Long time overdue review of my experience at Audi Flatirons and Katie O'Neill who is completely awesome and helped me get what I wanted and on my way out the door with a new S6...and still loving it! First, I just moved back from SF and had a 370Z that I needed to trade in, the team at Audi Flatiron was very patient during this process as I had to transfer the title over from CA DMV to CO. Which if anyone has dealt with CA DMV..it is a total nightmare, So, shout out to the finance team at Audi for working with me there. Second, I went to Audi Denver the week before and they literally ignored me for about a solid 45min to an hour. So, I went up to the front desk and the lady looked me up and down and said if you don't have an appointment we are too busy to help you today. ALRIGHTY THEN! That is your loss Denver as I had cash in hand to buy a car that day...wonder how many of those other people you were spending time on bought a car that day? Total losers. Next weekend went to Flatiron Audi, was greeted and introduced to Katie (who was helping another person at the time) she came over and introduced herself and said it will be like 5-10min as she is helping these people but have a drink and take a seat will be right with you. Hmmm... what a change so far! Katie then came over and I explained what I wanted and she said gave me an education on Lease versus buying and we worked out the price points and also the trade in issues and in about an hour or so I was in my new S6 out the door. Now, that is how it is done...awesome work to Katie and the Finance team at Audi Flatiron for getting Sh^t done, not wasting my time with useless haggle and listening to the customer. Katie really went above and beyond and still delivers the best customer care to this day. She is in sales and could easily cash that check and on to the next customer but she really does make herself available to her clients. Anyone looking to buy an Audi and wants a great experience. ask for Katie O'Neill. read more

Today, I had the most unique and pleasurable experience at Audi Boulder! Jim Page -- Honest, Fair, and Professional!! These traits exemplify what I look for in any car buying experience. They far exceed any vehicle cost and customers like myself left today extremely happy, pleased with the overall buying experience, and most importantly having the greatest peace of mind and confidence in knowing that a great deal was made. Jim Page made that happen for me! And, it is this experience that I'm committed to doing future business at Audi Boulder...WITH ONLY JIM PAGE! :) After all, Jim converted this BMW driver to an Audi owner! From the very beginning of my car buying experience, Jim was patient, courteous, and understanding of my requirements in a vehicle. The great thing is that he was never pushy, and he ensured that I was taken care of well with my purchase. What I appreciate most about Jim is that he was always looking and finding ways of getting me the best bang for my buck. Things that I had not considered, he was well ahead of the game. Each moment with him was a complete surprise! There was never a time in which my smile wasn't larger than the previous moment. He sought out additional concessions, going over and beyond any Sales Associate I had ever experienced. Very thorough and methodical, Jim ensured that I was in the know of everything that my knew vehicle is capable of as well as making sure my vehicle was set up prior to my leaving. He even went the extra mile to remove a component from my older vehicle so that I can take it with me. Some of those added efforts may seem small to some, but it is the small things that often shine the brightest. Jim and the entire team at Audi Boulder made me feel extremely welcome and I felt at home. This was indeed a one-of-a-kind car buying experience and it's all because of Jim! Thank you so very much Jim! I hope you know just how much I appreciate you and the work you've done for me! Syretta read more

I called Audi Boulder initially, and spoke with Katie O'Neill. She was so kind and answered all of my preliminary questions. When I said i was interested in coming in for a test drive, she so kindly sent me a form to aid in applying for a loan. By the time I came in to test drive two days later, my application was being processed which made the financing portion totally painless! When I came in for the actual test drive, Katie was already working with another couple. I was helped by Michael Argenzio - and utterly bombarded him with questions. He answered them ALL and made sure to check on things he maybe wasn't 100% sure on as well. He made me feel totally comfortable making this decision on my own, and NEVER pressured me into anything. I can honestly say that, while I bought a totally AMAZING car, I'm sure it was not the most expensive car they sold that day. But they washed and detailed the car to perfection, and took the time to present it to me like I was their #1 customer! Michael spent an additional 30 minutes of his time giving me a run down of all the functionality of the car after all was said and done. He made this experience a totally amazing one. Over all, this was the best car buying experience I've ever had! I can say with honestly, that I will definitely be back for all my cars in the future. They've got a life time customer out of me - thanks for such a great experience, y'all! read more

purchasing my new q3 at audi boulder was about the most pleasant car buying experience i could imagine! jeff enquist had been recommended to me by a dear friend whom i trust. i made an appointment to go in and test drive the q5 and q3. when i arrived jeff had the cars pulled up and ready to go. i spent 2 1/2-3 hours there asking lots of questions, even test driving another comparable brand that they had on the lot. the entire time i was asked whether i would like coffee and/or water. jeff was patient, non pushy and very supportive. he made lots of print outs for me to take home and study. i went home, did some homework, went back the next day, re-drove both models, asked more questions. i made an offer and negotiated it, spent 15-20 mins in with their amazing, friendly, helpful and non pushy finance guy and drove my new car home!! this was all after jeff spending at least another hour walking me through how to actually use the car!!!! and he said to be in touch anytime with questions. i just cant say enough about each person i encountered and the entire experience! thank you audi boulder. you rock! please stay in boulder!!! read more

Best experience I have ever encountered in purchasing a car. Dan was our sales person. Dan was exceptional in keeping our needs first and foremost. No high pressure sales he worked with us over time to find the right car and what would meet our families needs. His communication skills were on top in providing us immediate updates and informing us of the details along the away. He was patient with us while working out some of the details to make the deal happen. I felt he fought hard for us to ensure the transaction would work and meets everyone's needs. Matt his Manager made us feel like he was there to help see it to the end. When arriving to the dealership to sign the final paperwork everything was ready and handled in a very professional manner and overall done within 30 minutes. The detailing shop was exceptional offering options and taking care of all the last minute touches. Overall best experience hands down working with Dan. I will make sure to refer him to family and friends so they can share the same car buying experience. Thank you Dan for making purchasing a car a fun experience. read more

Read the reviews and ask for MAX PAVLOV! I'm car dealer averse. My experience started out to be typical of a dealership experience, however the end experience was phenomenal. I emailed the dealership to find out if a certain car was available. After 2 hours of back and forth with someone's assistant and no clear answer, I TWEETED the dealership. The dealership responded back quickly and invited me in for a test drive. I was there shortly thereafter and met Bryan, the digital sales manager, who set me up with Max. Max was amazing. He made me feel comfortable and was so wonderfully nice and engaging. I fell in love with the car. Max asked if their finance department could have a shot at beating my credit union's rate. My husband and I agreed to let them try. They beat our credit union's rate and made the transaction super smooth. Matt in the finance department did a fantastic job explaining everything and made it fun too. We won't hesitate to contact "our team" at Audi Boulder the next time we're ready to buy a vehicle. Their service is top notch! Thanks again to Max, Bryan and Matt! read more

Great Service! I had an accident on my way to Boulder from Glenwood Springs. Audi Roadside had my car towed to Audi Boulder. I called the next morning after my accident to make sure the car had been delivered to the service dept at Audi Boulder. The receptionist checked to make sure it had in deed been delivered and then put me through to the service manager. The service manger, Rob Ellison was great. He was of course totally booked on a Saturday morning but he took the time to check in with me 3 times that day just to give me an update and even tried to get me in a loaner car since I would have to get back to Glenwood Springs on Sunday. Rob worked my insurance adjuster and got my car repaired so quickly even the insurance adjuster was surprised and very impressed. Considering Audi Boulder is not my regular Audi service center and they did not know me, I felt they truly gave me exceptional service. I would not hesitate to use Audi Boulder again if for whatever reason my local Audi dealership could not help me. Rob Ellison is truly an exceptional service manager. read more

If you are looking for a Brand Specialist to assist you in finding a new car, look no further. I have the BEST person out there to help you! His name is Jim Page and I met him one day when I stopped by the Audi dealership in Boulder to test drive my dream car! Jim not only took me for the test drive of my life, on a beautiful Colorado day, but he also answered all of my questions and concerns! Jim was persistent and determined to work on getting the best deal possible for me. He is thoughtful, considerate, funny, persistent and personable. He spent several hours and a great deal of effort working with me, on my car buying needs, and was dedicated to make the deal happen! I was very uncertain if I was going to be able to afford my dream car, but I was constantly reassured by Jim that he would strive to make a deal happen where my dream car would be possible. Yesterday, I drove off the dealership lot in my dream car, thanks to Jim Page! I am eternally grateful and beyond happy!! Always remember to chase your dreams, and please go see Jim Page for your car buying needs! read more

I am absolutely ecstatic at my first interaction with the new Audi Flatirons. As a long time patron of Audi Boulder with my 2013 A4, I know many of the staff and appreciate how hard they work. Additionally, I am in the automotive industry myself. My experience at the brand new Audi Flatirons was absolutely superb. My salesperson, Jon Eric Ferguson, delivered a wonderful experience. He was able to pinpoint a vehicle that fit my needs as well as had all of the equipment that I was looking for had I purchased a new vehicle. I purchased a 2015 S4 that absolutely checked every box on my list of wants and needs. Additionally, the sales manager Mike Skidd and finance manager Jeff helped me immensely and truly made me feel like they were fighting to earn my business. Everyone from sales to service is absolutely amazing. Make sure to visit Jon Eric in sales, as well as John Steiner in service. Both have been incredible people to work with and I look forward to working with them further in the future. Thanks again for all the help, Jon Eric! I absolutely love the car. read more

This encounter started off on a bad foot... I had scheduled an appointment and was about 10 minutes late and it took nearly 30 mins for anyone to help us out! I know that was my fault and they were super busy.. but as we all know patience can run thin when you had a previous arrangement. But a sales manager saw us pacing around impatiently and immediately got us help! The gentleman that helped us out was knowledgeable and accommodating he got us to a test drive and a quote in a fast manner. After that we were greeted by another saleswoman that helped us get everything as far as finance was involved straightened out. Very thorough and let us know about the details of our certified pre owned vehicle! After her we were met by the most charismatic and energetic sales man ever Alex! He made the closing of the deal very relaxing and engaged us with conversation and hospitality! He really made this experience turn around and had fantastic service recovery! I can certainly buy a car anywhere but thanks to Alex I'll chose his dealership time and time again read more

I recently purchased a used Lexus at this dealership after many months of looking. Living in Kansas City, and purchasing a car, sight unseen, can be a risky endeavor. Jim, however, made the transaction very transparent, and bent over backwards to make the purchase very comfortable. He took extra pictures of the car with his cell phone before I committed to the purchase, and followed up with several phone calls to make sure all of my questions were addressed, and the paperwork was in order. Jim even called on Sunday....he is very thorough and honest. I flew in and Jim picked me up from the airport himself. The staff at the dealership were very courteous, and before I began my journey home, found out the service department had put new tires on the car....what a pleasant surprise. Jim went out of his way to make sure everything went smoothly, even calling me to make sure I made it back to KC safely. I would have no problem recommending the dealership, and Jim specifically, for a great car buying experience. read more

I recently purchased an A6 from Audi Boulder. Before Audi Boulder I dealt with two Audi dealerships along the front range and both were fine but nothing more. From the very start the experience at Boulder Audi was exceptional. I used a car buying service to try and find what I was looking for and was immediately contacted by Jarrett. I wanted a very specific set of options so the car had to be ordered. He walked my wife and I around the lot helping us look at interior and exterior colors. Despite the fact I wasn't buying a car in stock, he gave me the same amount off that the buying service quoted for a car on their lot. I felt the price was great without having to do any of the usual negotiating back and forth. As we waited for our car to arrive, he sent emails keeping us updated. I have to add that the people we dealt with, from Jarrett to the service adviser were all very nice and way beyond what is expected! read more

My wife and I recently bought a new Audi from Audi Boulder and were pleased with the entire process. They had a good selection of vehicles to choose from - the sales staff was knowledgeable and professional. We never felt pressured and found the experience to be quite pleasant. I was particulalry impressed with how flexible and accommodating the Audi staff was. We made the decision to purchase the car, but due to the time of day and the need to shuttle our children from one event to another - we had to stop the process and actually returned to the dealership nearly an hour after their posted closing time. We completed the paperwork and took delivery of the car - and again - never felt like the Audi staff was in a hurry to get us out the door despite the fact that it was after 9PM. They made sure that the focus was on us....and making sure we were happy with our new car. read more

I recently purchased a 2011 Volvo XC60 from Audi Boulder and the experience was terrific. Robert was very responsive and we set up a time to look at the vehicle that day, accomodating my work schedule. As a first time car buyer, I appreciated how transparent and open Robert was about the pricing of the vehicle, making negotiation very simple and easy. Of all the dealerships I had been to previously, Audi Boulder was a breath of fresh air. I never felt pressured to buy, there was no stress, and I ended up very happy with my purchase. Matt was also a breeze to work with, even staying past store close to finish my paperwork. The entire team was so accomodating that I felt like a VIP customer! I would recommend Audi Boulder to anyone looking for a hassle-free car buying experience. I am so glad I purchased my Volvo. They will have my business for a very, very long time. read more

I stopped in at Audi Boulder for a simple brake pad replacement. They accidentally clipped the seat on the bike on top of my car on the garage door (an honest, easy mistake) and did minimal damage to the seat and roof rack. They handled the situation perfectly. Not only did they not charge me for the service I had done, but they ordered me a brand new bike rack even though the slightly damaged one was still usable. They also are going to reimburse me for a new bicycle seat. To top it all off, they gave me a free car wash at the end. They treated my situation as though it were of the highest priority and they were pleasant and understanding throughout. Ian Peterson, service director, and Eli Buchanan, service consultant, made what could have been a miserable and frustrating situation as easy as possible. I am floored by how responsibly these two handled this. read more

I had looked at a couple dealerships throughout the day, and arriving at Audi, I already knew I wanted to see a used Lexus rx350 they had on-line. After being somewhat bullied at other places, I felt more at ease immediately with my salesman David. He took the time to find the car (was in service) and never badgered me about buying something newer or better. Even after the test drive, I was still hesitant after seeing my numbers...he encouraged me to take my time so I went to have lunch and decided after a taco. My finance manager Frenchie was equally if not more patient and kind...he explained everything in detail and just as I was about to drive away, he noticed some smudges on the inside and had the porter kiddos come out to detail it perfect. Thank you for making a stressful day in car purchasing the best it could be. I was all smiles! read more

When purchasing a car I tend spend a limited amount of face time with the sales person as I really want to go and meet my service advisor who I will be having a 36, 48 or 60 month relationship with. My buying preferences changed last week when I met Katie O'Neill with Audi Boulder. The sales transaction for my A7 was professional and efficient. I had a non Audi trade that another dealer had low balled and these guys stepped up to make the transaction happen. Katie took me to meet the key staff at Audi Boulder and it was a feeling that they would like to foster a long term relationship versus a transactional one. As the 'mega dealers' are becoming the norm it is nice to be able to get personal and professional attention from a dealership. Although Audi Boulder was 'geographically undesirable' for me it is certainly well worth the trip. read more

I just have to say that I had an EXCELLENT experience at Audi Bolder. From the moment I walked in the customer service was Above excellent. I have to say that working with Katie O'Neill was quite the experience! Her knowledge of Audi and her exceptional customer service was absolutely 5 stars. Jeff Mcdowell was the finance director he worked with and I have to say that he made this experience smooth and never once made us feel as though we were getting anything short of a great deal! He worked hard to get me where I needed to be and I have to say this will be my Audi dealer of choice BY FAR! I won't go anywhere else. Madison, the customer relations liaison was exceptional as well! The job she is in was made for a person like her! The customer is truly her focus! Thank you Audi Boulder for an exceptional experience and a beautiful Q5!! read more

Garrett and Matt are awesome to work with! We live in centennial and went to Audi Denver initially. After the horrible service from the sales guy and manager, we decided to leave the dealership empty handed. The next day my husband called Audi boulder and spoke to Garett and immediately clicked with him. Bought the 2017 Q7 over the phone and we headed up there to finalize the purchase! We also had to get some work done on the new car and had a small issue with the service associate, however we were immediately transferred to the service director, and he was also amazing to work with. He personally delivered a new loaner car to my house in centennial from boulder and then delivered my Q7 when it was finished! Just top notch people at this dealership. We will forever be loyal customers! read more