Always a pleasure! My son's charger port had a charger end stuck in it, coincidentally just the day…read moreprior was complaining his phone wouldn't charge long enough or hold a charge for long. We were contemplating a new phone entirely. The gentleman at full bars cleaned out the port and installed a new battery and it's like new. A little over $120. It's an iPhone 11 so not quite ready to retire yet.

I had a problem with my iPhone and needed to have replaced battery and screen. After further…read morediagnosis I was not charged as the phone was not fixable. Great service and honest place. Highly recommend it!

Bandwidth speed is terrible. TV spends more time spinning and cutting out than showing the program.read more

Made appointment. Didn't matter. 6 workers there helping 2 customers. Went to Burleson T Mobile…read moreand got best service. Do not go to this location.

I visited this location with my mother and father in law to help them upgrade their 8+ year old…read morephones. I know Verizon devices, plans, and pricing very well, but the employee who assisted us - Susie - made it even easier. We had a lot to do - I needed to add my in-laws to my family plan, we needed to upgrade their phones, we had to change their plans to something more modern - it was a lot, and Susie was extremely helpful and extremely patient through it all. I live out of state but Susie gave me the confidence that if my in-laws had to visit this store without my assistance, they would be in good hands. Thank you!

Susie was great. She was very patient with fixing my SIM card and very helpful with the process of…read moreit.

Spectrum is the absolute worst service provider I have ever experienced!!! CONSTANTLY going out!!…read moreThe cheap prices are definitely not worth it!! I'll be looking into a new provider for Internet, phone and cable

Having read some of the reviews, I wondered if they were talking about the same place. Anyway,…read moreSpectrum's location on Hulen must have closed as the location on Camp Bowie was listed as the closest to where I live. Since I have never before been to this location, I had a little trouble finding it. Good thing I came when I did. There was a line of people waiting for service, and the line quadrupled in the few minutes after I arrived. Seems like the customers were taken care of in rapid succession without comprising quality. I was more than pleased with the help given to me. All I needed was to swap out my internet modem and wireless router. A lot of other people were doing the same thing. The clerk apologized for the wait in swaping out the equipment. I didn't care as long as it was done properly. Great job!

Mya provided exceptional customer service. She was professional, patient, and…read moreknowledgeable--qualities that are rare to find. From the moment she answered the phone to our in-store visit for a phone upgrade, she was consistently polite and took the time to explain everything in great detail. What stood out most was her ability to warmly greet and acknowledge other customers even while assisting us. An outstanding experience overall. Great promo available now to trade in an iPhone 15 (any condition) for $1,100...go take advantage of it!

Came in to trade my phone, got quoted one amount. They were closing to had to come back the next…read moreweek. When I came back they were not willing to honor the previously quoted trade in amount. Then proceeded to give me a lower amount and say that's all they could do. I would give zero stars if I could and will only work through Apple going forward.

This is a review is particularly for the geek squad. Jason…read morefrom the Weatherford store and John at the Lake Worth store. I did an exchange for a 77 inch LG 83 inch same TV LG The two of them were amazing. I can't say enough about them. Very professional, made things seemingly easy. Helped me setup my TV to the settings that I prefer. They were very nice. I wish I could pick them for everything but it's all AI generated. I purchased my TV at the Hulen store, which I don't want to give a review yet on that store yet. I want to leave this for Jason and John because they're were amazing.

If you buy an appliance from Best Buy, make sure you ask what they do with the old appliance. The…read moredelivery guys would not move the old refrigerator 30 feet to the garage for my wife. They said we did not pay for Removal service, so they left the old fridge in the middle of the kitchen.

Great customer service at this location in Hulen Mall. Received my T-mobile Tuesday umbrella just…read morein time for the rainy day.

From the owner: Visit T-Mobile Fort Worth cell phone stores and discover T-Mobile's best smartphones, cell phones,…read moretablets, and internet devices. View our low cost plans with no annual service contracts.

Always great customer service from the team! The new store is clean, intuitive colorful, and brightread more

I had a very mixed experience today at this store. My sales person Bryan, could not have been more…read morehelpful. A+++ Then when I was handed over to Kharmel ? To assist in setting up my device the service ended. I should have asked for a manager, but left very frustrated. Out of 4 customers at my table, I was the only one who was not offered a shopping bag, which I could have used. More training needed.

The staff at this location sucks. Went in today ( 10/12) and told the manger exactly what I was…read moreneeding, he told me to have a seat. I asked how long was the wait, and he said about an hour. I was like never mind, I will call customer service. He then say's, he can have the system text me, "that way you can go get something to eat or do other errands and not have to wait in the store". I said ok, went around the corner to Hobby Lobby. Literally 20 minutes later I get a text saying they were ready for me (good thing I didn't go eat). Rush back to the store only to wait another 20+ minutes (while the manager and 3 other workers stood around the register laughing and talking). When an Associate finally did come over, I told him what I needed and he asks for my DL, takes a picture of the front and back, then proceeds to tell me "we can't cancel a line in the store", I said I don't want to cancel, I just want to confirm that it is cancelled, because I was informed by customer service it would cancel after my billed cycled, but it's still showing on my account" For which he then say's we can't see your account in the store, you have to call customer service". Now why didn't the manager tell me that in the first damn place.

Dear Seniors. Each month our phones get smarter than us…read more We went to T Mobile and there we met Q, He explained as he went, change to the plan best for us, we didn't have 5 g phones but he said your phones are good, work find for what we do and then got our old phones set up on their LTE system. So we didn't purchase new phones as he said they were good enough. But we have unlimited service at the price we can afford. I highly recommend Q if you think your phone is smarter than you. Happy Trails Along the road, Chris Gotcha

Lie, cheat and steal. Period. If people want to know the truth about this store, message me and I…read morewould be happy to share the story of what happened with the repair shop . Joshua nor Lloyd ( the owner) do not care about doing right by their consumers. We are owed $325 and until I see it, I will make sure every TCU student and family member knows to steer clear of this sketchy establishment. We love Fort Worth and have had nothing but good experiences - until now. It's not about the money, it's about the honesty. Taking advantage of a 19 year old girl who you know needs her phone to work, is absolutely despicable . In addition, assuming my college student has nothing productive to do, and I quote "she can come back to the store she has nothing going on," is gross. She is a scholar student who also has two jobs. No wonder your business is run this way. Next up - Tcu parents page via Facebook. We may have been screwed by I won't let another Tcu family. Go straight to Apple Store next time. Or Fixi shop on Montgomery

Previously posted review was filtered to a "not recommended" status and that's quite unfair to this…read morestore. They do great work, quickly and efficiently. I send everyone I know to them. Family, friends, and staff included.