Excellent work done here! I paid over $300 for the OE screen. I could have opted for a cheaper…read morescreen at half the cost which I had done prior at another vendor. Huge mistake! Mr.phone fix did great work & they were quick about it too. The tech even brought me my phone, turned it on and tested it to give me piece of mind. Highly recommended to fix your phone!

Shout out to Dylan for great service and a friendly welcoming and Antonio for the repair which…read moretransformed my damage (it was ran over) S24+ to looking brand new! The pricing is competitive and i will be for sures making this the go to place for electronic repairs. They were fast and its neat that they are next to the mall so you can walk around or go across the street to starbucks while you wait. They took maybe at most 50 mins for my repair.

kylewas excellent and polite!Greatservice! RoseMarie Banack…read moreKyle was wonderful -- thanks a t & t!

Holy Cow...never had such a Pro helping us ever. Edward…read moreRobles was instrumental in helping us consolidating our business and personal phone plans...saved us a $1000.00 per year and upgraded my wife's phone for a discount. Could not have had a better experience..when was the last time you went to a phone store and your day was made.?

***************** BEWARE************** ***Dishonest Business…read moreTransaction! *** #1) I agreed on a set price for a cell phone on trade. At the time of purchase the owner tried to add an additional $20 on top of the local sales tax rate. After we discussed the local taxes he "angrily" deducted the erroneous charges. #2 ) Was told that they would remove my memory card at time of purchase. So I "assumed" that was done. Bad IDEA! I left the store and realized that my memory card with all my family photos was in fact not transferred to the new cell. Upon my return to the store I was quickly told that my prior phone didn't have a memory card!!! Liars! Absolutely Liars! !!!! #3) Think Hard before you use these guy's! !!'

Wow. I felt like I entered into an alternate universe. I was even nicely greeted by every employee…read morein the place (approximately 8 people). This place has it all for your cellular phone needs especially if you own your own business. They sell everything related to cell phones including LED promotional signs for very affordable pricing. Most car chargers are $5. I think I'm still in shock of what I experienced.

poor customer service. performed unnecessary n not approved…read moreservices which caused damage to motherboard. We discussed changing the front n back screen. i Never got a call about changing the batteTy. But when I go to pick it up I get charged $60 for a battery. the phone turned on before taking the device in Just fine. i pay the $60 and in the parking lot. I try getting on the phone. It kept rebooting. I call and Let them know. Thinking the battery they put in was damaged since they replaced my apple battery with a cheap product. I dropped the phone off the next day as they requested. They were suppose to call me with an update. Of course they didn't. I called 3 hrs later. And was informed I needed to pay $150 for a motherboard. Informed them that i never agreed to have my phone battery removed. Which based on research can damage the motherboard. I asked for my old battery back. They agreed to refund me the 60$ since I was never informed about it before hand. I asked if they can deduct the 60$ from the price of the motherboard and I pay the difference. $90. The little girl working when I called said abe would call me back. Of course she didn't. Called Saturday at noon because no one called me. And he claimed he didn't do anything wrong. I informed him making changes to my phone without speaking to me first was wrong. And that my phone was fine before taking it in. N because of his negligence he more than likely damaged my phone more.. Asked them to use the 60$ they charged me for a battery didn't agree on Towards the charge of the motherboard. He started yelling and hung up on me. I reported him the BBB for making changes without consent. Forcing me to pay for them.

From the owner: San Antonio’s #1 trusted cell phone store. A local, family-owned & operated business. We provide…read moreprofessional & affordable cell phone repair & unlocking services. We specialize in selling fully unlocked phones compatible with any carrier, in any country. No Credit Needed Financing available, apply today! We sell unlocked phones, tablets, smart watches, phone accessories, protectors, cases, chargers, bluetooth / karaoke speakers, electronics, cologne, perfume & more! For more information & current pricing, please call or text 210-464-7112

The tech who helped with a new phone and a tablet was absolutely fantastic! If you need help at…read moreVerizon, I strongly recommend you go to the Bandera Rd. Store and work with Nicky. He was very knowledgeable, patient and helpful.

I have had Spectrum for about 10 years. In the past year it has been EXTREMELY unreliable. It…read moregoes down on average 1-2 times per week, many times for over 4 hours. They send me an email when it goes down (which I won't get because the internet is down, duh). I certainly would not buy any other products from them given this level of service.

Wow.. the WORST.. I spent $70 here for a portable charger that literally charged my phone once and…read morenever held a charge after that initial use. I tried leaving it on the charging cord to recharge over night and it wouldn't refill the battery. I feel pretty ripped off especially as someone who just graduated out of basic training the same day they sold it to me. Don't waste your time or money here. They don't even provide refunds for the trash they sell.

Went into the store and the guy that was working there alleged that the off brand AirPods were…read moregreat and they worked just as good if not better than the actual AirPods. So we returned a couple of days later and purchased them. Needless to say, they didn't work at all went back to the store and the lady said that there is no refund on the purchases. We showed the lady The ones we purchased didn't work. She tried to replace them. Those didn't work either and prove that to her. She said they would upgrade to the actual AirPods but would have to pay the difference. the AirPods were double the price as in Walmart or the Apple Store or Best Buy. It is a complete rip off, but unfortunately, we had no choice because they wouldn't give us a refund.

When I finally got the home Internet, it worked well but everything else about the situation went…read moredownhill so much so that I switched to TMobile. First, the actual stores know nothing about what goes on with the rest of the company, esp any specials online. And be ready to wait forever. Secondly, if you only have home internet and not cell service with them, good luck! You can't even log on. The program does not allow you in and even customer service can't find you. Doesn't matter that they have my cell number and I registered it with them. I did not want to bundle. They will keep hassling you on that too. Third, keep track of the specials they offer like a free tv or PlayStation, they say it but you don't get it so easily. The wait is a full billing cycle and again the left hand knows nothing of what the right hand does. Been on the phone numerous times for long periods trying to resolve this and get my gift. Fourth, keep all receipts! So glad I kept my UPS return of the home Internet unit, they kept emailing they would charge me $200 and I kept calling to give them my documentation. They will not give me a confirmation of my call or status, until finally, I appealed to the supervisor by phone and insisted on some sort of email confirmation that they do indeed have my unit and will not be charged.

I visited the Verizon store at The Quarry in San Antonio on November 10 to ask about my cellular…read moreconnection issues and why my service hadn't worked since receiving my iPad. The experience that followed was one of the most frustrating and unprofessional encounters I've ever had with a service provider. When I arrived, a female employee told me they couldn't assist in-store and that I would have to call Verizon support directly. I called as instructed, provided my IMEI number, and followed their directions to turn the iPad off and back on. After doing so, the passcode--which I have never changed--suddenly stopped working. Even more concerning, the iPad did not lock me out after multiple failed attempts, which is highly unusual. The phone representative then transferred me without notice. The next person asked me to repeat everything I had already explained. After clarifying that the issue began after following the previous employee's instructions, I was placed on hold and transferred again--eventually to Apple, who were also unable to resolve the issue. I went back into the Verizon store, where one male employee told me not to sign in (which felt suspicious) and kept insisting that I had somehow locked myself out of my own device. He said he would call a manager, but after 25 minutes of waiting with no updates, I had to raise my voice to get any acknowledgment. When the Lead Manager finally came over, he was dismissive, condescending, and completely unhelpful. He repeatedly insisted that it was my fault, gaslighting me by saying there was "no way" Verizon could have caused the problem. To make matters worse, the staff refused to provide the name of the Store Manager when I asked for it to file a formal complaint. This lack of transparency and accountability is unacceptable. Verizon's customer service at this location is unprofessional, dismissive, and, in my opinion, demonstrates a pattern of gaslighting--particularly toward women of certain backgrounds. Verizon is a massive corporation, but that doesn't excuse the complete disregard for customer experience or the refusal to take responsibility for their actions. This store should be reviewed and investigated for its unethical customer service practices.