Russ & Justin were exceptional. My AC unit cut out over the weekend, they promptly scheduled a time…read moreto come, and fixed the unit within a day. I called a few other local places in the area and Don's had the best rates as well. Would highly recommend to others!

I've used this place faithfully for a number of years. The last time I called for service they came…read morewithin the hour. It was an emergency and I was thankful. After all was said and done I realized that they charged me for Labor and a service call. Almost like a double charge. They fixed my washer and I was happy about that. This review mainly refers to the new service. I'm not sure if the same folks are there. I gave a friend their number and a card (from Don's) for a clean and check special. When my friend called, she was told that's a very old special. From May? She questioned the price. The person at the other end very rudely told her that a clean and check was now $20 higher and included an added service charge of $75. Are you kidding me? Established companies, not working out of their house , aren't adding this to clean and checks. I regret giving this referral. I also am going to look for a new service company. One who is more fairly priced. And knows the value of treating customers well.

I can always count on Sal at Sonar Electrical. In the past several years that I've been in…read moreEvanston I've lived in buildings that were over 100 years old. No matter what he encounters with old wiring and the like, Sal can always figure out what can be done to bring us back to safety He's genuinely pleasant, knowledgeable, experienced and an amazing problem solver. He's my go to!

I want to echo all of the other great reviews here. Sal is wonderful. I called him to install some…read moresmart switches and also to correct the wiring on a couple of overhead lights I had that had never been wired to switches. He did great work, had some really good suggestions, and was a pleasure to work with. I will definitely be calling him again with any other needs, and I definitely recommend others call him as well!

i recently began living in a manufactured home in Marengo. They come with their own special needs…read more I was pleased with the crew that came out. The inspection and cleaning was performed professionally.. They were patient and answered my concerns intelligently. We will see them in the Spring for the A/C inspection and cleaning.

Jeff came next day, cleaned and thoroughly checked the unit and found a part needing to be replace…read more Jeff showed me the weak signal and I was very happy overall with their service, I would recommend them to anyone needing to have their furnace checked for piece of mind knowing AGM does such an efficient job!

I sent a request thru Angie's List. Bob was the first one to…read morecall me and send me an email. He gave me the best price and the best customer service experience I have seen. He serviced the furnace and fixed a part that was leaking carbon monoxide thru a tiny hole in the furnace. He did not charge for the part or for labor. He fixed it because he said it was the right thing to do. Wow! Beyond impressed.If you are looking for someone to service your furnace or air conditioning unit, I think this company is amazing.

Our ac went out on the hottest day of the year, I called these guys up and they sent a technician…read moreout. I had an uneasy feeling about these guys right out of the gate, even the initial phone call didn't go well. Then I come to find out the technician called the wrong number to verify the appointment. That Sinking Feeling amped up when the technician told me he's been doing this since December. Long story short, the technician kept telling me that this part went bad, and that part went bad,and with each part my estimate was going up $500. After about four hours the estimate was at $1,500 and he still didn't figure out exactly what was wrong with the unit,and now he was calling for reinforcements. That's when I told him he needed to leave, I have a friend who used to work in the field, he came over and had the air conditioner running within 20 minutes,granted, he did have to go and buy a new motor which he installed and one or two other small parts. My part bill was about $250. It's a shame that they send these guys out with little or no experience to try to diagnose a problem,and then the company feels the need to bilk their customers. Never again!

The official e manager was unreliable did nog know what she was doing and wanted to charge me more…read morethan it should've cost to repair the air conditioning

i don't think they know what they are doing. I've spent the entire summer without a fully…read morefunctioning AC unit (that they "fixed" last summer by the way). While they attempted to fix it in June, they did not correct the issue and continue to come out and not fix the issue. I should also say the communication is terrible and they have not shown up several times, shown up at times different than what was scheduled and also did not communicate the time needed to do the work in advance. I've had a technician come and say he sees the issue and another technician come back and say he can't find the issue. I hired a different company to come and check their work and their technician found Premier didn't identify the correct issue (motor issue), didn't adjust the pressures correctly, didn't properly install the part they "fixed," and left an important filter off the unit without replacing or mentioning that it was not replaced. This company just seems to be incompetent and I cannot recommend anyone hiring them.

Top notch professional service on all levels. From Laura who took my call and Jesus who came to the…read morerescue! Thank you for getting my heat going again!

I have no complaints about the work performed (although it took 2 visits to correct the issue) but…read moremy technician did not have a credit card scanner. He wrote my full credit card number on the invoice to be billed later. After 2 weeks I was never charged. The manager sent me an electronic invoice to pay. At that time I paid and responded that I was uncomfortable with my credit card number on a paper invoice somewhere. He never bothered to respond or apologize. I changed my card number that day. If you choose this vendor you may want to ask if they have a scanner before they perform the work. In 2020 I personally think it's unacceptable not to have a scanner.

Fast, friendly and professional service! Our AC went out and we called at 9PM. Joel was here first…read morething in the morning to diagnose the issue. After diagnosing the system, he added a little freon to help us cool our home a little and, ultimately, he recommended a new unit. After shopping around quite a bit, we decided to go with Joel's and Son. They were reasonably priced and we felt most comfortable with the conversations we had with Joel. We called him late in the evening and he had his crew out first thing in the morning. They were thorough and were very clear as to what they were doing. Within a few hours, our old AC unit was removed and a new one was properly installed. The installation team was friendly, answered our questions and were very clean and organized. We HIGHLY recommend this company if you want a fair price and quality work! Shop and support local businesses.

Joel and his crew just completed a new furnace install and they were a dream to work with. I also…read morehave a 20+ year old AC unit that others told me need to be replaced. Joel said that it just needed a good cleaning and it would be fine. They did the cleaning and everything is working much better. I will definitely be going back to them for all of my HVAC needs.

Phillips installed a new furnace for us and we are extremely happy! From beginning to end,…read moreeverything went smoothly. The owner, Pat, came out to give us an inspection and quote for the furnace. I never felt pressured to buy and she explained the whole process in detail. Pat was very professional, yet easy to talk to! Phillips also serviced my sister's furnace and again, the technician explained it all in easy to understand detail! We were referred to Phillips by our neighbors and we will do the same! Highly recommended!!!

We are happy repeat customers of Phillips Heating and Cooling. Been in our house for over 30 years…read moreand have used them twice for furnaces and once for AC. We went with our second American Standard furnace this fall. Never had an issue with the first furnace but at 19 years old... we chose to swap out to a newer unit sooner than later. Phillips Heating and Cooling - Honest. Reliable. CLEAN. Very fairly priced. Show up on time. Pat is great. She listens. Pat knows your local village codes. She gives you options on different HVAC systems, all depending on cost and what your house needs. From quote to permit to installation to final switch on, our new furnace is great. I would highly recommend this locally owned family business. THANKS, PHILLIPS!!!!