Terrible customer service and even worse trying to help someone lease a high end Audi with a tier 1 credit score. No one ever called me and even after trying to contact someone. No follow up. Taking my money and business to another Audi dealership. Thanks for wasting my time and never replying to my inquiry after I tried reaching out MULTIPLE times to your sales department to lease a car. Shame on who ever is running this place. Buyer beware. read more

The Audi North Austin Service is the worst customer service ever. On January I booked an appointment for March 24. The day before (March 23) in the afternoon, they called me to tell me to wait for more 7 to 10 days to bring the car for the 10.000 miles service. They told me they will call me back. After unbelievable 42 days and several calls I made. I'm still waiting for they call to schedule. This is unacceptable. This is more than frustrating. I'm felling disrespected. read more

I don't even know where to start. We bought our brand new Q5 Audi 6 months ago and a month or 2 in, the airbag and (!) lights came on. I called Audi N. Austin where we bought it, and they said they cannot even look at the car until May. Absolutely ridiculous and we are hoping this isn't a safety issue should we get in an accident. I documented everything just in case. We had switched from our Mercedes GLC300 and are now kicking ourselves! Definitely shows me that there must be major issues with these cars if you can't even get into the Service Dept. Needless to say, we will be going back with a Mercedes very soon. !!! read more

50k mile major maintenance and oil change scheduled on time in October 2021. It was a nightmare. They made a used car I'd owned only 8 months into an oil leaking, coolant seeping, overheating, non-driveable car that sits in my driveway as I make payments on it. The soonest service appt to even LOOK at what should have been caught at maintenance appt in October, isn't until March 16th. I've been inundated for the past few weeks reviewing Diagnostic reports from the past, corroborating that they fudged my mileage on paper AND in computer systems of car, also making sure that the screenshot I gathered from their "10 second inspection video" of the undercarriage of car in Oct 2021 matches the same picture from last week, showing they don't know what oil saturation on the undercarriage cover LOOKS LIKE TO THE NAKED EYE! Stuff like that. Bought used A8L 4.0L V8 February 2, 2021 with a little over 40k miles on it. By June I got oil warning in dash telling me it was only safe to continue driving to nearest dealership because I was dangerously low on oil. Added a quart myself and we were good. Then I'm September of 2021 it happened again. Oct 9 I had my 50k major maintenance and oil change appt scheduled. They didn't address oil concerns at ALL, just told me I had two nails in my tire and I needed to wait for them to get new one in. (That was only charge...we paid for maintenance for 20k miles when we purchased the car). No warning lights or anything regarding these mystery screws in tire...doubting they were even there before bringing them in now...but for an oil change, brake fluid change, multipoint inspection, and tire turned into days. Then weeks. They said the tire wasn't available anywhere in this country so that's why they had to keep my car so long. 55k maintenance involves a lot of stuff that I could see taking a day or two. In close to a month all I got was oil change/oil filter, new air filter, and a new tire, tires balanced and rotated. Not even a car complete wash after. Also on Audi website the list all maintenance done on the car you purchased...how does a car go from 48,300 12/7/20, to 49,508 by 12/15/20 then BACK DOWN TO 48,300 on 1/27/21??? And after noticing Audi doesn't keep an accurate log of mileage for a car (I compared to carfax report as well as pictures time stamped of my dashboard SHOWING different mileage) I checked mine for discrepancies by having a diagnostic test. Prior to this visit my mileage logged under "control module distance driven" differs from the "vehicle distance driven" which were two values both received by live data from engine diagnostics. Those values that should be the same are different. Also strange how the hand written maintenance check sheet and their digital receipts outlining services rendered listed two different mileages at intake when I dropped it off! Long story not so short, they failed to address WHY 4 months into owning the car it was losing oil (no oil leak visible under car on ground so I was stumped) then AGAIN 3 months later a month before major maintenance! (At that point I ran OBD diagnostics myself and got DTC's showing Banks 1 and 2's O2 sensors were bad, both sensors for both banks running lean, Post Catalyst Fuel Trim system was running lean, Fuel level sensor faults, etc.) They said the codes weren't there but I have diagnostic logs dated before and AFTER the service date showing they are just lying. So major maintenance is supposedly done and the "all clear" is given by beginning of November 2021. Here I am 3 months later: can't pass inspection, oil sludge is EVERYWHERE in and on my engine, oil leak spots all over driveway, the undercarriage cover is now SHINY it is so saturated with oil, and the oil is milky which led me to notice that in driving the past few miles with MIL light now on, my coolant reservoir was falling by the centimeter even when not being driven. Hence milky oil, because my coolant from reserve reservoir is leaking into oil, which it's all leaking out everywhere together now. I'm no expert but I'm thinking it's a PCV valve problem that probably went unattended to for so long I've now blown one or more head gaskets. And guess what the ONLY thing on inspection sheet the technician DIDN'T mark off neither as "good", "needs attention" or "needs service" by checking one of those boxes? Just a line straight through all three boxes almost as if it wasn't needed to be checked? The PCV valve. I'm probably looking at upwards of 10k in repairs thanks to their ignorance and I am PISSED! I've now paid another car payment for it to sit in the driveway because when I called to discuss all this in December and they said the first available appointment was March 16th WITHOUT a loaner car. I'm taking to an imports shop today because Audi is criminally incompetent. However if I can prove this mileage fudging and other attempts at possible fraud to be legit, on top of their incompetence, they will also be criminally charged. read more

I wish I could rate this review at 0 stars. We bought a new Q5 about 2 years ago along with 4 pre-paid service visits. I made a big mistake in doing so - I had not imagined that getting service would be such a chore! Audi North Austin's service is abysmally horrible. Good luck trying to call and get a hold of someone in the service department. If you do get through to their voice mail, you can be assured that no one will call you back. (If they do - you have won the lottery! - buy a lottery ticket for sure!). At the moment, an oil change reservation is running about 3 months ahead!! Ridiculous! There are no options for a walk-in or a list in case of any other cancellations. 3 months waiting for an oil change? really??? The service center folks are mostly indifferent and couldn't care less about you or your car. They never have any loaner vehicles nor do they have a shuttle/drop off service. Too bad for you if you need any maintenance. Their apathetic attitude is what kills it. I will not recommend Audi North Austin to anyone for sure. read more

I had one of the best service experience ever. Jason took care of everything quickly and was courteous, knowledgeable and kind. My 65K service was a good value had the car runs great. Highly recommended read more

Avoid buying a car here!! I have a 2018 Q7 with only 45k miles and I am already having to deal with multiple issues. The biggest being a drive system malfunction that requires a software update. This HAS to be done at the dealership. Unfortunately they do not have service appointments available for several MONTHS!! That means I am supposed to go without my vehicle until April!! For many like myself this isn't a viable option. Of course you will get spam and direct mail every month prompting you to schedule a service appointment even though they don't have the capacity to take care of their customers. If you like paying top dollar for a luxury vehicle that you can't even get serviced (or drive at this point) Audi North Austin is the place for you. I am have been a loyal Audi customer but this will be the last one I ever buy. read more

I was test driving a new BMW around the corner and while I was physically in the car, I called Audi and told them this wasn't going to cut it. Haley invited me over and took me straight out to one of their new A4's. As soon as I sat down in the car with her, not only was I dramatically more impressed with the vehicle, but Haley's knowledge of the tech, options and engine. She definitely gave me a positive vibe that I was in the right place. She even stayed 2 hours past closing showing me different cars knowing I wasn't pulling the trigger that day as I had told her from the beginning. But I was back the next morning. Got through the financing approval process fast with Jason, and into my new car before noon. read more

Audi North Austin - Auto Repair Near Me - Austin, Texas

Absolutely abysmal dealership. Daughter took my Q5 in for an oil leak and they said I needed a new engine and that my cylinder 2 had dangerously low compression... for the price of $14k. The "oil" leak was actually A/C condensation on the ground and there was zero compression loss on any cylinder when I tested it myself. Fricken shady dealer trying to prey on my daughter. F these guys. read more

Had my car serviced at Audi north austin today. They failed to replaced the retaining screws that hood the belly pan on. It came off going highway speeds. Complete incompetence. read more

Audi North Austin - Service incompetence - Auto Repair Near Me - Austin, Texas

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Just bought a new Q3 from Audi North Austin. Tanner made the whole experience quick and painless from test drives to numbers. Stacy in the finance office was great as well and got us in and out in a snap. Overall great experience, Thanks again! read more

Audi North Austin - Our new Q3! - Auto Repair Near Me - Austin, Texas

Brady Sanford was transparent and helpful for a used car purchase. Was able to get everything sorted at a good rate fairly easily.

Never, ever set foot in this dealership. We have had a vehicle since 2019 from there and we have never had a good experience in the service department. Today is the latest horrible example. Took the car in for a 9am oil change (appt made 3+ weeks ago), never received a call, update or loaner car. Called at 5:30 pm and they said that they MAY get to it tomorrow afternoon. FOR AN OIL CHANGE!!!!! The last time it was in, they claimed not to hear a noticeable squeaking noise every time it is driven. They have hijacked our vehicle several times for 12 hours for an oil change. We bought the lifetime service plan and that was the biggest mistake of our lives, it is pretty much worthless. We are now without a car with zero apologies, zero offers to do anything about their incompetent scheduling. RUN AWAY from these morons. They have no customer service at all. I don't think they understand how to do business. We will be buying 3 cars in the next 3 years (one in the next month) and they will NEVER be getting our business again. To all of the good reviews out there, just wait until you have to get your car serviced... Be warned. read more

Took our Q5 in for some recall service . During check - in process with one of the advisers, Enrique , i also mentioned the constantly displaying SOS message despite the fact that SOS calling button, Navigation system and Radio work totally fine . Enrique took his time listening to my concern, assured me that the issue would be diagnosed and fixed in timely manner. After realizing that repairs will take longer than expected , he offered us a loaner which we appreciated very much . We also got daily updates from Enrique until our car was finally fixed . We appreciate the help , customer service and professionalism of Enrique! Will definitely go back to North Austin Audi in the future. read more

Beware of the service organization at this location. The culture there is to suggest services, parts and repair work that are unnecessary and incredibly overinflated from a price standpoint. Bottom line, they are perfectly happy to rip you off if you will let them read more

Audi North Austin Service Department is by far the worst Audi Service Department I've dealt with. Today was my third time choosing them to try and get my car serviced, and again it was a disappointment. Each time you speak with someone you get a different answer, no one is ever competent in their job to give the customer the answer they need. It's everyone from the call center, advisors at the location and even the manager. Last time I shared this feedback with Mark who said he'd work on his team and seem to take the feedback, three months later the team still gives me different answers and Mark just has the same I'll talk to the team. Every time you call South Austin Audi they have a solid confident answer and are ready to help you. I live in North Austin but it seems I will need to take the drive to south sadly. read more

My husband and I had a fabulous experience here at the Audi of North Austin dealership. Amir Zamanian treated us fantastically and answered all our questions. He ensured we had the most optimal experience. If you're in the market for a new vehicle and Audi is on the radar I would highly recommend this dealership and speaking with Amir. read more

What a pleasure Love this place. These folks are so courteous and helpful. What a great experience!

I had an excellent experience with my salesperson Leo! He was very professional, knowledgeable, and made my buying experience very smooth! He definitely knows his Audis and was able to get me into a new S5 that I know I'll love for years to come! I recommend Audi of North Austin any day of the week! read more

I had an excellent experience at Audi North Austin. The new dealership is gorgeous. All of their staff were professional, welcoming, and extremely knowledgable. It was a no hassle, pleasant, and easy experience. I appreciate the patience, and attention to detail extended by their sales team, and service dept. I will recommend to friends, and look forward to further dealings. read more

I had an outstanding exemplary experience at Audi NW. Beautiful cars in a gorgeous brand new building. The Audi employees are smart, kind and courteous. Thank you For making everything easy. read more

I have been an Audi owner going on 19 years. I took my RS5 in to have routine maintenance done and was shocked to have my dash lights to light up like the Fourth of July as I pulled down the highway. I purchased the most expensive maintenance package on the car that covers it in its entirety. Dealer calls back and says that the brakes aren't covered... Well they are as I am having them replaced right now by another Audi dealership... This dealership is definitely uppity and not very helpful. Funny thing is that was about to buy the white RS5 Sportback they have on the show room floor. Placing the order with another dealership today. DO NOT TAKE YOUR CAR HERE! read more

I must say this dealership is the most unprofessional and unorganized dealership I have experienced. And that is not among the luxury cars dealership. Our other car is Subaru and their Austin dealership service is million light years better than Audi. I called in to schedule an oil change yesterday. The lady told me there was nothing for the rest of the month of September. We left at I'd call again to schedule later. She called me back in 5 minutes to ask if I could come as a walk-in early morning next day and they'll be able to get it done. I specifically asked how long would it take because I can't leave my car for more than 3 hours. She assured me that should be more than enough. I rush this morning. Drop off my daughter at school and got at the dealership at 8:00. She didn't remember me which I can understand. Once she remembered, she talked to the service "advisor" if they could take me in. These so-called advisors have extremely unprofessional, unfriendly and borderline obnoxious attitude. I have been at the dealership about 5 times so far and it is the same experience with most of them. I just had one pleasant encounter with one advisor. Unfortunately, I don't see him there anymore. The advisor had the attitude as if I was a crazy person expecting a service as walk-in. Both the lady and I explained that I wasn't coming as walk-in. I was ASKED to come in. I asked about how long would it be, they said they couldn't take. More than likely won't be until end of the day (around 6 PM). I asked for a loaner, they said all loaners are booked until mid-October. They offered a drop off. But I have other errands that I couldn't do the whole day. My bad review is not so much about not being able to service the car. If they had told me yesterday it would take more than 8 hours, I would have declined right away. But more than that, it's the attitude and manners they treat you. I have had Mercedes, Lexus and Acura in past. This dealership staff is not even in the same league when it comes to customer service and pleasant customer experience. Bottom line, I am not going back to this Audi dealership any more for service. My wife loves Audi. That's why we have this car. They do make good cars but Audi needs to set some basic standards for their dealership service. read more

My wife Sue and I recently completed Service at Audi North Austin. Our Service Rep Darrell Robles paid complete and undivided attention to our concerns and needed repairs. We discussed services with him and selected the services and pricing that were best for both of our vehicles. We discussed services needed to avoid potential problems while traveling. We purchased tires, alignment, serviced brakes, A/C and other systems, all at fair and reasonable prices for the high quality of our vehicles and the mileages there on each one. We have serviced all of our Audis at Audi North Austin for 15 years with Service Manager Darrell Robles. His service and care is refreshing and is truly exceptional. We also have experienced exceptional help when purchasing new vehicles from Eon Thomas in Sales. He reviewed our needs and recommended vehicle choices and pricing that perfectly fit our needs and budget. We will continue to have our vehicles serviced by Darrell Robles and to purchase newer versions from Eon Thomas. David Bodenman, Austin, Texas 5 STAR RATING for Service and Sales read more

4+ hours for an oil change and tire rotation even with an appointment. I was initially told it would be 4 hours when I dropped it off; service advisor never contacted me to tell me they are running late. Then when I called after 4 hours to check, I was told it would be an additional hour to hour and a half to get the car washed. When I came to pick up my vehicle and told my service advisor about the time, his excuse was that the 4 hours was just an estimated time. read more

I was so excited to finally be able to get an Audi! I purchased a CPO A4 Quattro Premium Plus, after years of owning 10 different vehicles from Nissan and Kia. I expected the process of buying an Audi to far surpass these dealerships. Unfortunately, my experience at Audi North Austin was perhaps the worst of them all. The good: The Finance Dept. rep Natalie was amazing. The dealership was laid out fairly well and it was easy to figure out where to go. The meh: My Sales Rep. was adequate. The 'cafe' area has far less amenities than other competing modern dealerships in the area provide. I've been there 5 times and on 3 of those occasions, the one coffee machine they had was out of order. The bad: The Service Dept. was an entirely different experience. They seemed to not be customer service oriented. When buying the car I wanted to understand what services I would need, what the Certified Preowned vehicle meant, what services it had undergone, and what the 'prepaid service visits' I purchased covered. They were vague, uninterested, and generally unhelpful; I say "they" because I literally asked two different service advisors because I assumed the first one was just in a bad mood or too busy to help. Fast forward to my first required service, and the Service Manager Marc Furrer has both not returned two phone calls I had made over the course of two weeks, but also not replied to a direct email. Audi's require far more frequent service than other vehicles I've owned in the past, and I knew that when I bought it. I just didn't realize that meant the majority of my Audi owning and dealership experience was going to be in the Service Dept, and that I should have been more picky about my initial experience with them before buying. read more

Oh how I wish I read the reviews on this place prior to coming here. Every negative review that I read was like an echo of my experience. Bought my second Audi here (first one in Audi West Houston, shout out to them). What a night and day difference. Take your business elsewhere. These guys are completely unorganized, have no clue what customer service means, and have 0 appreciation of business. The service experience is lacking, although there are a couple helpful people (look for Tommie). The excuse they gave me was they are going through some restructuring, nice timing. Kids scrolling on their phones while customers wait. My sales guy Corbin was nice and helpful. But the overall experience at any other Audi is much better, here in North Austin I can sum up your experience in 1 word: lackluster. Their service lobby reminds me of something from a middle-of-nowhere town in the 90's. Cool if you want to enter a time machine. read more

Absolutely horrible!!!!! Took weeks for my vehicle to get in for service, even after my parts were ordered and waiting at the dealership. They offered a loaner vehicle when they called to setup the appointment, told me they would do a manager override to get me in 2 days quicker. While the loaner is beautiful it is not realistic for my family situation, I turned in a Q7 (7 seater) and they gave me a Q5 sport back (4 seater). When I made the appointment a month ago they told me it would take a day, I decided I would stick around and work from their lobby or a nearby Starbucks since I live 1.5 hours away. I waited more than 30 minutes to talk to my service advisor about when the vehicle would be ready, and was given a snappy answer of 2-3 days. Three days later I called and they couldn't even locate my vehicle in their system, and told me my service advisor was off, so they couldn't provide any information on my vehicle. They did tell me they were really behind, and I should have been told when I checked in. Who keeps scheduling appointments when they're SO behind? I was told 2-3 days and that was already "behind" what they told me a month ago. Today is day 5, I called again and they still couldn't find me in their system, and sent me to my advisors voicemail. I also submitted an inquiry via their website and didn't get contacted. No one can seem to locate my vehicle, or tell me when I will be able to pick it up. With the upcoming holidays, I have places my family and I need to go, and this loaner won't cut it. This is absolutely ridiculous. Why can't I get an update on the vehicle I own? I'm pretty sure if they called about their loaner vehicle they would want a status report. read more

Carlos Mora was very helpful and knowledgeable in the Audi product. Although I didn't buy he was able to answer all my questions and gave me a lot to think about for my next purchase. read more

NEXT DAY UPDATE Johnny called me back within 30 minutes of this posting and a followup email to sales manager and himself on copy. I was set up for a loaner and dropped off my car this morning. It wasn't seamless (their systems are not that good) but I was on my way in 15 minutes. So there is a good faith attempt to make things right, and so they deserve the credit. Have to echo the same exact comment Gabriel made last month. I scheduled a followup appointment on the same issue they "supposedly" fixed on a repetitive squeak coming from the front right axle. No way to actually BOOK a loaner car, but hasn't been an issue in the past. Johnny was contacted; never responded. When I called him today directly and asked why he never responded, I got an "Oh I just now saw this. We can't promise loaner cars. You've been dealing with this a year....etc. Why don't you come out here tomorrow morning and we'll see if we can get you a loaner, but can't promise now." I quickly corrected him, saying that you WORKED on it a year ago, and just this week it started again. WTF? Unprofessional is a little mild. Easier to get better service in SA even if you have to drive and at least can get promised a car. Take your service needs elsewhere. read more

Truly garbage service dept compared to the way they used to be. Actually the type of service where they give you your car back in worst shape than when you drop it off and after spending thousands. These guys singlehandedly are making me consider a different type of car after 15 years. Awful service department. Will try south Austin even though it's much further. read more

Talking to a specialist before making an appointment with someone at this location is a daunting task. The first time I had to wanted to speak with someone, it took me 3 calls and an escalation to finally have someone call me back. Every time I called in, I'd be told that the specialist has your information and will call back and no one follows up. After finally getting a call back after a week and setting the aptt for the kind of checks my car needed I visited the facility. I will say that the facility is well maintained and the service from there on was excellent. However, it is time again when I need to discuss my car's health before I finalize on what kind of charges I should be expecting. So, I called into this dealership again and was again told that someone would call me back and of course nobody has called me back. Totally done with this location and will be going to the Brink's from now on. Sorry Audi, You need to really pick up your game on callbacks. read more

Absolutely the worst customer service from the service department!!! New car less than a month old has issues. Told part was in stock. Had our name on it even. Waited for a call back to schedule. None. I called. Hold, run around, waiting, more calls, never got a call back, promises, promises, promises, etc. At month 3, I finally get hold of someone in service to be told they never ordered the part. No apologies on their end and blamed me for the miscommunication. Dfk???Omg. The service guy Mike sounded drunk too. Don't spend your money here. They don't value the customer or their product. I have a huge network that I will be repeating this to, all with deeper pockets than my silly $90,000 spend. Btw.. called Audi south hoping they could salvage any hope to help. Sweet girls who followed through while on the phone, in less than 5 mins, appointment set. Should've bought my car from them too. They have excellent reviews. read more

Company ever. Four months out to get an emergency suspension light fixed. They are screwing their customers by selling them cars that can literally not get repaired for four months if Something Happens. read more

just got a new car from here and had a great experience. they got my old lease turned in super easily. the salesmen for the audi's was super knowledgeable and answered any question i had. the financing department was very organized and made the entire paperwork process extremely easy. i would highly recommend them to anyone wanting an audi! read more

Audi North Austin - audi sq5 - Auto Repair Near Me - Austin, Texas

I scheduled a service appointment for my E-tron a few months ago for the following Monday (the 16th) and got a call today (the 10th) from the dealership scheduler and was told there's two weeks backlog currently, and therefore my appointment will be canceled. The scheduler is unprofessional and fails to provide basic customer service. Not only did they cancel my long waited appointment, but they also failed to offer an alternative date or solution. Audi North of Austin simply doesn't care! read more

Worst car buying experience ever! Bought a 2020 Audi R8 that I wish I never bought from Audi north Austin. First they did paperwork all wrong had to go back next day to redo paper work. Second it took 2 months to receive car 2nd key after many phone calls. Third I bought an extended warranty that I canceled after couple days now it's been 2.5 months and still haven't gotten a check back from them. Been calling them for past few days nothing but lies "let me go talk and let me go ask" bullshit business. Eon was my sales guy. read more

The salespeople with whom I interacted were minimally polite and became pouty and complained when their first phone interaction with me - regarding one car - did not result in a sale. Had I been in in person multiple times or had I caused any real work to be done, then it still wouldn't have been professional or mature to complain. I later inquired about a different car (because my family status had changed). The salesman tried (unsuccessfully) to shame me for - gasp - asking about a different vehicle. The salesman ultimately did not get me information on this vehicle in the absence of any reason other than (one can only infer) his first phone call with me not resulting in a deal for him. Lastly, the dealership would not move on price at all on either vehicle and the salesman was arrogant and believed that his product was so special that people have no other options. They do, and I have found Audi North Park in San Antonio to be excellent - professional follow up and they offered to deliver my car to me in Austin. Cavender Audi also in San Antonio was responsive and professional and both dealerships had their vehicles priced within the range that KBB showed for the given make and model. If you want an Audi, I'd try either of those dealerships, or even (counterintuitively) BMW of South Austin, which is new and has superb salespeople namely Desmond. As someone who works for $0/hour and 100% on commission in commercial real estate, I was perplexed or surprised to see salespeople give up so easily and complain so readily. I can only infer that this particular salesperson thought that a sale is immediate and a one-shot thing. I work too hard - working a year for a meeting - only to get a deal under contract that will 'close' or be funded (my pay) a year or a year and a half later to listen to someone complain because life didn't go their way on one call. read more

I went there on Saturday to buy a car. Seriously, I was ready to do it after owning my Acura for 12 great years. I had my financing ready from the Austin credit Union. I was serious and I told them so. I wanted something sporty, so the A4 was on my list. The sales person I had was incompetent, didn't know anything about the car and its options and was frankly unpleasant. I left frustrated without any real offer, as we never got into price negotiation after she flat out told me she wouldn't give me a good price. I get that they don't want to discount much, but they didn't even offer to look at my trade-in, so basically it was a waste of my time to spend 3 hours there. In summary, nice car, poor dealership. An hour later, I was at Lexus having an excellent purchase experience. read more

i have lived behind this dealership for almost 6 years and was in communication with the staff before about there alarm system. they are were nice and understanding about the alarm being so loud it woke us up and they fixed. But now the staff must be new or something because i have reached out 3 times this month and nothing has happened. it went off last night for 2 hours it only stopped when i called 311 and told them that the alarm keeps going off saying you are being recorded and authorities are on the way but never once does anybody show up to check on the cars or building (great system) so they said this was something to report to the cops because this is a noise complaint since they are surrounded by apartments. This place is so unprofessional they blocked me on facebook messenger for alerting them of this like i did in the past. i sent them a message on there website and they clearly could not read since now im asked what crappy car i want. They also just seem lazy if you look at their property. All the damage to the trees from February is still there in August they have trash so old next to the dumpster that grass is growing out of it. if this is how they treat their property and neighbors how will they treat their customers? my apartment complex also reached out to them because of all the complaints. there are 8 buildings facing them we are getting sick of it. i can no longer contact them threw messenger since they blocked me for two polite messages maybe they will see these. read more

Audi North Austin - Auto Repair Near Me - Austin, Texas

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