My iPad was not working correct said it was in recovery mode but would not do any thing else young…read morelady ran a few programs on it then called and said it was ready went to pay her and she said there was no charge for this issue I utilized the iPad last night works great

I had a senior moment when I lost my phone a month ago. Life is totally dependent on having a…read morephone. Everything requires cell phone verification, paying bills etc... I delayed buying a new phone because I bought a backup last January but can't find it. Today I bit the bullet and bought a refurbished iPhone from an amazing individual named Dan. He was professional, empathetic, not pushy and personable. Bad Apple is clean, the staff in the repair shop are well spoken and honest. If you're looking for an affordable refurbished phone I highly recommend Bad Apple. 90 warranty, aesthetically the phone has minimal smudges and if you order the tempered glass, $35, you get a free protective clear case with MagSafe. These folks are good people. My new Apple product resource This is one of the best retail experiences I've had in a very long time.

Manager Gordon and Marcos have been incredibly helpful with starting me on a new line from T-Mobile…read moreit felt like hanging out some friends these guys are super friendly and are happy to help the whole 9 yards 10/10

I felt the whole time something was sketchy but had already spent 2 hours their so went forward…read morewith my purchase. Luckily I called the Verizon hotline today and they took off so many charges from what the store was charging me. So many lies to get an extra dime. Have no idea why these people would be so cruel and rip people off. Shame on them!!! Best thing you can do is order online for honesty

Very helpful, walked in was helped immediately. When I've come & they're busy the staff keeps me…read moreinformed on time. Selection of product is great but back up on IPhone 17's right now. Never disappointed & if they can find me a deal they do.

Husband and I went in to get trade in our phones they were having this promotion where you can…read moretrade it in your iPhone and get $700 dollar credit and only pay like $5. A month. Well we decided to try it. The guy who helped us was nice but he was new And it seemed to take forever. He kept needing to ask for help and I get it if your new and need help but it was like 1.5+ hours of back and forth. He was really nice.. Everyone seemed nice with other customers that came in. they try to respect distance because of covid and have these plastic dividers on their tables that are somewhat useless since they have to show you their screens and come over to the other side. Everyone is wearing a mask and they have hand sanitizer everywhere. -1 star. Maybe it was our transaction that took long and that's why we were there forever or their system was really slow too. I just feel like it shouldn't take that long. Also, att needs to figure out their billing... why would it take a few billing cycles for credits to show up? Makes no sense but it's not the employees fault it's the companies. We went around 6pm and no one was in there. So maybe evening time is the best time to go.

Bought a phone there and wished that we'd bought it elsewhere. Our help was more like , do it…read moreyourself. We asked the guy for help , but his response was oh ... ( you can do it yourself ) Anyhow we went to The Apple Store the next day and got everything fixed , as nothing was working properly until we had some professional help from apple.

We were greeted immediately by Dana & listen to our problem and knew exactly what to do. She…read moreimmediately took care of our son's phone and explained to us what happened and what she did to resolve the issue. She had us try out the phone/ipad prior to us leaving and made sure our questions were answered. Dana was super friendly and knowledgeable of our iPhone features. Will return next time we need any new phones/service. Ask for Dana next time you are there :) Thanks Dana! You were amazing!!!!

Wow, what great customer service at the Verizon store at the District in Daybreak . Juan the store…read moremanager was friendly, professional and knowledgeable. Juan had a line of customers waiting but he was kind and attentive to each one. Such great customer service, Juan. Thank you for a great experience

This place was absolutely useless for hotspot or any technical information/support. Headed over to…read morea Verizon store and got amazing service.

WE had such a Wonderful experience with Zack Dial he was so professional with us and he helped us…read morewith everything that we had trouble with our billing--We are so happy we left A T and T to be with T mobile now-before our bills were over 300$ and now we have 3 lines for 100$--much better for a Senior couple-If you are looking for a helpful person to help you ask for him and you will be very happy too--Thank You Zack--

As a customer of T-mobile for over 15 years I went in to buy a new phone valued at over $1200…read more Entered the store to find I was the only customer along with 2 employees, neither employee would talk to me, they were busy talking and acted like I was not even in the store, when I finally asked them a question they gave me a short answer and it was clear they did not care if I bought a phone or not. I left and went to a competitor to buy the new phone I wanted. I cancelled my service with T-mobile over the phone to start new service with the new company then a few weeks later I see a charge on my debit account for another month of service from T-mobile even though I already canceled with them, called to find out why i'm being charged for a month of service I never used and was told that I canceled one day too late , I needed to cancel one day sooner to avoid the full 30 day charge, and that no one in the company could credit that charge back or make any changes due to the computer programing they were using. Really ??? a corporation worth MILLIONS needs to create weak underhanded rules to cheat the public out of $94.00 ??? Pathetic, needless to say I am done forever with this nonsense.

was really happy with Quick Mobile Repair in South Jordan. I needed to get a battery replaced in an…read moreold iPhone 6s. Apple and Best Buy no longer service phones that old. Plus those two locations charge more. The employee here was extremely nice and quick in fixing the phone. The price was very reasonable. They also warrantee the battery in case there's a problem in a couple of months. This is the place to go to get your phone fixed.

The workers are nice, but I wouldn't trust their technique/equipment with your $1400 phone. I took…read moremy phone in to have the back screen replaced, and they quoted 3 hours, however after 5 hours they called and said they would need to keep my phone for longer because it will no longer will turn on. After 3 days of them having my phone, I got it back and there was dust and grime in my camera, as well as etching marks. 3 days later, I tossed my phone onto my BED and the back was immediately shattered even worse than before. Do NOT bring your phone to this place for glass replacement.

Never had worse help. Had a phone lined up then gunner ill advised me to cancel the order, then…read moreproceeded to tell me he couldn't actually restart it and help me complete it. Contact with Verizon has been useless all day.

I would like to thank the manager at Verizon for proving that Customers don't matter to Verizon. I…read morehad the worst experience and because of that I went to AT&T. What an amazing I just had with AT&T I will be moving all lines from Verizon to AT&T