Totally disappointed with the lack of service! This place has bo integrity. They all smile and reel…read moreyou in to make you feel special. We were told, " If you have Geico( advised by Melanie and another worker) that it's priority, because GEICO pays in full and in a timely manner versus other insurances that pay as you go pay for a couple of things and then they have to wait for a check to continue repair services on the vehicle which could prolong the time that your vehicle is in the shop". Tentatively we were told the vehicle would be ready around April 3 then after a week or so we were advised that they were trying to get the vehicle out by March 30. We got a call on the 30th indicating the vehicle was ready. Melanie advised that it was in the month and vehicles needed to go home and that the rental car needed to be back by 4/1 therefore, I went there and picked up the vehicle, unable to look at the vehicle due to me just having a procedure the day before drove the vehicle 4.6 miles home parked in the garage until my husband came home . My husband then looked at the vehicle immediately and advised that the bumper was falling apart. There was still some scratches and some rubber pieces in the trunk that were coming apart and not fixed. We then immediately called the caliber collision place and they were closed. I contacted their customer service opened up a ticket number and was advised that I will be called the next morning by 7:30 AM however, wake up next day don't receive a call. I contacted caliber collision and spoke to Mariah who advised that the manager was out of office as well as Melanie. Long story should we take the vehicle today Friday and met manager Jason Klein. He walks out to the vehicle and his first statement was "wow" and that it was a used aftermarket bumper. He indicated he would call insurance on Monday and order parts and get us back in on Monday! However , that was not acceptable as we were told Thursday by our insurance that they would have a rental ready for us today and take the car back in. The manager then told us " We had been driving the vehicle like that for two days , so a couple more days of driving it should not be of any harm to the vehicle" !!! What??? Excuse me that is totally inappropriate and unacceptable as the car has been in the garage since I had driven it home! I advised him to check the mileage on the vehicle when you checked it out versus when I brought it back today!! I advise ANY and everyone to go elsewhere!! This place is full of it and lacks integrity and will NOT REPAIR YOUR VEHICLE ! If they will treat us like this and do these type of repairs or lack there of, then what else is not visible that we cannot see and what else have they not fixed that's underneath that they received $8,000 for!! The quality of work was lackluster and a total miss!! We had to take our vehicle back, go through the rental process again and be without our vehicle!!! The communication with several of the employees there including the manager was also lackluster/lack there of and condescending!! Lastly they left the inside with hand prints all over it, all of the stuff from the trunk all over the vehicle and white stuff all over the seats! We don't keep our vehicle like that!! It's disgusting and disappointing! I don't trust this place to put air in a bicycle tire let alone fix a vehicle! Please take your VEHICLE ELSEWHERE!! I Do NOT recommend this place! Avoid it at all cost or even if it's free! KEEP SCROLLING FOR A SHOP WITH Etiquette , integrity, quality and customer service!!! No, Manager should also tell you that you can wait across the street on a bench while you're waiting for your rental car to come pick you up!!! Don't walk, but RUN AWAY FROM THIS place!! Do NOT bring your vehicle, motorcycle, nor bicycle to this place!!!!

The most dismissive, dishonest car repair location around. Took in my older vehicle for an estimate…read morerequired by insurance and they refused to even evaluate the alignment and suspension. Only have an estimate for cosmetic purposes. So not fall for this! They would keep my vehicle hostage and then you're required to continue the repairs at their location and they can charge whatever they want. Shady, dishonest, overall rude. Do not take your vehicle here.

I usually take my whips here for annual state inspections since they are quick and no fuss. The…read moreyoung Reyes girl inspected my two vehicles in the less than 20 minutes. Every inspector has pointed out items that may be of concern such as tire wear pattern, non working back up light on suv lift-gate(not state requirement),. They will allow you to repair lights/wipers on your own and come back and reinspect per state law. Only reason I'm giving a 4 is going rough driving them on premises. Pretty fast and harsh on turns and braking. I was in and out in no time lol/. Hey maybe it's just because it was Friday near 5 o clock!

Our car was damaged on both sides by a Uhaul dolly trailer. I took the car to JReyses Auto the…read moreresult of their work put the car back to almost new. They were very professional and helpful. I will take my vehicles to them everytime I have an problem.

I don't normally write reviews, but I had a GREAT experience at Lester's Shop. I went around to a…read morefew other mechanic shops like Reliable Automotive and Good Year. These other places wanted to charge $100+ just for a quick 5 min diagnostic. Lester's was very straightforward with me as to what they thought was the problem over the phone, and didn't charge me a single thing for a diagnostic. They don't upcharge on the parts and have a very fair pricing model, and were able to diagnose the issue and change all my spark plugs for 30% cheaper than what other shops were estimating it would cost. They also gave me great advice on how to fix my bumper's scrapes, without having to refinish the whole thing. Lester's is one of the most HONEST and STRAIGHTFORWARD mechanics I've been to, and they don't try to sell you more than what you need. I had a great experience here and will definitely come back here for all my future auto/body repair needs.

Just had some minor body repair (front fender dent) done at Lester's and they did a great job! They…read moregot back to me quickly with an estimate; the repair was done right; and the price was reasonable. I was in and out in one day. I had a good experience with them and I believe you will too.

Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

Took the wife's 2023 Hyundai Santa Fe there to get a door ding repaired. $$ was in the middle…read morerange. Daniel was professional and friendly. VERY satisfied with the work. We will be going back, if necessary.

Only use them if you have more cash than sense. They start off promoting themselves as advocates…read morefor you against your insurance company. In the end it is a show so they can charge you above what insurance will cover. Only when you pick up your vehicle are you made aware of charges above insurance. We went to pick up our vehicle after it taking 25 more days than promised and found out we owed 1700.00 plus our 1000.00 deductible. Insurance had already paid 6500.00. Travelers was worn out by their tactics to overcharge and we were also. They will hold your vehicle until you pay cash or cashiers check. Threatening to charge $125.00 per day that they have your vehicle until you pay up. Duress and extortion are the tactics used here. Definitely 0 stars is what they deserve. They do not care if they are sued, as we are pursuing that route now. No wonder they are not members of the Better Business Bureau. Pathetic!

Anybody commenting on yelp saying this guy is actually good are lying. Most likely Darrin writing…read morethem himself notice the "Darrin and his team" opening line? I protested the guy after screwing the hell out of me on a paint job on my Corvette washed off at the car wash. Was there for an hour and several other victims showed up. The man is a crook PERIOD!

so I had to take this guy to court to sue him for the shitty job he did on my car that had all the…read moreruns on it and to top it off the wrong color. So filed a suit on him went to court and he was ordered to pay me and still have not seen one penny from this guy so be careful he comes on friendly but will do nothing but lie to you to get your money then he don't care and his work he has no pride in it due to he just wants to get it in and out so does real bad work and I'm not the only one

I've been to this location 3 times now and each time experienced great customer service and…read moreassistance. Today I brought in my Civic Type R for some damage caused by an 18 wheeler's tire blowing up in front of me and hitting my front bumper. There wasn't any serious damage to the bumper but there was damage to the front lip. I didn't want to go through insurance for a full bumper replacement and went to classic collision to see if my bumper was salvageable. One of their technicians was able to pop the front lip back into place and for now it looks like there was no damage at all. And they didn't even take my money when I offered to pay for the labor.

We took our car there for body work. All four doors opened before taking it in.When we went to pick…read moreit up, everything looked ok, but since my husband was coming down with a cold, he didn't check all the doors to see if they were ok. He assumed everything was alright. He brought it home early in the a.m.In the afternoon I went to get groceries.and when I tried to put the groceries in the passenger rear door, it wouldn't open. My husband took it back and the person in charge told him to call the insurance carrier and file a new claim. WHAT? They did the work, and should at least look at it. This is incompetence at its worst. It was a big inconvenience to us. We called our insurance and after repeated calls, the adjuster told us to take it to Caliber Collision and it got fixed ASAP. Take your body work somewhere else, Caliber is highly recommended

Was in an accident late last year. damage wasn't too bad on my car. mainly cosmetic but I feel the…read morepaint job could've been better. I didnt get a good look at the paint job when I first got my car back but when I did manage to throughly inspect it, I noticed some things w the paint. there is debris underneath the paint in some areas, there's a couple of spots where primer is showing w no paint , majority of the parts and panels that were repaired, the paint looks kind of hazy like the paint wasn't applied evenly. I just feel like having the car for about 2 months and Insurance giving the shop almost 8k for repairs, the paint job could've been way better

Such wonderful people went out of their way to help me and did great work on my car…read more I hope not to be back but y all are wonderful!!!

I was so happy because they fixed the scrape on my Honda Pilot at this wonderful business. The…read moreperson who prepared the estimate was very kind. They helped me so much because they fixed the scrape while I was on a trip out of town and I did not have to rent a car. All in all, they were very kind and the work was superb. I really appreciate all of the people I dealt with.

Another well-known German auto dealer recommended a low-ball scratch and dent repair place in…read moreAustin with multiple temporary locations in tents. They were half the price, but I chose Texas Auto Refinishing in Buda for a couple of small dents and scratches on my Audi S8. After 1 week, I am pleased with the result. The door looks like it used to and the paint matches perfectly. It is very dark blue with a crystal effect sparkle. Nice job and I am glad to recommend TAR to others.