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    AT&T Store

    2.6 (257 reviews)
    Open 10:00 am - 8:00 pm

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    Reviews With Photos

    Don, my mom the customer, Gabriel, and Saul ASM. This is an amazing team!!
    Kim S.

    The service was smooth and friendly Saul the ASM helped us with filing a claim. Then directed us on our next steps which made the rest of the process work so efficiently. Don and Gabriel also helped and gave us a plan adjustment that was more beneficial for what we needed!

    Ticky T.

    The worst service on earth! Lack of professionalism and honesty. Everyone must be trained to lie or corporate is just screwing everyone once we leave the store. Even my first statement is over billed and had to return to make corrections that took 2 months. Really frustrated!

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    Photo of Kev D.
    4
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    11 years ago

    Helpful 0
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    3 years ago

    Helpful 0
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    Photo of Cameron L.
    55
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    19

    6 years ago

    Business owner information

    Photo of Manager

    Manager

    Helpful 0
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    7 years ago

    Business owner information

    Photo of Manager

    Manager

    Helpful 3
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    6 years ago

    Business owner information

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    Manager

    Helpful 0
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    Photo of Zeena H.
    331
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    96

    9 years ago

    Helpful 2
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    6 years ago

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    Manager

    Helpful 0
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    Photo of J C H.
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    34
    3

    6 years ago

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    Manager

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    Photo of b g.
    10
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    1

    9 years ago

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    6 years ago

    Moriah was awesome! Great service and easy process to get my phone upgraded and added another line

    Business owner information

    Photo of Manager

    Manager

    Helpful 0
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    Photo of Lisa S.
    99
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    9 years ago

    Helpful 1
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    Photo of Eric O.
    7
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    116

    7 years ago

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    Manager

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    5 years ago

    Helpful 1
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    4 years ago

    Helpful 0
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    Photo of Jay C.
    0
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    6 years ago

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    Manager

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    4 years ago

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    5 years ago

    Helpful 1
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    Photo of Nicole M.
    104
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    7 years ago

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    Manager

    Helpful 0
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    10 years ago

    Helpful 2
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    Photo of Cr B.
    46
    113
    747

    8 years ago

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    Photo of Manager

    Manager

    We sincerely appreciate you and all our customers!

    Helpful 2
    Thanks 0
    Love this 1
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    Photo of Kamil F.
    156
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    5

    7 years ago

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    Manager

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    4 years ago

    Helpful 0
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    Photo of C K.
    0
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    6 years ago

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    Manager

    Helpful 2
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    7 years ago

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    Manager

    Helpful 0
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    12 years ago

    Helpful 9
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    Photo of Ka'eo M.
    119
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    12 years ago

    Helpful 11
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    15 years ago

    Helpful 7
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    12 years ago

    Helpful 7
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    12 years ago

    Helpful 5
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    12 years ago

    Helpful 5
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    12 years ago

    Helpful 6
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    11 years ago

    Helpful 5
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    Photo of Joy S.
    136
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    11 years ago

    Helpful 3
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    7 years ago

    Business owner information

    Photo of Manager

    Manager

    We sincerely appreciate you and all our customers!

    Helpful 0
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    5 years ago

    Vic has provided me with extraordinary profession and expert service. He also has a courteous listening style. i recommend him highly.

    Helpful 0
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    Photo of J R.
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    7 years ago

    Business owner information

    Photo of Manager

    Manager

    We sincerely appreciate you and all our customers!

    Helpful 1
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    10 years ago

    Helpful 1
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    12 years ago

    Helpful 3
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    Photo of jack m.
    1
    74
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    7 years ago

    Business owner information

    Photo of Manager

    Manager

    We sincerely appreciate you and all our customers!

    Helpful 0
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    11 years ago

    Helpful 2
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    Page 3 of 7

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    Demitri and Moriya(?) was great in helping me make my decision to switch and ran me through the best options for me.

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    Apple Brea Mall

    Apple Brea Mall

    2.8
    (1.1k reviews)
    0.4 mi
    $$$

    Closest entry is from the JCPenney flagship store , continue on the first floor walk into the mall…read moreto access Apple Store . Apple Geniuses at the Brea Mall location are friendly and knowledgeable. My daughter's phone kept shutting off even when it's at 89% battery charge . To no avail her phone was not working and still continues to shut off. The explanation is that the brain of the phone is broken and can't function properly. We ultimately traded the defective phone They all have helped with my daughter's phone . Ultimately the Cat - she tried to fix bug / battery issues Sandy - she helped my daughter set up the new phone with AT&T carrier Joey - he assisted in setting up new phone with my daughter.

    Went there yesterday to check it out, and this will be my Apple Store I'll stop by until Victoria…read moreGardens finishes its renovation. Very nice and clean, it does get packed on Sundays but not as bad as Victoria Gardens. Did the Apple Trade In Earth day promo to treat myself for my birthday with new watch bands, all is well. The staff is really nice; and the Apple specialists are friendly. I even bumped into Kimberly who is temporarily working at brea, she's one of the specialists from Victoria Gardens as many of those employees are temporarily working there due to the other store's renovations scaling down the service. They have interactive displays of accessories that the older stores don't have which is really cool. Location wise it is neighboring chino hills so it doesn't seem really far like Victoria Gardens, just a few minutes more than what I would expect.

    Photos
    IPad area
    IPad area
    Checking out the Vision Pro
    Checking out the Vision Pro
    Always clean and bright

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    Always clean and bright
    Spectrum Store

    Spectrum Store

    2.2
    (17 reviews)
    0.6 mi

    I am surprised that I am one of the 2 anomalies that have experienced good service. But then again,…read moremost people will write the "not great" reviews over the "positive" reviews especially since this is a customer service based as opposed to food service. This Spectrum Store is located on the other side of the Trader Joe's on Imperial, and is across from the Sit 'n Sleep Mattress Store. With any Trader Joe's locations, the parking is always not great so it also translates into limited parking for Spectrum Store customers as well. Most of the time, unless urgent, I always make a reservation because then I know that I will hopefully be helped within a certain time frame. There is a tablet for customers to check-in for their reservations, right as one steps into the store. There is a monitor (to the right) that will show where the reserved party is, or where the walk-ins are. The employees will call your name and one will head to their kiosk. Most of the time I go, I do not have to wait too long (maybe 30 mins max one time on the weekend with a reservation), which makes sense since most people will be stopping by when they are not working. We've always had our questions answered and treated with respect. Yes, they are busy and people come in with questions in regards to their multitude of services (internet, mobile, cable, and phone). Yes, some customers ahead of you may ask many questions, or may not know how to ask their question for the answer they are looking for, and the wait time does take a bit longer. For certain things, I find it easier to stop by a Spectrum store to get my answers (sometimes) than to call their help line, which is not bad also because it is always a U.S. based customer service representative who answers.

    I came here to return outdated equipment. I had an appointment for 12:30 but decided to head in…read moreearly and I'm glad I did. Several people were already waiting outside before the doors even opened. I can see this place being very chaotic and why it's got terrible reviews. Employees don't stop people from cutting in line. Parking is awful because of the shared lot with a very busy Trader Joe's.

    Photos
    Outside
    Outside
    Spectrum retail store in Brea
    Spectrum retail store in Brea
    Spectrum Store

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    Express Phone Repair

    Express Phone Repair

    4.8
    (239 reviews)
    1.2 mi

    Contacted Payam 1st thru phone. Asked for a quote to replace…read morean iPhone XR screen. Payam gave mee a quote over the phone & after I disconnected the call. He texted me a photo of his kiosk along where he is located and the quote info. Really nice guy and as promised, It took 10 mins to replace the screen. Highly recommend getting your phone screen replaced here. Will definitely be back for future repairs. Great customer service. His pricing is really great because I did call around to get quotes from other local repair shops and his was way way less. Located in Brea Downtown. Across the streets from Cha Cha Cantina & Bruxie. Almost in front of Edward's theaters.

    My rating has upgraded to zero! The man maybe owner didn't give his name, he called from an unknown…read morenumber. The charges were reversed from the credit card company. The credit card company gave him an opportunity to dispute however they said they did not get a response therefore charges were reversed. He threaten to file a police report, I told him go ahead. I said you failed to repair the phone correctly and did not communicate until now because the charges got reversed. I do not recommend this establishment whatsoever!!!

    Photos
    Kiosk is right in front of Edward's cinema. Across the street from Cha Cha cantina & Bruxie 08.10.24
    Kiosk is right in front of Edward's cinema. Across the street from Cha Cha cantina & Bruxie 08.10.24
    My location in downtown brea right in front of cha Chas restaurant in the corner of Edwards movie theater,
    My location in downtown brea right in front of cha Chas restaurant in the corner of Edwards movie theater,
    Text me the info 08.11.24

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    Text me the info 08.11.24

    AT&T Store - mobilephones - Updated June 2026

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