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    Arrowhead Lexus

    4.5 (474 reviews)
    Closed 8:00 am - 8:00 pm

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    Nevena Evtimova was such a blessing she is absolutely amazing to work with great personality great show showed us everything we wanted with no hassle we are very picky and very indecisive and she gave us ample time to talk with each other so we can comfortably much a educated decision we are so happy with our purchase and the whole Lexus team David Robinson really made everything happen and made sure everything worked! Very thankful for the arrowhead Lexus team as a whole! I would highly recommend to all friends and family!

    Thank you Arrowhead Lexus your a amazing Team!
    Veronica G.

    We had the best experience getting our dream car. Mayra was so welcoming professional met our purchase goals in no time. Then we met Linda finance professional she gave us great advice she explained and answered all our questions. Bob was the guy showed us how to work all the bells and whistle on the car very knowledgeable and patient with us. If you want to have the best experience go to Arrowhead Lexus down to earth professional Team .

    Vanessa M.

    I rarely write Yelp reviews, but Mayra at Arrowhead Lexus absolutely deserves one. From the moment we walked in, she was genuinely kind, patient, and incredibly helpful. Car shopping can feel overwhelming, but she made the entire experience smooth, relaxed, and actually enjoyable. What stood out the most was how she never made us feel pressured. She really listened to what we wanted, answered all of our questions, and made sure we were comfortable every step of the way, especially our sons! Her knowledge and professionalism were impressive, but it was her positive attitude and authenticity that really made the experience memorable. You can tell she truly cares about her customers and takes pride in what she does. If you're going to Arrowhead Lexus, do yourself a favor and ask for Mayra. She made what could have been a stressful process one of the best car-buying experiences we've had!

    My purchase from Arrowhead Lexus. Extremely pleased with every aspect of the buying experience!
    Jeff W.

    The Lexus Experience--defined at Arrowhead Lexus! Over the past week I started the journey of looking for a new vehicle and decided on a Lexus. I first went to a non-Lexus dealership locally in Scottsdale and did not receive the experience I wanted. Having had good experiences in purchasing at Lexus dealerships before I decided to head to Arrowhead Lexus yesterday as they had multiple vehicles that fit my parameters, and boy was this the right move! Spoke to Caelen at first over the phone who was welcoming and professional. When I walked up about 30 minutes later our sales rep (Kris) was waiting and greeting me by name. Kris was a great sales rep. We were immediately relaxed and at ease with him as you could tell he's had a wealth of sales experience and knows how to work with clients. After narrowing down our selection we got down to negotiations. I had a trade-in and after a couple back and forth offers we got to a fair purchase and trade-in valuation and a deal was struck. I felt the negotiations were fair and professional. A short time later we were in Finance and Linda took great care of us. In making my cash down payment I had actually given her $100 too much, and she promptly noted that and handed me back the extra $100 showing her integrity. Paperwork was smooth and easy, and we were out and in our new car in no time. Having purchased 10+ cars from dealerships over the years, I'd have to say that Lexus dealerships provide the best buying experience, and from those excellent experiences with Lexus, I'd rate Arrowhead Lexus at the top!

    We had a great experience at Arrowhead Lexus this Saturday! Aidan, on the sales side, found us the car we were looking for and helped us secure it before we were able to get to the dealership. Aidan really listened to our needs and spent the time to match us to the right car. When we got there, Aidan had the paperwork ready and brought us to the car in the beautiful delivery bay where it was waiting with a big, red bow on top! That extra touch made the experience feel personal and showed us we were valued customers, not just another sale. Aidan showed us around the car and happily answered our remaining questions. Linda, in finance was immediately warm, personable and genuinely interested in helping us obtain a lower interest rate. The digital signing process was incredibly simple, and the large tabletop signature screen made it easy to read through each document. It was pretty slick! The whole process was stress-free. Aidan and Linda made our car buying experience very enjoyable :) Thank you so much!

    Jim D.

    We just bought a new Lexus, our first "brand new" car purchase in over twenty years. We've always bought near new to avoid the initial depreciation when leaving the car lot. But, we looked for near new Lexus vehicles and they were hard to find, so we decided to splurge a bit. I've never enjoyed dealing with the new car hassles and negotiations, so have opted for the fixed price, low pressure approach of Carmax. But, as used car prices get closer to new car prices, it makes sense to explore the new option. We had a really good experience with this dealership and with their sales guy, Ed Benjamin. Never high pressure, always listening to both of us (this was a car for my wife!), which Ed very quickly realized. He worked hard to find us the just right vehicle, and tracked its shipment all the way to their dealership. Once it arrived, the process was all very nice and easy to understand. We love our new Lexus, and highly recommend Ed Benjamin.

    Lexus RZ
    Jeff H.

    Amazing experience with technologist Bobby Evans. Very knowledgeable on the RZ technology. Very helpful even though we didn't buy from the dealership! Never met someone with as much knowledge as him. Would give him more than 10stars if possible.

    Kings K.

    On 12/13/25, I went to the Lexus dealership in Arrowhead in pursuit of a new UX300h. From the very beginning, Murtada was in constant communication with me. The location was clean and very welcoming. Yes, we had a few debates concerning my vehicle type and price, but overall my experience was exceptional. I was able to test-drive a few cars before making my final decision although I knew what I wanted before I even walked through the door. I was offered lunch while waiting, the coffee was amazing, and I was constantly offered water to keep me hydrated. Caelen, the sales manager, was also accommodating throughout the entire process, and I truly appreciated that. Now let's talk about the finance manager, Annette, whose professionalism was exquisite. She went over the financial portion with precision and didn't miss a beat. She not only sold me a few packages but also took the time to explain them thoroughly, which I truly needed for the future journey of my vehicle. Her aura was kind, welcoming, and accommodating. I drove out of the dealership with my new car and was told I could take pictures, which I will add to this review. Since it was late, I was given the basics of my UX300h, and Murtada arranged for me to return that Monday to go over the specs, get my tint, and have the paint protection film added. Bobby, Bobby, Bobby, you did a marvelous job going over every vehicle feature, right down to activating the Lexus app on my phone, and for that I am truly grateful. He is so meek and mild, and his patience is unmatched. Let his phone ring and don't judge him his musical palette is top-tier, and he definitely knows his musical icons. Another beautiful soul was Nichole, who served me lunch when I returned on Monday to drop off my car. As I sat there, I felt like I was catching up with an old friend. Overall, my customer experience was phenomenal. You can tell this team was strategically hired to ensure customer needs are met, and that is very important to me. If you are in need of a new vehicle, I would not walk to Arrowhead Lexus I would RUN. Go see Murtada; he will take care of all of your vehicle needs. His service is truly pristine.

    2020 Kia Optima EX
    Heather M.

    After getting our car totaled by a 20-something in October, we had to wait what seemed like an eternity for the insurance to pay out. After missing out on a few cars that looked like good deals, we popped in to look at a Kia Optima. Chloe was the rep assigned when we booked the appointment to see the car. She was very knowledgeable and a good saleswoman -- definitely tried to close the sale that night. The insurance money wasn't in yet, though. The car was solid but felt like it needed an alignment. He went back Friday to claim his new car. They agreed to do an alignment. Even though it wasn't a Lexus, Arrowhead Lexus had a giant sparkly bow on it! Classy all the way. We really thought the experience was quite pleasant and a welcome break from the typical dealership experience. Chloe is great and well worth choosing as your sales rep.

    Jennifer S.

    I walked into Arrowhead Lexus & was immediately greeted by Ed Benjamin. He listened & found the perfect car for us. He made the car buying experience easy & enjoyable. Linda in finance took her time with us & explained each step of the way. Ed set us up with Bobby Evans to connect my phone with our new car & showed us all the technology features. Mia & Donna were great, as well. Great experience & I highly recommend.

    Love my car
    Charlotte S.

    Ady Hernandez and Annette Holscher A First-Class Experience at Arrowhead Lexus! From the moment I stepped into Arrowhead Lexus, I was blown away by the level of professionalism, warmth, and genuine care from the entire team. Buying a car can sometimes feel overwhelming, but at Arrowhead, it felt like a VIP experience from start to finish. My sales consultant, [ady Hernandez was absolutely incredible -- knowledgeable, patient, and truly committed to helping me find the perfect Lexus. They took the time to understand my needs and preferences, answered every question with clarity and confidence, and never once made me feel rushed or pressured. The entire process -- from test drive to trade-in to financing -- was seamless. The dealership itself is beautiful, spotless, and welcoming, with a calm, luxurious atmosphere that reflects the Lexus brand perfectly. The finance team was equally impressive, walking me through the paperwork with transparency and efficiency, and helping me secure a great deal without any surprises. Driving away in my new car[iwas one of the most exciting and satisfying moments I've had in a long time -- not just because I love the car (which I do!), but because the entire experience at Arrowhead Lexus was nothing short of exceptional. If you're considering a new or certified Lexus, do yourself a favor and visit Arrowhead Lexus. Their team is top-tier, their service is impeccable, and you'll leave feeling like part of the Lexus family. And the finance manager Annette Holscher was the best !!!!!!

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    Thanks for the review, Jeff! We're glad Bobby could help with the RZ.

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    Big thanks to Ed Benjamin,he helped me to get a good deal on my car !!!! Will definitely recommend him in the future

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    Amy W.

    Thank you for your feedback, Robert!

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    Thank you for your review, Erin!

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    We appreciate your review, Ken!

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    And to top it all off, Ali took the extra step in helping my husband make it truly special when we picked it up.

    Mentioned in 56 reviews

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    Peoria Ford - Thank you to Joshua Buettgenbach for the patience and understanding! Finally i got my 2017 mustang! Keep it up dude!

    Peoria Ford

    (1.1k reviews)

    I am a bit mixed on Peoria Ford service…read more We took our truck there for service after moving to the area. The last Ford dealership service department used to use the words "recommended service." Peoria Ford uses the words "failed inspection." Do not use the words "failed inspection" with me if it is something that is recommended and the vehicle will still be safe to drive if I cannot get the ridiculously overpriced service performed at that time. One item they failed was the cabin air filter. They wanted $80 to replace it. I ordered one from Amazon. It took 10 minutes to replace. They also wanted $50 to put $5 felt pads on the battery posts even though it was another Ford Dealership that didn't put them back in the first place.

    Absolutely TERRIBLE experience with Peoria Ford. Buyers should be extremely cautious (please done…read moreignore reviews they're the worst for a reason) when dealing with this dealership. The bait-and-switch tactics mentioned in other reviews turned out to be absolutely true, and I regret not taking those warnings more seriously. Had I agreed to pay the higher amount they originally wanted for the vehicle, they likely would have sold it to me without issue. I even offered to wire the money directly into their account and personally travel to pick up the vehicle, which should have eliminated most of the risk on their end. The manager claimed they had issues in the past with bad checks, but I was never offering a check -- only a direct wire transfer. When I asked why my situation was different, especially since they said they occasionally make exceptions, it became clear they simply wanted to make more money on the deal and used the out-of-state policy as an excuse to back out at the negotiated price. The entire experience was frustrating, misleading, and completely ridiculous. I would strongly advise anyone considering this dealership to think twice and avoid the hassle altogether. I dealt with multiple salespeople, the internet manager, customer relations Beverly, and the main manager. Everyone was polite individually, and Beverly in customer relations was very nice on the phone. She passed me through to the right avenues and then spoke to the main manager of the whole place, but the dealership's overall business practices were completely disorganized, misleading, and incredibly frustrating. I originally negotiated a number, walked away from the deal, and then was repeatedly contacted and pulled back in by multiple salespeople afterward. After more discussions, more time invested, arranging logistics, and preparing to move forward, I was suddenly told by management that they "don't do out-of-state deals." Then the explanation changed again to basically: they do out-of-state deals when it financially benefits THEM, but not when they don't like the negotiated price. That should have been disclosed immediately from the beginning -- not after days of conversations and wasted time. To make matters worse, they specifically told me to have a friend physically go into the dealership to inspect the vehicle for me, which I paid for and arranged. So not only did they waste my time, they wasted my money and my friend's time as well. As someone with two small children, I spent time coordinating inspections, logistics, payment arrangements, and seriously preparing to buy this vehicle, only to get completely contradictory explanations at the end. If you don't sell vehicles out of state, say it upfront. Don't repeatedly re-engage a buyer, encourage them to continue forward, send them through multiple departments, have them inspect the vehicle, and then refuse to sell the car afterward. One of the most frustrating and unprofessional car-buying experiences I've had and I have bought a ton of Ford vehicles. Buyers should be extremely cautious dealing with this dealership go somewhere else trust the reviews.

    Earnhardt Peoria Kia - Earnhardt Peoria Kia on 91st Ave in Peoria AZ

    Earnhardt Peoria Kia

    (333 reviews)

    "A Tale of Four Rotors" or "Why Trevor and Jason are Heroes"…read more You know how they say sometimes you don't know how bad things are until you fix them? This is one of those times for me. Over the last few years, my stopping distance was getting longer and longer. I attributed this to the age of the car. But after sensing a new and disturbing vibration when pressing down on my brake pedal, I called Service Manager TREVOR HODGE to see what it could mean. He told me that it was likely the rotors needing to be smoothed out. When they're not perfectly flush against the brake pads, they can give off a vibration when they engage. Not good. If you keep driving like that, it can ruin the rotors to the point that you will have to buy completely new ones ($$$!) or they will just break and we all know what that means. Lucky for me, he could fit me in right away. Yes, it took several hours (I had other items addressed as well), and no, it was not cheap, but when I finally got the car back, it was so worth it. Lucky for me (again) I got the fabulously talented Master Mechanic JASON BROWN, "a true perfectionist" according to Trevor. Well, my brakes now feel LIKE THEY DID WHEN THE CAR WAS NEW. Sorry for shouting, but it's pretty amazing. No vibration, silent operation, no pulling or wandering when braking, just solid, safe perfection. Keep in mind, they could have just told me "you need four new rotors," but they chose to save what I had, which was the more conservative (yet still very safe) approach. Why are they heroes? It's no exaggeration to say these guys probably saved me from brake failure in the very near future. Now, I won't land in the middle of cross walks anymore. Imagine that? As I've said before, I keep coming back here for the skill, honesty, and fair prices. Bonus? RENE at the service desk is amazingly entertaining. Just ask him. LOL Great results, great team!

    Horrible experience, Bought a car and it turned out they sold us it with a broken side window and…read moreit was not broken and they say we were lying and wouldn't pull up camera footage and the manger was very rude and aggressive and claimed it wasn't like this when i had sent photos to him right after i saw this. Horrible experience horrible staff

    Larry H. Miller Toyota Peoria - The black beauty - home at last!

    Larry H. Miller Toyota Peoria

    (543 reviews)

    We were ready to trade in our Cadillac XTS, time for our first 4x4 SUV that I've been in my hubby's…read moreear about! Let's just say it took some persuading because my hubby loved our Cadillac but happy wife, you know the rest to that phrase! So after following a couple of dealerships we narrowed it down to Larry H. Miller & we left very happy with our decision. I'd been in communication with George one of the managers & John Barfield the Internet Sales Manager for the past week. Upon arrival for our appointment with John, George came to the front to introduce himself.... yes get it they're salesman but so many times you don't get such a welcoming! John already knew what kind of SUV we were interested in but he said he also found one that he'd love for us to look at, he wouldn't tell us what make because he wanted us to give him a chance! Once we saw this gorgeous Grand Cherokee L, fully loaded with 3 row seating with all the bells & whistles John had us, I told him he is good! The previous owner had every add on feature you could imagine including the passenger touchscreen, where I can search for restaurants, etc. then send the info to the main touchscreen for my husband! We knew the next SUV had tall orders to out-beat this choice & it was a very quick decision that we found the right SUV for our family! John was an amazing salesman, he knew our taste after meeting with us & he stayed within our budget! We got the car for an amazing price compared to other dealerships & we added on a 5 year bumper-bumper powertrain warranty including getting the SUV some new tints that are darker for the Arizona sun! My husband went back for the tints a couple of weeks ago and they did a great job & he was in & out within a couple of hours! I really hate how all car salesman are put in the same box as being pushy sharks, etc. because at the end of the day that's how they make their pay my friends... it's called earning a commission which is no different than a realtor! This dealership definitely did not disappoint at all, the financing department went above & beyond as well as our salesman John Barfield... I can't thank them enough for the amazing service that they gave us!

    I will never go back here even though it is closer to where I live than Sandia Toyota…read moreLarry H Miller - they salesmen are so pushy and giving ultimatums Plus I have an extended warranty on the Toyota I ended up buying at Sandia Toyota (where they were great) but Larry H Miller Toyota was snobby and NOT helpful when I asked if I could get something done there

    Peoria Subaru

    Peoria Subaru

    (214 reviews)

    My experience with Peoria Subaru can be summed up as good - not great. Here's what transpired:…read more Built my vehicle @ Subaru's website on 05/09. It was sent to Peoria Subaru. Wasn't contacted by a sales rep. 'til 2 days later. On 05/12 went to the dealership per request of the sales rep., Alan Nestor. Forester Wilderness was being built @ Subaru Factory & allocated to the dealership. Brought my truck to trade-in. Alan assessed my trade & got close to what Carvana was giving me so I was pleased with that. Couldn't get the vehicle exactly the way I built it @ Subaru's website. Vehicle was being built & if I wanted one relatively soon - I was forced to take it as-is. Dealership would not remove any options despite me not needing a $52 OEM Subaru cargo net which is as useless as an ejection seat in a helicopter. Forked over a $1,000 non-refundable depot to Alan. DISCREPANCIES: 1.) Asked Alan for a VIN number. Alan stated car had not even begun to be built yet. Got an e-mail from Subaru of America on 05/13. Called SOA on 05/16 & spoke to Kaila. asked if they had VIN number. She said not only could she give me my VIN number, my vehicle was almost finished being built. 2.) My wife has a '17 Subaru Outback. Asked Alan if there was a discount avail. since I was purchasing my second Subaru. He advised loyalty discount was not in place anymore & Subaru had no intention of reinstating it because "this is just the state of the world we live in now, Scott". During my conversation with Kaila @ SOA on 05/16, I let her know what Alan said. She laughed out loud & apologized about 32 times on his behalf and "is not sure why SOA and these dealerships are not on the same page". Moments later, I had a $500.00 off loyalty coupon sent to my e-mail. 3,) When Alan stated my vehicle had not even begun being built yet, he advised the factory in Japan has been completely "shut down". Joined a Forester Facebook group. One of the admins is the plant mgr. at the Subaru factory in Lafayette, IN. She also apologized on Alan's behalf and assured me the Japan factory is not "shut down". They were simply taking off an extra 2 days during the months of May & June. Hardly what I would call "shut down" 4.) Asked Alan about the Subaru Ambassador discount. Alan advised he had no idea what the Ambassador discount was. I brought in the loyalty coupon instead to prove the loyalty discount is still in tact. :) lolol. 5.) Leaving dealership on the evening of 05/12, Alan assured me he would keep me updated every single step of the way. That never happened. In fact, realistically, Alan did not even need to sell me the car. I walked in & knew exactly what I wanted. He never kept me posted. I did all of the legwork myself. I called SOA constantly for updates. He had no idea my vehicle even arrived on 06/03 until I let him know. Maybe Alan was having a few off-days. I have no idea. He never apologized which was upsetting to me. I gave him (and the dealership) the benefit of the doubt when I picked up my new Forester Wilderness on 06-04. He did review the vehicle with me and the finance mgr., George, was incredibly pleasant to deal with. Other than my interaction with George, I don't know if I have super great things to say about Peoria Subaru except that once my vehicle DID arrive - everything went smoothly, quickly and efficiently. But getting to that point and my initial conversations and interaction with Alan left me unimpressed. I believe he could benefit from a few Customer Service 101 training sessions. He seemed to over promise and under deliver basically everything that came out of his mouth on 05/12. The only thing he did adhere to (and maybe most important) are the final numbers in which we agreed upon. I was pleased with that. I'm giving them 4 stars... but realistically, it's a 3.5 in my book. They're 3 miles away from our house which is convenient and the vehicle order was correct, but the interactions from sales was disheartening at best. If the dealership feels anything I've written is inaccurate, I'd be happy to discuss with the general manager.

    If 0 stars was possible that's what I'd give this Subaru location. You couldn't pay me to go here…read moreagain, NOT EVEN IF THE CAR WAS FREE. This was my 2nd car I've ever purchased and my first car ever from a dealership. First off - They did not provide me with proper paperwork therefore my vehicle had temp plates for MONTHS. Second off- They made a massive mistake and take no ownership in doing so. As mentioned this was my second vehicle, therefore I had previously had a vehicle loan. HOWEVER when the sales associate Savannah was helping me she said that was untrue. Savannah stated that it was a personal loan and therefore I would have to take higher APR since I've "never had an auto loan" I tried to tell her I had but she insisted I hadn't and that the credit union I had the loan through had said it was a personal loan. I believed her, I didn't think such a huge mistake could be made on their end and although I was rather certain it was an auto loan they insisted it was personal. When they took my trade in they told me I couldn't have anything out of my vehicle as that would create "after market issues" and things wouldn't be OEM. They must be highly uneducated or just thieves that wanted the aftermarket items because not a damn thing on that vehicle was OEM. The many times I have had the unfortunate need to reach out to them... Your staff is rude unless they want something from customers such as a sale. Robert in finance needs to learn a little bit about customer service or stop taking his personal problems to work because you have a BAD attitude. You stated someone would call me back, then you called me back, I called you back and now nothing....? If you don't like doing your job then you should quit and find something more fulfilling for you. You may have decent google reviews but I'd advise consumers to review their yelp as well because the proof is in the pudding there. Good luck with your poor business standard and lack of interpersonal skills. I'm sure ya'll will hit me with the standard "Please contact to resolve these issues" however you can keep your too little too late apologies - I will NEVER do business with you again and I will continue to advise local friends and family to avoid you guys at all costs.

    Larry H. Miller Hyundai Peoria - 2026 Hyundai Palisade

    Larry H. Miller Hyundai Peoria

    (359 reviews)

    I scheduled an oil change and tire rotation and am currently 4 hours in to my wait. Their AI…read moredoesn't work and the person I spoke with when I made my appointment with said maybe an hour and half. They have a service tracker that doesn't work. This my last trip here. I am editing my review because Nick Kellogg (service coordinator) went the extra mile to improve a bad situation. They were way over booked but he did everything he could to make the best out of a bad situation. The service manager needs to look at their schedule policy so they don't have customers waiting 5 hours for routine maintenance. They're lucky to have Nick working for them.

    Brought my sonata here today for an oil change and during the oil change they text me about…read moremaintenance needed but I declined. Anyways 1 was for a pass side axle boot that's ripped, so they quote me 2000 I declined lol, I can do it at home for under 100.. I pick up my car and it's shaking so bad like a bent axle, my car has NEVER shaken like this.. I called the manager mark and all he said was "all we did was change the oil" I literally had a few friends in my car before I went to the dealer and all can vouch my car has never shaken like that... thinking about small claims... and also the girl that checked me in knew nothing about the motors, I asked to have the tech check the motor oil for metal shavings due to a bad tick I have, she proceeds to tell me that the replaced engine reuses the old oil lifters and that they are noisy when "lifting oil to the motor" lmao STAY AWAY

    Arrowhead Lexus - car_dealers - Updated May 2026

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