I've been to this location 3 times now and each time experienced great customer service and assistance. Today I brought in my Civic Type R for some damage caused by an 18 wheeler's tire blowing up in front of me and hitting my front bumper. There wasn't any serious damage to the bumper but there was damage to the front lip. I didn't want to go through insurance for a full bumper replacement and went to classic collision to see if my bumper was salvageable. One of their technicians was able to pop the front lip back into place and for now it looks like there was no damage at all. And they didn't even take my money when I offered to pay for the labor. read more

Classic Collision - Auto Glass Services Near Me - Kyle, Texas

We took our car there for body work. All four doors opened before taking it in.When we went to pick it up, everything looked ok, but since my husband was coming down with a cold, he didn't check all the doors to see if they were ok. He assumed everything was alright. He brought it home early in the a.m.In the afternoon I went to get groceries.and when I tried to put the groceries in the passenger rear door, it wouldn't open. My husband took it back and the person in charge told him to call the insurance carrier and file a new claim. WHAT? They did the work, and should at least look at it. This is incompetence at its worst. It was a big inconvenience to us. We called our insurance and after repeated calls, the adjuster told us to take it to Caliber Collision and it got fixed ASAP. Take your body work somewhere else, Caliber is highly recommended read more

Excellent work and great service.This is by far the best body shop I have ever done business with

My car suffered from two different accidents. The last accident was a hit & run. The other car slammed into the right side (passenger side), striking the front door, fender, and bumper. I worked with my insurance and Classic Collision's Ms. Hollie. Hollie worked with me every step of the way, updating me when needed. Hollie is professional, courteous, and friendly. I read Classic Collision has the best references and highest rating. If you are ever in need of body work to your vehicle, I highly recommend Classic Collision. read more

See all

I got updates on my car throughout the ENTIRE process they were all very professional and did a great job on my car A deer decided that it wanted to try to jump over my car and it lost so my car was damaged. Very efficient they even cleaned the outside and inside of my car read more

Our Daughter bumped a curb in her Subaru and needed a new bumper cover. Took it to a recommended body repair shop in Austin and the estimate came back with so many unknown "miscellaneous " charges I needed 3 or 4 phone calls to figure out what I was being charged for. After discussing with the Subaru shop I decided to take it elsewhere. I live in Wimberley so I looked for a body repair shop closer with great reviews. After narrowing it down to 3 body shops I called Classic Collision and talked to Hollie and Blake. After a 20 minute conversation I had a great feeling about this body. The estimate was exactly what the final charge was. All necessary work clearly identified on the estimate. I took the Subaru in on Monday evening and the car was ready on Friday afternoon. Incredible communication throughout the entire process. Great workmanship... car looks like it's new again. Great job Classic Collision Kyle!!! Thank you Hollie and Blake and everyone who worked on my daughters car. It's is great to there are folks out there that you can count on! I will recommend you to everyone who asks me for a trustworthy, reliable quality body shop! read more

Classic Collision - Auto Glass Services Near Me - Kyle, Texas

See all

Beware Classic Collision! I am so upset about my car right now! Last winter I traveled to SE Asia for a few months. Left my car with my step brother. Of course he gets into a minor fender bender (stuff happens). He calls USAA and they recommend a "preferred" provider called "Classic Collision" in Kyle, TX. They drop off the car. I get back home and notice the car isn't running right. I inspect the car and discover the drivers side headlight is recessed about 1'4-1/2 under the hood. it's obvious. I go back to Classic Collision and go over the car with them. The bumper and fender have a gap in them to where I can actually see the clips. Paint overspray. The engine shroud for the drivers side wheel well is missing. No alignment was done. A disaster! I call USAA and they send the regional adjuster (Jeff) and we look at the car together at the shop. He told me that the shop had used aftermarket parts so he had them order a new Subaru OEM bumper. We listed all that was wrong and I was promised a quick turnaround. Fast forward and I get the car back. It looks worse! Now the fender isn't flush with the bumper. Still a huge uneven gap. I'm not feeling any love lets say. I call back USAA. They order a Subaru OEM drivers side quarter panel and I go over the paint mistakes. The lady at the shop (Hollie) is trying to gaslight me again. I just tell her to "stop it"! Now the passenger side wheel trim is missing. Again, pretty hard to argue when you never reassembled the vehicle correctly. Went to pick up the car today. The fender isn't even flush with the door. The gaps are still there. Paint bubbles on the fender. caked on paint under the headlights (they painted without removing them). the replaced trim is 2' too short and applied unevenly. The shop manager (Chris) comes out and tries to gaslight me some more. Says he was doing me a favor by "getting me in" on short notice this week. It doesn't happen often, but I lost my temper. Maybe waiting outside in 105 degrees for these fools didn't help. I ask him about his "major malfunction"? I asked him what planet he's from where this is acceptable so I can send him a postcard. he starts back at me when I notice "hey dude, where are the rivets to my wheel well shroud? He was speechless. I was getting angry. I said "congratulations dude", you're three out of three for forgetting to reassemble parts on my car. You call yourself a professional? You're the manager. The problem ain't with your staff. the problem is YOU bro! i fire them and call my boy Jeff back at USAA. I come clean and tell him I'm not really proud of how I behaved, but I was being snowed. he was cool about it. I asked him who he would send HIS car to here in the Austex area. He mentioned he had "juice" with Continental Collision (Hwy 183 & S Lamar), all certified Subaru techs. These guys call me back and are like "damn bro". They tell me they read the report and that Classic Collision omitted at least 7 steps from the repair process, not even mentioning the poor work. I'm dropping off my car with these guys on Tuesday at 10:00am. They gonna have Starbucks and a loaner for me waiting. I'm feeling a bit vindicated at this point, but still tilted AF. Point is, I'm a pro and stood up to these guys. They're playing a numbers game and don't expect to get challenged by most people. especially working moms and those that don't know cars and how this industry works. If you have had Classic Collision work on your vehicle(s) in the past, I'd take a close look at what they did / did not do. I feel confident they are charging for alot of work they aren't performing. The kicker is that this is a chain of body shops and USAA ain't happy with paying for three repairs for the same thing on one car. I hope they audit these guys and see what a disaster they truly are. I'm just so sick and tired of mediocrity at this point. I'm tired of having to argue over obvious mistakes. I'm tired of being scammed. If you ever go to Classic Collision, at least you've been warned! Look at these pics (attached) and decide for yourself. This is after 8 visits to their shop in the past 6 months, and my car still ain't right! read more

we had a pretty bad collision on our Kia... it was over $12k!... lots of damage!... Classic Collision repaired it like new!... i should know... i owned a Mercedes collision repair shop for 30 years! read more

When I went to Classic Collision Kyle not only did they make sure my car got fixed and made it look brand new but exceeded my overall expectations. The actual repairs were great and everything was swapped for factory units nothing looks foreign. Also, Classic Collisions team made it super easy to get all my information from the insurance agent and the car rental company. They even told me my car was going to be ready in a month but it was ready a week earlier so that was a plus. Finally, I was called a couple of times when my car was being fixed just to update me on some other issues that had happened but were later discovered or even an update if a part had came in that was back ordered. I would say Classic Collision is a good reputable company who will take care of you when you walk through their doors. read more

After a drunk driver hit my parked car, Classic fixed my car asap and did a great job!!! Very professional and a job well done!!!! They also kept me in the loop ok everything going on with my vehicle which I liked a lot! read more

Great workers and very professional! Great customer service both times we've been here!

I was going to give AMM another chance as this is a separate location. My truck was never the same after I took it to Manchaca location. I called this company on 9/23 and set an appt for 10/18. I confirmed at time my insurance and that I already had a check for estimate. I called today to confirm appt and first thing woman said was Allstate doesn't take our estimates. Estimate was already done. This was already discussed 9/23. The woman literally told me to hang on to the check. She then says I GUESS you can bring it in. Obviously that's not comforting so I told her that's not ok. She put me on hold. Came backed and asked if I wanted a rental. I said yes and she said ACL is going on and they don't have any so you may want to wait. I work from home! I don't need a rental asap! It's like she was making up excuses to not take my truck which I had an appt for over 3 weeks ago!! Needless to say I cancelled. I will never go to an AMM again. Super sad. Terrible customer service. I will gladly give someone else the business. read more