Service was great I was held right away. The value was great. I was pleasantly surprised at the…read moreprice. Quality of service was top-notch.

Had years' worth of confidential documents to shred and I sure didn't want to shlep it all to a…read moreshredding business. From start to finish, Shred Works did a wonderful job for on-site shredding. Great service, reasonably priced, and arrived at my location right on time. Highly recommend.

Jim is great at communication and flexible with times. Showed up at the agreed time and it was…read moreSUPER quick. Great pricing. Recommend!

I am happy I did my research, I concur with the reviews about inSITE SHREDDING…read more This company checks the boxes for great customer service, promptness, convenience, affordability, professionalism, and privacy. I requested a quote and received a prompt response from Jim. Jim answered many of my questions and was professional. This shredding company is the most affordable I've found. Jim came to my home, he loaded the bin with the files, then it's dumped in the truck, and you're able to watch it being shredded. I will definitely be a repeat customer. I highly recommend this company.

Annette the phone. Answers the question... very helpful. Highly recommend using this service…read more.. they have mobile service and support other local businesses also. Thank you for your great service, Sharine

Just used them! These guys are great. Was able to schedule within hours. They're very flexible…read more Arrived on time, cool guys, easy. Really makes life convenient! Will use them again. Also, Good pricing!

These guys are great!! Carrie was professional and clear with her directions. She was also very…read moreknowledgeable and patient with all my questions. The process was fast and totally painless. The guys in charge of the shredding process( wish I could remember their names) were right on time and super professional. I highly recommend them and would use them again.

recently used a shredding service in San Mateo for a large stack of old financial documents, and…read morethe experience was excellent from start to finish. The staff was friendly, efficient, and clearly focused on security. They walked me through the process, answered every question, and made sure everything was handled safely. The pricing was straightforward with no surprise fees, and the drop-off took less than five minutes. The facility was clean, organized, and easy to access with plenty of parking. If you're looking for a reliable and secure shredding service in San Mateo -- whether for a one-time purge or ongoing business needs -- this place is a solid choice. Highly recommended.

If I could give zero stars I would. This is the worst company I have ever dealt with. My company…read morewas going through a massive purge of old files and needed a shredding company. Because we had used them previously (for a small job) and we had an account, I called them to order shredding bins. When you call, the sales rep will send you an agreement, you sign and then crickets. You will never hear from them again despite numerous emails and calls. You will not know when they are coming to drop off the bins until you are surprised one day by an Enterprise truck (did they have to rent a truck?) wanting to drop off bins. Okay fine, we fill up the bins and call for a pick up. No answer then finally weeks later they show up but can only pick up 8 out of the 10 bins. Now we have 2 bins sitting around and who knows how long it will be until they are picked up. The local driver/dispatcher is not answering calls or emails. But the cherry on top with this company is they sent us to collections. Yes, a collection company. We have NOT received one invoice from this company. Not one! Despite asking for an invoice. No one has ever called about payment. I was the one to take initiative and asked for an invoice with absolutely no response. I am shocked that this company is still in business with the way they run things. And based on the bad reviews, I am not the only one that think they are horrible. I beg anyone that is thinking about using them to reconsider. Save yourself the trauma of having to deal with this company.

Even though people are fully embracing COVID avoid this company like any other plague for your…read moreshredding service. I would try Bubonic. Don't even think about starting a national account or being an existing customer with one. They have a new Customer Portal which is useless. Their Customer Service is an atrocity, you will not receive a response after a week if at all. Any forms submitted or questions asked go into a black hole. All calls are routed to one central number and you're subjected to lengthy hold times. Reps will direct you to the new portal for any and everything. If you do use the Customer portal to schedule a pickup the order doesn't get communicated to the local branch so you're waiting for a driver to never who never shows. Truly a frustrating and unacceptable business practices. Avoid!

I was completely happy with my experience with this group, and drivers…read more Delivery and timeline fit.

I found the process to be very easy to shred my papers was done immediately and for a reasonable…read moreprice.

I cannot say enough about what a great service this company provided to us. No need to look…read moreelsewhere. Angel walked me through the process on the phone - no rush, she was willing to answer any and all questions and gave me some great suggestions on how to make my work easier when pulling together the documents for shredding. Gave me quotes on all the different options, etc. At the end of our conversation, she explained what to look for when contacting other companies. One thing she mentioned was to look out for hidden fees (Proshred is totally upfront with ALL fees). I had previously seen a bad review on another company about hidden fees so that rang a bell for me. After our conversation, Angel sent me an email with everything in writing and every time I emailed her with another question, she got back to me almost immediately. I looked no further and scheduled them to come to my site. Day of: apparently someone called in sick so Mike, the OWNER, showed up to make sure the job got done. Wow, don't see that all the time. Nicest guy - very professional. He was done with our 47 boxes in less than an hour. The price was WAY cheaper than if we'd had to take boxes to a site to be shredded. Based on price per box on other shredding websites, I estimate we saved about $700! And that is if we had taken all 47 boxes to the shredder!!! Bottom line - give Angel a call.

From getting the estimate to watching the shredding process, ProShred is the best. Michelle was…read moreprompt in giving us the pricing breakdown and following up up with my appointment. Paul called me from his prior stop to let me know he would arrive in 20 mins. He explained how the shredder worked and pointed out different things on the monitor. The price was exactly what I was quoted. Thank you Michelle & Paul!!