AT&amp;T Store

Great service at a fair price. Fixed my screen quickly, could have had it the same day, but I had…read moreother things to do so I picked it up the next day.

They responded quickly, and gave a very helpful referral when we determined that there was another…read moreplace that could handle my special needs. I appreciate them!

Charging issues? We can help

Cases, Chargers, Accessories for all the latest phones. Shop online or visit us on Charleston & Decatur.

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Repair on Oculus controllers

Cellular Depot USA

3.9(50 reviews)

6.7 mi•Westside

•$

Good place for any cell needs. Thanks Micheal…read more Always helpful and knowledgeable. Happy

Once upon a time I was searching for a cell phone repairman and a good cellular network…read more Somewhere along the long winded road of Sahara boulevard. A place appeared like a mirage, in the name of Celluar Depot. Inside was a man named Michael, whom I enjoyed networking with. A good person who provided simplified service. A modern guru who believes, a Cricket payment should not feel like a traffic ticket.

The luck of the Irish is defined as the Karma of finding good leprechauns.

The store

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Bring Your Own AT&T or Unlock Phones = Activate In 6 Minutes

T-Mobile

Anngela is AWESOME!! Unfortunately for me I am technology challenged and when my phone would not…read moreallow me to turn it off nor reset it. I could not take incoming calls. I could not see them and I could not answer them. I was frustrated when I came in. Anngela greeted me with a smile. She was warm and welcoming. She took the time to explain what I needed to do and showed me how to do a hard start to reboot my phone. I asked to speak to the manager because I wanted him to know what a jewel he has here. I suggested that he give her a raise because she is everything I believe T-Mobile would hope represents their company. I will be back and I will purchase my next upgrade from Anngela. Why... because she is the G.O.A.T!!!! Thank you for making this a painless experience for me.

Zero stars really…read more Went to exchange a router that was no longer working after 30 days. The internet stopped working and finally realized it was the router. We took it in to exchange and was told we had to wait 3 days as the stock in back was for new customers. Lol. Step 1, how to loose existing customers is treating them as unimportant. Step 2. Customer service. Well about that. I have never been treated so poorly in my life by a company representative of T-Mobile. I felt like I walked in a war zoned 3rd world country. Sam was so hostile and aggressive I'm shocked he works in the industry, let alone representing a fortune 500 company. Do not go to this store to replace, purchase or repair your tmobil products. You will be met at the door by a disgruntled employee that clearly hates his job.

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GadgetMates

4.8(742 reviews)

15.6 mi

Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

We take Cable management seriously;-)

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We can do custom hard tubed systems.

Boost Mobile Premier Store

5.0(1 review)

1.6 mi

Bre was super helpful! Came in looking for a phone case, left with 100mg internet for 50$ a month,…read moremy son is stoked! No more lag on games. Thanks Bre!

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

The Fix

2.3(3 reviews)

2.8 mi

Had very high hopes for this location with the reviews it had. Figured I'd drive over because they…read morejust had to be the best. Turns out they do a very rushed job and charge more than the surrounding repair stores in North Las Vegas. Took in an iPad and they returned it with a dirty dusty screen from the inside that you can't just fix without taking apart the entire screen and they didn't want to try and fix their work. Whoever is in charge should do better at customer satisfaction, I indeed was not. For a $160 job you'd think you'd be getting some top work. (Photo: All the dust in the photo is inside by the way

I went to get my charging port cleaned out so I can charge my phone with a wired cable but instead…read moremy phone home button was broken. Was not offered a fix until the next day, as he said the store was going to be closed.

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XO Phone Repair

4.4(15 reviews)

7.8 mi•Westside

This store is the truth, don't waste your time going anywhere else!…read moreGreat service everytime and very friendly! Great prices as well

I am disappointed with my experience at XO Wireless…read more I brought my daughter's Samsung Galaxy S21+ to this shop after it accidentally got water damage from a pool. The technician explained that the phone needed water damage treatment and that the screen needed to be replaced. He gave me two screen options: a regular screen for $150 or a premium screen for $200, plus $35 labor. I chose the $150 option. I left the phone on Saturday and picked it up on Sunday. The phone was working, and I paid the agreed amount of $185 plus tax. The next day, my daughter removed the screen protector because the fingerprint sensor was not working properly. We noticed that the screen had the same scratches as before, which showed that the screen had not been replaced. When we returned to the shop to ask about it, we were told for the first time that the original screen had been repaired instead and that it was better to keep the original screen. My concern is not that the original screen was repaired -- that may have been a good option. My concern is that this third option was never explained to me before the repair was completed or before I paid. I should have been given the choice: replace the screen as originally discussed, or repair the existing screen at the same price. Instead, the decision was made without my knowledge, and I only found out after noticing the same damage on the screen. The phone is working, and I appreciate that, but trust and communication are very important when leaving an expensive device with a repair shop. I hope this business improves transparency with customers, so they don't feel taken advantage of and overcharged for repairs.

3300 S DECATUR BLVD, SUITE 11, LAS VEGAS, NV 89102

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3300 S Decatur Blvd, suite 11, Las Vegas, NV 89102

iTech Customs

5.0(117 reviews)

6.4 mi•Westside

Had my Samsung S23 Ultra's battery replaced today. Did a great job for a reasonable price…read moreprice.

Located inside the Fantastic Indoor Swap Meet nestled between tons of knick knack and clothing…read morevendors was Andre and his cell phone repair booth. There is a $1 per adult entrance fee. My husband busted some pixels in his screen on his Google Pixel 7 Pro phone and I messaged a few vendors looking for replacement. Andre's response was quick, detailed, but to the point. He was able to order parts, explained the difference between after market and OEM without selling it and have it repaired the next day within an hour as promised! Very friendly and welcoming, not scammy at all which is generally the vibe I get from cell phone repair folks. Would come back again for future repairs, but hopefully don't have to!

Samsung IMEI repair in the works! Get your IMEI repaired or unlocked fast

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Cricket Wireless Authorized Retailer

5.0(1 review)

1.2 mi

We went to an other location first and were seriously disappointed. Nina and her crew here at THIS…read morelocation are amazing! They went above and beyond to help my mom buy a new phone, transfer all of her info and get her accessories set up. This will be our go to Cricket Store from now on! Thanks Nina!!

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.read more

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iPhone Doctor- Craig

2.2(33 reviews)

0.4 mi

Guys fixed me up perfectly- was fast and efficient...............................quick and easy and…read morecheap

Came from out of state, stayed open for me and fixed my phone for a better price than any of the 20…read morephone repair places !!!

IPad screen lifted and glue residue

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IPhone Doctor store front

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Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Gie V.

6 years ago

This place is a zoo! The Store Manager doesn't have a basic knowledge of customer service - I hate to say that it might be her age or her lack of experience. They screwed up my husband's phone order and as we speak, we are currently on our 2nd month waiting for the correct phone to arrive (after being cancelled by AT&T - for unknown reason). Right off the bat, they recommend us to touch base with the virtual AT&T when we're already in the store (our 3rd trip in 2 months) to discuss the delay. This store should NOT be open if they are not able to provide an in person assistance especially when the screw up originated from them. To think that we have been AT&T Customers for more than 10 years, I guess simple customer service doesn't count read more

Monica B.

11 years ago

(I'm new to Yelp. Ignore this comment, idk how to delete this)

AT&T Store - mobilephones - Updated August 2026

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Verizon

3.3

(32 reviews)

We walked in to return a router box as directed by Verizon Customer Service who gave us the…read moreaddress. We were treated horrible by an old woman with red hair. She was so nasty. We were just trying to explain our situation and she goes "it's a 30 second walk to UPS. go there" The other man who was in the store also looked shocked when she spoke to us like that. I just dropped my jaw and stared at her when she was saying those things. Unacceptable treatment of paying customers and disgusting personality. I hope she fixes her attitude and service. Im shocked.

I went into the store for the convenience of where I live to buy a charger for my car, and I was…read moretreated miserably. I've been a 17 year Verizon Wireless customer and I should not be told to look at my receipt when I asked questions.!!! And as I walked out, a gentleman sat and smiled at me in a cocky way. Not happy with their services door while I ever go to this establishment again.!!!!

Verizon

3.4

(21 reviews)

Rude employees. they do the bare minimum to help, they make it seem like you are a bother…read more Would recommend to just go to a different location with staff who are decently kind.

Traded in our phones today for a free upgrade to iPhone 17. We were mostly assisted by Jasmine…read more She was really helpful and very patient, and got us sorted out pretty efficiently. And she was cute too! The manager was also a nice guy and was able to help us out with some discounts. I didn't get his name but he was a black gentleman. All in all, would return to this location.

Cox Authorized Retailer

(45 reviews)

6/2/26 Cox Craig Rd, North Las Vegas:…read more Samantha's service was amazing. She attentively listened and provided above and beyond customer service by providing a new router that might help in activating my 2.5Gb internet speed. From all of my phone calls no one has provided that solution. But lease recognize Sam for being a true customer solutions specialist. I am still looking forward an earlier technician visit before Thursday, 6/4/26.

Came in with my husband with an issue regarding our bill being raised & messed up…read more Diamond was able to explain to us why & what our options were. She is efficient and we are so thankful for her help. Thank You Diamond!

Cricket Wireless Authorized Retailer

5.0

(3 reviews)

Thank you Andrea, you are amazing! Great customer service and patience too! You were able to help…read moreme and understand how I was feeling about my service issues!

Had to reactivate a cell phone today. William was extremely helpful lots of patience and overall…read moregreat customer service. Appreciate how kind you were and how informative you were.

Boost Mobile

(9 reviews)

•$

Disgusting location. Between the human waste decorating the side of the building, Too the rotting…read moregarbage that goes unmanaged. Dead animals in the overgrown weeds that surround the building. The fragence of the place is impactful. Imagine tollerating a business that treats the community its in like toilet paper. Speaks volumes. Clean it up. Show that you respect the people that do business with you and respect the surrounding community!

Today I called and was quoted an out the door price to switch over carriers. I said I would be…read morethere in a half hour. When I got there the manager insisted I have phone insurance which was not quoted in the out the door price. He said it was store policy and it would come out of his pocket. Principle is principle. What is happening these days to real customer service. He could have done something to make up for it? Nothing!!! Found another boost store that was straight up forward and played no games. There are many other boost stores in the area thank goodness that I do not have to ever deal with this store again.

MY WIRELESS - NV - MONTECITO STORE

(4 reviews)

Great sales man horrible service. I went in for help and the manager did not do his due diligence…read morein assisting me. Advised him I needed help with a broken phone and could not afford to pay a higher bill than I was paying. Apparently all he cared about was making a sale because I walked out thinking I got a good deal with a lower bill but my bill increased by $60. He's also paying people for referrals and reviews so there's that. Feel like sht getting scammed by a company that I've been using for years. Called att for help once I notified id been lied to and the weren't even able to help me. A cancellation is definitely coming.

WORTHLESS LIARS AND TERRIBLE AT CUSTOMER SERVICE…read more I would actually personally drive down to your store to tell the manager what kind of garbage your customer service is but I've since moved. Two years ago my husband was LIED to - told that we "get a free iwatch" with our double phone purchase and only have to pay for the service to the watch. Again, the entire interaction this employee downright lied to us - under guidance of the manager, telling us the watches are completely free and we were only paying for the service to the watch ($20/mo) and now two years later we find out during a customer service call that we've actually been paying "installments" on the watch and basically we got duped and now we're stuck paying for service AND A WATCH I NEVER WANTED. Oh, and when I went to activate the phone number the dipsh*t working at the store lost my ENTIRE account and it took over four hours to even get service. I swear to god this store is full of worthless incompetent liars. I'm reporting you to the better business bureau.

Batteries Plus

3.2

(70 reviews)

Always the place to go to replace fob batteries garage door opener batteries and the nice lady…read morethere cleaned out my charging port still would charge but she tried for sure

Spencer was so helpful. Had what I needed for two car key fobs. So important. Was a distance from…read moreSummerlin but worth it

Silver Wireless

(6 reviews)

There overall business is a joke. You go to sell your phone that's legit and once they get you…read morethrew the door and check they start low balling you from the price they told you and clearly the phone had no defects but they try and scam you! But if you bring in an alleged stolen phone they just give you the cash and on your way! Tell me your a front without saying your a front !! Bad service Bad employees Just bad all around

Absolute lifesavers! I called around to so many cell phone shops in the area, and Silver Wireless…read morehad the best price by far! ( some places quoted me double even triple the price ) They were super quick in fixing our camera lenses, and the service was just fantastic from start to finish. Special shoutout to Scarlet, who was the one that helped me out she was so nice and welcoming! Their shop is huge, incredibly clean, and staffed by a wonderfully friendly team. I would definitely come back, and if you need any tech or phone repairs, this is definitely the place to go!

MSD Wireless & Repair

4.7

(12 reviews)

Roman was so helpful and nice! Great repair shop! Great deals. I would highly recommendread more

I was looking for place to replace in charging port . I found this place on yelp , try it out let…read moreme tell you they have best customer service and be able to get my phone fix quick . Definitely recommended.

Office Depot

3.1

(65 reviews)