Wait was long but this place is worth the wait. You can taste the quality of the tea leaf. PRO Tip: order on the QR code/online, just wait in your car until you get a text. read more

Great service. Very organized. Ordered online and everything was smooth even though they were very busy! read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

Good drinks!!! Came here 2 days in a row. Got different drinks this time. Hope they're good too!

I found out about Auntea Jenny from a Yelp elite event, and I have fallen in love ever since. Their matcha with boba is, so far, my favorite drink, and matcha is normally not my favorite, so that says a lot! It's easy to order online. My pickup was ready way earlier than what it initially said on the text. The workers are friendly and say, "Welcome!" when you walk in, so make sure you say hi back when you walk in. (That is such a pet peeve of mine when people don't respond to greetings. Food service workers are people too.) The place is temperature cool and cute. There is even a bidet in the restroom. There are cute little tables, music playing, etc. It's next to Tokyo Central with Mitsuwa and Daiso and lots of fan-favorite restaurants nearby. Irvine has a lot of delicious tea spots, and I put them towards the top. I highly recommend! read more

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This is my new favorite boba spot! The drinks have so many toppings and textures, and the quality of the tea, matcha and toppings is great Matcha: t is incredibly rich and authentic with that perfect bitter bite. I definitely would not go below 50% sweetness unless you want a very intense, unsweetened matcha flavor. The Berry Health Drink: A major standout. It comes with popping boba and is the ultimate crisp, refreshing fruit drink for a warm day. The one down side is parking is tough. It shares a busy lot with Tokyo Central, so finding a space can chaotic Would also recommend ordering on the app or u will be waiting 20-30+ minutes! read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

Came here for the Yelp Elite experience, shout out to Dia for putting this together! Auntea Jenny is located next to the Tokyo Central grocery store. It gets very busy so I had to wait quite a bit for my drink but service is friendly and the area is clean despite how busy it is. I ordered the mango sago, the kale apple chia juice, and the matcha boba. All three drinks were tasty! My favorite was the mango sago. It felt like I was on a tropical island on vacation. The mango and coconut paired so well together. The kale juice was sweetened nicely with the apple. I enjoyed my 3 drinks and would come again! read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

Ordered the Mango Pomelo Sago, Matcha Daifuku Cheese Foam, and Six-Berry Glow Pearl Boba Boost Tea. All of them tasted great and I would recommend depending on what you're in the mood for. I actually prefer the Mango Pomelo Sago here compared to the competitors like heytea. Although ordering is fast, their service is slow and seems disorganized so expect a wait after ordering your drinks. Ordering online doesn't seem to make it any faster either. Otherwise, it's clean inside and they have been running frequent BOGO deals or free merch which is nice! Would definitely recommend coming here to get your boba fix and try something new read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

A good place for teas and drinks, but it's not worth more than a 10 minute wait. The parking lot can get very crowded at times, but we were able to find a spot nearby. There's very limited seating inside and the location can get very busy. I ordered the drinks online at 8:11pm and the pick up time was listed as 8:46pm. I arrived at 8:46pm and my ticket number was still listed as "preparing" on their screens at that time. We kept checking their screens and the link that we were provided, but it just stayed on the preparing screen. At 9:40pm, my ticket number disappeared from the display screens and it was not on the preparing or ready list. I went inside to ask about what happened and my drinks happened to be ready. I think there's a little bit of a disconnect with their online ordering system because my order still showed up as "preparing" even after 11:00pm. The drinks both looked and tasted good. The flavors were strong and were of very good quality. I would go back if there were a shorter wait time or once their ordering system is more organized. However, with the amount of other boba and tea shops in Irvine, I'd rather save my time and go to another location rather than wait an hour and a half for drinks. read more

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We tried Auntea Jenny for the first time yesterday. We're boba/milk tea/fruity tea/coffee/matcha enthusiasts and like to venture out and explore new places. The boba baristas were friendly and had positive attitudes. I was helped as soon as I got to the counter. It was a busy Thursday evening. People were coming and going. The place is compact, but they make the space work. I like their decor. Pro tip: Download the app and order online. It saves time and you get rewards. It said my order was going to take 35 minutes, but it was ready sooner than that. Mango Coconut Sago My husband got this drink and he liked it. It's similar to the Mango Coconut Boom at HeyTea. He preferred the Hey Tea version though. Kale Apple Fiber Chia Seed Boost Tea This caught my attention because I've never seen a Superfood section in a speciality drink place. It was refreshing and healthy. Premium Matcha Daifuku Cheese Foam I usually prefer matcha plain and tried it with the cheese foam since it was a popular option. You can taste the finely ground premium matcha and high quality of it. It was smooth and creamy. Unfortunately, I wasn't really a fan of the cheese foam. It was too thick and kept getting stuck in my straw. read more

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Thank you to the Yelp community for the opportunity to try three different drinks! Ordering seems a little bit of a hassle in person so I would definitely order online and pick it up. The drinks itself are mediocre besides the mango coconut sago. Their bubble tea is also very yummy. If I were to come back, it would be the mango coconut or bubble tea. Superfood drinks are also surprisingly delicious but are on the sweeter side even if you adjust the sweetness. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

We tried to OG mango pomelo, matcha w boba, and kale green juice!! The place is so cute w plenty of parking:) I would say if you live sweet drinks, this place is for u:)) read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

Ordering system was easy, but awkwardly placed- similar to sunright, but sunright feels more intuitive. Their menu screen was not reactive and took too long to scroll up and down, kept going to different sections. Wait was 30 mins for 2 drinks ($14 w/o tip). The reason why I didn't give 1 star is bc I kinda like the chewy texture of boba but it wasn't worth it. I got the taro mochi and mine didn't have any mochi but had a lot of powdery. Worst of all, when I tried to stick my straw in through the top, it keeps spilling everywhere. Wouldn't recommend. read more

I got the Classic Mango Pomelo Sago without the pomelo! There wasn't an option on the kiosk to remove it, so I had to ask a worker. The drink itself was really good, with a nice mango flavor, and I loved the sago. The main downside was the wait since it took about 30 minutes for two drinks. It's a new store, so the crowds and online orders likely contribute to the delay. read more

Auntea Jenny - Classic Mango Pomelo Sago (Medium) - Bubble Tea Near Me - Irvine, California

Tried this tea shop in the same plaza as boiling point. Ordered at the tablet thing in the front. There are 2 of them. No humans to take orders. You can also order via the app. There are chairs and tables a few of them along the side of the wall. The got the white peach oolong tea added mango pulp with 30% sweetness. It was good but not sweet enough. I should have gone with the 70% sweetness as recommended Got the premium jasmine tea in regular sweetness as well which was a little too sweet for me but perfect for my husband. read more

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I came to Auntea Jenny on a weekday night after having dinner nearby and I had waited about 1.5 hour from ordering to picking up my drink. You order at their kiosk and they only have one kiosk available. It was not worth the long wait and slow service. -- Premium Jasmine Green Tea Latte [3/5]: I ordered their Premium Jasmine Green Tea Latte and got 70% sugar and regular ice. The tea taste was not strong enough and I thought that the drink was too watered down. read more

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Finally got to try Auntea Jenny in Irvine. I got the Jasmine and Matcha Jasmine. I now don't have to wait 45 mins and drive 35 mins to Rowland anymore. Yummy!! read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

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If you're coming here, I would highly recommend ordering it in advance! There aren't that many seating areas, so definitely not a place to come and hang out. It's a place to go in and pick up your drink, though there are tables outside by the complex area. You can order through your app or you can order via kiosk. I ordered through the app and didn't realize there was a way to customize the drink so it came with the 70% sugar and regular ice, I would've adjusted it had I known. I tried to get the mango coconut saga but they gave me the one with grapefruit instead, I also got the six-berry glow boost tea, and finally the classic Matcha Boba Fresh Milk Tea. Mango Grapefruit - The drink was a little sweet but that was my bad, the mango tasted really fresh though and it was a great non-caffeine drink. I would see myself ordering this for dessert in the future. Six Berry Blow Boost Tea - This drink was really refreshing and light, the boba was popping boba so that was fun to drink. I would definitely order this for a mid day boost. Matcha Boba Fresh Milk Tea - This has got to be my favorite. The boba was so chewy and delicious, the milk didn't give me stomach issues afterwards and the matcha wasn't grainy or chalky, it was perfect. read more

This was extremely hyped online when they first started opening stores here in SoCal so I've been wanting to try it. However I didn't want to drive out of my way and I'm glad I never did. I finally tried it today since I'm in the area. The plaza that it is located in is very popular with many other stores so the parking was packed. We were able to find a space but they are sort of tight. (Don't worry, didn't knock any stars off for this, just mentioning it.) The line to order was short because they had two kiosk to order from and one person who can take orders. They had several employees helping to make the drinks so it was pretty efficient but it was still about a 15-20 minute wait to get my one simple drink. I do very much appreciate that they had some cute seating for people to wait and take a seat. It's not many so don't plan to come and study here unless you get here early and you don't mind the crowds coming in and out often. The biggest reason I gave this place 3 stars was that the drink didn't taste like anything special--quite average or dare I say, less than average. I got the premium matcha boba fresh milk tea, less ice, 70% sugar (recommended) and it tasted watered down. My husband liked the boba since it was brown sugar and chewy. Thank goodness for the ability or order online, because if there was an even longer wait for this, I might have given it even less stars. I wouldn't come back for it being average and all the other obstacles to ordering here. Seems like the other popular drinks are unique and interesting so maybe it would be a better rating if I wanted to try those other ones but I'm not a big fan of fruit flavored drinks. read more

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I loved it! The mango was perfectly ripe and the drink was sweet and refreshing. Expect to see me during the summer months. Got the Mango Sago and it didn't make it home haha (I drank it all during the drive back) service was quick for how busy it was. I wasn't able to go inside the store because I was with my toddlers in the car but from what is visible the store looks nice. My husband says they have very modern bathrooms too. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

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Auntea Jenny recently opened in Irvine, in the same plaza as Tokyo Central and Boiling Point. The parking lot is pretty awful. I passed by a few times before I successfully ordered a drink here, because they're so busy. The "new" hype problems. When I entered there was 2 kiosks to order but it was really disorderly and crowded. They had one staff member at the door but this girl was probably the most useless employee cause she didn't help customers with the kiosk and she didn't direct traffic and didn't give any recommendations. If anything, she just took up the space if she wasn't going to be helpful. I was extra annoyed because this rude customer who came after me cut in front of me, and the staff just stood there and did nothing. I even pointed it out to the staff and she just shrugged. By time I got to the kiosk, I just wanted to be quick since there was a line. I ordered a Taro Boba Fresh Milk Tea ($6.99) at 70% sugar. As I was clicking through quickly, I almost got tricked by this 18% default tip FOR A KIOSK. Excuse me... NO!! I had to go back to remove the tip from the ZERO SERVICE I received. It was soooooo busy, I decided to step outside and wait. It was so stuffy inside. To the credit of their behind the counter staff, they were all working quickly and diligently to crank out online and kiosk orders. When I got my drink... I actually liked it. It was the only thing redeeming about the experience. But I don't like it enough to deal with the crowd and chaos. Maybe I'll try again when the hype dies down. read more

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The drink is definitely worth the wait at Auntea Jenny! The flavors taste fresh, balanced, and made with care. You can tell they put effort into every cup. Even when it gets busy, the quality stays consistent. The tea was refreshing, the toppings were perfect, and the presentation looked great too. Friendly staff and a nice atmosphere make the experience even better. I'll gladly wait again for drinks this good! read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

Forgot to take a picture of my drink but I got the Taro Boba Fresh Mill Tea and it was good!!! The boba was especially tasty-- nice, sweet and chewy!! It's been a while since I had good boba! The milk tea aspect of the drink was solid!! There was taro paste swirled around the cup-- it only added texture not taste but it was still good! It was pretty busy (as you can see by the many prepared drinks) but I think it moved relatively quickly. The staff was pretty efficient! read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

New tea/boba place. Parking can be a pain at peak dinner times, but plenty of parking at other times. The matcha fresh milk daifuku was so good! The best matcha I've had in a while (outside of Japan). I've never had daifuku (mochi) in a drink before, but it was really good. I would recommend 50% sugar unless you really like it sweet. 50% was perfect. My kids really liked the Mango Pomelo Sago. Once again 50% sugar was probably perfect. The six berry glow pearl was also really good. If you want something fresh and lighter. The pearls were perfect little pop. read more

Tried Auntea Jenny and ended up going a little overboard with the order but it was worth it. I got the coco boba cheese foam, six berry glow, pearl boba, cream cascade brulé boba, classic mango pomelo sago, and the whipped cream brulé boba. Everything was made fresh and the presentation was really nice. The coco boba cheese foam had that perfect sweet and salty combo and was super smooth. The six berry glow was light, fruity, and really refreshing. The pearl boba gave that classic chewy texture you expect. The cream cascade brulé boba and whipped cream brulé boba both felt more like dessert drinks with that rich caramelized flavor on top, definitely my favorites. The mango pomelo sago was also a standout, especially if you want something lighter and more refreshing. Service was quick and the shop itself was clean and cute. Good spot if you want a variety of drinks because there is a mix of fruity, creamy, and dessert-style options. Overall I would come back, especially for the brulé drinks. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

Super delicious! I got the mango sago & the taro milk tea with mochi, omggggg the best! I want to try all their flavors! read more

Auntea Jenny - Mango Sago & Taro Milk tea - Bubble Tea Near Me - Irvine, California

Really disappointing experience. We waited 45 minutes for just two drinks, and honestly, they weren't worth the wait at all. The whole ordering system feels extremely disorganized -- despite having a lot of workers, service was still incredibly slow. They seriously need to improve how they handle online and in-store orders. The space also feels overcrowded and chaotic, with no clear system in place. By the time our drinks came out, we were already frustrated from waiting so long. Definitely not somewhere I'd return to, and I wouldn't recommend wasting your time here. Even Desouro in the same plaza is a much better experience. read more

I love the jasmine milk tea here! It's probably one of the best milk teas I've had hands down, basically comparable to Molly Tea in LA. It's perfectly sweet and the jasmine flavor is very strong. However, having to wait an hour for a drink every time is a lot. I know it's probably because the place is still fairly new, so hopefully the wait time will be better in a few months. I also tried the strawberry daifuku milk which has mochi and strawberry bits in it. This drink was just alright to me. The mochi was good and the drink was yummy, but I prefer the tea forward drinks. The taro boba milk was yummy but hard to drink because the taro paste would get stuck in the straw. Overall I really like this place, I just wish it was quicker to get , because there's no way I have the time to wait 1hr+ on work days read more

Auntea Jenny - Strawberry Daifuku Taro Boba Milk Tea - Bubble Tea Near Me - Irvine, California

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My wife wanted to try this when she heard one was opening up near us. The first time we tried going it was too crowded and we ended up leaving. The next time we thought of ordering ahead online... was that a mistake. Even after ordering ahead and when the app tells you that the order is ready, it's not. We still had to wait an hour after the app said it's ready for pickup and the employees just told us that they were working on orders ahead of ours. Either the app or the store is being mismanaged right now and it's to the detriment of their consumers. On top of that I thought that their drinks were just alright and the flavor kind of muted. The only drink I thought was good was their version of the mango pomelo tea. Hopefully this store will be better in the future and just is figuring out their opening. read more

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I went on a Sunday around 11am and there wasn't much of a wait, which surprised me considering I've heard there's usually a long line. There's some seating inside but mostly tables for 2 if I remember correctly. Overall I liked the drinks that I tried and would come back here. I did think it was interesting though that the adjustments offered were different for each drink Jasmine green tea latte: 4/5 I got full sweet and regular ice. I thought I was in the mood for a really sweet drink but I probably could've done with 70% sweetness which I believe was recommended Lemon da hong pao tea punch: 4/5 my friend got this with 70% sugar and water chestnut boba. It was really refreshing and the boba was definitely unique and similar to popping boba Lemon jasmine tea punch: 4/5 I also thought this drink was really refreshing and liked it a lot read more

Auntea Jenny - large premium jasmine green tea latte - Bubble Tea Near Me - Irvine, California

I heard good things about this place so I had to try it out. You order on the kiosk and wait for them to text your order number. I got the premium jasmine green tea latte, 70% sweet. The jasmine green tea latte was pretty decent, you can taste the floral tea flavor and it wasn't too strong. They also have options for oat milk as well. Overall, I enjoyed the milk tea and I would be back to try out other drinks! read more

Auntea Jenny - lemon jasmine tea and premium jasmine milk tea - Bubble Tea Near Me - Irvine, California

I've waited to try this place, because my friend came here a couple weeks ago, and she said the wait was INSANE. She waited in line for 35 minutes to order, and OVER 80 minutes to get her drink. She went to Baekjeong and finished dinner, and her drink still wasn't ready. Wild! I came on a Sunday night, around 8:40pm. There wasn't a long line, just one person in front of me to order at the kiosk. The ordering process was pretty straight forward. The tipping was set on default, so adjust if you don't want to pay a set amount. Even though there was barely a line, it still took over 25 minutes for my ONE drink to be ready. There was a staff calling out order numbers for pick up, and there was an electronic display on the drinks' progression. However, the staff never called my number, and the electronic display was confusing as well. It doesn't seem like they make drinks in order. Many customers after me got their drinks, and I was still waiting for mine. I finally went up to the counter and asked for my drink. It was just sitting there. Now onto the drink itself. I order a hot Golden Milk Tea. The drink itself was not even warm. It was room temp or just drink without ice. The tea tasted floral, which I didn't like. I didn't expect a Ceylon based black tea to be floral. Maybe it's the sweetener they use I'm not sure. The boba texture was okay, a little mushy. The price is cheaper than most boba places, so that's a plus. Overall, I was quite disappointed and not sure what the hype is about. read more

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Second time visiting this place. The first time I tried their strawberry green fresh milk tea daifuku and the classic mango pomelo sago. The classic mango pomelo sago has to be my favorite! The strawberry drink was a 2/5 for me and I probably wouldn't order it again. On my second visit they were out of mango, so I couldn't get the classic mango drink. Instead I ordered the Grape Crystal Green Tea with cheese foam and the White Peach Oolong Tea. The grape drink was so good! There are two grape options on the menu, so make sure you order the one with the crystal. Service was pretty mid. It's a very busy spot, so be prepared for lines. They have two self-ordering kiosks which helps a bit. The ambiance inside is nice, but it's not really a place to sit and hang out. The chairs and tables are small, and when people are standing near the pickup area it can get pretty congested. They do have restrooms though, which is a nice plus. read more

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I randomly saw this new boba tea shop in the Tokyo Central shopping center and had to see what it was all about. It's a small store with a few small tables inside but most of them were occupied by people waiting for drinks. On a Sunday evening there were a good amount of people but no line to order, so we decided to give it a try. Ordering is done either through a kiosk or you can scan a QR code with your phone. We ordered through the kiosk but ordering from your phone might be better because certain drinks weren't available on the kiosk for some reason, but after we ordered we saw that they were available. Their ordering system is frustrating because it doesn't give an accurate wait time and although the screen shows what order numbers are ready vs. being prepared, it's pointless. They need to do something to improve their system. I got the Grape Crystal Jasmine Tea Punch ($7.79) and I can't say it was worth the wait. It's nice that it came with tea jelly and crystal pearls, but the grape flavor wasn't good and the drink wasn't cold enough. I was so underwhelmed with my experience that I didn't even take a picture of my drink. If you haven't tried this place yet, I would wait awhile before you do. read more

Auntea Jenny - Pick Up Counter - Bubble Tea Near Me - Irvine, California

Finally waited in the line for the new Auntea Jenny opening in Irvine. I've tried Auntea Jenny before in New York and loved it there so I had high hopes. I waited about 45 minutes total on a Monday. Despite around 30% of the menu being unavailable, such as the taro mochi milk tea I was excited to try, I would say the experience was still worth it and I'll be back at a less busy time when more of the options are not run out. I'm a sucker for glutinous rice topping in my milk tea and find it hard to get in Irvine, so I tried the red glutinous rice milk tea here and loved it! They give you a lot of rice topping so it's almost a meal in itself but no complaints here, it was perfectly sticky and complimented the milk tea well. The mango coconut punch I tried was good too, but I do believe I've had better similar blended mango drinks elsewhere, like at HeyTea or Hui Lau Shan. I think maybe it was the crystal boba topping that was throwing me off and there was not a strong coconut flavor. read more

Auntea Jenny - mango coconut punch and red glutinous rice milk tea - Bubble Tea Near Me - Irvine, California

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This is the second time I've come here, and I'm honestly surprised that nothing has improved. First, the self-ordering setup is very confusing. The way the kiosks are positioned makes it unclear where customers are supposed to stand or line up. I placed my order at 2:03 PM and didn't receive it until 2:33 PM. A 30-minute wait is simply not worth it for a boba place. The real issue here is the service, especially at the order pickup area. There was one staff member calling out the orders, and I was honestly amazed at how slow the process was. For a good 15 minutes, she was just wiping down drinks while several completed drinks were already sitting there waiting. No orders were being handed out, even though she could have easily called multiple orders during that time. On top of that, she looked visibly unhappy and almost disgusted with what she was doing. The main bottleneck seems to be the order calling. The drinks themselves are being made at a decent pace, but the process of handing them out is extremely slow. That's definitely where management should focus on improving. As for the drinks, the mango pomelo sago is the only one I actually like. However, since this is my second visit and the service hasn't improved at all, I'll most likely not be coming back. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

I have been to this Auntea Jenny multiple times and every time the drinks have been amazing despite the extensive wait time, but today i went in and there was a worker getting berated and yelled at by who i am assuming is the manager for a WHOLE 30 MINUTES. Regardless of the situation, i found it highly unprofessional and disrespectful for this young lady to be yelled at especially in front of so many customers. The store was filled with customers who were constantly looking over because the assumed manager was yelling VERY VERY loud that it could be heard over the music. This entire 30 minutes of not only waiting for my drink but also listening to the whole interaction was extremely uncomfortable and i don't believe in supporting a business where employees are treated like this so openly. I found this entire situation extremely disappointing and I cant even imagine how they talk to their staff behind closed doors. read more

Auntea Jenny - assumed manager yelling at an employee - Bubble Tea Near Me - Irvine, California

Beside the long wait times I would say this is one of the better spots for Boba in Irvine! The qualities is really good and the Boba is really soft and the perfect texture. Expect to wait 45 minutes to over an hour so I would recommend to order ahead online way before you plan on going. The parking lot is also very big so you don't really have any issue with that. There is a couple spots for indoor seating, but generally more of a take and go kind of a place. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

I came here a few weeks ago and the wait was atrocious! Luckily there was both Mitsuwa and Tokyo Central nearby so my friend and I were able to kill time there. It was super cramped and crowded inside because everyone was waiting for their drinks, so we would just pop in and out to check. It took them about an hour to finish making them. I probably won't be back for a while until the hype dies down. I got the strawberry green fresh milk tea daifuku. It wasn't overly creamy and the fresh and acidic strawberry taste peeked through really nicely. I loved the mochi that it came with! It was sweet, soft, and my only complaint was that some parts were really thick and hard to suck through the straw. All the flavors complemented eachother well and I would definitely want to give some of their other drinks a try! read more

Auntea Jenny - strawberry green fresh milk tea daifuku - Bubble Tea Near Me - Irvine, California

I was so excited to try this new boba place near Tokyo Central. From the moment I arrived I felt "confusion." A long line of people waited inside next to a long line of people sitting in chairs waiting for their drinks. After waiting a long time, I got a crack at the only kiosk ordering machine. It was totally confusing. Many drinks were blurred out because they were out of them? I tried to order basic milk tea. They do not have that. I wanted basic milk tea. Nope. I ordered a black tea latte. It came in a paper cup? It did not allow me to chose either hot or cold. I assume it was cold because I could choose the level of ice. I ordered the multigrain milk tea with boba. It sounded interesting but could not read the Chinese description, there was no English translation. After waiting a long time now in a chair, I got my drinks. I did like my drink but my other family members did not. It is nice idea to offer healthy drinks. I wish I could read Chinese to understand what is in them. The size of the drinks is medium. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

The drinks are decent compared to other boba spots. It's definitely cheaper than most places, but the drinks are also a bit less flavorful. The main pain point is their pickup process. They have a screen showing "Ready" and "In-Progress" order numbers, and it seems like the staff rely on that when customers ask about their order status. I ordered online, and nearly an hour later my number was still listed as "In-Progress." I asked a staff member if my order was ready, and they just looked at the screen and said no. Later I found out my drink had actually been sitting there ready the whole time, even though the screen still showed "In-Progress." Who knows how long it had been out. The inside is also extremely crowded, with limited seating and standing room. It felt like a lot of people were just standing around trying to figure out whether their order was actually ready. Staff didn't seem very proactive about helping customers either. They mostly stayed behind the counter unless someone directly called them over. I'd say stay away until the hype dies down and they can optimize their operations. read more

Auntea Jenny - Jasmine Green Tea Latte - Bubble Tea Near Me - Irvine, California