Very professional and friendly. I liked it because they passed both my car inspections, lol…read more Seriously, it may look like and old Sunoco station but they are very up to date with technology and offer an updated video of findings while working on your car.

Wish i could give these a negative star. Dropped my car off there because they are a preferred AAA…read moreservice facility. They called and said the diagnostic fee was $239 to check the battery because the car wasn't starting. NTB diagnostic fee is $0. Would have taken it to NTB if i knew ahead of time the fee was so damn ridiculous. Now i have to get the car towed to NTB to get the battery changed because i refuse to give these crooks another dime. Then Mike lies and says he told me the fee before they looked at the car. He did not!

The owner is very rude and I had my tire balanced on Friday and Saturday my tire fell off and…read moredented my car. All 5 lug nuts were stripped and he didn't want to take accountability and called the police on me

I've been to this shop twice and both time's were due to tire emergencies…read more Friendly, helpful and they get you back on the road safely. I would recommend this business.

Air Park Auto is the epitome of excellence!!! I have been "burned" by so many mechanical businesses…read morein the RVA area in the past, and I feel SO comfortable and KNOW that I get the MOST cost-effective and friendly and CORRECT service available in VA! I did use another shop one time and found the service writer MOST helpful, friendly, kind, knowledgeable and to the point. I went back for another repair and found the service writer no longer there. I was so disappointed and didn't have my repairs done there. I went to Air Park Auto after a co-worker and friend recommended it, and there she was! My service writer was HERE (Ms. Kelly!!!)!!! SO . . . I've had much (to me, anyway) work done here, and it has ALL been EXCELLENT!! The mechanics are quick, efficient, knowledgeable and ALL the service has been that and more! I continue to be impressed and awed by this business! Great Service, Fair prices, and the people are superior!

Quality service is excellent fo r every service requested,the price is honest ,the personal is…read morevery frendly and the office is confortable

I came here for a scheduled state inspection and was genuinely impressed from start to finish. The…read morefront desk employee, Tim, was extremely courteous, kind, and patient in explaining everything. He walked me through the inspection process in detail and let me know that they look beyond just the bare minimum of the state inspection to make sure the car is in good overall shape. My car ended up passing without any issues, but I still left feeling very informed about its condition. Tim took the time to explain what they checked and why. The atmosphere was welcoming and I felt like they actually cared about me as a customer. The state inspection was also done right away, as scheduled, which was a huge plus. No long wait, no runaround. I am genuinely happy to give them more of my business in the future. If I need tires or any kind of repair work, this is where I am coming back. I honestly think I have found my new go to car shop. A hidden gem in Ashland for sure.

I recently went to ferbers to get some work done, and everything seemed ok, employees were nice but…read morethey played alot of price games, Over charging for there services. And after they repaired 1 issue I immediately had another happen when my truck had no issues before coming here besides it needed a oil and oil pan change so they said...I will not return because they became cold when I had an issue with there way of doing business.. These people got paid alot of money but greed still had to play a part..SMH

Took almost two hours after setting an appointment a week in advance. Would leave a zero star…read morerating if possible.

This place is very dishonest and shady. They told me that I had a huge hole in my exhaust and it…read moreturns out it's only missing a bolt. So that huge hole that they told me about turned out to only be the size of a bolt. They also did not do my alignment correctly causing my tires to spin and almost make me to wreck because they did not reset the sensors on my tires. Every time I have picked my car up from having repairs done at Cawthorne something new would be wrong and of course they would claim it was like that already even though it was not. When I called to confront them about these things they got confrontational with me immediately And then the owner's daughter Proceeded to repeatedly call my phone. I'm assuming this was to harass me for calling her father out on his poor quality of mechanic work. I would never recommend this shop after All of the bad experiences I've had with them. What they're doing to people is borderline criminal and I'm surprised they haven't been sued yet. They definitely praying on those who they feel don't know any better. After posting this experience on my facebook I was not surprised to find that many of my friends have had problems with Cawthorne auto and tire as well. Edit: I'm not from San Francisco California I'm from Ashland Virginia so I'm not sure why its saying that. I'm literally posting this from my apartment in Ashland VA lol.

Magnificent Mohamed and the team at Black Optix . They did a great job on my 2024 Toyota Prius . I…read moredropped my car off at 1 and it was ready a few hours later. Mohamed answered all the questions and concerns I had about which package to get. He was super responsive and helped make this process really easy . I will tell everyone I know about the customer service , quality of work and overall price.

Black Optix Tint did a phenomenal job on tinting my SUV. They were personable and very…read moreaccommodating. I recommend the Brook Rd. location to anyone who wants an excellent tint job.

stay away. !!! cons..!!!!! stay. away. !!!!! totaly tried to double charge me for work i got…read moredone for half the price at a dealership. stay away.!!!!