Hugo and Isela came to clean for me. They were friendly and did a good job…read more The company charges a flat rate per cleaning, which I opted for since I read of others suspecting their cleaners purposefully being slow to get extra hours.

I called to schedule an appointment, they scheduled my appointment, they take all my information,…read morespecifically asked for my credit card information to process payment before the services are rendered, ALL of that to call me the day of the appointment few hours before the appointment to cancel. They proceeded to say the mandatory "I'm sorry for the inconvenience" line and without my consent they shared my contact information with other businesses prior to the cancellation. So they knew they were going to cancel beforehand and they didn't have the courtesy to let me know until the last minute. Instead they shared my contact information without my consent. Disorganized, shady, unprofessional, not reliable. I hope they do better to the next person.

I've used Maids Unlimited twice now and the ladies have either been early or right on time, work…read moreeffectively, and my apartment always looks great and smells great after. Would recommend!

I really needed help cleaning my apartment since I had neglected cleaning while juggling work and…read moregraduate school. I requested a deep cleaning of my apartment. Chris, the owner, responded quickly and provided information about the cleaning services. The cleaners arrived early and cleaned my apartment very well. They were very efficient! Highly recommend.

We had some construction done on our place and had a one time post construction cleanup. The…read moreintake / appointment process was super easy and Maggy Maid has really good customer service. Maria and Andrea were great! They listened to our concerns and did exactly what we asked for. They were also efficient. We're really happy with how clean and tidy everything is. The one snag was that they were 50 minutes early and didn't let us know until they were at our door. Luckily we were nearby so that wasn't a problem. I recommend Maggy Maid and am very happy with their services.

We hired this cleaning company and during the service our TV was damaged. Accidents happen, but the…read moreissue was how it was handled afterward. We repeatedly asked for their insurance information to file a claim and never received it. Communication stalled and no resolution was offered. Unfortunately, because of the lack of follow-up and accountability, we can't recommend their services.

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

I have a 1,044-square-foot apartment with two bedrooms and two bathrooms. It was quite dirty but…read morecompletely empty, so there was no need to organize, rearrange, or move any furniture or belongings--just deep cleaning. The two cleaning ladies did an excellent job restoring both bathrooms and cleaning the refrigerator. They made them look almost brand new, and I was genuinely impressed with their work in those areas. The reason I'm giving three stars is that I originally booked three hours of deep cleaning, but the job ended up taking a total of six hours. Since the service time doubled, I expected the entire apartment to be thoroughly and professionally cleaned. Unfortunately, some areas were missed, including the insides and lower exterior surfaces of the kitchen cabinets, the kitchen and living room walls and baseboards, and the front entry door. In addition, after walking around the apartment in clean socks, my socks turned black, suggesting that the floors were not mopped thoroughly. As a result, my husband and I spent another two hours cleaning the kitchen and living room ourselves. I contacted the manager and requested a refund equivalent to one hour of service. He agreed to refund 30 minutes, explaining that the bathrooms were exceptionally dirty and required much more time than expected. While I understand that the bathrooms took extra effort, I still believe that spending six hours cleaning a completely empty 1,044-square-foot apartment should have resulted in a more complete and professional deep cleaning. Overall, the team did outstanding work on the bathrooms, but the quality of the cleaning in the rest of the apartment did not meet my expectations.

Really pleased with the cleaning done by Arlett. Everything was cleaned well and even small details…read morethat I didn't see myself before or would have thought of cleaning. The entire team goes above and beyond. Good value and well priced. My studio apartment is 650 sq ft and I've never had a professional cleaning done, so 4 hours was the perfect duration for one cleaner. I got the standard cleaning. If your space is less messy than mine then 3 hours should be enough. They even vacuumed and shampooed/steam cleaned + fluffed up the rugs and carpets I have, a great touch. I have a dog and they made sure to use pet friendly products that were still effective. You don't need to be home during the cleaning - just make sure they have access to enter your unit/home and they will send you the bill (and photo proof of the cleaning done) after, very efficient and convenient.

Update: once Thiago got in touch he made it right…read more Long story short: I got a deep clean and was initially frustrated about some things. Maria in customer service was astoundingly not good. Did not acknowledge or address my concerns--In fact she was gaslighting me which was wild! As soon as it got escalated, Thiago got in touch and made it right. He offered to send cleaners back which I declined because it literally was not even that serious, the cleaners did a great job and simply ran out of time to do a couple of small things. I had honestly been reaching out for them to hear and acknowledge my concern regarding expectations around the deep clean service and how that was communicated. Again, cleaners were good.

Very mediocre "deep clean". Terrible customer service. Then they charged me full price after…read morecanceling. Do not trust these guys. Update: It should not matter when the feedback comes, especially when you sign up for recurring service. You didn't clean the freezer, which I spent over an hour cleaning myself. When the next service reminder came, I sent my feedback and then and you basically questioned whether what I said was true. That's not how you treat people. You believe them. I can forgive mistakes. I cannot forgive being treated like a liar.

Absolutely spectacular! I've lived in my house eight years. I've never seen it so clean. I'm very…read moregrateful for the attention to detail. Even our vents and ceiling light fixtures were cleaned. I also did not realize I left high value jewelry on a table top. I'm so appreciative of the honesty and integrity of the staff. I signed up for a every four week service. Definitely looking forward to the next one!

One thing about my place is that even though I have cleaners to come my home isn't necessarily…read moreunclean. So, if the cleaners don't take major pride in cleaning they'll half clean because they don't think it really needs to be cleaned. If that makes sense. I found things that were not cleaned, pictures below. The most annoying thing though is that I specially asked about cleaning the light switches and the lady said they would. Well, they didn't. All in all, won't use there services again. Just didn't feel clean to me.

We've used Zara Cleaning several times now, and every experience has been consistently fantastic…read more They're reliable, thorough, and incredibly easy to work with. Each time, our business is left spotless--like, sparkling countertops, dust-free shelves, and even the little details (like baseboards and under furniture) are taken care of. The team is always professional and friendly, and I really appreciate how respectful they are of our space. Scheduling is a breeze, and they've been great about working around my timing. It's such a relief knowing I can count on them to come in and make everything feel fresh and clean. Highly recommend if you're looking for a service you can trust to do a great job every time!

Easy scheduling with Maid for LA at a reasonable price. Requested a deep clean of a vacant unit in…read moreWest LA (2 bed, 2.5 bath) plus a wipe down of all the blinds. Nara and her teammate came right on time and knew exactly what to do. The unit came out sparkling clean and they did a wonderful job. Would definitely call upon them if I need any cleaning work in the future. Thanks ladies!

I had deep cleaning done on my house for a total of 4 hours. The team of two did two bathrooms,…read morekitchen and partial of the laundry room. They took about an hour for one bathroom and I was a little disappointed with the laundry room as it wasn't completely clean. The first bathroom was pretty spotless which I loved. The laundry room still had plenty of cobwebs, however the floor was where most of the work went to. The ladies were very nice and listened to my concerns and requests. I'd hire them again.