Dicks sporting Goods is ALWAYS my go-to, when I am in the market for new Yeti products and tennis…read moreshoes. This location is always fully stocked, clean, and the employees are very helpful. I also like that they greet you, when you walk into the store. I have ordered items on-line in the past and they arrived to my home within a day or two. Another plus in my book. Service is great, and the return policy is not bad. Way to go Dicks Sporting Goods! You have my vote.

It's sad. The days of being able to try on shoes, buy from local brick and mortar stores, and have…read moregood customer service seem to be over. Now when you call, it's like a hassle for them to check if they have a product. I get transferred to shoes and wait on hold, no one answers so routed back to same guy who says nothing kind or informative, just without a word transfers me back to shoes to wait again, woman answers and again it's like you're putting them out. A whole store of shoes (presumably) but "only one men's pickleball shoe." I guess only men play pickleball? No "I'm sorry. We'll let the owner know there's a request for women's pickleball shoes." Just, "I'm just telling you what we have." Yes, that is all you are doing. This is why everyone is buying on Amazon. Personally I'd still like to try shoes on before I buy them.

I came here months ago to pick up a Ruger Mini-14 Ranch Rifle before all this nonsense panic gun…read morebuying started. The reason I chose Big5 over a regular gun shop is because you don't, at least back then, need an appointment for your firearms test. You do have to make sure that you take it while a manager is there, so your best bet is calling ahead. The whole testing and purchasing process was very quick and easy. I even got a discount that just about matched the lowest prices I saw on line (I don't think they price match). Also, they are not an FFL for internet gun sales, so if you buy a gun online, you can't have it shipped here. I've been back since for a 16 gun gun safe, a hard sided rifle case, and most recently, a small 4 person tent for my yard since I work in healthcare and if I get exposed to a COVID-19 patient, I will need to isolate myself from my family. It's not as big as the one in Brea, but I keep coming back here because they have what I want in stock and the parking is easy and the staff friendly.

The store manager here is socially awkward and cannot talk to people. The employees are brain dead…read more The store smells like shit.

Thanks for coming through for us Triangle sports! If…read moreyou're looking for top-notch custom work--whether it's silk-screened shirts, hats, uniforms, or even trophies--look no further than this hidden gem! I was blown away by the quality, attention to detail, and fast turnaround. They bring your ideas to life with precision and passion. Perfect for teams, events, schools, or small businesses looking to stand out. Support local, and check them out--you won't be disappointed!

Wonderful Family Owned Business. I have been working with them for almost 20 yrs now. They are…read moreawesome. Very professional but personal at the same time,and their work is impeccable. Excellent quality.

Usually when I shop here there is a coupon available so I get you in more savings on the already…read moregood prices. The last few trips I got Adidas slide slippers and ski gear. There's always good shoes on sale good deals on Pickleball equipment and of course ski equipment and conveniently located around the LA area. Of course I'll always be back to big five.

Talked to this worker over the phone, was probably the manager. I asked a question and he was able…read moreto give me and answer plus more. Thank you Seth!

I purchased three stadium seats at a Big 5 sporting goods store during our recent visit to San…read moreFrancisco. Before leaving for a San Francisco Giants baseball game, I discovered that the stadium does not allow any outside seating. When I returned home, I visited this Big 5 location and spoke with a manager to return all three seats. There was an issue with the itemized items on my receipt, which caused the manager some difficulty, as the bar codes on the receipt did not match the codes on the merchandise. The manager resolved my issue within a few minutes, and I received my refund. The store manager was very helpful, friendly, and professional, and is to be commended for providing great customer service.

On 4/2/2023 at 5:27 PM i received excellent customer service from Erendira who handled our target…read morereturns at the register. Such an excellent performance and sincere kindness. Also the female manager was great in assisting me with looking at shotguns and other items of interest. Glad I stopped by and many thanks.

Spin has always been my place to go for shoes, dancer wear and even toys !…read more I appreciate everyone who works there but Kelly is my girl who helps me pick out so many cute outfits and my shoes orders , I spend hundreds here and will continue to do so with her great service she's the best one yet !

I love spin boutique, the staff there is definitely friendly and helpful once you walk in the…read morestore. They have the cutest dance wear for every holiday. The staff in spin boutique go above & beyond to satisfy your needs even if an item is not in stock they will definitely order it for you or recommend different items. I highly recommend spin boutique for all your dance/sex life items/needs !!

This review solely goes out to their manager Christian from the firearms counter. I came in a…read morecouple days ago to pick up what I purchased after a 10 day waiting period. Christian was the gentleman that helped me out along side a trainee. I understand when training someone, things may take a while. And it did. Buuuuut, even though he was training someone while helping me out. It was still one of the fastest transactions I've experienced compared to other locations. Very knowledgeable in his line of work which is greatly needed especially dealing with legal transactions as these. Answered all my questions with understandable explanation with no hesitation. What I was most impressed about is how he was guiding his trainee. Never once belittled them when they would make a mistake or didn't understand a certain line on the paperwork. Instead would guide them on how to fix or correct it in a friendly and professional manner. Because I've seen managers do that before and it gets so awkward. So kudos to Christian for not letting any sort of Ego get in his way. Bottom line. I'm happy with my purchase, and the customer service I received upon arrival!

This review is directed at ownership and management…read more I frequent Turner's for fishing gear and have consistently had positive experiences with the older gentleman in that department. He's knowledgeable, enthusiastic, and genuinely helpful. He represents what a specialty retailer should be. I've spent 1000's on firearms and ammunition over the years. Unfortunately, this visit was the opposite. I came in looking for M&P Shield 9mm magazines. Only one in stock -- not a problem. I figured I'd grab some ammo while I was there. As I stood in front of the ammo section trying to read the boxes, two employees directly in front of me made zero effort to acknowledge me. Not a "Can I help you?" Not even eye contact. Instead, they were occupied repeatedly racking the slide on a pistol and discussing how it was "blemished." The way it was being handled made it feel less like product inspection and more like someone building a case for why it should be discounted. I can't say for certain that the larger employee was intentionally trying to create or exaggerate wear to justify purchasing it himself -- but if that wasn't the case, the optics were spectacularly poor. What really stood out was the conversation. They were openly speaking negatively about other customers -- people who sounded like regulars -- directly in front of me. It takes a certain level of tone-deaf confidence to mock customers while another one is standing three feet away. I finally asked if they might have additional magazines in the back. The larger employee ignored me initially. When he did respond, it was with, "Are you talking to me? I'm doing paperwork," as though customer interaction was an unreasonable interruption. This was moments after he demonstrated that he was fully capable of multitasking slide manipulation and social commentary. I briefly considered asking for a manager, but decided it wasn't worth engaging further. If basic awareness and professionalism are optional on the floor, that's a leadership issue, not just an employee one. I left disappointed -- not because inventory was limited, but because the standard of service was. Specialty stores survive on expertise and professionalism. When that slips, you're just a warehouse with attitude. I hope management takes this seriously. There are strong employees at this location. Unfortunately, consistency appears to be selective.

Great location and friendly staff, his name is Ivan. The store was filled with smell of cigarettes…read morethe minute I walked in, which wasn't an appropriate environment for customers to have to be in. They have really low prices during Black Friday sales, but everyday prices are on the higher side.

First time here for a PPT (12-15 min at most) and I will be returning to make a purchase. Pricing…read moreis cheaper than ammo bros and turners. They have an assortment of rare consignment guns priced on-point with no gouging. Do not hesitate to visit this shop. Owners are nice and respectable.

First visit ever was for a bat and the staff was very knowledgeable and helpful. Second visit was…read morefor torn glove stitching at the finger, and they fixed it on the spot, no issues. Prices are more than reasonable and it's obvious they have a love of sports and respect for young players learning the games...

We wanted to check this place out because it was recommended as a good place to get inexpensive…read moresports and exercise equipment especially during Covid. Upon entering everything is sorted in sections, they have a variety of things for sale and they have signs for trade ins or buying your old things as well. Some items are expensive because they are the higher quality or limited editions. They also sold used bikes and many you might need to ask staff to take a look at quality and price. We looked around and we asked about the bikes and was able to try one of them to see of it'll work for a particular body size. The staff were very helpful and they all helped answer questions. Overall, I think of we'd like to get something and don't have to spend much, we'd come back and ask and hopefully they have it!

It's been a while since I had this experience but today I was in Dick's and I saw Emily the cashier…read moreagain and I was reminded that I wanted to leave her a very positive review I needed to do an exchange because i bought girl socks and needed boy nike socks. But i misplaced the receipt and was unable to do the exchange for the correct item.. This was frustrating for me and i got upset but Emily went out of her way to ease my frustration with a 10$ credit towards the new purchase if the correct item and just gave overall great customer service!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.