Proficient in their work, responsible toward clients, and enthusiastic in their service.read more

When I just wanted to add an extra line, the associate secretly added a $25/month Protection plan -…read moredidn't ask or consult me about it.

This place is awesome ! I've taken my iPhone XR there twice and she took the phone, said "20…read moreminutes" I came back and it was done. Everything worked, $119 No waiting around a cell phone store, taking a number, then getting screwed on the price. This is the only place I'll take my busted phones from now on!

He told me that his company manufactures the cases.... so you can't get them anywhere else…read more.. I found the same ones for 5 bucks less at a kiosk at the mall.... I totally got jipped...

Well you can count on Apple to continue introducing new products and upgrades and I learned a long…read moretime ago I don't always need to upgrade for the sake of upgrading to have the latest and greatest versions of all their products but since this is a brand that has served me well over the many years I've used them I see no reason to change brands. I recently purchased a new 13" iPad Air and although it looks much the same as my previous models it really is an upgrade in performance and includes some things I'm sure I will convince myself I can't live without. I have a collection of old Apple Products that I have yet to find a good reason to part with but at some point I will need to address this obsession. I do love the fact that no matter what device I grab all my information is synced whether I am using my collection of iPads, iPhones, iMac, or Apple Watches that are currently connected and more importantly I have found all my Apple devices to be very reliable. I'm sure I'll continue to upgrade my Apple devices as needed and retire those that are no longer needed to my tote designated as "The Apple Graveyard" or maybe like I did with this purchase use their trade-in option going forward, they credited me $250 for my most recently retired iPad and that's not too shabby...

Had to recover my iCloud after my phone broke -- the same phone that held every password I've ever…read morecreated since 2009. Apple's security loops had me questioning my life choices, my sanity, and whether I was still a person with a functioning sense of humor. But once I finally got a support code (after what felt like a side quest in a video game), Zakkiyya stepped in like a calm healer. She walked me through every step, kept me from getting locked out again, and somehow made the whole thing... enjoyable? I actually remembered I still had humor by the end of it. Her customer‑first service, patience, and ability to guide a frazzled person through Apple's labyrinth earns this solid 5‑star review. A genuine breath of fresh air.

This location is tucked away in a plaza behind a freeway exit…read more Getting in and out of it can sometimes be a challenge. I come here on occasion for T-Mobile Tuesday and the workers are always really chill about giving me the freebie and not trying to pressure sell me. Thank you!

Unfortunately I didn't get the name of the girl who helped me but she made my experience quick and…read moresmooth! I did a Jump upgrade and traded in my iPhone 11 for the 15. The process of moving everything over to my new phone was so easy.

My experience with AT&T overall has been frustrating, but this West San Jose location was a…read morepleasant surprise. The manager was very helpful, patient, and took the time to address my issues. It's clear that good customer service can make a big difference, and the manager here went above and beyond. I appreciate the help and professionalism from this store, even though my overall experience with the company has been disappointing.

They stole my phone and my cc info. after handing it in for the trade in. An employee named William…read moretold me Curtis took my number off my account and took the trade in off. Then stole the phone. I talked to Antonio the manager who said they don't have access to my account, he is the only one who has access. Which means Antonio took my trade in off. Because this store never sent it to Att dept of trade collections. They keep them in the back of the store. Antonio the manager has been avoiding me. He might be in on it too. Do not trust this store. They are understaffed as well. Takes 40-99 mins to get help from any sales associate. They lie to their customers and are lazy. Antonio the manger is behind all of it. Plus his associate tells patrons she is the only one there, then someone closes the door to the back area which means there is another employee in the store. Then she goes to the back and Antonio comes out, eyes blood shot. I suspect he was stoned and eating. When you go in, no one is the front. They hide in the back and come out like they are annoyed by having to provide customer service. Antonio used my cc to purchase $600 worth of products from Walmart twice. The ip address was traced to his laptop.

Crazy selection, helpful staff…read more The Micro Center in Santa Clara, located at 5201 Stevens Creek Blvd, brings an incredible, hands-on tech wonderland to Silicon Valley with over 40,000 square feet of hardware, components, and gadgets. I agree with other shoppers that the store is a much-needed haven for PC builders and enthusiasts, featuring immersive displays like a massive 3D printer filament wall and vast shelves stocked with graphics cards, motherboards, and pre-built systems. You can touch and test products before buying, which makes browsing feel engaging and fun.Beyond the impressive inventory, the store stands out for its helpful staff and competitive pricing on tech gear. Employees at the Knowledge Bar and open-air workshop are ready to answer technical questions or help assemble custom PC builds if you prefer not to do it yourself. While popular items like high-end graphics cards can draw crowds or fluctuating prices, the overall shopping experience feels well-organized and exciting for anyone passionate about technology. Thanks

I'm so glad Micro Center is back. It was hard to see them leave the Bay Area all those years ago…read more And I'm glad to see that service, selection and prices are still good. I've been by a few times recently and at every stage, the service was excellent. First, I went to find a very hard to find accessory for my sim racing brakes. A total niche of a niche thing that even the big A doesn't have. A guy from the pc parts department took me right to it. They had four on the shelves, and every other kind of gaming gear you could possibly want. Next, I went to pick up a laptop for a family member and had used their reservation setup. I walked up, gave them my info and was handed the Karoo in like twenty seconds. Per my receipts, Ella has helped me check out both times and has been courteous and helpful. One of the managers introduced himself and gave me his contact info. So yeah. I'm glad MC is back and still the a fantastic computer and electronics store

This review is for Axel. My son and I went into the store after customer service was unsuccessful…read morein activating his new phone. After looking at the phone and checking the system Axel was able to figure out what was wrong. Customer service entered the wrong IMEI number and was unable to override the update in the system. They had to create a trouble ticket with tech and we were told we would get a call in 24-72 hours. We never got the call. We went to the store again and Axel helped us. My son's phone was still not activated but Axel gave us great customer service. He was patient, stayed on the phone with customer service and tried his best to get our issues resolved. So, thank you Axel for all your help and patience! We appreciate you :)

I'm being asked what could Improve…read more 1) the Indian man working there could improve his people skills 2)he can work on not answering the phone so rudely 3) I don't know if he can improve on by NOT being a racist person, but I hope he can Worst experience ever! I had to activate 2 phones and the Indian man working was SO rude that I decided to cancel my metro plan

I've been here several times to pick up products, and most of the time I just grab and go and don't…read morereally linger any longer than I need to. The staff is always warm and friendly which is quite nice especially given it gets quite busy. I've always wanted to try the coffee bar and stopped by here during my last visit. I ordered the white chocolate mocha, which came with the signature apple logo. The mocha was great. And if you are visiting here for the first time, do check out the rooftop patio and the AR experience.

I don't understand how this is a visitors center. This place is a glorified Apple Store with a…read moremediocre cafe attached. There was an area under construction so maybe they will have something more interesting in the future. But my whole family (including my Apple obsessed hubby) only spent about 15 min here left completely disappointed. I felt it was a waste of my time driving here to see it unless you are an Apple super fan and need an overpriced Apple t-shirt, or need to buy some kind of Apple product and don't have an Apple Store near you.

They are horrible. Every year they charge my card again and every year I have to try to call them…read moreand cancel. They told me I had to click to stop autorenewal. When I opened the login, it was clicked to stop autorenewal, yet somehow they kept charging me. They don't answer the phone unless you call with your credit card company. The card company won't cancel the charges. They ended up having 4 accounts for me that they just kept billing. I haven't used the service for 4 years. Don't get it unless you want to pay forever!

Splashtop has been an excellent solution for our team. The product is extremely reliable and it…read morejust works every time without any hiccups. Their live customer support is outstanding; responses are quick, friendly, and knowledgeable. On top of that, the pricing is very reasonable compared to other options out there. Highly recommend Splashtop for anyone looking for a dependable and affordable remote access and support tool.

Clearly says their open from 11:00-6:00 everyday but they are closed at 4:50PM! I don't why there…read moreare closed, inaccurate store hours posts.

I came in today because I wanted to switch back to Cricket after having a horrible experience with…read moreanother carrier. I'm really glad that I came to this particular Cricket location. Bowen, the sales rep who helped me, was very nice and extremely patient. Since he was there by himself, training a new hire, he had to deal With a couple of customers at the same time. There was an older lady who came in and not tech savvy, like me. He was so patient and kind to her-even showing her the parts of her phone. On top of that, he also had a good sense of humor. I've been to a couple of Cricket Wireless locations and both times I've had a good experience. Thanks for knowing how to take care of your customers, Cricket Wireless!!!