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    Audi North Austin

    2.5 (341 reviews)
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    Services - Audi North Austin

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

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    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Audi North Austin

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    Audi North Austin (512-764-6836) Car Sales department is unprofessionally managed. Poorly trained staff that has made hundreds of unwarranted calls to me, even though, I have contacted the Sales Department and specifically asked that my name/number be removed from their Car Sales Customer calling list . Several days, I've gotten back to back calls in a single day from the same # 512-764-6836 (me days, I will get 2 calls back to back. Now, this is ridiculous and certainly harassment. Audi North Austin CEO and Management leadership needs to take corrective actions. I'm also listed on "Do Not Call". STOP calling me on a daily basis, I purchased a Car.

    Natalia R.

    We had a great experience here with Maria in sales and Jaimee in finance. Professional, great service, attentive to what we are wanting in a car, friendly and personable (not the awkward regular dealership interaction). I did not expect such an easy and great deal on a Range Rover. Maria brought out a few cars for us to drive and let us take a longer route for us to really get a better feel for it. Also their vanilla latte coffee here is really good. The inside of this dealership is set up to be organized and welcoming. They have have a snack/drink station at the back that is fully stocked. I also communicated via text with Maria when I went to check out another car at another dealership but decided to come back. She communicated quickly and started prepping documents for us so that the process would already be in motion when we arrived. Strongly recommended. I would definitely come back to work with Maria and Jaimee again. I also loved that there were women working here. As a woman who's been in an out of quite a few dealerships - it's not often that you see a more balanced ratio at a car dealership. I appreciated that from Audi.

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    3 years ago

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    8 years ago

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    6 years ago

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    3 years ago

    Brady Sanford was transparent and helpful for a used car purchase. Was able to get everything sorted at a good rate fairly easily.

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    5 years ago

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    3 years ago

    What a pleasure Love this place. These folks are so courteous and helpful. What a great experience!

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    Page 3 of 9

    Ask the Community - Audi North Austin

    Review Highlights - Audi North Austin

    We will continue to have our vehicles serviced by Darrell Robles and to purchase newer versions from Eon Thomas.

    Mentioned in 13 reviews

    Read more highlights

    Covert Buick GMC of Austin

    Covert Buick GMC of Austin

    3.2
    (418 reviews)

    We decided to sell our Honda Accord Hybrid and needed George and Stephen to come to our house. They…read morewere very friendly and thorough. Stephen took time to inspect the car. We knew it wasn't in perfect shape but he pointed the issues out without making us feel bad about it. George was so nice and patient with us. We don't have a lot of experience with selling cars to dealerships and he took the time to make sure we understood everything. Just nice guys in general. We still prefer Hondas but we also prefer buying used cars. We plan to keep george in mind for our next used Honda.

    If you want terrible service and lack of honesty, come get your car fix here! What started in…read moreDecember 2025 turned into a nearly six-month nightmare. My vehicle sat at this dealership for over a month during the first visit, and I received zero proactive updates from my service advisor. I had to personally track down the service manager just to get basic information. When my car was finally returned on January 28, 2026, the problem wasn't even fixed. In April, my car went into limp mode and had to go back in. New advisor, same experience -- weeks of silence, no updates, no communication. I was told it might be a transmission fluid issue, and that the ECM replaced during the prior visit may not have been the root cause. I paid for a repair that didn't fix anything. When I was told my car was ready and drove out to pick it up, it still wasn't repaired. To make matters worse, the underlying issue turned out to be a known Chevrolet service bulletin. For a repair tied to a known manufacturer defect, that is completely unacceptable. I escalated to the general manager, Jay, and while he did help get my vehicle returned, no meaningful effort was made to make this right. A verbal apology does not cover six months of poor communication, two failed service visits, and a bill that should never have been mine to pay. If you value your time, your money, or basic honesty, take your vehicle elsewhere.

    Apple Lease Returns

    Apple Lease Returns

    4.6
    (42 reviews)

    I recently had the incredible opportunity to purchase a vehicle from Apple Lease Returns, and the…read moreexperience was nothing short of spectacular. From the moment I found the exact make and model I was dreaming of on their website, I knew I had to act fast. Calling them up, I was immediately greeted by Duane, whose friendliness and personable approach instantly put me at ease. This being my first time buying from a dealership, I had my reservations, but Duane made the entire process feel straightforward and honest. What heightened my sense of urgency was hearing through the grapevine that someone else was interested in the same vehicle but wasn't ready to make the purchase. Knowing this, I felt an immediate push to secure the vehicle that very day. This sense of competition added an extra layer of excitement and determination to my car buying journey. The excitement to see the car in person drove me to make a 40-minute trip north, and it was worth every second. Upon arrival, my decision was cemented - I had to have that car that day. What impressed me the most was the transparency with which Duane presented my financing options, a refreshing change from the usual sales tactics. During the inevitable wait for bank feedback, Janie's thoughtfulness in offering snacks and water was a small but significant gesture that made the experience more comfortable. Then, Juan took over to discuss the next steps, insurance, and warranty details with such clarity and openness, it reassured me I was making the right decision. Despite the dealership nearing closing time, and my needing to manage logistical hurdles to drop off my mom's car and return, Janie and Juan assured me they'd wait, no matter how long it took. This level of commitment and understanding from a dealership was unexpected and deeply appreciated. My mom, too, was delighted by the kindness and professionalism shown by Janie over the phone. Finalizing the paperwork was smooth, filled with friendly banter and laughter with Juan, marking a perfect end to the day. I can't express enough gratitude towards Apple Leasing for their genuine approach, making sure their customers are not only satisfied but also well-informed and comfortable throughout the entire process. Their willingness to go the extra mile, ensuring we didn't have to juggle multiple cars home, was the cherry on top of an already fantastic experience. This was by far the most comfortable and reassuring dealership experience I've ever had. It's why I've never made a purchase until now, as most dealerships in the past seemed shady. I highly recommend Apple Lease Returns to anyone looking for a seamless, honest car buying journey. I'm over the moon with my Q50 and only wish I could personally thank everyone at the dealership one more time for their incredible service and support.

    Purchased a Ram Limited from Juan at Apple Lease Returns and I am very pleased with the experience…read more The price of the vehicle was very fair. They delivered the vehicle to me in the exact condition that they promised. This was a pleasant experience and I love my truck. Finance rates were also competitive.

    Covert Cadillac

    Covert Cadillac

    3.4
    (290 reviews)

    Jason Wolk, who is a service manager for Covert Dealership on Research Boulevard, did an excellent…read morejob with my Cadillac's recent electronics problem. He constantly kept me informed about how the repair was going on my Cadillac radio and display console repair. He was very courteous and made sure that my warranty was upheld so that I did not have high costs to pay. I was very pleased to have him as my service manager; he was outstanding. Covert is lucky to have him as an employee. I would request him again, as my service manager, if I ever needed to go to Covert on Research Boulevard to repair my Cadillac.

    This review is for sales reps David Bislar ,Derek McNabb, sales manager Joe Joseph and finance…read moremanager Armen Khachatryan. These individuals are exemplary sales professionals and made my buying experience not only an absolute pleasure but also an easy decision to give them my business rather than Covert Bee Cave. I specifically named these gentleman because speaking with other people at this location I did not receive the same welcome which gave me a bad impression at first. I'm glad I gave them another shot and ended up meeting Derek and David who were outstanding and helped me get my Wife into a new Cadillac Escalade. Together these individuals I mentioned at the beginning gave me a decent trade-in price, a reasonable purchasing price for the new vehicle and made all the paperwork process simple and smooth. At no point was I pressured nor harassed and all my questions were always answered with honesty which goes a long way. Nobody wants to come to a dealership to argue with sales reps when they are spending their hard earned money. Customers want to be treated with dignity and respect, and not like chumps who are bidding at an auction for the approval of the dealership. For this reason, I specifically recommend Covert dealership on 183 when looking to buy a new Cadillac in Austin, Texas. I strongly suggest avoiding Covert Bee Cave because they lack transparency and have ridiculous add ons. That dealership will tell you what you want to hear while lying to your face at the same time. So if you want the same great service that I received ask for Derek McNabb or David Bislar these are the only two gentleman I will ever do business with simply because I was told by other sales people at Covert 183 I would never get a deal on any Escalade ever while out in the parking lot just browsing without even talking with their manager. Some sales people think being withholding with discounts stern on price and tuff on customers is a good sales tactic for some reason then get looked over because nobody wants to deal with that kind of person if they decide to return to buy. Don't give up or give in keep looking ask to talk to someone else till you find someone willing to see the blessing of having a potential sale. I like a sales rep who is upfront isn't afraid of going the extra mile and helping me get a great deal despite what they make on commission. That's the type of person who will go far because they aren't lying and making up excuses the first 5 min of negotiations and aren't afraid of asking question . I've always been told the worst you can hear is no and it's true and you can always move on. Never be attached to a vehicle so much that you give into something uncomfortable be flexible it will go a long way. Anyways I'm glad and blessed to have gotten the help I did. Special thank you to Joe the sales manager and Armen in finance. What wonderful people to buy a car from. They really are amazing and made me feel appreciated as a customer. I highly recommend asking for them if you decide to get a new Cadillac at Covert 183 . On a different note the company is almost done fully rebuilding a brand new Cadillac dealership in place of the old one and I'm excited to see the results within this year when my first maintenance comes up.

    Lexus of Austin

    Lexus of Austin

    3.3
    (410 reviews)

    I brought my Lexus in for her required mileage maintenance for the first time at this location. I…read moreimmediately liked my service advisor and was checked in easily. I decided to wait for my vehicle and was disappointed that I was not given an estimate of when the car would be ready. I've had other makes of cars, and those dealers always provided that. When my vehicle was ready, my advisor came to me and let me know that nothing was found, and provided the extra information I had requested at check in. I received a text that allowed me to sign my invoice, but I was also sent to the counter, where an invoice was presented, so I had that option too. Lexus has a coffee shop for customers, and here's where this review loses stars. The employee working was cold and unfriendly. She wouldn't smile. She wouldn't engage with anyone. When no customer was at the counter, she stood around, looking unhappy. When I got in line for a second time to get a refill she made me feel like I was bothering her. This is not the Lexus service I expected. On top of that, while I was in line that second time, an employee came in through the back of the café area and asked about getting food, asking about the last muffin in the case. She said he could have it and take it. So, he did. There were four of us in line. What if one of the customers in line wanted it? Overall, this is not Lexus level service.

    Once again, the most stellar service from Lexus of Austin. It's worth my hour drive to come here…read moreand get my car serviced by such a professional staff. They took my car in on a rainy night at 5:57pm. Made all of the repairs in a timeline manner too. I did have to deal with 2 service personnel as my original one Leo had gone on vacation but Patricia picked right up. They advised me of my must need repairs and advised me on the "maybe " ones but absolutely no pressure to have done, which was very nice. Especially with the holidays right around the corner. If you have a Lexus, please come here. They will treat you with so much respect and honesty.

    Apple Sport Imports

    Apple Sport Imports

    4.1
    (161 reviews)

    This is the third vehicle I've purchased from Apple Sport Imports, and once again, the experience…read morewas outstanding. Back in 2010, I wrote, "To be honest, I would rather have a tooth pulled than deal with a used car salesman." Well, at Apple, there is no tooth pulling! There's no high-pressure sales approach here. Every vehicle on their lot is high-end, clean, and mechanically sound. They offer fair trade-in values, include a free drivetrain warranty, and provide a very reasonably priced extended warranty plan. Best of all, they don't tack on any of those unnecessary add-ons you often see at other dealerships. On this most recent visit, I worked with Corey (sales) and Mike (sales manager), and it was by far the easiest car-buying experience I've ever had. I received a very fair offer for my trade-in and even secured a loan rate better than what my credit union offered, which surprised me. Bailey (finance) made the paperwork process smooth and stress-free, and she offered an extended warranty at a price I felt was more than fair. Pro tip: Check out their inventory, but be aware it tends to move quickly, so contact them online to verify that the new-to-you vehicle is still available.

    Typically I've always taken my car to BMW for services the few years I've had it. A friend of mine…read morewho has the same car, a 2019 BMW 330i started bringing hers here to Apple Imports about 2 years ago. She's always paid a fraction of the cost I pay for services at BMW, and yet she's never had any problems with her car. After taking my car two BMW for a new battery and they recommended 2 services that was roughly $3700 and also told me that although due to changing the battery I needed to get it programmed and that it would cost an additional $550. And advised me that I can pay it and they could do it but it could cause a bigger problem that would cost me $3500 if so. I told them just change the battery and took it straight to Apple Imports. I don't want to butcher the service guy name it's Aaron or Erin. But he's a genius! He knew exactly who I was every time i called, kept me updated on everything that they did, and even figured out the programming that BMW apparently screwed up! And didn't charge me anything additional! His genuine care to get my car fixed was amazing to me! I highly recommend this place to anyone. I haven't had any interaction with anyone else other than Aaron/Erin, but I can say he's awesome! And his customer service is phenomenal! You really don't get good customer service all the time in the car service industry.

    Covert Ford Lincoln

    Covert Ford Lincoln

    2.7
    (492 reviews)

    Bought a car using the internet for the first time, I was a little stressed but Eric Pena and Ryan…read moreFaglie answered all my questions and put me at ease. car got delivered and i'm pretty darn happy.

    Is this the BEST service experience ever?? You be the judge. Here's what happened:…read more I went in for an oil change on 12/12/25 (not covered by warranty, but i love how they wash and detail the inside and outside of the car so I ALWAYS come here). While they're inspecting the car, Fransisco notices I need a new battery. "Eh, out of budget for me right now" I tell him. BUT WAIT Instead of trying to sell me a battery, the legend Cisco points out that a new battery is covered under warranty for my 2022 Lincoln Corsair. "I don't have a warranty" says I. "You do for 9 more days!" says he. So I come back Monday for a new battery. In and out in 90 minutes, I am -- but the whole time I'm waiting for the other shoe to drop. And drop it does. Jimmy tells me I need new hood struts. Again, I'm no fool -- I'm not falling for this upsell. le sigh Okay Jimmy, what's that gonna run me? "Oh we can get it covered under your warranty since it's still good and it's when the car is dropped off that matters." "Oh!" I respond, completely surprised, looking around for that other shoe that never hit me. Okay can we do it today? "Well..." Ah, here it comes I'm thinking. "It takes a week or two to replace those." THERE IT IS! I knew there was a catch! Except... "But don't sweat it because we can get you a rental under your warranty for the whole time it's in the shop!" This is wild. Okay, I'll be back tomorrow (12/16/25, cutting it close). I get home and get a call from Tracy. "Hey there, this is Tracy from Covert -- I'm calling because you may have gotten some bad information on rental coverage." Bummer. I knew it was too good to be true. Except Tracy called me back the next day and said they worked it out and I'm good to go! So I bring in the car on 12/18 (eek, 3 days left of warranty), they order me a lyft to take me to hertz, get me my big ol' SUV that fits me (I'm large) and tell me my coverage is good for 10 days. This is slightly worrisome with the holidays and all, but they assure me it'll get done. I call on the 26th for an update, and they tell me the parts were ordered that day and take 2-3 business days to arrive. I voice my concern about my coverage ending the 28th on the rental, and get a call back from Patrick that afternoon. "Don't sweat it, we got your rental coverage extended another 10 days!" WOW. Fast forward to Tuesday, 12/30 (well past warranty end now), and I get a call from Cisco. "Hey Mr. Bengal, mixed news for you sir -- the car is ready BUT there was an issue when we were doing the struts. TLDR (too late for that but still) the warranty wouldn't actually be able to cover the struts, but because they said it would, they honored it on their end by applying a bunch of discounts. Cisco felt bad, but let me know I *would* have to pay a bit. Total out of pocket: $21.85. I brought them a catering tray to show my appreciation, but that damn sure isn't enough so I'm writing to share the experience. and let everyone know that I will 100% be buying my next car (looking at a Lincoln Nautilus) from Covert Ford/Lincoln, and splurging for the extended warranty -- all because of Tracy, Cisco, Jimmy, and Patrick. This is the first time in my life that i've ever felt like my service center is trying to help me rather than trying to upsell me, and I couldn't be happier to have car trouble!

    Audi North Austin - autorepair - Updated July 2026

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