AT&amp;T Store

One star down which I will tell you why in a bit. So when we went in they asked us for our name as…read morewe made a reservation. There were a few groups being served and we waited probably just a few minutes. After we went to the booth, we just needed to change to a 5G sim card but it took awhile. I don't know how it or they need to process and download (I'm no expert) but it took a lot longer than I expected. That's why it was a star down. Again, I don't know what they need to do with the sim card before installing it into my phone but yeah...I thought it would be done in a few minutes but it took 10ish instead. However, our person was super nice and friendly and was quick when he came back with the card. They had sanitizer everywhere for you to use which was nice.

The two service agents were busy for about 20 min before the person being helped walked out in…read morefrustration. The clueless lady couldn't even send me an authentication text or get into my account. She couldn't remember whose phone we were trading in, color and repeatedly asked for the same info. She came back with a clipboard with someone else's number on it and she couldn't figure out why she couldn't see our info until I corrected her. Possibly the biggest dummy I have come across in quite some time. Fire this useless agent.

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Consumer Cellular

1.5(1.1k reviews)

9.4 mi

•$

I traded in my old phone for a new phone. Up front I paid the first payment and all of the taxes…read moreand fees, came up to a little over $100 (this did not include my monthly payment for service). When I received the first bill after trade in I discovered some charges I didn't expect. The bill showed that I owed $117.76 before credits. I called Consumer Cellular and talked to a very nice young man, however the young man didn't understand the bill himself so he kept putting me on hold to talk to a third party (I didn't mind holding either). After all was said and done the $60 charge for surcharges and fees was actually 2 months of easy pay plan debit. Instead of using my phone trade in credit against the remaining balance owed, they charged me two months of payments for the phone on the invoice. That is what brought the total bill before credits to $117.76. I don't know about anyone else, but when I see a charge that is before credits, I think, "Oh no! How can I pay this bill next month when there won't be any credits?" I would like for anyone with Consumer Cellular to pay attention to their bill received after the trade in credit is received. Consumer Cellular billing is extremely convoluted.

'Tried this service for a couple of years: is okay as long as you don't travel out of the country…read more Supposedly the company offers overseas roaming if you call in and give the details of the trip--but this only worked once in 5 trips. 'Nothing like lugging a useless piece of equipment along on a long trip! Also when you call to cancel the service, you need to be very direct, and ask for a final invoice during the call--then wait for it. Otherwise, the request might just get "forgotten," and nothing is entered--and, to the company's advantage, you get an extra bill.

7.7 mi•University Park, North Portland

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AT&T Store

3.8(9 reviews)

Jason is such a hard worker!! He made a process that usually takes so long so fast and really…read morehelped me out with getting a new phone. Great variety of phones, great deal (much better than going to Apple directly). Jason deserves a raise, best AT&T experience ever 10/10

Jason and Wes were friendly and attentive. They greeted me immediately and respected my time. They…read morehelped me decide on all of my options and explained the costs and available discounts. I could have gone to any store in the gorge and I'm glad I went here. It was a pleasant experience to shop in their store.

9.3 mi•Downtown, Southwest Portland

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T-Mobile

3.4(76 reviews)

Virtual estimates

Shipping

After a frustrating experience at another T-Mobile location, I came to this store hoping someone…read morecould finally help me resolve an issue that had been ongoing for years. From the moment I walked in, the experience was completely different. The staff treated me with kindness, professionalism, and genuine care. They listened to my concerns, took the time to understand the situation, and handled everything seamlessly. What multiple stores had made feel complicated and inconvenient, this team resolved quickly and efficiently without making me feel like I was a burden. Although the outcome couldn't undo years of unnecessary charges, I truly appreciate that this store was willing to help when others were not. Their focus was on providing excellent customer service rather than passing me off to someone else. Thank you to everyone at this location for your patience, professionalism, and willingness to do the right thing. This is exactly how customers should be treated, and I hope your team receives the recognition you deserve. I wish I got the chance to catch his name to give him the recognition, but I was just so baffled by this whole ordeal. Would have been 7/3/26 around 12:30/1pm.

You could start by not illegally assigning a no -requested line to my account, and maybe not…read moreovercharging me by more than $1000. Yours is a complete rip-off company, and I f*cking loathe you

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T-Mobile

Trent, Dan and James along with all your team ARE AMAZING!…read moreSo savvy with EVERYTHING needed! Thx you for helping my sister with her biz acct in another state! I will travel just to go directly to you guys! Thx for all you do for your customers

This place is constantly slow. Never enough people working or they are just hanging out in the…read moreback. They're nice usually, smug on occasion. But be prepared to wait for an hour even if you are just picking up something you ordered. I would just do everything online, but it says with my plan I need to go into the store every time. It's ridiculous. Very few options actually in store either. Basic colors of the phones and that's it.

10.2 mi•Broadway District, Lloyd District, Northeast Portland

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MacForce

4.7(100 reviews)

Their help and honesty helped me get my Apple earbuds that were out of warranty by 15 days covered…read moreand replaced. Made an appointment with MacForce and when I got there to explain my problem they recommended that I speak with a senior Apple advisor, gave me the number and explained why calling them directly may help. I called the number they gave me, got connected immediately to a senior advisor who help me troubleshoot my earbuds but to no avail. Then directed me to visit an Apple Store where they can run a diagnostic. The Apple advisor gave my expired warranty an exception like the guy at MacForce said they may... and boom got my faulty earbuds replaced for free same day. The gentleman at MacForce saved me nearly $100. I am very grateful.

MacForce fixed my laptop display after my cat chewed both top corners! They were quick and friendly…read moreservice. A little spendy but isn't everybody these days?

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Portland's Only Independent Apple Authorized Service Provider

Goodies Cellphone Shop

4.8(77 reviews)

3.0 mi

Sergio was great. He immediately accepted my iPhone that had a bad charging port. Within three…read morehours I was able to pick it back up and have it charging normally again. Would recommend. Very respectable establishment and a pleasant experience at a reasonable price.

Support local businesses…read more He's the goat of Aloha. Been doing business with him for almost 4 years. Fixed my laptop and installed windows for $50. A windows license is like $100, that's my goat right there.

9.4 mi•Downtown, Southwest Portland

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Effective immediately! Please read.

Apple Pioneer Place

2.7(435 reviews)

Long wait times. I'd recommend making an appt . But they're very helpful & knowledgeable.read more

We came here to get a MacBook Neo and a Mac mini. We were greeted and when we told him what items…read morewe were in the market for he immediately told us that there were no Mac Mini's available and that was it. We had checked on our phones with the APPLE APP that stated that it was available for purchase and pick up at this location. The Guy proceeded to tell us that it was not available and ended with that. We said okay that's fine, and then asked if there were any MacBook Neo available and he stated yes and to go over to the "order pick up table". My fiancé and I arrived to the table and saw a team member kind of slouched over the table and when we approached her she stated are you here to pick up an order? We said no and then she said well who sent you over here? I said the guy that greeted us in the front. Already- I am annoyed, cause 1. WHY are you annoyed? 2. The whole time we were talking, she was slouched over ( in a lazy way), she was not making any eye contact with us at all! I was the one that was purchasing the MacBook Neo, but she would ask questions or talked to my fiancé instead, like she did not even acknowledge that I was there. He also stated to her that I was the one that is buying it and to redirect her questions to me. 2 more people arrived at the table for pick up but she seemed annoyed. Her mannerisms and attitude was very below average. She spoke very low and I had to lean into her to and ask her to repeat herself which just made her more annoyed. The other gentleman that had arrived maybe 20 minutes after us later then asked if she can get another person to the table to assist them and that is when she went over and grabbed " Jake" to come and assist. Jake was pleasant and kind and was able to answer all of our questions and gave us reassurance and was able to assist us with placing an order for a Mac mini. If it wasn't for Jake, I would have said F this and drove to another location that is out of my way. The team member that was at that table I later found out by her name tag was " Ivy". There was no introduction no nothing just " Who sent you here". Like TF? She was also wearing a mask which okay cool but with her speaking low it made it difficult to hear and understand her while slouched over the table the whole damn time! very not approachable! Honestly, we came here to purchase some items from Apple, and yet members of this team made it so difficult to communicate and buy, like it was a burden that we are in there spending hundreds of dollars. I am so surprised that this location is nice, so you expect that the customer service was also going to be nice as well but ended up being trashy attitudes when it comes to purchasing an item. Out of the 3 people from that location, 1 was nice, attentive and actually showed that he cared about the items we were buying. So Jake, thank you so much for that day, but after that I think I rather go to another Apple Store-for sure if you come here you will leave frustrated. -2/10

3.9 mi•Southwest Portland

I was first in line there at 7:15 AM and it was the weather was beautiful.

14" MacBook Pro

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Apple Store

Verizon

2.4(63 reviews)

•$$$$

Had an excellent experience on July 7th with Keaton & Naomi. I wanted to transfer my Dad's iphone…read moreout of my brother's account into mine as my father has passed away and it's sentimental to me. Keaton assisted in the transfer & assured everything would transfer over even passwords.And it would be exactly like it had been with the previous provider. July 8th i got some messages from apple when I tried to navigate on the phone.So I went into verizon today, on Cedar Hills Boulevard. Keaton was not there and another gentleman Franklin was the person that greeted me. I saw this franchise.I said that the messages wasn't working or the facetime. A warning he fiddled around with the phone, but he was preoccupied.The whole time checking text messages on his watch. He told me he did all he could and that I needed to go to an Apple store. Then, I asked him about my android phone and he told me, Ineeded to go to Samsung. I asked for assistance with turny tom's apps that alert me and make noise and his answer was, oh, just go to your phone and turn off the volume. Even I know there's a way to silence apps. There was a completely different staff and ambience compared to what I saw on Tuesday when I was at this store. I remember in past years, having this same experience when it felt like if they weren't going to be able to sell me a phone, they didn't want to help me. However on tuesday, they were more than helpful to help me.Bring my dad's home service over to my account. So I proceeded to go to my car and ask AI who assured me?I did nothing wrong that my representative was rude and not focused.And then they proceeded to tell me how to get facetime and messages back on my father's phone. The judges for verizon to have a so called experience.Sales guy in their store that didn't know how to do the simplest things is appalling. It was called a transfer of service.What I did with my dad's phone and they basically told me what to do with facebook, what to do with messages.And the one thing the gentleman did not do at the store was to turn my phone off and turn it back on again.I did these things that a I told me to do.And now everything works. So franklin gets a big zero.He doesn't belong working at that store. Keaton & Naomi belong getting a 10. If you look at the ratings for this store, it's a two point three, where I saw it.So somebody needs to do something to turn this around.

5 hours on the Phone! My iPhone 16 had battery issues. They sent a replacement but the wrong phone…read more 1hr to fix. Then 4hrs on the phone to activate. My calmer wife would not let me cancel my line and move to AT&T. Boo!

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CompRite Computers

3.4(53 reviews)

12.9 mi

•$

I just had an extremely frustrating experience trying to get my computer fixed here. After assuring…read moreme it was fixed, I took it home only to find that it still had the issue. Then they promised me that another fix would work, so I brought it in a second time, only to be told that they had to order the part, which would be there Saturday. I planned on coming in Saturday, but the part didn't come until Tuesday. They assured me I could come in on Friday at noon and it would be fixed in 1-2 hours. I got a call at 5:15 pm telling me it was all finished, too late for me Friday. So, I came in today, Saturday (my 6th trip to the shop) feeling assured that I had finally reached the finish line. Only to find that, in spite of the Friday evening call telling me it was all ready, that they had not fixed it at all! Very inconsiderate lack of communication. The only redeeming part of the experience is that they gave me a full refund. But, here I am at square one again with a broken computer, after 3 weeks and 6 separate trips to the shop.

Bought external drive for backup purposes to backup some files. Done badly & couldn't use the…read moredrive. Also very rude!! Took it to someone else as I had trouble opening the drive for the backup. Took it for an opinion....told it wasn't done well. Went back to explain what I was told. Very rude again!! The store was empty....i now understand why!!! Very incompetent & rude encounter....and expensive!! Also found out used the wrong drive!!!

New refurbished Mac's, PC's and Tablet's available now! Free data transfers with any purchase. :)

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1 review that is not currently recommended

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Mike B.

8 years ago

If i could give the stores zero * I would Very unprofessional very rude Never going back I was on the phone with my friend she was at the hospital and my phone is almost dead So i plug in my phone to continue the conversation and getting to know what hospital she is going too Asian looking dude he said we sell charge here I said give me a min He replied you can't use our charge and am the manager you are being too loud I will never come back here. read more

AT&T Store - mobilephones - Updated September 2026

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Verizon

3.3

(12 reviews)

The mgr (Sam) at this location, was able to lower our bill, order a new phone & answer every…read morequestion very quickly. Mario was very thorough & helpful setting up new phone, while honoring discounts that the mgr said they would apply to multiple cords, case & screen protector!

WILL NEVER GO BACK HERE!!!! Wish I knew this was NOT an actual Verizon store before having a…read morehorrible experience. These employees are straight useless. Don't know how their own promotions work and had no idea how to fix the problem THEY caused. I planned to do a buy one, get one deal for two new phones. They told me they had to order the phones because they weren't on hand. I specifically asked, "If the promotion ends before the phones arrive, will I still get the promotion?" The girl told me yes. If she said no, I obviously wouldn't have ordered the phones. These are super expensive phones. I couldn't nearly afford to pay full price for two of them. Phones came, we set up the phones, and we went on our way. Then I noticed I was getting charged the monthly installment for two new phones. I also had to start at least one new line for this promotion, which I was happy to do since I had been meaning to move my brother onto my plan. So I told my brother to cancel his phone plan and I would add him to mine. He closed his line and I signed the contract to add a new line to my plan for him. The employees literally did nothing to help after straight lying to our faces. Simply told me promotion ended, nothing we can do. They couldn't answer any questions or provide any advice for me. They just told me to return the phones, which included losing the activation fees I already paid, or suck it up and pay for both phones. It took me THREE MONTHS and dozens of phone calls to get my $900 dollars credit through contacting corporate. WHAT A JOKE! I WANT MY INTEREST! Just drive to Bridgeport where they have an actual Verizon store with actual Verizon employees.

Cellutech Repair

3.9

(12 reviews)

I needed a new battery in my iPhone 11 pro. Best Buy, a licensed repair depot for Apple declined to…read morerepair it even though they had the battery in stock. I dropped by Cellutech who quoted me the same price ($89) and ordered the battery for me with no deposit required. It came in the next day and I dropped it off shortly after they opened. Less than one hour later, I got a text saying it was ready. The battery was not official Apple, of course, so it doesn't report correctly under battery health, but they explained that ahead of time. It's actually probably a better, fresher battery than the real Apple one that was manufactured long ago and been sitting on a shelf. So far, it's working great. I was pleased with both folks I interacted with including the actual tech who did the work. My only (minor) gripe was I felt a small shop like this would come in a few bucks under the offical Apple replacement cost, but I was happy to pay the $89 for quick, confident repair services. Recommended!

Needed a quick fix for my son's phone screen because the touch stopped working. Got right in and…read moreVictor told me the screen I ordered and repaired myself was faulty. Part of the issue could have been operator error- I tried! Victor was great and took maybe 20 minutes to fix the phone, and it was a cool $75. Literally the best place and best price. We chatted about playing Nintendo and our favorite Zelda games. (If you tell him your favorite Zelda game is Majora's Mask he may give you a discount!) overall 10/10 for customer service, efficiency, and price.

Batteries Plus

3.5

(57 reviews)

Guy at the counter so friendly! I was looking for a battery change and a new fob. When he found my…read moreoption there was really expensive he offered other places I could try and offered to have me call his manager later. Above and beyond. We have been going here a long time and will continue with service like this!

They saved me over $400! One of my 2018 Honda Civic's key fobs stopped working. I was told by the…read moredealership that it needs to be replaced for a price of $465. Well, I decided to check if it just needed a new battery instead, and sure enough that was the fix thanks to Batteries +Plus, they even threw in a lifetime warranty.

Consumer Cellular

3.8

(5 reviews)

I have been with Consumer Cellular for years now and I still can't believe what a unicorn they are…read more There customer service is downright lovely and helpful. Their prices are extremely reasonable and they're not trying to take advantage of their customers. There's no hidden charges or sneaky small print. I tell everyone I know to get their service from CC. I have never had such a consistently wonderful experience with a cell service provider. They give me hope for the way that businesses can operate, putting customer needs first. Couldn't recommend them more highly.

We have had GREAT visits to this location and help from this store staff, and we are so…read moreappreciative of all their assistance! I got my pixel 10 here and they were very good at getting it set up for me AND transferring data from my old phone to the new one. I plan to return this week to get some more help with erasing data from the old phone so it can be donated, and helping me know how to best preserve the battery power on the new one.

Video Only

4.0

(100 reviews)

Had a great experience in here thanks to the Sales Manager, Matt. I came in looking to compare…read morepricing after finding a competitive open-box deal on a 65" TCL QM7 at Best Buy. I figured they might be able to work with me on the price of a new one and I was correct! I got a great deal for a brand new one that wasn't much more expensive than the open-box one. Matt was super knowledgeable generally about TVs as well, along with their soundbar options. I already have an alright soundbar and didn't feel the need to upgrade at the same time, but I will definitely be back in for a soundbar when the time comes. Thanks, Matt!

I have been shopping for a TV for almost a half a year. Waiting for some sales near Labor Day. And…read morenormally I would buy my TV at Costco. But I decided to give a video only try. I met Cyle Wood. I think he's the manager and a great salesman. He took quite a bit of time to explain the differences of each TV that I was interested the quality in the technology. And then he applied some of his personal opinions, which I greatly appreciate It. Cyle went out of his way to extend every possible good price and service to me. And he happily uphold me on a sound bar too, which I'm very grateful to have. Cause it does make a big difference. I recommend Cyle Wood and also video only. I think that their service is superior to the big box stores and I want to buy local and spend my money here in town locally.

Office Depot

3.6

(18 reviews)

Thank you Joshua - you were extremely helpful to us today as we decided on an office chair. You…read morewere also very courteous to other customers and attentive to their questions. I never imagined such great service like we received today from Joshua.

This is a pretty easy in and easy out store if you need a thing! I thought I knew where the item…read morewould be and had t track someone down who knew where it was, behind the counter but it was still a pretty quick stop which I always appreciate. I also appreciate a parking lot without a lot of annoyance finding a spot or that is arranged like people actually park there. Is it just me or does it feel like many a parking lot is arranged by persons who have never seen or driven a car of any kind?

The Shutterbug

4.3

(58 reviews)

Jeff - I have had good experiences with the Beaverton shop. I stop in occasionally for copies of…read moreprints etc, staff have been helpful.

They did a great job getting me squared away with hands-on knowledge and understanding of one of…read morethe latest technology cameras. A long time, Photographer, but I was still bouncing around, looking for the right feeling on which unit to pick. After spending a couple of days going to different shops, I found some good folks at another one of their locations. The next day, I was planning to return to one of those locations when I found this one downtown. Really liked the folks there and they put various models in my hands and we're able to speak intelligently about them and answer all my questions even though I have a high level of knowledge. Ended up buying a very high-end unit and spending a lot of money because I like the folks here. Good job

Sunglass Hut

3.1

(20 reviews)