I came to Auntea Jenny on a weekday night after having dinner nearby and I had waited about 1.5 hour from ordering to picking up my drink. You order at their kiosk and they only have one kiosk available. It was not worth the long wait and slow service. -- Premium Jasmine Green Tea Latte [3/5]: I ordered their Premium Jasmine Green Tea Latte and got 70% sugar and regular ice. The tea taste was not strong enough and I thought that the drink was too watered down. read more

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Picked up 2 drinks on Thursday, 9/10/2026. The drink was good and the ambience is nice, but the attitude of the female worker was unbearable. I came in and informed the worker politely that I have a pick up order and showed her the order number. She didnt say a single word and just push the bag in a disrespectful way without looking or saying a word. Unbelievable. read more

I loved it! The mango was perfectly ripe and the drink was sweet and refreshing. Expect to see me during the summer months. Got the Mango Sago and it didn't make it home haha (I drank it all during the drive back) service was quick for how busy it was. I wasn't able to go inside the store because I was with my toddlers in the car but from what is visible the store looks nice. My husband says they have very modern bathrooms too. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

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Auntea Jenny recently opened in Irvine, in the same plaza as Tokyo Central and Boiling Point. The parking lot is pretty awful. I passed by a few times before I successfully ordered a drink here, because they're so busy. The "new" hype problems. When I entered there was 2 kiosks to order but it was really disorderly and crowded. They had one staff member at the door but this girl was probably the most useless employee cause she didn't help customers with the kiosk and she didn't direct traffic and didn't give any recommendations. If anything, she just took up the space if she wasn't going to be helpful. I was extra annoyed because this rude customer who came after me cut in front of me, and the staff just stood there and did nothing. I even pointed it out to the staff and she just shrugged. By time I got to the kiosk, I just wanted to be quick since there was a line. I ordered a Taro Boba Fresh Milk Tea ($6.99) at 70% sugar. As I was clicking through quickly, I almost got tricked by this 18% default tip FOR A KIOSK. Excuse me... NO!! I had to go back to remove the tip from the ZERO SERVICE I received. It was soooooo busy, I decided to step outside and wait. It was so stuffy inside. To the credit of their behind the counter staff, they were all working quickly and diligently to crank out online and kiosk orders. When I got my drink... I actually liked it. It was the only thing redeeming about the experience. But I don't like it enough to deal with the crowd and chaos. Maybe I'll try again when the hype dies down. read more

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Stopped by to get some egg tarts to go since my kids love it here. Came at a good time so easy parking and easy & fast order. Was in and out within 7mins. Easy going vibe and good location. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

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Forgot to take a picture of my drink but I got the Taro Boba Fresh Mill Tea and it was good!!! The boba was especially tasty-- nice, sweet and chewy!! It's been a while since I had good boba! The milk tea aspect of the drink was solid!! There was taro paste swirled around the cup-- it only added texture not taste but it was still good! It was pretty busy (as you can see by the many prepared drinks) but I think it moved relatively quickly. The staff was pretty efficient! read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

Tried Auntea Jenny and ended up going a little overboard with the order but it was worth it. I got the coco boba cheese foam, six berry glow, pearl boba, cream cascade brulé boba, classic mango pomelo sago, and the whipped cream brulé boba. Everything was made fresh and the presentation was really nice. The coco boba cheese foam had that perfect sweet and salty combo and was super smooth. The six berry glow was light, fruity, and really refreshing. The pearl boba gave that classic chewy texture you expect. The cream cascade brulé boba and whipped cream brulé boba both felt more like dessert drinks with that rich caramelized flavor on top, definitely my favorites. The mango pomelo sago was also a standout, especially if you want something lighter and more refreshing. Service was quick and the shop itself was clean and cute. Good spot if you want a variety of drinks because there is a mix of fruity, creamy, and dessert-style options. Overall I would come back, especially for the brulé drinks. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

I love the jasmine milk tea here! It's probably one of the best milk teas I've had hands down, basically comparable to Molly Tea in LA. It's perfectly sweet and the jasmine flavor is very strong. However, having to wait an hour for a drink every time is a lot. I know it's probably because the place is still fairly new, so hopefully the wait time will be better in a few months. I also tried the strawberry daifuku milk which has mochi and strawberry bits in it. This drink was just alright to me. The mochi was good and the drink was yummy, but I prefer the tea forward drinks. The taro boba milk was yummy but hard to drink because the taro paste would get stuck in the straw. Overall I really like this place, I just wish it was quicker to get , because there's no way I have the time to wait 1hr+ on work days read more

Auntea Jenny - Strawberry Daifuku Taro Boba Milk Tea - Bubble Tea Near Me - Irvine, California

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I heard good things about this place so I had to try it out. You order on the kiosk and wait for them to text your order number. I got the premium jasmine green tea latte, 70% sweet. The jasmine green tea latte was pretty decent, you can taste the floral tea flavor and it wasn't too strong. They also have options for oat milk as well. Overall, I enjoyed the milk tea and I would be back to try out other drinks! read more

Auntea Jenny - lemon jasmine tea and premium jasmine milk tea - Bubble Tea Near Me - Irvine, California

Small spot but nice, not much place to wait considering the how long you have to wait. Staff isn't too attentive and seem like they're in their own world. I really didn't want to like this place but the drinks are actually good. That being said it is NOT worth the wait. Definitely order ahead online before picking up. If not I'd go somewhere else read more

I've waited to try this place, because my friend came here a couple weeks ago, and she said the wait was INSANE. She waited in line for 35 minutes to order, and OVER 80 minutes to get her drink. She went to Baekjeong and finished dinner, and her drink still wasn't ready. Wild! I came on a Sunday night, around 8:40pm. There wasn't a long line, just one person in front of me to order at the kiosk. The ordering process was pretty straight forward. The tipping was set on default, so adjust if you don't want to pay a set amount. Even though there was barely a line, it still took over 25 minutes for my ONE drink to be ready. There was a staff calling out order numbers for pick up, and there was an electronic display on the drinks' progression. However, the staff never called my number, and the electronic display was confusing as well. It doesn't seem like they make drinks in order. Many customers after me got their drinks, and I was still waiting for mine. I finally went up to the counter and asked for my drink. It was just sitting there. Now onto the drink itself. I order a hot Golden Milk Tea. The drink itself was not even warm. It was room temp or just drink without ice. The tea tasted floral, which I didn't like. I didn't expect a Ceylon based black tea to be floral. Maybe it's the sweetener they use I'm not sure. The boba texture was okay, a little mushy. The price is cheaper than most boba places, so that's a plus. Overall, I was quite disappointed and not sure what the hype is about. read more

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My wife wanted to try this when she heard one was opening up near us. The first time we tried going it was too crowded and we ended up leaving. The next time we thought of ordering ahead online... was that a mistake. Even after ordering ahead and when the app tells you that the order is ready, it's not. We still had to wait an hour after the app said it's ready for pickup and the employees just told us that they were working on orders ahead of ours. Either the app or the store is being mismanaged right now and it's to the detriment of their consumers. On top of that I thought that their drinks were just alright and the flavor kind of muted. The only drink I thought was good was their version of the mango pomelo tea. Hopefully this store will be better in the future and just is figuring out their opening. read more

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I went on a Sunday around 11am and there wasn't much of a wait, which surprised me considering I've heard there's usually a long line. There's some seating inside but mostly tables for 2 if I remember correctly. Overall I liked the drinks that I tried and would come back here. I did think it was interesting though that the adjustments offered were different for each drink Jasmine green tea latte: 4/5 I got full sweet and regular ice. I thought I was in the mood for a really sweet drink but I probably could've done with 70% sweetness which I believe was recommended Lemon da hong pao tea punch: 4/5 my friend got this with 70% sugar and water chestnut boba. It was really refreshing and the boba was definitely unique and similar to popping boba Lemon jasmine tea punch: 4/5 I also thought this drink was really refreshing and liked it a lot read more

Auntea Jenny - large premium jasmine green tea latte - Bubble Tea Near Me - Irvine, California

Look, I understand wait times can be egregious. But what's life without a little suffering? The end goal is well worth it in my opinion. I've been opting for online pick up and even paying for Postmates because the addiction is real. I found ways to get my Auntea Jenny because no one is doing the Corn coffee and their Jasmine and White Champaca milk teas are deliciously premium! Since they open later around 11am, but soonest pick up is 12, I'll order a bunch the night before, that way I'll have my coffee ready for me earlier in the morning. It's constantly packed and busy for good reason. Just have to find creative ways to get your drinks! And since the quality has been consistent, your girl will keep coming back. read more

Auntea Jenny - Corn Coffees - Bubble Tea Near Me - Irvine, California

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Second time visiting this place. The first time I tried their strawberry green fresh milk tea daifuku and the classic mango pomelo sago. The classic mango pomelo sago has to be my favorite! The strawberry drink was a 2/5 for me and I probably wouldn't order it again. On my second visit they were out of mango, so I couldn't get the classic mango drink. Instead I ordered the Grape Crystal Green Tea with cheese foam and the White Peach Oolong Tea. The grape drink was so good! There are two grape options on the menu, so make sure you order the one with the crystal. Service was pretty mid. It's a very busy spot, so be prepared for lines. They have two self-ordering kiosks which helps a bit. The ambiance inside is nice, but it's not really a place to sit and hang out. The chairs and tables are small, and when people are standing near the pickup area it can get pretty congested. They do have restrooms though, which is a nice plus. read more

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Not sure what the hype is for this place. Not even worth a star. You place your order on a tablet. The wait for a drink was averaging 45mins. And even after 45min when they text you that your order is ready and it was false and it wasn't ready. Most staff didn't even speak english. Even going back after dinner, over 1.5hrs later, the drink still wasn't ready. Not worth the wait for their drinks. Poor customer service. Drinks should not take that long to make, especially with the amount of staff you had on hand. read more

Was so excited to try Auntea Jenny for the first time! So many tea spots like this have been opening up and I wanna try them all!!!! Happy to say I was lucky and didnt have any problems with ordering unlike some of the reviews. I think they hired way more people so the service was not fast but I feel normal paced. This place has a few cute tables where I sat and yapped w my bestie for like 2 hours! The drink itself was yummy! I wish the Jasmine a little bit more stronger but the boba was nice and sweet! I will probably be back. read more

Auntea Jenny - Whipped Cream Jasmine Milk Tea w/ Boba and Jasmine Tea - Bubble Tea Near Me - Irvine, California

I randomly saw this new boba tea shop in the Tokyo Central shopping center and had to see what it was all about. It's a small store with a few small tables inside but most of them were occupied by people waiting for drinks. On a Sunday evening there were a good amount of people but no line to order, so we decided to give it a try. Ordering is done either through a kiosk or you can scan a QR code with your phone. We ordered through the kiosk but ordering from your phone might be better because certain drinks weren't available on the kiosk for some reason, but after we ordered we saw that they were available. Their ordering system is frustrating because it doesn't give an accurate wait time and although the screen shows what order numbers are ready vs. being prepared, it's pointless. They need to do something to improve their system. I got the Grape Crystal Jasmine Tea Punch ($7.79) and I can't say it was worth the wait. It's nice that it came with tea jelly and crystal pearls, but the grape flavor wasn't good and the drink wasn't cold enough. I was so underwhelmed with my experience that I didn't even take a picture of my drink. If you haven't tried this place yet, I would wait awhile before you do. read more

Auntea Jenny - Pick Up Counter - Bubble Tea Near Me - Irvine, California

Finally waited in the line for the new Auntea Jenny opening in Irvine. I've tried Auntea Jenny before in New York and loved it there so I had high hopes. I waited about 45 minutes total on a Monday. Despite around 30% of the menu being unavailable, such as the taro mochi milk tea I was excited to try, I would say the experience was still worth it and I'll be back at a less busy time when more of the options are not run out. I'm a sucker for glutinous rice topping in my milk tea and find it hard to get in Irvine, so I tried the red glutinous rice milk tea here and loved it! They give you a lot of rice topping so it's almost a meal in itself but no complaints here, it was perfectly sticky and complimented the milk tea well. The mango coconut punch I tried was good too, but I do believe I've had better similar blended mango drinks elsewhere, like at HeyTea or Hui Lau Shan. I think maybe it was the crystal boba topping that was throwing me off and there was not a strong coconut flavor. read more

Auntea Jenny - mango coconut punch and red glutinous rice milk tea - Bubble Tea Near Me - Irvine, California

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another long line for an okay boba shop in irvine lol i went on a weekday night and unfortunately the wait was almost one hour. they have a screen inside and outside showing which drink numbers are being prepared or ready, however, the screen didn't update properly because our drinks were ready despite the numbering system. so honestly idk how long the drinks have been sitting on the counter waiting for us :( drinks are okay at best, nothing special. i got the strawberry jasmine fresh milk tea daifuku and longjing green mochi ball fresh milk tea. not sure i would go again but glad i got to try to see what the hype is about read more

Auntea Jenny - strawberry daifuku - Bubble Tea Near Me - Irvine, California

I was so excited to try this new boba place near Tokyo Central. From the moment I arrived I felt "confusion." A long line of people waited inside next to a long line of people sitting in chairs waiting for their drinks. After waiting a long time, I got a crack at the only kiosk ordering machine. It was totally confusing. Many drinks were blurred out because they were out of them? I tried to order basic milk tea. They do not have that. I wanted basic milk tea. Nope. I ordered a black tea latte. It came in a paper cup? It did not allow me to chose either hot or cold. I assume it was cold because I could choose the level of ice. I ordered the multigrain milk tea with boba. It sounded interesting but could not read the Chinese description, there was no English translation. After waiting a long time now in a chair, I got my drinks. I did like my drink but my other family members did not. It is nice idea to offer healthy drinks. I wish I could read Chinese to understand what is in them. The size of the drinks is medium. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

I came here a few weeks ago and the wait was atrocious! Luckily there was both Mitsuwa and Tokyo Central nearby so my friend and I were able to kill time there. It was super cramped and crowded inside because everyone was waiting for their drinks, so we would just pop in and out to check. It took them about an hour to finish making them. I probably won't be back for a while until the hype dies down. I got the strawberry green fresh milk tea daifuku. It wasn't overly creamy and the fresh and acidic strawberry taste peeked through really nicely. I loved the mochi that it came with! It was sweet, soft, and my only complaint was that some parts were really thick and hard to suck through the straw. All the flavors complemented eachother well and I would definitely want to give some of their other drinks a try! read more

Auntea Jenny - strawberry green fresh milk tea daifuku - Bubble Tea Near Me - Irvine, California

As a fruit tea lover, I was quite disappointed. I had high hopes from pictures and their aesthetic store - they have an efficient ordering and drink distribution system going, pretty menus and commercials, etc.. The problem for me was the most important part....the actual product lol. I ordered the grape green tea and was so excited because it's hard to find (anyone remember Sunright's old grape tea - my lord I dream of it). It was pretty bad and I ended up throwing it away. I can appreciate they have real fruit chunks but a few things bothered me: 1.) the actual tea itself tasted really artificial. They have a liquid grape jam they squirt into it and it gives it a strong color and taste that reminds me of flat grape soda or cough syrup. I have a hard time believing they used 100% natural flavoring for it. 2.) the toppings threw me off. I ordered sago and grape chunks, but when I started drinking, I only had a few tiny pieces of sago and lots of beans, crystal boba, and chunky jelly.........idk what all that was but it wasn't what I expected, it wasn't my cup of tea, and there was more of the things I didn't realize I'd ordered with my default drink than things I actually ordered. DH ordered one of the superfood drinks and it tasted like watered down berry tea with beans. ...All for a total of $19.00. I'm good! Perhaps the milk teas are better but to me, it's not worth a second chance. read more

This place recently opened and it's still a work in progress. The matcha was very flavorful but they got my order wrong initially so it took almost thirty minutes to get my drink. Then when I got my drink, it was still wrong but I had already left (because I wasn't expecting to wait that long). There were a lot of employees working in this small space. Close to ten or more but still it seemed chaotic and that they were still trying to figure out how to make all the drinks. The menu was also limited and didn't have everything on the menu. You ordered at a kiosk and then waited and wait and waited. I'll definitely give them another chance but I might wait a couple months to let them figure it out first. read more

Auntea Jenny - Matcha - Bubble Tea Near Me - Irvine, California

Haiku: Auntea Jenny New kid on the block Authentic Asian milk teas Gotta try them all. --- There's a new boba store in the area and this place is a must try! For their grand opening special, it is BOGO for drinks off the entire menu (4 max per person) We got the classic Mango Pomelo Sago, Strawberry Green Fresh Milk Tea Daifuku and Taro Mochi Fresh Milk Tea. They are all delicous and refreshing. My fave is the Mango Pomelo Sago and I liked the drinkable mochi in the other drinks too. The Strawberry MT Daifuku drink tastes a little watered down though. This is a new spot and digging the chic and classic aesthetic design. As busy as it is, service is sweet and patient. I look forward to coming back and trying their other drinks. read more

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This is the second time I've come here, and I'm honestly surprised that nothing has improved. First, the self-ordering setup is very confusing. The way the kiosks are positioned makes it unclear where customers are supposed to stand or line up. I placed my order at 2:03 PM and didn't receive it until 2:33 PM. A 30-minute wait is simply not worth it for a boba place. The real issue here is the service, especially at the order pickup area. There was one staff member calling out the orders, and I was honestly amazed at how slow the process was. For a good 15 minutes, she was just wiping down drinks while several completed drinks were already sitting there waiting. No orders were being handed out, even though she could have easily called multiple orders during that time. On top of that, she looked visibly unhappy and almost disgusted with what she was doing. The main bottleneck seems to be the order calling. The drinks themselves are being made at a decent pace, but the process of handing them out is extremely slow. That's definitely where management should focus on improving. As for the drinks, the mango pomelo sago is the only one I actually like. However, since this is my second visit and the service hasn't improved at all, I'll most likely not be coming back. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

Beside the long wait times I would say this is one of the better spots for Boba in Irvine! The qualities is really good and the Boba is really soft and the perfect texture. Expect to wait 45 minutes to over an hour so I would recommend to order ahead online way before you plan on going. The parking lot is also very big so you don't really have any issue with that. There is a couple spots for indoor seating, but generally more of a take and go kind of a place. read more

Auntea Jenny - Bubble Tea Near Me - Irvine, California

Steep Thoughts: Florence's Quest for (Her) Perfect Black Milk Tea Black milk tea: 2/2. I got the Golden Black Tea Latte, 30% sugar, less ice. This is a really pleasant drink, mild and smooth with slightly fruity notes. 30% sugar allows the tea flavor to come through but is not bitter at all. Other drinks: 1/1. Good selection of milk teas, fruit teas, and matcha, along with a few veggie-focused teas which are interesting. Drink cups and to-go bags are custom-designed, which I guess helps explain the higher price. Ambiance: 0.5/1. Cute themed decor, with a good number of chairs and tiny tables inside given the small space. The shop is in the same plaza as Tokyo Central and Boiling Point, among others, so parking unfortunately sucks. Service: 1/1. Order at the counter. There is a screen at the window that helps you keep track of your order if you're waiting outside. I went during the grand opening, so the wait to order and the wait for my drinks each took about 40 minutes, which I thought was reasonable based on the number of groups and drinks ahead of me. Total: 4.5/5 read more

Auntea Jenny - Golden black tea latte (left) and taro mochi fresh milk tea (right) - Bubble Tea Near Me - Irvine, California

Here on their soft opening and in a city with so many boba tea shops, I'm not impressed. The drinks are fairly decent but not standout. I didn't dock any points for drinks since I did their preorder and I couldn't make any adjustments. The service however isn't great. I understand it's busy for soft opening but it just looks like none of the staff cares or enjoys their job. I was sent to the wrong line without even asking me what I was there for. I had to proactively try to get the attention of a staff to ask questions. Even when I asked the cashier if the drinks have dairy, they seemed so annoyed at my question. Don't get me wrong, I don't expect the staff to be all sunshine happy rainbows but I'd like to not feel like I'm a bother or a burden to be at the business. Another notable thing not contributing to my rating. This parking lot is BUSY!! It's in between to boiling point and Tokyo central (where the old gong cha use to be). So be extra vigilant when you are in this parking lot bc the parking spaces are small. read more

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Unless you have time to waste standing around for your order, I would recommend going elsewhere. I came here on a Sunday evening around 630 pm and waited over 45 minutes for 2 drinks to come out. There was barely a line to order at the kiosk. I don't know if it's a staffing issue or the fact that there's a poor system in place, but the wait is unacceptable. The drink quality is just standard compared with other boba shops, so save your money and avoid this location. read more

- plaza parking - we went on a Sunday afternoon and there was a wait but the line moved fast! (Less than a 10 min wait for us) - service was kind and the drinks were introduced well (1) premium jasmine green tea latte (10/10!): so floral and refreshing, the price ($5.79 for a L) is so so worth it for the quality you get (2) red glutinous rice milk tea (10/10): again great value for the size and drink quality, loved the chewy rice bits paired with the strong earthy black tea flavor - the drinks we had were amazing, we will definitely be back to try their fruit drinks :) read more

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The drinks are decent compared to other boba spots. It's definitely cheaper than most places, but the drinks are also a bit less flavorful. The main pain point is their pickup process. They have a screen showing "Ready" and "In-Progress" order numbers, and it seems like the staff rely on that when customers ask about their order status. I ordered online, and nearly an hour later my number was still listed as "In-Progress." I asked a staff member if my order was ready, and they just looked at the screen and said no. Later I found out my drink had actually been sitting there ready the whole time, even though the screen still showed "In-Progress." Who knows how long it had been out. The inside is also extremely crowded, with limited seating and standing room. It felt like a lot of people were just standing around trying to figure out whether their order was actually ready. Staff didn't seem very proactive about helping customers either. They mostly stayed behind the counter unless someone directly called them over. I'd say stay away until the hype dies down and they can optimize their operations. read more

Auntea Jenny - Jasmine Green Tea Latte - Bubble Tea Near Me - Irvine, California

This is their soft opening right now from 11:00 AM to 8:00 PM. There are plenty of parking spaces. Inside is pretty small and mostly people standing to wait for their order. No tables at the moment, but they have about 3 or 2 chairs towards the end of the store. I ordered the White Peach Oolong Tea Latte and it was really good with hint of peach flavor and not overly sweet. Recommendation(s): - White Peach Oolong Tea Latte Service: 5/5 Tip(s): - Soft opening right now from 11:00 AM to 8:00 PM - Plenty of parking spaces - No indoor seating - Accept Apple Pay - Default is light ice already - Their drinks default is 70% sweetness read more

Auntea Jenny - White Peach Oolong Tea Latte - Bubble Tea Near Me - Irvine, California

Came back to try their other signature drinks, the Classic Mango Pomelo Sago and the Signature red glutinous rice milk tea. Their fruit drinks are definitely better than their milk teas, so if you're trying here for the first time, I'd recommend their fruit drinks. The Mango Pomelo tasted more like a mango smoothie with Pomelo pulp, and the sago wasn't very noticeable. Overall a good solid mango drink, I got it 50% sweetness and it didn't taste bitter or tart at all. The Glutinous rice drink was okay. The milk tea again wasn't very strong in tea flavor, and most of the flavor actually came through from the glutinous rice itself. I wouldn't recommend anything less than 70% sweetness as it wasn't very sweet overall. If you wait a bit to drink the glutinous rice, it may also be a bit difficult to drink since the rice clumps up at the bottom. There still is a line up, but reading other reviews it really depends on when you show up. read more

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Besides all the hype, auntee Jenny has one of the best pomelo mango sagos I've had in the area! The shopping center that it's located in sucks to be honest, only because there's truly too many good food spots jammed into a strip mall with chaotic parking and drivers. Also there's only one or two ways in or out of the plaza (this is what creates the bottleneck) Compare it to the Diamond Jamboree plaza (iykyk) The service is nice and quick depending on the day. I can't really say there's any trend to it, more just luck of the draw. The staff is young and doing their best lol I imagine this is a first job for many of them so I just make sure to up my patience every time I visit If you're planning to enjoy your drink there.... I would reconsider lol There are a couple of small tables but it's more of a sit and wait than sit and yap situation. read more

Line outside didn't look insane, had maybe 10-15 people...so decided to wait. to order it took about 20-30 minutes which I was okay with. What I was NOT okay with, was it then took over an hour for the drinks to be ready. There wasn't any type of heads up, estimate, or anything for the wait. If I had known it would take that long for drinks to come out, wouldn't have ordered. The mango pomelo sago was pretty good but nothing mind blowing, other boba shops have similar drinks without the wait. Also got the strawberry crystal green tea punch which was okay,... kind of watery and definitely not worth the wait. The inside is very small and their ac was broken so it was super hot. I felt really bad for the workers, seemed like everyone was having a miserable time which also led to miserable service. read more

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Probably the worst experience I had at a boba shop. I arrived around 1:20pm on a Thursday afternoon. There was a line but it kind of quick. At first I thought there were three screens to order but I realized of them showed the menu and there was really only one screen to order from. After placing my order, I ended up waiting about 45 minutes which was a really long time. I was waiting inside the store and noticed that there were only 4 people making drinks and they were very slow at making them. They also didn't call people's orders right away. In addition, people kept coming up asking when their order would be done, which shows they aren't very efficient making the drinks quickly. I also noticed they didn't send a text confirmation despite asking for a phone number which I wish they did because 1. I forgot my order number. 2. If I was waiting outside (which a lot of people were) and my order was done, I would like to get a text to notify its completion. They really only called the number and I had to go up to check and make sure it's my drink. I ordered the taro boba fresh milk tea and it was a good drink. I like that they use real taro. I'm not a fan of boba but the boba pearls were good. Despite the drink being good, the wait was not pleasant. I hope they're able to improve on their ordering and preparing process whether it's being quick with orders or easy access to order ahead of time. read more

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25 minute wait for a single tea from a tea shop. What everyone should do is all get the app so when you order everyone who physically stands in line gets screwed. And remember when you order make sure you order for your entire family. Mom, grandparents, brother sister, ancestors too. If everyone starts ordering from the app 15 drinks at a time, no need to come into the store. They'll never make any drinks. 25 minutes and it's bland. They forgot the sugar.. read more

This new boba spot is located in the same plaza as boiling point and Tokyo central! Lots of parking around and good area. I ordered the mango sago drink and my partner ordered the matcha- both drinks were delicious and there is a self order kiosk, however, our drinks took forever to be made. Mind you we came in when the shop was relatively empty and waited almost a half hour before our drinks were ready. read more

I don't get the hype ...? The menu offers a decent variety of drinks, but some are hit or miss. I think that their fruit teas are pretty good, but you would definitely need to adjust the sweetness level to your preference. Additionally, the menu on their website may differ from the actual menu in the shop, so ask before ordering. Keep in mind that the drinks are not adjustable and do not allow substitutions. * Strawberry Crystal Green Tea Punch: 8/10 - good but recommend 50% sweetness * Mango Coconut Punch: 8/10 - just the right balance of both flavors * Premium Jasmine Green Tea Macchiato: 5/10 - bland and didn't have any flavor * Brown Sugar Boba (Topping): 9/10 - nice portion and chewiness The ordering process is also quite confusing. We wanted to add boba to all the drinks, but when you add a topping to a drink, their system adds it as a separate item on the receipt instead of combining it with the drink. Therefore, when we were confirming our order at the cashier, it looked like we ordered boba for all the drinks like we wanted, but it was actually just for one drink. Their prices are also a bit higher compared to other boba shops. Without adding any toppings, some drinks already cost almost $8, which is insane since the size is pretty average. Considering how many boba places are close by with slightly better prices, I probably wouldn't return if there wasn't a promotion going on. It's located in the newly remodeled Heritage Plaza, so parking should be relatively simple, but it can get crowded at peak times. The interior is also quite small, so it's not exactly ideal for hanging out in large groups. The workers were nice, but just not very knowledgeable about the menu and drinks. It was our first time here, so we asked about what's in the drinks, but the cashier kept having to ask the other workers instead of being able to answer them on her own. Not terrible, but not worth standing over 20 minutes in line for. read more

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