away - which was perfect for me. He texted when he was about 20 minutes away and showed up right on time. In no time, he had my paperwork dumped in his bins and they were shredded very quickly. His price was fair - and for $2 per box, he carried my boxes downstairs - which was a huge plus! I will definitely use inSITE shredding again and I highly recommend them!

Used InSite to shred 12+ boxes of confidential documents. They arrived on time. Processed the…read moreshredding quickly and did it all in front of me, for security. Jim, who helped me, is extremely professional and personable. I will use them again when the need arises.

Annette the phone. Answers the question... very helpful. Highly recommend using this service…read more.. they have mobile service and support other local businesses also. Thank you for your great service, Sharine

Just used them! These guys are great. Was able to schedule within hours. They're very flexible…read more Arrived on time, cool guys, easy. Really makes life convenient! Will use them again. Also, Good pricing!

These guys are great!! Carrie was professional and clear with her directions. She was also very…read moreknowledgeable and patient with all my questions. The process was fast and totally painless. The guys in charge of the shredding process( wish I could remember their names) were right on time and super professional. I highly recommend them and would use them again.

We recently moved, and had boxes of mail to shred so we scheduled a pickup with Bay Shred. They…read moretold us: "We'll call you thirty minutes before we come over". Then a few days before, we got a worse-than-the-cable guy window of 10:30am - 4pm. We have already moved out of the old place, so this was important -- both my wife & I work, so we couldn't just hang out at an old place with no internet. Two hours passed, and I thought, "What's the most likely failure mode? Calling my wife's phone or forgetting to call?". So I called them and was told "Oh they'll be there in an hour." An hour passed. No call. So I called again, "They're on their way!". Finally it was 3pm, so I drove half an hour back to our old place, on the theory they would have to be there by 4pm... right? No calls on the way to our place, so I called them once I got there. "Let me see if we can find the driver!". Then came the admission that the driver had actually dropped by our place around 1pm, but had simply forgotten to call either of us [!]. I don't rightly know how you can forget this since it was part of the engagement and I called about it repeatedly throughout the day... Anyway, after another 30 minutes of waiting at the empty house in which dispatch told me she would work it out with the operations center. When she finally got back in touch with me, she told me that well, the business closes at 5pm, and well, would I be available the next Tuesday? This was Thursday. Anyway, she promised the driver would be disciplined. I don't really care about that -- maybe this one driver is a screwup, but if your business processes can end up with someone having a _five day_ delay, they don't seem very robust. In fact, they're so bad it made me skeptical of whether I would trust them with shredding personal documents. Anyway, I'd spent so much time at our old house it was rush hour so it took an hour getting home (normal travel time: 20 minutes). My wife & I cancelled the order and we're just carrying the boxes ourselves to another vendor. Maybe they dont make house calls that often? Their website makes it seem like they do, and if so, I just don't think anybody should give this company their business. Honestly, I feel like they owe *me* some money for wasting so much of my time.

If I could give zero stars I would. This is the worst company I have ever dealt with. My company…read morewas going through a massive purge of old files and needed a shredding company. Because we had used them previously (for a small job) and we had an account, I called them to order shredding bins. When you call, the sales rep will send you an agreement, you sign and then crickets. You will never hear from them again despite numerous emails and calls. You will not know when they are coming to drop off the bins until you are surprised one day by an Enterprise truck (did they have to rent a truck?) wanting to drop off bins. Okay fine, we fill up the bins and call for a pick up. No answer then finally weeks later they show up but can only pick up 8 out of the 10 bins. Now we have 2 bins sitting around and who knows how long it will be until they are picked up. The local driver/dispatcher is not answering calls or emails. But the cherry on top with this company is they sent us to collections. Yes, a collection company. We have NOT received one invoice from this company. Not one! Despite asking for an invoice. No one has ever called about payment. I was the one to take initiative and asked for an invoice with absolutely no response. I am shocked that this company is still in business with the way they run things. And based on the bad reviews, I am not the only one that think they are horrible. I beg anyone that is thinking about using them to reconsider. Save yourself the trauma of having to deal with this company.

Even though people are fully embracing COVID avoid this company like any other plague for your…read moreshredding service. I would try Bubonic. Don't even think about starting a national account or being an existing customer with one. They have a new Customer Portal which is useless. Their Customer Service is an atrocity, you will not receive a response after a week if at all. Any forms submitted or questions asked go into a black hole. All calls are routed to one central number and you're subjected to lengthy hold times. Reps will direct you to the new portal for any and everything. If you do use the Customer portal to schedule a pickup the order doesn't get communicated to the local branch so you're waiting for a driver to never who never shows. Truly a frustrating and unacceptable business practices. Avoid!

I was completely happy with my experience with this group, and drivers…read more Delivery and timeline fit.

I found the process to be very easy to shred my papers was done immediately and for a reasonable…read moreprice.

From getting the estimate to watching the shredding process, ProShred is the best. Michelle was…read moreprompt in giving us the pricing breakdown and following up up with my appointment. Paul called me from his prior stop to let me know he would arrive in 20 mins. He explained how the shredder worked and pointed out different things on the monitor. The price was exactly what I was quoted. Thank you Michelle & Paul!!

The Proshred mobile shredding truck arrived and Paul emptied my bags containing documents into the…read morebin. Paul was super fast and seeing his bright shiny smile made my day even nicer. The shredding process was explained to me and I was able to view the document destruction on the monitor that was located on the side of the truck. Great service from the beginning of phone contact with Michelle to coordinate an appointment up to the document destruction with Paul. Pricing very reasonable too. Thank you everyone at Proshred. I had a good experience.