Kristy was such a blessing to our family. Her compassion, patience, and care meant everything to us…read moreduring this time. She made sure every detail honored my mother and brought a sense of peace to the entire process.

Cassie was a very thorough and sweet director. They do really work well with the families. If you…read moreare in a situation where you have children and maybe do not want to bring them in for the viewing or eulogy....They have a nice area to the right with a large fish tank and books with seating for kids. Nothing but good to say, but if they do read these reviews they really need to fox their sound system as it was cutting out a bit intermittently. Also the song family requested to be played we could sing to was a bit too low. Under the circumstances we wouldn't want it super loud, but again way too low.

Miranda and her team at Neptune were immediately immersed to the transfer of Mom from her facility…read moreto her wishes of cremation. it pays dividends to have pre-paid arrangements and Miranda proved to be a seamless asset to guide us through necessary steps without being intrusive. we certainly plan to enlist their services in future.

I could not have done this without Neptune. Kelsey took care of everything. Things that I…read morewouldn't even have thought of. She was compassionate, respectful and treated me like I was her only client. The death of a loved one is hard enough without having to deal with all the details. Kelsey did that for me. Thank you Kelsey. Pepper

No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

I highly recommend this place and Randy. I came here a…read morecouple months ago when my mom passed away. I am not a resident of AZ so I didn't know where to go. I am so glad we made the choice to come here. Randy made my whole experience amazing. He was super caring and he made everything so easy. He was so compassionate and you could tell he really cared. I am so thankful for this positive experience. He gave us a tour of the grounds and it was so peaceful and beautiful. Thank you Randy for all you did. You were a blessing in all of our lives.

My mother passed away recently. I needed her remains cremated. We are not doing services here. I…read morefeel lucky that I found this place. They were priced fairly, very upfront and did not try to upsell me on anything. They were the easiest part of this hard time. They do what they say they will do, all the time showing compassion the entire time. At a time when you are grieving you don't need a used car salesperson trying to upsell you on everything. You need people like these.

Have been very helpful during a sad event in our lives. Very Compassionate and caring so far.read more

We lost Baxter at 4:30pm on March 8th...Sunday Night. It happened in front of us, just collapsed,…read morewe lost his running-mate a year ago. Later that night I composed myself enough to start doing research our best option to handle Baxter best...however that wasn't available to us, because they didn't have to put him down. So I started fresh.. I looked at YELPS top 10...settled on a few at the top to do better research, you know the ones that don't give perfect 5 Stars 3's 4's...which you can probably trust them as much as you can the 1 & 5's but that's what I was doing. After finding to many negatives at the top places...I landed on #16, I know...who would chose them. I did, I liked the reviews I saw...glad I did. I called, Rachel answered...I became an expert in my research so she answered the questions that were important to me. Can you come by in the Morning (24/7 btw) and they could first thing. I had a few more questions (hesitations considering another Pet Place or two), she got back to me within 10 minutes...answer my questions...she said Greg would contact me in the morning, I asked about what they would pick him up in, he's a bigger dog. She said, a Camary (well I knew that was a car and would not work especially if they would put him in the trunk or something. Greg showed up on time, and guess what...it was a Camary, he was going in the trunk and I was more than anxious, pissed?...But she assured me he would fit VERY comfortably...Greg opened his trunk of his beautiful air condition Camary and I heard harp music as my fear left me..it was one of the biggest trunks I had seen, and my 85lb dog fit more than comfortably...the service just got better from there, hence the 5-Stars. 5-STARS WHY? Rachel was very warm, caring and considerate...very responsive to my questions. Greg, was even more-so, and that blew us away. My wife was a wreck she got Baxter from a rescue, so she's been there through it all. She LOVED everything about Greg! It takes special people to do this business right...2 of them (at the least) work at LEASH. They were outstanding, I asked all the questions (and more), questions that you will probably will ask...and they were perfect! Greg also has a Harley...my wife asked if he would bring Baxter back on the Harley...don't ask lol...Baxter loved car rides...never road a Harley. Greg didn't hesitate, he said you bet...and he did. Greg kept in constant contact with us, I'd ask a question and he would get back to me pretty much right away...he let us know when he would be bringing Baxter back and right on que Rachel texted me a couple days before to let me know. We got the Gold Package, which included a Paw Print (which obviously is a must) it wasn't plaster like my dogs from 12 yrs ago, it was plastic of some sort, but it was very realistic, so I know it was our dogs print...which now I can't say that about my plaster ones for sure, : / but we both said to each other, "I Really Like These"...my wife said she loved them. The Gold Package ran us $425, and because of LEASH we had a great peace of mind that he was handled with respect and care. We recommend LEASH with all our hearts!

My dog passed away suddenly in the middle of the night, I didn't know who call and the emergency…read morevet gave me the name for leash mortuary. Within an hour and a half I got the paperwork and someone came to pick her up. They were very respectful and caring. A week and a half later I got her ashes , her paw print and a vile of her fur. There was a private cremation. For 320 dollars if you're in that situation it wasn't a bad "deal" . They took really good care of her in the end. I got time to say goodbye and wasn't rushed.

This is where my Grandparents and 2 sets of Aunts and Uncles are laid to rest. The grounds are kept…read moreup nice, everything was green and pretty. Unfortunately, there is no shade near my family's graves. It was so hot our phone shut down from the heat. It would be nice to sit for awhile after a long drive to visit. Next time we will definitely plan to visit when it's cooler. If you go into the office someone will drive you out to where your family is. We followed behind. The lady that works at the front desk is very nice and helpful. The old lady that came out from the back and was cranky and was not wanting to take us out. She called a maintenance person to take us out. Two guys ended up showing us where to go and cleaned the vases for us. They were very nice and helpful.

Visited Sunland Memorial Park on Memorial Day. Some of my children were invited to participated as…read moreflag bearers in their annual Memorial Day ceremony. Clean and well cared for grounds. The outside area that the ceremony was being held workd well for the event. Event was and adult affair. The only children were flag bearers, or their families. Attendants were all professional and friendly. Seating was provided. Still, additional chairs were needed. Some in attendance knew to bring chairs. A BBQ lunch was provided after the ceremony. Lunch was served buffet style, with staff serving the food. Adequate amount of food to feed everybody.

Some of the absolute rudest old women at this "business". There are HUNDREDS of funeral and…read morecrematoriums I would recommend before I EVER sent a loved one here. Avoid this place at all costs -- your loved ones deserve better.

All staff were very caring and couldn't do enough for you. No matter the question, they found an…read moreanswer! The staff made the process much easier on all of us.