Ive been coming to Dr. Yoon for MANY years, id like to think that unfortunately i happen to be one of those needy customers, but the staff and dr yoon are always very accommodating and super helpful. Lupe is always my go to person because she gets it done!!! She is very knowledgeable, patient and very friendly. I will continue to come here and i will continue to recommend my friends and family to Come here as well. read more

I paid $150 for a consultation for braces. Doctor came in for 15 mins max and left before confirming I don't have any questions left. I had to wait longer and have someone flag her down to ask further questions. Also, she made some comments about my teeth/jaw that were wrong and caused me anxiety. I'm glad I didn't choose to get treatment with her. There are better options out there for complicated ortho cases that don't charge for consultations. read more

Dr Yoon will suggest Invisalign and not even offer metal braces as an alternative. She'll start the process before all of your child's teeth have fallen out, so the process is stalled until the new teeth come in and they end up wearing a retainer for a year until all their permanent teeth come in. We should have just waited. Dr Yoon has a diamond award on display from Invisalign saying she's in one of the top 1% of prescribers. Perhaps she thinks it's something to be proud of, but I think pushing Invisalign without alternatives or until the right time shows she's motivated by her perks from them ahead of offering patients the best options and timing for them. The new office is lovely, and the staff are great, but I'm not happy with how this was foisted on us. read more

The moment I walked in, I was greeted warmly by Lupe and Ale and made me feel completely at ease. Lisette the dental assistant was so nice and had a really light hand and made the cleaning much easier for me. I love this place read more

Dr. Audrey Yoon has been an amazing and a very understanding doctor. I have been going to her for a couple of years now and she never fails me. I have invisilign and failed a few times with being consistent. She has been very kind and understanding and continued to give me amazing service with me restarting my process with invisilign. I highly recommend Dr. Audrey Yoon, as she will not fail to give you perfect teeth and smile of your desire. I appreciate all the staff, especially Lupe, in always rescheduling my appointments when needed. Thank you Smile Design & Beyond for being so amazing and supporting me, in improving my smile. :) read more

This review isn't for Dr. Yoon herself. Dr. Yoon is so knowledgeable and knows her stuff. This review is mainly for some of the staff. I'm a fairly new patient to Dr. Yoon. I transferred my care from a previous orthodontist who I was unhappy with who tried to charge me twice for orthodontic care. I started Invisalign at Smile by Design and went in to pick up my second box of trays. After showing up, someone says they can't find my box of trays and that says someone must have "tossed them." I waited 4 weeks for this appointment. I have a toddler so finding care is difficult. I wish someone would have checked prior to me coming in that they didn't have any trays for me. I was told I would have to wait 2 more weeks and also get rescanned and wait to receive all new trays. What also made me upset was that I was seen by a completely different orthodontist when I had made my appointment to be seen with Dr. Yoon. I paid over $6k for orthodontist care to be seen by a doctor I didn't choose. Very upsetting that the staff can be so unprofessional and bad at communicating with patients. Lastly, why is the office so dirty I never seen any hand hygiene happening. I work in healthcare so it's just something I'm more aware of. read more

I was a patient of Dr. Yoon's back when she practiced in Daly City (343 Gellert Blvd) in or around 2019-2021. I underwent the DOME procedure followed by braces in preparation for MMA. I don't consider her a bad orthodontist, but the fact that she performs DOME and refers patients to a somewhat questionable (former?) sleep surgeon at Stanford left a sour taste in my mouth which is why I felt compelled to write this review. I'm going to talk mostly about my DOME (of which she's a co-inventor) experience, and I'm sad to report that my experience is not unique as I later encountered a number of other DOME patients online who had some if not all of the complications I've had. I developed the following complications from DOME: (1) acute pain (after turning) I had to go to the ER for, (2) sinus infection, and (3) severe bone loss near my upper incisors resulting in loose upper incisors that weren't ever mentioned in the DOME papers. The sleep surgeon she referred me to (who did the surgery portion of DOME) attempted two bone grafts during my subsequent surgeries, but the grafts didn't stick and I've been told by various providers that there's nothing they can do about it. I originally went to see Dr. Yoon for a mandibular advancement device, but she warned me that given my posterior open bite the MAD would end up making it worse. In hindsight, it seemed that the DOME procedure was even riskier than MAD while having far less efficacy in symptom reduction for me (I got on MAD from another provider while I was waiting for the DOME surgery). I also felt like I wasn't warned sufficiently with respect to the potential risks of DOME given my health history. After I developed the severe bone loss near my upper incisors, I was told that this was due in large part to my prior bone loss, but I don't recall Dr. Yoon ever bringing that up during my initial consultation. I'm not posting under my real name, but my case was discussed in one of Dr. Kasey Li's lecture videos at https://www.youtube.com/watch?v=CMzdat7VD5Q. read more

We've known Dr. Yoon for years--my mom, my husband, and I all got our braces done by her--and I have to say, she TRULY knows what she's doing! Dr. Yoon doesn't just straighten teeth for a beautiful smile; she also considers functional aesthetics and other critical factors like breathing issues and sleep apnea, which are her specialties. Recently, I took my 10-year-old son to see her because I had concerns about his sleeping, breathing habits, and speech. After all these years, she discovered that he has a minor tongue tie, a weak tongue, and a narrow upper palate, leaving little room for his tongue. I didn't have to question her ability to help him, so we started treatment despite living out of state in Virginia, which means flying in a few times. For braces, it's so crucial to find the right, skillful doctor. Trust Dr. Yoon and trust the process! read more

Dr Audrey Yoon makes all the kids happy with her amazing toys and prizes. Every time my kids come to the office they love the staff and Dr Yoon. Hint: if your kids have wiggly teeth you can ask Dr Yoon to do her magic and pull the teeth. Two of my kids got expanders and braces, followed up with retainers. read more

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I took my 6-year old to Dr. Yoon at the recommendation of our dentist. We have to drive an hour to an hour and a half to see her. At the consultation she suggested a palette expander, invisiline, and a 'face mask.' I understood the first two because I'd already read about them, but I had no idea what she meant about a 'face mask.' She said, 'because his cheek bones are deficient." I asked her what that meant. She didn't answer me, but repeated it. I asked again. My child has has extra needs from an early age, I've worked with many providers, I do my homework and I make sure I understand what he needs. She didn't look away from her computer screen to answer me, so I said no to the face mask. There was also a chance that he was going to get a c-pap machine and it all seemed like too much, especially if there was no explanation. In our second appointment I thought we were going for the invisiline and she told me it was for the face mask. I reminder her I'd declined that. She asked why and I told her I never got an answer. She repeated the bit about the deficient cheek bones. I told her I didn't know what that meant and she looked at me like I was stupid. I said, for example, is it because he might later have sinus infections, he'll have trouble breathing, because it would be better aesthetically and he doesn't look good? (a lot of her practice is about getting a beautiful smile and that's not why we're there). She looked flustered and I let her know if she couldn't tell me a medical reason, I didn't want to do it. She said she was confused about our goal. We proceeded with a retainer to keep his teeth in place before the invisiline arrived. After one night he was in pain. I let the person know who sends texts from a random number and she ignored that part and took my payment. After three nights of waking up crying, i told him to remove it and give his mouth a break. he then started bleeding. the retainer had shoved the wire of the palette expander under the skin on the roof of his mouth. It's so buried in the skin it's not even visible. I am so sad for my child. If we remove the expander now we have lost the gain and 6 weeks of discomfort and challenged eating. Also, our bill did not change when we declined the 'face mask' - it's a package deal kind of workshop. If we have to start over, it won't be with this office. read more

Audrey Yoon, DDS MS - Smile Design & Beyond - the wire on the right side is buried in the roof of his mouth from the retainer. - Orthodontists Near Me - Los Angeles, California

I've been with this dentist office for more than 3 years and I've always been treated with care and amazing service. From both Dr.Yoon my orthodontist and my other dentist. The office girls are also amazing. Lupe and Rosie are always super friendly and helpful, they're always super kind and have an amazing demeanor. read more

Audrey Yoon is a pleasure and a wonderful orthodontist. After a negative experience and a lack of transparency with a past orthodontist, I was left with an incomplete treatment and a bad bite. I found Audrey from her website, and I have not been disappointed at all through my whole experience. The consultation was eye opening. She was very easily able to point out everything that needed to be fixed, and was very transparent in the options for my treatment. Dr. Yoon's attention to detail, and care for other issues (such as tongue posture and clear breathing passages) COMPLETELY assured me that she knew exactly what she was doing and that she truly cared, and wasn't just there to get something over with. She gave two options for treatment being braces or Invisalign, with price plans which included everything. I am 7 weeks into my Invisalign and I have no complaints. She set me up with an amazing set of aligners. I've heard Invisalign horror stories, but my treatment is nothing but smooth, no discomfort, just pure bliss. I just told my dentist about her because I'm so happy with my treatment. He looked her up and said she was extremely qualified for what she does, emphasizing her taking into account other issues that aren't directly orthodontic, and said he's going to start referring patients to her. I highly recommend her for all things Invisalign. She's the real deal. Genuinely amazing. There's a reason she's one of Invisalign's top orthodontists! read more

Everyone in the office were friendly and a delight! From the receptionist, office staff especially Lupe She is amazing! Dr. Yoon thank you for keeping meat ease during my appointment you're the best! Highly recommend this dental office. read more

I went to this office to get a replacement retainer and it was a straightforward process. I called and got an appointment later in the week. They took my moldings and sent it to the lab. We scheduled another appointment 2 weeks later for the retainer fitting and it was set. The price for the retainers were a lot cheaper than all of the other places I called. I liked how the office calls you if they need to reschedule. It happened once because my retainers were at the other location. Also, I like how they send you reminder texts and they validate your parking. read more

I've been coming to Dr. Yoon for almost 15 years. She is the best! Her staff is personable and professional. I never have to wait long to be seen. Dr.Yoon and her team always make feel at ease and they have a high level of technical expertise and patient care. I highly recommend Dr. Yoon for for your dental and orthodontic needs. read more

I came to see Dr. Yoon 3 years ago and since day one, Dr. Yoon has been knowledgable and very professional. I'm extremely happy with my treatment. Dr. Yoon was the only orthodontist with a surgery first approach and after my surgery, I am more confident with my smile. Plus, my quality of life has improved immensely due to the fact that I'm not snoring anymore! I'm close to finishing and am super grateful that I have Dr. Yoon as my orthodontist! I highly recommend her! read more

Audrey Yoon, DDS MS - Smile Design & Beyond - With my favorite orthodontist, Dr. Audrey Yoon - Orthodontists Near Me - Los Angeles, California

I've been trying to schedule with this office over a month now. If they're too busy or not accepting new patients, they could simply just say that. But instead they keep half-assing setting up an appointment. First they replied via email and asked me to specify which office I was interested in going to and when I did, I never heard back for a month. So I reached back out AGAIN and got a text 3 days later from a random number and still can't get an appointment set up. As others have stated, VERY unprofessional. Why is someone texting me from a random number? Why not call like a professional office? Especially as a new patient. It's sad because Dr. Yoon herself seems to have good reviews but her office is dragging that through the mud. I guess I'll look elsewhere and will also share this experience with my insurance and Invisalign-- both who have her as a recommended provider. But I think they need to take another look. read more

Audrey Yoon, DDS MS - Smile Design & Beyond - Orthodontists Near Me - Los Angeles, California

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Dr. Yoon is nice, but I give this office 1 star for unprofessionalism. The office overcharged me over $700 for my Invisalign service and refused to pay back the amount I had overpaid. After going back and forth several times over phone calls, office visits, and waiting an hour to be able to talk to Dr. Yoon, I was able to get my refund after explaining my calculations multiple times. The whole time, they thought I was just asking for their money. Betty at the front desk said that Dr. Audrey could've refused to refund my money and refused to see me from that point on, but she was kind enough to do both. Hmm interesting. So a doctor can take your money, not apologize, and then refuse to see you for challenging an error? Well.. in my first year, I recommended Invisalign to a few friends, but to my poor friends, I rescind that recommendation. Watch your money with these folks. read more

My experience at First Family Dental has been so positive ever since I started going there a year ago. I was referred there by my regular dentist office because I wanted to get Invisalign treatment. I'm on week 40 of my braces now and am very pleased with the results so far. They are so accommodating to my busy work schedule and the staff and doctors are so friendly and nice. I had such a positive experience at this office that my husband also started getting his cleanings done there and recently he had a chipped crown replaced. They've been so understanding in giving him fair costs because he does not have dental insurance. I also started getting my cleanings done here and just yesterday a root canal done, because my regular dentist office had an almost 6 month wait to get a cleaning! Even if I can't use my dental insurance here, I prefer to pay out of pocket for the quality of the treatments and customer service. When my husband and I arrive for appointments, we don't usually have to wait and be seen as they are ready to see us. They are so attentive when I am there, and I get regular text reminders for appointments, and the validation for parking is awesome! I highly recommend Dr. Joseph and Audrey Yoon's services and appreciate them and their entire staff! read more

I brought my daughter in law and my son. Dr. Yoon is a top notch orthodontist. A lot of her patients are coming from all over the states and many doctors are her patients. Very professional and genuine and moreover always greet with a big lovely smile. I strongly recommend her to your family. read more

Audrey Yoon, DDS MS - Smile Design & Beyond - Orthodontists Near Me - Los Angeles, California

My Invisiliner results are amazing!!! I never could have imagined that they could give me such an improvement. My whole bite it way better. All the staff has always been super polite and helpful. I mostly interacted with the receptionists: Rosie, and Lupae, who were super helpful, Dr. Phi and the dental assistants who were very precise in dramatically perfecting my smile. read more

This was one of the worst health care experiences I have ever had. Dr. Yoon rushed me through my initial consultation and did not take the time to answer my questions. She left the room abruptly without concluding the visit and sent in her "finance" person to discuss payment even though we had not settled on the best treatment for my orthodontic issue. Avoid this doctor at all costs. I am now being treated by another orthodontist who is caring, thorough and sees me as a person and not a bag of cash walking through the door. read more

Words can't explain how much I love going to this dentist! The environment is always nice and welcoming. I have been going here for more than 4 years and I have never had a negative experience. Audrey Yoon does not rush her work, she ensures that you get a perfect smile. The assistants are also very helpful and sweet. I never had a difficult time making an appointment or rescheduling. I always get text reminders when my appointment is coming up which is very helpful since I tend to forget. I have recommended this dentist to family and friends in which they also had a good experience. read more

This is long overdue! Dr. Audrey Yoon has been my dentist since 2014! I went to her for my Invisalign Treatment AND I VERY PLEASED! She was my dentist in San Mateo (Bay Area) and continue to see her after I moved back to LA! How much do I appreciate Dr. Yoon? I drive from West LA to visit! That is all I have to say :P My invisalign treatment had to be extended..did an express tray afterwards because (my stubbornness) I did not use the 'chewies' as much as I should have! Listen to her recommendations! Overall I am very pleased and love my smile :) - The staff is all friendly and huge shout up to Lupe! She's one amazing staff member. - VISITED DURING COVID. Safe and clean. Call when you park your car and they will call you back when the room is ready. - They take temperature and you'll need to fill out questionnaires (it's quick) - PARKING: Plenty of parking spots in the garage and they will cover parking (I believe no more than 2 hours). This is my home dentist! And I go to Dr. Joseph Yoon (same office) for all my general needs too. read more

Dr. Yoon took me in after a bad experience with another dentist and continued my treatment with phenomenal end results. I needed veneers and someone to reinstate my faith in dentists and she did an AMAZING job!!!! So thankful for her professionalism, artistic eye, and caring nature. Thanks so much Dr. Yoon! read more

I finished my braces treatment in March, and I have to say I'm so glad I went with Dr. Yoon. I'm VERY picky and visited multiple Dr.s before choosing Dr. Yoon. I had crooked teeth and a slight underbite tendency. The reason I chose Dr. Yoon is because she thought outside the box and she was willing to try using an expander and miniscrews to make my treatment successful. If my memory is correct, other doctors didn't offer the expander/wanted to extract teeth, and I didn't want to extract any teeth because I already knew my smile is very "pushed in" to start with. If my memory is correct, she saw me every time I visited, and I think that is very important. When you choose an Ortho, make sure they dont treat their patients like assembly line parts, getting them in and out asap where the actual doctor may not even see them. Also, it's not only about having straight teeth, the smile has to blend well with the rest of your face, so make sure your doctor has asthetic sense, like Dr. Yoon. After having braces, my face shape became more V shaped and less round and I don't feel self conscious about my smile anymore! My permanent retainer fell off and she was willing to replace it with a clear retainer with no cost. read more

I've been coming here my entire life and so does my whole family. Dr. Audrey Yoon is the best of the best. I had a bad overbite and when I was done with the braces, not only did it fix my crooked teeeth but also my overbite... we're talking about a perfect smile! Her and her dental assistants are so kind and welcoming, I was even EXCITED to come to appointments. Lupe and Blanca are my absolute favorite! At one point, I was scared of the dentist but after finding Dr. Yoon's office, I love it. Perfect environment, perfect staff, perfect service. I recommend it to everyone 100%. read more

Again, this Dr is lying. This Daly Vity office is on the second floor in a non ADA building, no access for handicapped or elderly, no elevator. read more

I lost my retainer I received from my orthodontist, and have since moved. I called the office in a panic and the receptionist I spoke with, I believe her name was Jasmin, was super helpful and they got me in right away. Yari did my molds to fit me for a new retainer and was super sweet. The whole staff was super accommodating and professional and my new retainer was very inexpensive in comparison to other places I was quoted. thanks guys! read more

Dr. Yoon is simply the best! She's extremely kind and receptive to her patients. I'm not surprised at how in demand her practice is; I've seen all ages in her waiting room. She's also undoubtedly an over-the-top qualified ortho. For me, it's comforting to know that she's up to date with all the latest ortho technology and surgical procedures (she's even helped create one). Not too many orthodontists consider your airway, which is kinda important.. Whether you just need braces or help with sleep apnea, you'll be in excellent care with Dr. Yoon. read more

I came to Dr. Yoon over two years ago. After many years putting off braces, I took the plunge. I am so very happy I found Dr. Yoon. She is very friendly and warm. You are the center of her attention and you know it. Her staff are super friendly and always available. My personal schedule is terrible. Fortunately, Dr Yoon and her staff were able to accommodate me! Dr. Yoon is a perfectionist, when she saw the Invisalign was not getting the right rotations she said "...we can do better!" And she did! I had two forward facing teeth that were rotated 90 degrees! Dr. Yoon stepped up to the challenge and got it done. I told her I was getting married in a few weeks and she made it happen! My braces just came off in time to smile bright for my big day! Thank you Dr. Yoon! You embody professionalism and class to the highest levels. read more

Ever since I was a child, I dreaded about every single visit to the orthodontist. Not anymore, though. Dr. Audrey Yoon and everyone who works at Smile Design & Beyond made my trip incredibly enjoyable and simple! I came in to get a remolding for a new set of retainers since I misplaced my original ones, and I can definitely say that it was the most pleasant experience at any orthodontist to date. I was a first-time patient, and every single person was more than welcoming and assisted me with everything that I needed to do. Dr. Audrey Yoon met with me, and she, just like the rest of her office, was both very personable and professional. People in the office greeted me as I walked in, helped me finish the new patient paperwork, and everyone was beyond congenial throughout the process. They even gave me a few discounts since they saw my birthday was coming up! Wooh!!!! Who doesn't like a staff that's friendly AND *truly* helpful? Not only does this place fix smiles, they give them out, too! I would definitely recommend this office to anyone who is looking for an orthodontist in the city. read more

I never received my daughters retainer. Be careful this place will charge you for services not rendered. I took my daughter to have a cavity fixed & was billed $180. Two days later I had to take her to a different dentist due she was complaining of pain on sand tooth. New dentist was embarrassed to tell me at Dr. Yoon office the cavity work was NOT done. I called my insurance to have it investigated. Dr. Yoon office removed the charges. read more

I highly recommend Dr.Yoon. She is professional, kind, compassionate, and knowledgeable. Her and her staff are kind and helpful. Rosie and Lupe were helpful with all my questions about what my insurance does and does not cover. I started my Invisalign with Dr.Yoon and I can't wait to see my finished results!! =] read more

Let me preface this review by explaining my utter passionate hatred for dentistry. I was scarred as a kid with the scariest, most aggressive old man of a dentist and I pretty much stayed away from them as a whole as I was older. Now on to the present in regards to Dr. Yoon and her staff... they are wonderful! I'm pretty sure I cried at least 3 times in her office but she has made my journey to straight teeth a comfortable and well informed one. She is always smiling and though busy- will always make it a point to see you and check on your teeth. She answers all my questions and has never made me feel scared (well maybe when I was told I needed extractions but thats a given) or dumb for the fear I had about the whole process. Her staff is friendly and they all know what they are doing. I'm actually really glad I didn't get braces as a kid through my childhood dentist as this way seemed the right fit for me and my personality. I guess thats the perk of being an "adult"; being able to choose your own dentist/orthodontist. I'm supposed to be finishing up my treatment mid march so I'm very excited for that. I know I will need refinements but with the major movement all done; I'm hoping for a shorter and more pleasant set of trays. Thanks Dr. Yoon for perfecting my smile :D read more

Dr.yoon is very professional and detailed. She shows compassion even when it's painful:) I have my routine dental work with her husband and he is a life savior . Why go anywhere else when you can get routine dental/orthodontist care in one. I can't forget my favorite D.A Lupe she is so sweet and kind she'll brighten up your day even when your getting a root canal treatment. Lauren G read more

Dr. Audrey Yoon is not only a great orthodontist, but also very sweet and helpful. She talks her patients through the processes of whatever their needs are and provides many options. I highly recommend coming to this office for dental work. read more

This review is long overdue! However, it is for the dentist, Dr. Joseph Yoon who shares the office with his wife, Dr.Audrey. My mom found Dr. Yoon back in 2010 and I started going to his office shortly after. Since then he has also helped my dad, 2 of my brothers, and grandmother; practically my entire family! The office is centrally located in Koreatown, they validate parking (a must in Ktown!), clean, and well-organized. The administrative staff is always so helpful and kind especially Lupe, she is simply the best! Dr. Yoon is very knowledgeable and experienced. I believe he even taught or still teaches at UCLA school of dentistry. I am always at ease coming to my dental visits even though it can be a bit of a nerve wracking experience for some. I've gotten all 4 wisdom teeth removed, teeth whitening, and basic dental cleanings here and from the most complicated to simplest procedures they do them all very well. I have already recommended Dr. Yoon to all of my family and would do the same for anyone looking for a professional dentist office. read more

While Audrey Yoon is a great orthodontist. This place is ABSOLUTELY DISGUSTING. NOT COVID FRIENDLY. My last appointment I looked over at the tools on my left and around other surfaces and it looked like that room had not been cleaned since 1981. Also the hygienist (a male) that was preparing the tools that go in my mouth, wasn't wearing any gloves... touched multiple surfaces while touching the part that would eventually go in my mouth. I simply asked, do you think you could put some gloves on? And he did but did not change out any of the tools. He also had his mask coming down multiple times while close to my face. Not any one of the hygienist were wearing K95s or googles/shields. It was very busy in the office, Dr. Yoon barely had any time for my questions about my treatments. This was also very frustrating. Lets not even started with how the front office ladies are.... I think there is already a review about that on here. I just wanted to let people know about the cleanliness of this place if you are concerned about getting covid. Maybe health services can pay them a visit. Next time Ill try to grab some photos. read more

The Doctor is friendly but I felt rushed every single time I was there because she would triple book her patients, as I found out later. And the reception lady is not very helpful, I had a few questions regarding invisalign because my attachments fell off after I had started my treatment but the doctor seemed to be on vacation, whenever I called. I just gave up and continued my treatment without the attachment. I wouldn't recommend this doctor to my friends. read more