Kimi has been my primary source for phone repairs for several years. I've brought him multiple…read moresmartphones, both Apple and Android, for cracked screens, battery replacements, and other issues, and the experience has always been excellent. The work is high quality, the turnaround time is fast, and the pricing is fair. He is honest, dependable, and easy to recommend. His store is conveniently located on Canal Street, so while you're waiting for your phone repair, there are many spots to do shopping or have amazing Chinese meals nearby.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

I really enjoyed visiting this store. The staff were kind and genuinely passionate about the…read morediverse range of products sold here. I've purchased multiple peak design products and they've always served me well. The new pins from the store (and its equivalents in SF, LA and Tokyo) are also a great touch.

We went to the store to exchange L's backpack after he discovered a small issue. It was a really…read moreeasy process since it has a lifetime warranty. He really likes his backpack even though I think it looks massive though he is 6'3. I was thinking of buying a sling bag since I was at the store even though it looked too bulky on me but luckily they ran out of the size I wanted. It's not really my style but they're not really expensive compared to a designer bag.. After reading some reviews, I decided against it since it's not something I'd use. Again he loves his Everyday Backpack which he uses for work. The customer service was great. They were talking to a customer but once L got his attention, the guy was really nice and helpful.

Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

I came here to have an iPhone camera replaced. The fix was very quick and reasonably priced. I was…read morein and out in 15 minutes!

Best service and prices. My screen broke 1 day before the lockdown and panic set in. After calling…read moredozens of places this was the ONLY place they would do it within a few hours. The manager had to take the train all the way to queens to pickup the parts needed for my phone. Trust this place to always deliver and fast !!! Amazing service and I'm a customer for life !! Thanks for eveything!!!!!

From the owner: Unlocked Smart phones and Devices For Sale, Fast Repair Services with same day delivery, Customer…read moreCustomization,Electronic device accessories, Prepaid cards, Luggage storage, Live view of the phone repair for the customer Pay bills

This spot is definitely the best where you can find the cheapest price to get a screen protector…read morefor both iPhone and Android. Has been here for years and located inside Busy Mall of Flushing. The guy who does it is very swift so you don't have to wait very long, most likely 5 minutes depending if there's a line or not. I have iPhone which costs only $2 for the screen protector. Can't find another place that gets the job done this cheap in Flushing or in NYC. I'm not exactly sure of the price for Android ones but pretty sure it's under $5. Always a good idea that you should ask first before handing your phone to them. They also have lots of colorful phone cases with different patterns and cute cartoon characters to choose from. Will come back from time to time whenever I need to get a new screen protector. Definitely recommend to everyone I know about this place.

They made a name for themselves, and the business has only expanded throughout the years. There's…read moremore hired help now, while the owner focuses on adhering screen protectors. Their selection is pretty decent for a mid sized place

Beat all my expectations!!!!! I wouldn't take my iPad…read moreanywhere else if it dropped again they're just very good people they take care of you very friendly very beat and I'm very pleased with the service that I have gotten so if anybody's looking for some good service, go here and get it done you won't be sorry. Trust me if you can fix it he will do it. !!!

OMG! I read the many negative reviews and the very aggressive responses from TSS threatening to…read moresue all of the customers who had terrible experiences there. (All the "positive" reviews are planted by the owner and his buddy.) Yet, like an idiot, I thought, "well, they're nearby..." so I gave them a try. They are: 1. Incompetent: they know almost nothing about phone repair. 2. Dishonest 3. Personally abusive I more or less self-diagnosed the phone problem before I came in. Likely a mother board. I arrived on a Friday. The place was a shambles; they were tearing up the flooring themselves, and everything on the counters were in total disarray. No signs of any actual repair work ever being done there. "Leave it with us, give me $25, and we'll call you first thing Monday morning to tell you what's wrong. We guarantee we'll fix it for $99. If we can't, we'll give you your $25 back." Nobody called Monday. Or Tuesday. Or Wednesday. So I called Monday evening. "Um...what phone again? oh yeah, um, we, like tried to turn it on every day..." Vamping to gain time. "Um, we'll totally check it out today and call you tomorrow." Three weeks later nobody had called and I was forced to just buy another phone, so my girlfriend stopped by to pick it up and get the $25 back. They actually mocked her, because although she had the receipt and all the paperwork, she didn't remember the color of the back the phone. (It's not her phone and it was always covered by a case cover, but they are sexist a-holes.) Worse, they refused to give her my money back, and gave no reason, other than they want the money! One of the worst businesses I've ever encountered in New York or anywhere. Believe the real, negative reviews and not the phony "they did a great job" planted reviews. I can almost guaranty the guy will respond with an aggressive rebuttal on Yelp and a threat to sue me, as he has done with all the other TSS customers. Wait and see. If you value your phone, or your money, or your self-respect, DO NOT EVER WALK IN THE DOOR AT TSS.

My iPad screen looks brand new was cracked reasonable price.Go with someone parking is bad but…read moreservice was great will definitely use again

Eric fixed my ipad and even was able to look at a component inside that needed to be fixed as well…read moreas part of the price , i am grateful for his help and his professionalism. I agree his price and expertise cannot be beat i highly recommend using him to fix all device needs.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.