Had drop phone in river phone fix in less than 20 minutes really happy with the serviceread more

Mahmoud and Mohamad they were fast and nice and gave me a good price I recommend this shop I came…read morefor a case and temper glass and they have it and put it on for me thank you I love this store

I brought in an iPad Pro that wouldn't turn on. They took a while to diagnose it because it wasn't…read morecharging. The owner even sent it to a friend to look at since the power wasn't running through the iPad. After a few months, they said they couldn't fix it. At least they tried. I appreciate the effort! I'll be honest they were very thorough and explained that a power surge probably caused the issue. Use surge protectors everyone! They didn't charge me anything and returned my iPad. I recommend them for their honestly and thoroughness.

The loudspeaker on my Pixel 6 Pro got water damaged. After getting estimates from a few local…read morerepair options, I decided to give John a try. He happened to be the nearest and had the lowest estimate, so it was a no-brainer. Unfortunately there was a set back during the repair, so I had to leave my phone with John for a few days. He provided a loaner phone while we waited for an extra part to arrive. All parts have been repaired, and my phone is like new

I'm thankful that Zagg came to Del Amo Fashion Center, it's a closer drive for me rather than…read moredriving to Cerritos Mall. Either way they rate a 10 out of 10. The customer service is amazing in great in the three locations I have gone to with the third being in Palmdale. Oh wait I also visited the one New York also great customer service. To make it more convenient they're not too far from the Apple Store which is a plus.

I git my screen protector installed to ny samsung s24 today, satisfied with the product and the…read moreprofessional service I got from the stuff. I highly recommend them, thumbs up

I highly recommend the phone booth at the Del Amo mall! Shaad is always helpful, flexible, super…read moreknowledgeable and always fair! Shaad always stands behind his product and his pricing is very good! I have had many outstanding interactions and made many purchases from Shaad and have NEVER been disappointed! Shaad will take care of your phone needs in a friendly & approachable manner - providing excellent service ! Highly recommended

Brought in my zflip 5 because the screen just stopped being responsive. Shaad was super friendly…read moreand took care of everything. The speakers kinda sucked once I got the phone back but he took care of that as well! Fast and friendly service!

I took my son's iPad for a minor repair, Rusty helped me out, great customer service, great price…read moreand repaired in a timely manner, will go back again if I need to.

Never received options as to the types of screens offered. Very overpriced will give you a cheaper…read morescreen and misinform you, resulting in a lower-quality end result. The phone broke again not three weeks later despite having a case and screen protector over a minor drop from shin-level.

My iPhone 15 Pro charging port was damaged and Apple quoted me $680 to fix it! They will not change…read morejust the port, Apple will only change the entire "rear system" of your phone. If I had Apple Care, it would've been a $99 deductible. I paid less than that deductible cost alone for Empire to replace my charging port! 10/10, I would absolutely recommend coming here for this, and the charging port isn't something Apple looks at when you trade in a phone. I decided while I was there to get a new battery as well since mine was two years old and only charging to 79% of the original capacity. Cheaper than Apple AND the phone recognizes it as a genuine Apple battery. The technician was friendly, answered all my questions, and finished in less time than quoted. The business was also speedy to reply to my quote request.

I do need to update this review because my phone is not perfectly fixed. I feel like the battery is…read morenot working as well but maybe that's just me but I'm really making the review because sometimes the screen just stops working and I have to restart my phone with the buttons to make it work again. I didn't know that I had to reset my phone to get the screen working so I was just stranded without my GPS in an area I did not know when my phone suddenly stopped working after I just paid to get it fixed two weeks ago. I fixed the front screen and the back screen. I somehow made it to their shop and the guy there told me that with the price I paid for the screen, (which he did not tell me until two weeks later when my phone stopped working is not the highest quality) and that this happens sometimes and I can pay $50 more to get a screen where this will not happen . I did say I was just fixing the screen to send my phone in and get an upgrade, but I was not told that this would happen, and it has happened multiple times since then where the screen stops working and I have to restart my phone. So I just think other customers should be aware of this. Definitely pay the extra $50 but that also seems like something they should've communicated when I purchased this.

Eli and the employee's at this location was amazing. Truly help switch over from ATT and saved my…read morefamily so much money! Thank you so much!

It's been several years since this happened to me and I thought that it was just a one off…read moreexperience. However , after reading the recent reviews it seems that this store is STILL engaging in these practices. Here it goes - Read the bad reviews here , BEFORE ordering an Apple phone to be picked up here. If you're ordering through the Verizon website this location will show up as having it in stock. But when you place your order and try to pick it up at this location - they'll say they don't have it in stock (but if you would like to purchase one directly from the shop - I'm sure they would manage to find some in stock.) It's obvious that the employees or the store itself doesn't get paid if you order a phone online and just go there to pick it up. So save yourself the trouble - and don't do it. I'm sure if you were to go there and buy the phone directly from them they'll be very accommodating and helpful.

I have heard great things about Custom iPhones and Repairs for years. Fortunately I have never…read moreneeded their service, until today. When I explained my issue with my iPhone to Loren, he was very professional and throughly checked out my phone. Turns out it was a charger cable and charger block issue. This true honestly is rare to find in many businesses, I could have been told anything. Thank you Loren for your honesty and help. 10 star rating from me!

I had a small crack on one of the camera lenses on my iPhone. I stopped in to Custom iPhones &…read moreRrpairs to see if it could be replaced for a reasonable amount of money. Loren quickly assessed the problem & said it wasn't the camera lens, but the protective cover that was covering the lens. He was able to take the protective cover off in less than 5 minutes & I was on my way. I will 100% return if I ever need another repair.